No infractions recorded at this inspection.
Licensed Center · Texas
Ella Austin Child Center
227 Eross, San Antonio
Last inspected Sep 9, 2026 · Map
About this program
- Licensed capacity
- 54
- Ages served
- Infant,Toddler,Pre-Kindergarten
- Hours
- 07:00 AM-05:30 PM
- Days
- Mon,Tue,Wed,Thu,Fri
- Programs
- Meals Provided ,Snacks Provided
- Accepts child care subsidies
- No
- License type
- Full Permit
- Issued
- Jan 27, 2025
- Phone
- 2102220159
- Website
- www.westcare.com
No adverse action, corrective action or permit conditions on record.
State compliance summary
How many deficiencies Texas has recorded for this program, by risk level. This is not a quality rating: it describes compliance with the state’s minimum licensing standards.
Inspection history
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Training Requirements for Employees, Caregivers, and Directors - Orientation
Inspector's note: 7 out of 7 staff members did not have orientation training available to review. Risk level: Medium High. Corrected by 2026-09-04. - Non-critical Minimum Qualifications Employees and Caregivers - Affidavit (Form 2985)
Inspector's note: 7 out of 7 staff did not have a notarized affidavit available to review. Risk level: Low. Corrected by 2026-09-04. - Non-critical Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
Inspector's note: 8 out of 8 infants did not have feeding forms available to review. Risk level: Medium. Corrected by 2026-09-04.
- Non-critical Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
Inspector's note: 8 out of 8 infants did not have feeding forms available to review. Risk level: Medium. Corrected by 2026-09-04. - Critical Training Requirements for Employees, Caregivers, and Directors - Orientation
Inspector's note: 7 out of 7 staff members did not have orientation training available to review. Risk level: Medium High. Corrected by 2026-09-04. - Non-critical Minimum Qualifications Employees and Caregivers - Affidavit (Form 2985)
Inspector's note: 7 out of 7 staff did not have a notarized affidavit available to review. Risk level: Low. Corrected by 2026-09-04.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
Inspector's note: The changing mats on the changing tables in two classrooms have a few tears and rips in them there have been taped over. Risk level: Medium High. Corrected by 2026-01-21.
No infractions recorded at this inspection.
- Critical Child/ Caregiver Ratio - 13 or More Children
Inspector's note: A caregiver providing care to seven children, ages seven months to thirteen months was over ratio by two children. Note: This was corrected at inspection when a second caregiver was placed in classroom. Risk level: Medium High. Corrected by 2025-12-18.
- Non-critical Screen Time Activities - Not Used for Under Two
Inspector's note: During the course of the investigation, it was determined that a caregiver used screen time for children under two years of age in the infant classroom. Risk level: Medium. Corrected by 2026-02-09.
No infractions recorded at this inspection.
- Non-critical Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
Inspector's note: One out of nine children files did not have a health statement to review. Risk level: Low. Corrected by 2025-07-25. - Non-critical Written Operational Policies - Promotion of Physical Activity
Inspector's note: Promotion of indoor and outdoor physical activity was not available for review in the operational policy. Risk level: Medium. Corrected by 2025-07-14. - Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Inspector's note: It was observed of a child down the hallway standing out side a classroom door with out a caregiver present. Risk level: High. Corrected by 2025-07-08.
No infractions recorded at this inspection.
- Non-critical Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of Issuance
Inspector's note: Proof of insurance for the new ownership was not available. Risk level: Medium. Corrected by 2025-01-21. - Non-critical Required posting of Emergency Telephone numbers
Inspector's note: Emergency numbers were not posted. Risk level: Medium. Corrected by 2025-01-14. - Critical Requirements for Feeding Infants - Other Use of Handwashing Sink
Inspector's note: Milk jugs were observed being stored in the hand washing sink in two rooms. This was corrected at inspection when a discussion was had with the caregivers about the use of hand washing sinks and the jugs were removed. Risk level: Medium High. Corrected during the inspection. - Critical Using, Storing and Disposing of Hazardous Materials
Inspector's note: A storage closet containing cleaning supplies was unlocked. The closet is located in a children's bathroom stall and is accessible to children when not locked. This was corrected at inspection when the lock was realigned and the door was secured. Risk level: Medium High. Corrected during the inspection. - Critical Safety - Areas Free From Hazards
Inspector's note: Part of the playground is being used to store extra indoor and outdoor equipment. Storage areas should be inaccessible to children. Risk level: Medium High. Corrected by 2025-01-21. - Critical Diapering Procedures - Wash Infant's Hands
Inspector's note: An infant was observed being changed and not having their hands washed. This was corrected at inspection when a discussion was had with the caregiver and she washed the child's hands. Risk level: Medium High. Corrected during the inspection. - Non-critical Written Feeding Instructions - Review and Update Every 30 Days
Inspector's note: None of the five infants who do not eat table food had infant feeding instructions on file. Risk level: Medium. Corrected by 2025-01-14. - Critical Maintenance Procedures for Active Play - Hazards Removed or Repaired
Inspector's note: A bench is separating and has exposed screws. Risk level: Medium High. Corrected by 2025-01-14.
Records come from Texas Health and Human Services, Child Care Regulation. They describe conditions on the inspection date and may not reflect current conditions.