No infractions recorded at this inspection.
Licensed Center · Texas
New Horizons Learning Academy
5253 N 23Rd St, Mcallen
Last inspected Aug 13, 2026 · Map
About this program
- Licensed capacity
- 66
- Ages served
- Infant,Toddler,Pre-Kindergarten,School
- Hours
- 07:00 AM-06:00 PM
- Days
- Mon,Tue,Wed,Thu,Fri
- Programs
- School Age Care,Meals Provided ,After School Care,Snacks Provided,Drop-In Care,Skill Classes,Part Time Care,Transportation to/from School ,Field Trips
- Accepts child care subsidies
- Yes
- License type
- Full Permit
- Issued
- Jun 30, 2020
- Phone
- 9566185437
No adverse action, corrective action or permit conditions on record.
State compliance summary
How many deficiencies Texas has recorded for this program, by risk level. This is not a quality rating: it describes compliance with the state’s minimum licensing standards.
Inspection history
- Critical AP Ensure total number of children both at & away from center within capacity
Inspector's note: The operation had 73 children in care at the operation, including 8 infants. The operations capacity is 66 due to limited outdoor space. *Children were picked up by parents/guardians and sent home during inspection* Risk level: High. Corrected by 2026-08-04.
No infractions recorded at this inspection.
- Critical Policies for Release of Children - Record Identity of Person
Inspector's note: Based on evidence gathered during the course of the investigation, a child was released to an individual without the recording of identity. Risk level: Medium High. Corrected by 2026-07-01.
- Critical Maintenance of Building, Grounds and Equipment
Inspector's note: Ceiling tiles throughout the facility were observed with water damage. Vents were also observed covered in dust and debris. Risk level: Medium High. Corrected by 2026-04-13.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Child/Caregiver Ratio - 18 Months Difference in Age
Inspector's note: Infants were combined with older children. The youngest child was 5 months while the oldest was 5 years old. Risk level: Medium High. Corrected by 2025-04-29. - Non-critical Activities for Toddlers - Provide Thinking Skills and Sensory Development
Inspector's note: Two classrooms were observed with not enough play equipment. Risk level: Medium. Corrected by 2025-04-29. - Critical Children Handwashing Before Eating
Inspector's note: Handwashing was not observed before children ate breakfast. Risk level: Medium High. Corrected by 2025-04-29. - Non-critical Written Activity Plan - Outdoor Play - Infant Birth to 12 Months
Inspector's note: Only one opportunity for outdoor play was observed. Risk level: Medium. Corrected by 2025-05-02. - Non-critical Screen Time Activities - Not Used for Under Two
Inspector's note: Infants ranging from 5 months to 12 months were observed watching t.v. Risk level: Medium. Corrected by 2025-04-29. - Non-critical Required Personnel Records
Inspector's note: 2 staff files were not available for review. 1 staff file was missing an affidavit and a preemployment affidavit. Risk level: Medium. Corrected by 2025-05-02. - Critical Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active play
Inspector's note: Water was not observed available during breakfast. Risk level: Medium High. Corrected by 2025-04-29. - Non-critical Required Records Maintained and Made Available - Infant Feeding Instructions
Inspector's note: Feeding instructions were not available for review for one infant. Risk level: Medium. Corrected by 2025-04-30. - Non-critical Daily Menus - May Rotate if Keep Record of Dates Menus Used
Inspector's note: Menu was observed not being followed. Risk level: Medium. Corrected by 2025-04-29. - Critical Activities for Infants - Not in Restrictive Device for more than 15 Minutes
Inspector's note: Infants were observed in restrictive devices for over 15 minutes. Risk level: High. Corrected by 2025-04-29. - Non-critical Posting of Activity Plan
Inspector's note: Activity plans were not posted in 3 classrooms. Activity plans were posted in 2 classrooms with a date of October 2024. Risk level: Medium. Corrected by 2025-04-29. - Critical Responsibilities of Caregivers - Know children responsible for
Inspector's note: A child was observed alone down a hallway in the restroom and was asking for assistance with no caregiver around. Risk level: High. Corrected by 2025-04-29.
No infractions recorded at this inspection.
- Critical Arrangement of Napping Equipment - Provides Access to Walkway
Inspector's note: There was no space between the cots used by the children during nap time. Risk level: Medium High. Corrected by 2024-06-03.
- Critical Safety - Electrical Outlets Covered
Inspector's note: The electrical outlets did not have covers in a classroom used by children under the age of five years old. Corrected at Inspection: The covers were placed in the outlets. Risk level: Medium High. Corrected by 2024-03-27.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
Inspector's note: There were two infants asleep in a restrictive device (car seat). The infants were covered with a blanket. Risk level: High. Corrected by 2024-02-20.
- Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Inspector's note: There were two infants unsupervised at the operation. Risk level: High. Corrected by 2024-02-20. - Critical AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Inspector's note: The operation failed to notify CCR within the required timeframe about an injury to a child that required treatment by a health care professional. Risk level: Medium High. Corrected by 2024-03-20.
No infractions recorded at this inspection.
- Critical Maintenance of Building, Grounds and Equipment
Inspector's note: Two classrooms were observed with water stains on the ceiling tiles. There were staples on the carpet in a classroom. Note: The staples were removed from the carpet. Risk level: Medium High. Corrected by 2023-06-07.
No infractions recorded at this inspection.
- Critical Child/ Caregiver Ratio - 13 or More Children
Inspector's note: There was one caregiver caring for 19 children. The specified age for the group was 3 years old which allows 15 to 1 caregiver. Note The ratios were left in compliance as an additional caregiver was put in the classroom. Risk level: Medium High. Corrected by 2023-02-06. - Critical Floors, ceilings and Walls in Good Repair and Clean
Inspector's note: Four ceiling tiles in the operation were observed with water stains. The vents in one of the classrooms was observed with dust and debris. Risk level: Medium High. Corrected by 2023-02-08.
No infractions recorded at this inspection.
Records come from Texas Health and Human Services, Child Care Regulation. They describe conditions on the inspection date and may not reflect current conditions.