GOOD INFORMATION. BETTER PEACE OF MIND.Español · Always free. No signup required.

Licensed Center · Texas

Cadence Academy

10014 Wildhorse Pkwy, San Antonio

Last inspected Sep 16, 2026 · Map

No deficiencies cited

About this program

Licensed capacity
176
Ages served
Infant,Toddler,Pre-Kindergarten,School
Hours
06:30 AM-06:00 PM
Days
Mon,Tue,Wed,Thu,Fri
Programs
School Age Care,Before School Care,Meals Provided ,After School Care,Snacks Provided,Part Time Care,Transportation to/from School ,Field Trips
Accepts child care subsidies
Yes
License type
Full Permit
Issued
May 27, 2011
Phone
2106887202

No adverse action, corrective action or permit conditions on record.

State compliance summary

How many deficiencies Texas has recorded for this program, by risk level. This is not a quality rating: it describes compliance with the state’s minimum licensing standards.

16High risk
12Medium-high risk
5Medium risk
0Medium-low risk
0Low risk
38Inspections and investigations on record

Inspection history

Sep 16, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 16, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 16, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 26, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 26, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 26, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 20, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 20, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 17, 2026 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Aug 17, 2026 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Jul 20, 2026 · Inspection
1 deficiency cited
  • Non-critical Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website
    Inspector's note: The operational policies did not contain information on how to access Minimum Standard Rules, the Texas Abuse hotline or the HHSC website. Risk level: Medium. Corrected by 2026-07-27.
May 15, 2026 · Inspection
1 deficiency cited
  • Critical Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
    Inspector's note: Two orbital spinners on the school age playground did not have any loose-fill or unitary surfacing under them. Risk level: Medium High. Corrected by 2026-06-15.
May 4, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Apr 28, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Apr 24, 2026 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Mar 12, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Feb 25, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Feb 25, 2026 · Complaint or incident investigation
2 deficiencies cited
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: It was determined that a child was left unsupervised for approximately three minutes. Risk level: High. Corrected by 2026-03-05.
  • Critical Diaper Changing Steps- Prompt
    Inspector's note: During the investigation, it was determined that several children were not promptly changed when they had soiled or wet diapers/clothing. Risk level: Medium High. Corrected by 2026-03-05.
Feb 17, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Feb 2, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jan 30, 2026 · Complaint or incident investigation
3 deficiencies cited
  • Non-critical Licensing Incident/Illness Report Form - Situations Placing Children at Risk
    Inspector's note: An incident report was not provided to the parent when a non-routine situation that placed, or may have placed, a child at risk for injury or harm when a child was able to walk down the side of the gated corridor unsupervised to unlock the latch and open the exit metal gate that leads to the parking lot. Risk level: Medium. Corrected by 2026-02-09.
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: Based upon a non-routine situation that placed, or may have placed, a child at risk for injury occurred when a child was unsupervised on the side of the gated corridor and unlock the latch and open the exit metal gate that leads to the parking lot. Risk level: High. Corrected by 2026-02-09.
  • Critical Report Situation Placing Children at Risk
    Inspector's note: Licensing wasn't notified when it was determined a non-routine situation that placed, or may have placed, a child at risk for injury or harm when a child was able to walk down the side of the gated corridor to unlock the latch and open the exit metal gate that leads to the parking lot. Risk level: High. Corrected by 2026-02-09.
Jan 28, 2026 · Inspection
1 deficiency cited
  • Critical Food Allergy Emergency Plan Signed by Parents and Health Care Professional
    Inspector's note: A Food Allergy & Anaphylaxis Care Plan (FARE) did not have the parent's signature. Risk level: Medium High. Corrected by 2026-01-30.
Dec 29, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Dec 22, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Dec 19, 2025 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Nov 17, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Nov 5, 2025 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Sep 9, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 27, 2025 · Inspection
8 deficiencies cited
  • Critical Maintenance of Building, Grounds and Equipment
    Inspector's note: At time of inspection the grass to the school aged playground was approxiamelty 4 inches tall. At time of inspection there was a gap in the school aged fence approximatley 3 inches. Risk level: Medium High. Corrected by 2025-09-17.
  • Critical Transportation Safety Training -Director and Employee Complete 2 Hours Annually
    Inspector's note: At the time of inspection, the director and drivers had completed only one hour of transportation training, which is below the required two hours. Risk level: Medium High. Corrected by 2025-08-29.
  • Critical Each Caregiver and the Director Must Have Current Training in pediatric CPR
    Inspector's note: At time of inspection one out of ten staff files had an expired CPR/First Aid certification. Risk level: Medium High. Corrected by 2025-09-19.
  • Non-critical Individual Cot, Bed, or Mat for Each Walking Child Through 4 Years of Age
    Inspector's note: At time of inspection, children were not sleeping in their assigned cot in two different toddler classes . Risk level: Medium. Corrected by 2025-09-05.
  • Critical Corrections Made to Fire Inspection
    Inspector's note: At time of inspection, operations last fire inspection was conducted on 11.4.24 that required corrections made and have not been completed. Risk level: High. Corrected by 2026-02-28.
  • Non-critical Required Personnel Records - signed dated statement that employee received operational policies
    Inspector's note: At time of inspection, ten staff files did not have verification of acknowledgment of staff and operational policies. Risk level: Medium. Corrected by 2025-09-19.
  • Critical Responsibilities of Caregivers - Know number of children responsible for
