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Licensed Center · Texas

Cadence Academy

13255 Noel Rd, Dallas

Last inspected Sep 15, 2026 · Map

1 deficiency cited

About this program

Licensed capacity
165
Ages served
Infant,Toddler,Pre-Kindergarten,School
Hours
07:00 AM-06:00 PM
Days
Mon,Tue,Wed,Thu,Fri
Programs
Meals Provided ,Snacks Provided
Accepts child care subsidies
Yes
License type
Full Permit
Issued
May 16, 1997
Phone
9727029063

No adverse action, corrective action or permit conditions on record.

State compliance summary

How many deficiencies Texas has recorded for this program, by risk level. This is not a quality rating: it describes compliance with the state’s minimum licensing standards.

17High risk
8Medium-high risk
7Medium risk
0Medium-low risk
0Low risk
32Inspections and investigations on record

Inspection history

Sep 15, 2026 · Inspection
1 deficiency cited
  • Non-critical Screen Time Activities - Not Used During Eating or Rest Times
    Inspector's note: A caregiver had a tablet playing with a children's show while the children were having lunch. This was corrected at inspection when the caregiver turned the tablet off. Risk level: Medium. Corrected during the inspection.
Sep 15, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 15, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 27, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 27, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 27, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 6, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 3, 2026 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Jun 18, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

