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Licensed Center · Texas

New Heights Learning Zone

11105 Milwaukee Ave, Lubbock

Last inspected Sep 22, 2026 · Map

No deficiencies cited

About this program

Licensed capacity
163
Ages served
Infant,Toddler,Pre-Kindergarten,School
Hours
07:00 AM-06:00 PM
Days
Mon,Tue,Wed,Thu,Fri
Programs
Snacks Provided,Drop-In Care,Skill Classes
Accepts child care subsidies
Yes
License type
Full Permit
Issued
Feb 25, 2022
Phone
8067903832

No adverse action, corrective action or permit conditions on record.

State compliance summary

How many deficiencies Texas has recorded for this program, by risk level. This is not a quality rating: it describes compliance with the state’s minimum licensing standards.

3High risk
8Medium-high risk
7Medium risk
1Medium-low risk
0Low risk
16Inspections and investigations on record

Inspection history

Sep 22, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 22, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 22, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 4, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 4, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 4, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 4, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 14, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 13, 2026 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Nov 18, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Nov 13, 2025 · Complaint or incident investigation
1 deficiency cited
  • Critical AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
    Inspector's note: During the investigation, it was determined that the staff was aware of a child receiving medical attention after sustaining an injury while in care but did not report to Child Care Regulation within two days of becoming notified. Risk level: Medium High. Corrected by 2025-12-01.
Oct 10, 2025 · Inspection
3 deficiencies cited
  • Non-critical Documented Annual Training Area - 24 Hours Required
    Inspector's note: 1 out of 4 caregiver records reviewed did not have trainings Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS),and Understanding early childhood brain development for annual training year 2024-2025. Risk level: Medium. Corrected by 2025-10-15.
  • Critical Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
    Inspector's note: It was found during the inspection there was a classroom that had a diaper changing mat that had tears in the material causing the mat to be absorbent. This was corrected during the inspection by replacing the mat with a new mat. Risk level: Medium High. Corrected during the inspection.
  • Critical Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
    Inspector's note: The operation does not have a current Annual Fire Inspection. The lastAnnual Fire Inspection conducted was on 5/17/2024. Risk level: High. Corrected by 2025-10-24.
Dec 3, 2024 · Inspection
2 deficiencies cited
  • Critical CPR Training and Recertification Adhere to Guidelines-skill based
    Inspector's note: Follow up was conducted and it was found that 2 out of the 3 missing still did not have the hands on skill based training for CPR and has been employed more than 90 days. Risk level: Medium High. Corrected by 2024-12-06.
  • Non-critical Required Personnel Records - Required Affidavit (Form 2912)
    Inspector's note: 1 out of 4 records reviewed was missing the Pre-Employment Affidavit. Risk level: Medium Low. Corrected by 2024-12-06.
Nov 18, 2024 · Inspection
5 deficiencies cited
  • Non-critical Children's Records - Admission Information
    Inspector's note: 1 out of 10 records reviewed was missing a child's addmission form. 1 out of 10 records reviewed was missing the address for the Emergency Contact person. 1 out of 10 records reviewed was missing Emergency Medical Care information. 1 out of 10 records reveiwed was missing an Immunization Record. Risk level: Medium. Corrected by 2024-11-29.
  • Non-critical Required Personnel Records
    Inspector's note: 4 out of 10 records reviewed was missing the Pre-Employment Affadavit. 2 out of 10 records reviewed was missing the Notorized Affadavit. Risk level: Medium. Corrected by 2024-11-22.
  • Non-critical Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
    Inspector's note: It was found that the operation reduced the number of caregivers in a classroom during naptime. This classroom was combined and had an infant in the classroom therefore this classroom was out of ratio. There were 18 children ranging from 17 months to 2 years old. Out of the 18 children in the room there was 1 child under the age of 18 months. Risk level: Medium. Corrected by 2024-11-18.
  • Critical Immunization Records, Exceptions, and Exemptions Current
    Inspector's note: 2 out of 10 records reviewed did not have current immunization record on file. Risk level: Medium High. Corrected by 2024-11-22.
  • Critical CPR Training and Recertification Adhere to Guidelines-skill based
    Inspector's note: 3 out of 10 records reviewed did not have the hands on skill based training for CPR and has been employed more than 90 days. Risk level: Medium High. Corrected by 2024-11-26.
Jun 4, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

May 29, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Mar 22, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Dec 4, 2023 · Inspection
1 deficiency cited
  • Critical Requirement of Gas Leak Inspection
    Inspector's note: It was found during the inspection that the last gas inspection was conducted on 6/25/2021. Risk level: Medium High. Corrected by 2024-01-02.
Jan 10, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Records come from Texas Health and Human Services, Child Care Regulation. They describe conditions on the inspection date and may not reflect current conditions.