- Non-critical Written Feeding Instructions - Review and Update Every 30 Days
Inspector's note: Infant feeding sheets in two infant rooms were not updated. Risk level: Medium. Corrected by 2026-04-21. - Non-critical Cots, Beds, Mats Labeled With Child's Name
Inspector's note: Cots in four of the classrooms were not labeled. Risk level: Medium. Corrected by 2026-04-17. - Critical Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Inspector's note: According to documentation the operations fire inspection was conduced on 2/26/2025 and the operation stated that had an isnpection completed but did not have the report avaliable for review. Risk level: High. Corrected by 2026-04-21.
Licensed Center · Texas
Lionheart Childrens Academy
3665 W President George Bush H, Plano
Last inspected Apr 10, 2026 · Map
About this program
- Licensed capacity
- 184
- Ages served
- Infant,Toddler,Pre-Kindergarten,School
- Hours
- 06:30 AM-06:00 PM
- Days
- Mon,Tue,Wed,Thu,Fri
- Programs
- School Age Care,Before School Care,Meals Provided ,After School Care,Snacks Provided,Drop-In Care,Part Time Care,Transportation to/from School ,Field Trips
- Accepts child care subsidies
- No
- License type
- Full Permit
- Issued
- Jun 8, 2018
- Phone
- 9729305767
No adverse action, corrective action or permit conditions on record.
State compliance summary
How many deficiencies Texas has recorded for this program, by risk level. This is not a quality rating: it describes compliance with the state’s minimum licensing standards.
Inspection history
- Critical Report Change in Director
Inspector's note: The operation made a change in Director on 3/2/2026 and did not notify licensing. Risk level: Medium High. Corrected by 2026-03-27.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Complying with Laws and Rules
Inspector's note: The governing body failed to implement plans that will prevent prohibited discipline issues at the operation. Risk level: Medium High. Corrected by 2024-10-04. - Critical Prohibited Punishments - Corporal Punishment
Inspector's note: A caregiver was observed popping a child on the hand and on the back of the head. Risk level: High. Corrected by 2024-10-01.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Inspector's note: A toddler was left unsupervised for three minutes on the playground. The caregiver realized that the child was missing when they returned to the classroom. Risk level: High. Corrected by 2024-07-02.
No infractions recorded at this inspection.
- Critical Prohibited Punishments - Grabbing and Pulling
Inspector's note: This standard was evaluated as part of an investigation and found to be deficient. The caregiver inappropriately grabbed and pulled a child while in care at the operation. Risk level: High. Corrected by 2024-07-11.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Caregivers Have Access to Tracking System
Inspector's note: The caregiver failed to use the tracking system appropriately. Risk level: Medium High. Corrected by 2024-04-29. - Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Inspector's note: A two year old child was left unattended outside of their classroom for five minutes. The child was found by a caregiver. Risk level: High. Corrected by 2024-04-29.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Inspector's note: A staff member failed to supervise the children appropriately in the classroom. Two staff members were talking to one another through a door which resulted in an incident occurring in the classroom. Risk level: High. Corrected by 2024-03-11.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Inspector's note: A toddler was left unsupervised for two minutes inside the building. Risk level: High. Corrected by 2023-12-05.
No infractions recorded at this inspection.
- Critical Prohibited Punishments - Associated with Food, Naps, or Toilet Training
Inspector's note: A caregiver was observed pulling a child towards them and tapping them on their head. The incident happened during naptime and the child was lying on their cot. Risk level: High. Corrected by 2023-11-29.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Responsibilities of Caregivers - Share Information with Incoming Caregivers
Inspector's note: A caregiver failed to communicate with a teacher that she was bringing a child to their classroom. The caregiver opened the door and the child entered without a teacher in place. The toddler was alone in the classroom for thirteen minutes. Risk level: Medium High. Corrected by 2023-11-14. - Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Inspector's note: A toddler was left unsupervised for thirteen minutes in a classroom. Risk level: High. Corrected by 2023-11-14.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Inspector's note: A four year old was left unsupervised when their class went outside to the playground. The child was left for one minute and was found by the director in the building by the back door. Risk level: High. Corrected by 2023-10-24.
No infractions recorded at this inspection.
- Critical Required Admission Information-Completed Food Allergy Plan
Inspector's note: One allergy plan evaluated did not have the parent's signature. Risk level: Medium High. Corrected by 2023-09-29. - Critical Immunization Records, Exceptions, and Exemptions Current
Inspector's note: Two children's records evaluated did not have current immunizations on file. Risk level: Medium High. Corrected by 2023-09-29.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Prohibited Punishments - Grabbing and Pulling
Inspector's note: A staff member was viewed on camera pulling a child up by the arms and dragging them a short distance to get them to stay in the designated area. Risk level: High. Corrected by 2023-07-30.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Inspector's note: A staff member failed to use good judgment when she allowed a parent to assist her in carrying a child into the operation. The staff member was not prepared for an emergency due to not having a working walkie talkie and FOB to open the door. Risk level: High. Corrected by 2023-05-30. - Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Inspector's note: A staff member failed to supervise children appropriately on the playground. A staff member was unaware that children were in a blind spot on the playground which resulted in them opening and closing the gate. The children were observed walking out of the gate. The children were observed using the playground equipment inappropriately. Risk level: High. Corrected by 2023-05-30.
- Critical AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
Inspector's note: This standard was evaluated as part of an investigation and was determined that a caregiver was being rough with children. The caregiver was seen on video grabbing and pulling children, forcefully putting them on their nap mats, pushing a child's face into the mat and picking children up by their forearms and carrying them across the room. Risk level: High. Corrected by 2023-09-25. - Critical Diapering Procedures - Sanitizing Diaper Changing Area
Inspector's note: During an investigation it was determined that the caregiver failed to disinfect the changing table between diaper changes. Risk level: Medium High. Corrected by 2023-09-25. - Critical Responsibilities of Caregivers - Know Minimum Standards
Inspector's note: This standard was evaluated as part of an investigation and it was determined that a caregiver witnessed another caregiver abusing children and did not report it to Child Care Regulation or notify the director. Risk level: High. Corrected by 2023-09-25. - Critical Prohibited Punishments - Grabbing and Pulling
Inspector's note: This standard was evaluated as part of an investigation and it was determined that a caregiver was pulling and grabbing children inappropriately to get them to lie down on their nap mats. Risk level: High. Corrected by 2023-09-25. - Critical Diapering Procedures - Wash Infant's Hands
Inspector's note: During an investigation it was determined that the infants hands were not being washed after diaper changes. Risk level: Medium High. Corrected by 2023-09-25.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Prohibited Punishments - Hitting with Hand or Instrument
Inspector's note: A caregiver was observed popping a child on the leg with their hand when they would not stay in time out. Risk level: High. Corrected by 2023-02-07. - Critical Prohibited Punishments - Using Inappropriate Long Period of Silence or Inactivity Including Requiring Child to Remain in a Restrictive Device
Inspector's note: A caregiver was observed exceeding the amount of time that a child is in time out. One child was put in a high chair for time out. Risk level: High. Corrected by 2023-02-07. - Critical Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Inspector's note: A staff member was turning the toy shelves against the wall so the children would not have access to them. Risk level: High. Corrected by 2023-02-07.
No infractions recorded at this inspection.
Records come from Texas Health and Human Services, Child Care Regulation. They describe conditions on the inspection date and may not reflect current conditions.