May 20, 2026 · Inspection
6 deficiencies cited
  • Critical Safety - Electrical Outlets Covered
    Inspector's note: Playground outlets and outlets in the preschool classrooms were observed with missing outlet covers. Risk level: Medium High. Corrected by 2026-05-21.
  • Non-critical Posting Requirements - Activity Plans for each group of children in the child care center
    Inspector's note: Classrooms were observed without a scheduled activity plan posted. Risk level: Medium. Corrected by 2026-05-22.
  • Non-critical Screen Time Activities - Not Used for Under Two
    Inspector's note: The toddler classroom with children under 24 months was observed playing a show on their tablet. This was corrected at inspection when the tablet was turned off by the caregiver. Risk level: Medium. Corrected during the inspection.
  • Critical Maintenance Procedures for Active Play - Inspect Daily
    Inspector's note: The toddler and preschool playground was observed to have water on the fixtures causing a hazard for the children playing on them. This was corrected at inspection when the caregiver wiped the fixtures down with a towell. Risk level: Medium High. Corrected during the inspection.
  • Critical Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
    Inspector's note: A bag was observed on the playground while children were playing with insect repellant botlles accessible to children. This was corrected at inspection when the bag was removed from the playground. Risk level: High. Corrected during the inspection.
  • Non-critical Documented Annual Training- Required Content
    Inspector's note: 1 of the10 caregivers files reviewed was missing a required training certificate for Preventing and controlling the spread of communicable diseases, including immunizations. Risk level: Medium. Corrected by 2026-05-29.
May 13, 2026 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Oct 8, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 30, 2025 · Inspection
2 deficiencies cited
  • Critical Food Service and Preparation Requirement - Use Sanitary Holders
    Inspector's note: A caregiver was observed placing the children's snack on the bare table. This was corrected at inspection when the caregiver placed the food items on a napkin. Risk level: Medium High. Corrected during the inspection.
  • Critical Required Equipment in Vehicles - Emergency Medical Information
    Inspector's note: The operation's bus binder did not have emergency authorization forms available for review. This was corrected at inspection when the operation made copies of the children's emergency authorization forms and placed them in the binder. Risk level: High. Corrected during the inspection.
Mar 10, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Mar 3, 2025 · Inspection
1 deficiency cited
  • Critical Prohibited Punishments - No Harsh, Cruel or Unusual
    Inspector's note: A caregiver was observed using harsh language to a child when trying to redirect them from an acitivity. Risk level: High. Corrected by 2025-03-03.
Feb 20, 2025 · Inspection
1 deficiency cited
  • Critical Prohibited Punishments - No Harsh, Cruel or Unusual
    Inspector's note: A caregiver was observed using a harsh tone of voice while grabbing a child. Risk level: High. Corrected by 2025-02-20.
Feb 19, 2025 · Complaint or incident investigation
1 deficiency cited
  • Critical Center Heated, Lighted and Ventilated Properly
    Inspector's note: This standard was tasked to be reviewed as part of an investigation and is found to be deficient. Risk level: Medium High. Corrected by 2025-03-18.
Jan 22, 2025 · Complaint or incident investigation
2 deficiencies cited
  • Critical Prohibited Punishments - Grabbing and Pulling
    Inspector's note: This standard was investigated as part of an DFPS investigation and found to be in non-compliance. Based on evidence obtained during the investigation, prohibited punishments was used when an employee was observed grabbing children by the arms to lay them down during naptime. Risk level: High. Corrected by 2025-02-28.
  • Critical Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
    Inspector's note: This standard was investigated as part of an DFPS investigation and found to be in non-compliance. Based on evidence obtained during the investigation, it was determined that a caregiver did not use good judgement when laying children down by grabbing them by their arms and laying them down roughly posing the risk of a child being injured. Risk level: High. Corrected by 2025-02-28.
Oct 30, 2024 · Inspection
1 deficiency cited
  • Non-critical Written Feeding Instructions - Review and Update Every 30 Days
    Inspector's note: A feeding instruction for one infant in care was not completed as required. Risk level: Medium. Corrected by 2024-11-04.
Oct 29, 2024 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Oct 24, 2024 · Inspection
3 deficiencies cited
  • Critical Arrangement of Napping Equipment - Not Blocking Entrances or Exits
    Inspector's note: During the walkthrough, two classrooms were observed with a child blocking the entrance and exit, which was corrected during the inspection. Risk level: Medium High. Corrected during the inspection.
  • Non-critical Written Feeding Instructions - Review and Update Every 30 Days
    Inspector's note: A feeding instruction for one infant in care was not completed as required. Risk level: Medium. Corrected by 2024-10-28.
  • Critical Required Admission Information - Emergency Contact
    Inspector's note: Four children files reviewed did not have the required address for the emergeny contact. Risk level: Medium High. Corrected by 2024-10-28.
Sep 5, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 5, 2024 · Complaint or incident investigation
1 deficiency cited
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: This standard was reviewed as part of an investigation and was found to be deficient. A toddler left in the classroom as their class went outside. Risk level: High. Corrected by 2024-10-03.
Aug 8, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jul 17, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jul 3, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jul 2, 2024 · Complaint or incident investigation
1 deficiency cited
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: This standard was reviewed as part of an investigation and was found to be deficient. A toddler was able to leave the daycare building and walk into the connecting parking garage and was discovered by a bystander. Risk level: High. Corrected by 2024-07-25.
Dec 14, 2023 · Inspection
1 deficiency cited
  • Critical Child-Care Center Must be Equipped with a Working Carbon Monoxide (CO) Detection System
    Inspector's note: The center did not have a working Carbon monoxide detector. Risk level: High. Corrected by 2023-12-15.
Aug 14, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 30, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 29, 2023 · Complaint or incident investigation
1 deficiency cited
  • Critical Prohibited Punishments - Humiliating, Rejecting, Yelling
    Inspector's note: This standard was evaluated as part of an investigation and was in deficient. During interviews it was determined that a caregiver use inappropriate tone while redirecting the children. Risk level: High. Corrected by 2023-07-28.
Jun 5, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

May 23, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Apr 27, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Apr 25, 2023 · Complaint or incident investigation
3 deficiencies cited
  • Critical Report Situation Placing Children at Risk
    Inspector's note: The operation failed to notify childcare regulation within the required timeframe when they were made aware of a situation that placed children at risk. Risk level: High. Corrected by 2023-05-24.
  • Critical Prohibited Punishments - Corporal Punishment
    Inspector's note: This standard was evaluated as part of an investigation and was in deficient. A caregiver hit children with their hand as a form of discipline. Risk level: High. Corrected by 2023-05-24.
  • Critical Parental Communication - Situation that Placed a Child at Risk
    Inspector's note: The operation did not notify parents of a child who was placed at risk. Risk level: High. Corrected by 2023-05-24.
Feb 13, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Feb 9, 2023 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Records come from Texas Health and Human Services, Child Care Regulation. They describe conditions on the inspection date and may not reflect current conditions.