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Licensed Center · Texas

New Horizons Learning Academy

5253 N 23Rd St, Mcallen

Last inspected Aug 13, 2026 · Map

No deficiencies cited

About this program

Licensed capacity
66
Ages served
Infant,Toddler,Pre-Kindergarten,School
Hours
07:00 AM-06:00 PM
Days
Mon,Tue,Wed,Thu,Fri
Programs
School Age Care,Meals Provided ,After School Care,Snacks Provided,Drop-In Care,Skill Classes,Part Time Care,Transportation to/from School ,Field Trips
Accepts child care subsidies
Yes
License type
Full Permit
Issued
Jun 30, 2020
Phone
9566185437

No adverse action, corrective action or permit conditions on record.

State compliance summary

How many deficiencies Texas has recorded for this program, by risk level. This is not a quality rating: it describes compliance with the state’s minimum licensing standards.

5High risk
12Medium-high risk
8Medium risk
0Medium-low risk
0Low risk
19Inspections and investigations on record

Inspection history

Aug 13, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 4, 2026 · Inspection
1 deficiency cited
  • Critical AP Ensure total number of children both at & away from center within capacity
    Inspector's note: The operation had 73 children in care at the operation, including 8 infants. The operations capacity is 66 due to limited outdoor space. *Children were picked up by parents/guardians and sent home during inspection* Risk level: High. Corrected by 2026-08-04.
Jun 4, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 3, 2026 · Complaint or incident investigation
1 deficiency cited
  • Critical Policies for Release of Children - Record Identity of Person
    Inspector's note: Based on evidence gathered during the course of the investigation, a child was released to an individual without the recording of identity. Risk level: Medium High. Corrected by 2026-07-01.
Mar 30, 2026 · Inspection
1 deficiency cited
  • Critical Maintenance of Building, Grounds and Equipment
    Inspector's note: Ceiling tiles throughout the facility were observed with water damage. Vents were also observed covered in dust and debris. Risk level: Medium High. Corrected by 2026-04-13.
Feb 10, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Feb 2, 2026 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Oct 3, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

May 6, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Apr 29, 2025 · Inspection
12 deficiencies cited
  • Critical Child/Caregiver Ratio - 18 Months Difference in Age
    Inspector's note: Infants were combined with older children. The youngest child was 5 months while the oldest was 5 years old. Risk level: Medium High. Corrected by 2025-04-29.
  • Non-critical Activities for Toddlers - Provide Thinking Skills and Sensory Development
    Inspector's note: Two classrooms were observed with not enough play equipment. Risk level: Medium. Corrected by 2025-04-29.
  • Critical Children Handwashing Before Eating
    Inspector's note: Handwashing was not observed before children ate breakfast. Risk level: Medium High. Corrected by 2025-04-29.
  • Non-critical Written Activity Plan - Outdoor Play - Infant Birth to 12 Months
    Inspector's note: Only one opportunity for outdoor play was observed. Risk level: Medium. Corrected by 2025-05-02.
  • Non-critical Screen Time Activities - Not Used for Under Two
    Inspector's note: Infants ranging from 5 months to 12 months were observed watching t.v. Risk level: Medium. Corrected by 2025-04-29.
  • Non-critical Required Personnel Records
    Inspector's note: 2 staff files were not available for review. 1 staff file was missing an affidavit and a preemployment affidavit. Risk level: Medium. Corrected by 2025-05-02.
  • Critical Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active play
    Inspector's note: Water was not observed available during breakfast. Risk level: Medium High. Corrected by 2025-04-29.
  • Non-critical Required Records Maintained and Made Available - Infant Feeding Instructions
    Inspector's note: Feeding instructions were not available for review for one infant. Risk level: Medium. Corrected by 2025-04-30.
  • Non-critical Daily Menus - May Rotate if Keep Record of Dates Menus Used
    Inspector's note: Menu was observed not being followed. Risk level: Medium. Corrected by 2025-04-29.
  • Critical Activities for Infants - Not in Restrictive Device for more than 15 Minutes
    Inspector's note: Infants were observed in restrictive devices for over 15 minutes. Risk level: High. Corrected by 2025-04-29.
  • Non-critical Posting of Activity Plan
    Inspector's note: Activity plans were not posted in 3 classrooms. Activity plans were posted in 2 classrooms with a date of October 2024. Risk level: Medium. Corrected by 2025-04-29.
  • Critical Responsibilities of Caregivers - Know children responsible for
    Inspector's note: A child was observed alone down a hallway in the restroom and was asking for assistance with no caregiver around. Risk level: High. Corrected by 2025-04-29.
Jun 17, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

May 31, 2024 · Inspection
1 deficiency cited
  • Critical Arrangement of Napping Equipment - Provides Access to Walkway
    Inspector's note: There was no space between the cots used by the children during nap time. Risk level: Medium High. Corrected by 2024-06-03.
Mar 25, 2024 · Inspection
1 deficiency cited
  • Critical Safety - Electrical Outlets Covered
    Inspector's note: The electrical outlets did not have covers in a classroom used by children under the age of five years old. Corrected at Inspection: The covers were placed in the outlets. Risk level: Medium High. Corrected by 2024-03-27.
Mar 13, 2024 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Feb 28, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Feb 20, 2024 · Inspection
1 deficiency cited
  • Critical Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
    Inspector's note: There were two infants asleep in a restrictive device (car seat). The infants were covered with a blanket. Risk level: High. Corrected by 2024-02-20.
Feb 16, 2024 · Complaint or incident investigation
2 deficiencies cited
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: There were two infants unsupervised at the operation. Risk level: High. Corrected by 2024-02-20.
  • Critical AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
    Inspector's note: The operation failed to notify CCR within the required timeframe about an injury to a child that required treatment by a health care professional. Risk level: Medium High. Corrected by 2024-03-20.
Jun 20, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 5, 2023 · Inspection
1 deficiency cited
  • Critical Maintenance of Building, Grounds and Equipment
    Inspector's note: Two classrooms were observed with water stains on the ceiling tiles. There were staples on the carpet in a classroom. Note: The staples were removed from the carpet. Risk level: Medium High. Corrected by 2023-06-07.
Feb 15, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Feb 6, 2023 · Inspection
2 deficiencies cited
  • Critical Child/ Caregiver Ratio - 13 or More Children
    Inspector's note: There was one caregiver caring for 19 children. The specified age for the group was 3 years old which allows 15 to 1 caregiver. Note The ratios were left in compliance as an additional caregiver was put in the classroom. Risk level: Medium High. Corrected by 2023-02-06.
  • Critical Floors, ceilings and Walls in Good Repair and Clean
    Inspector's note: Four ceiling tiles in the operation were observed with water stains. The vents in one of the classrooms was observed with dust and debris. Risk level: Medium High. Corrected by 2023-02-08.
Feb 3, 2023 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Records come from Texas Health and Human Services, Child Care Regulation. They describe conditions on the inspection date and may not reflect current conditions.