    Inspector's note: At time of inspection, a PreK caregiver stated class had twenty children when they had nineteen. This was corrected at inspection. Risk level: High. Corrected by 2025-08-27.
  • Critical Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
    Inspector's note: At time of inspection, cleaning chemicals were observed at child's reach in the school aged class. Risk level: High. Corrected by 2025-08-29.
May 5, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Dec 10, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Nov 6, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Nov 4, 2024 · Complaint or incident investigation
3 deficiencies cited
  • Critical Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
    Inspector's note: Caregivers exhibited lack of judgement by failing to notify the parents and their administration of a child that exhibited and expressed signs of being injured. The child had been intermittently crying for from 850AM until 5PM . The child was later diagnosed with a dislocated and fractured finger. Risk level: High. Corrected by 2024-11-27.
  • Critical Critical Injury - Give First Aid or CPR
    Inspector's note: Throughout the investigation, it was noted that caregivers did not assess the child when they were crying and holding their arm. Risk level: High. Corrected by 2024-11-27.
  • Critical AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
    Inspector's note: Throughout the investigation, it was noted that a toddler displayed signs of a possible injured finger. The child cried intermittently through out the day about their finger. The caregivers did not notify the parent of the injury. The child had a dislocated and fractured finger. Risk level: Medium High. Corrected by 2024-11-27.
Sep 23, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 18, 2024 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Sep 5, 2024 · Inspection
1 deficiency cited
  • Non-critical Documented Annual Training- Required Content
    Inspector's note: Three out of ten staff files reviewed were missing training over handling and storing of hazardous materials training. Risk level: Medium. Corrected by 2024-09-19.
Jul 23, 2024 · Inspection
1 deficiency cited
  • Critical Garbage Inaccessible to Children; Maintained in Sanitary Manner
    Inspector's note: A trash can in the Pre-School 1 classroom that had diapers in it did not have a lid making it accessible to children. This was CORRECTED AT INSPECTION when the trashcan was replaced with a new one that has a lid. Risk level: Medium High. Corrected by 2024-07-23.
Jul 19, 2024 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Jul 11, 2024 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Jun 21, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 13, 2024 · Complaint or incident investigation
1 deficiency cited
  • Critical Responsibilities of Caregivers - Share Information with Incoming Caregivers
    Inspector's note: It was determined that information regarding a child's injury was not shared with the incoming teacher. Risk level: Medium High. Corrected by 2024-06-18.
Apr 24, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Apr 3, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Mar 27, 2024 · Complaint or incident investigation
1 deficiency cited
  • Critical Safety Requirements for Active Play Equipment - Arranged for Supervision
    Inspector's note: A child was on a device called the "spinning dummy" with another child and caregiver was not nearby for supervision. Risk level: High. Corrected by 2024-04-09.
Mar 12, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Feb 13, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Feb 12, 2024 · Complaint or incident investigation
1 deficiency cited
  • Critical Prohibited Punishments - Humiliating, Rejecting, Yelling
    Inspector's note: There are concerns in regard to a caregiver's tone and yelling when addressing children in her care. Risk level: High. Corrected by 2024-02-27.
Jan 4, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 22, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 12, 2023 · Assessment
1 deficiency cited
  • Critical AP Background check results - Must receive notification prior to allowing subject to be present at your operation
    Inspector's note: The operation failed to submit a background check for a governing body designee tasked with overseeing day-to-day operations as the regional manager of the LLC that owns the operation. Risk level: High. Corrected by 2023-09-12.
Aug 15, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 3, 2023 · Complaint or incident investigation
1 deficiency cited
  • Critical Maintenance of Building, Grounds and Equipment
    Inspector's note: Operations school-aged playground chain link was not properly secured in which allowed a child to exit the play area. Risk level: Medium High. Corrected by 2023-09-29.
Jul 24, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jul 11, 2023 · Inspection
1 deficiency cited
  • Critical Maintenance of Building, Grounds and Equipment
    Inspector's note: During inspection it was observed one out of the three buses used at operation, a seatbelt was not working. Risk level: Medium High. Corrected by 2023-07-18.
Jul 11, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 20, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 16, 2023 · Complaint or incident investigation
5 deficiencies cited
  • Critical All Adult Passengers Wear Safety Belts
    Inspector's note: During the investigation, it was determined caregivers have not worn seat belts as required when transporting children in care. Risk level: Medium High. Corrected by 2023-07-14.
  • Critical Report Situation Placing Children at Risk
    Inspector's note: Operation failed to report to licensing that a child was left unsupervised for around five minutes in the playground in the older toddlers classroom. Risk level: High. Corrected by 2023-06-20.
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: During the investigation, it was verified a 20-month-old child was left unsupervised in the playground on 6.13.23. Risk level: High. Corrected by 2023-07-14.
  • Critical Responsibilities of Caregivers - Know number of children responsible for
    Inspector's note: During the investigation, it was verified that on 6.13.23 caregivers did not conduct a name-to-face count in a toddler class verifying all children were present when they noticed the class back door open. Risk level: High. Corrected by 2023-07-14.
  • Critical Child Passenger Safety Seat System-8 through12 years, can be properly secured by vehicle safety belt and 4 feet 9 inches in height or taller
    Inspector's note: During the investigation, it was determined children have not worn seat belts as required when transporting in operations buses. Risk level: High. Corrected by 2023-07-14.
Apr 28, 2023 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Records come from Texas Health and Human Services, Child Care Regulation. They describe conditions on the inspection date and may not reflect current conditions.