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Licensed Center · Texas

Parliament Kindercare

11814 Parliament St, San Antonio

Last inspected Aug 6, 2026 · Map

No deficiencies cited

About this program

Licensed capacity
135
Ages served
Infant,Toddler,Pre-Kindergarten,School
Hours
06:30 AM-06:30 PM
Days
Mon,Tue,Wed,Thu,Fri
Programs
School Age Care,Meals Provided ,After School Care,Snacks Provided,Drop-In Care,Part Time Care,Transportation to/from School ,Field Trips
Accepts child care subsidies
Yes
License type
Full Permit
Issued
Mar 3, 2006
Phone
2103493568

No adverse action, corrective action or permit conditions on record.

State compliance summary

How many deficiencies Texas has recorded for this program, by risk level. This is not a quality rating: it describes compliance with the state’s minimum licensing standards.

24High risk
27Medium-high risk
9Medium risk
1Medium-low risk
1Low risk
57Inspections and investigations on record

Inspection history

Aug 6, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 4, 2026 · Complaint or incident investigation
1 deficiency cited
  • Critical Prohibited Punishments - No Harsh, Cruel or Unusual
    Inspector's note: During the investigation, it was determined a caregiver used cruel and unusual punishment by yelling and using inappropriate language towards the children. Risk level: High. Corrected by 2026-09-01.
May 5, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Apr 16, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Mar 27, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Mar 26, 2026 · Complaint or incident investigation
1 deficiency cited
  • Critical Release of Children
    Inspector's note: The investigation revealed that operation staff attempted to prevent a parent from leaving with their children in the absence of a court order. Risk level: Medium High. Corrected by 2026-04-20.
Dec 10, 2025 · Inspection
2 deficiencies cited
  • Critical Additional Minimum Qualifications for Caregivers - HS Diploma, Equivalent, Certification of Completion
    Inspector's note: Four of ten personnel records audited did not have proof of educational requirements on file. Risk level: Medium High. Corrected by 2025-12-31.
  • Non-critical Children's Records - Immunizations
    Inspector's note: One of ten children's records audited did not have immunizaitons on file. Risk level: Medium. Corrected by 2025-12-31.
Oct 31, 2025 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Aug 27, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 6, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jul 25, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jul 21, 2025 · Complaint or incident investigation
5 deficiencies cited
  • Critical Director Responsibilities - Operate in Compliance
    Inspector's note: Management failed to deliver form 2866 child interview letter to the parents of two children interviewed by Child Care Regulation. Risk level: High. Corrected by 2025-08-15.
  • Critical Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
    Inspector's note: Based on video evidence provided, a caregiver did not demonstrate good judgement when she recorded children when she was supposed to be supervising them and recorded them without the consent of the parents or guardians. Risk level: High. Corrected by 2025-08-15.
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: Based on information gathered, a child was able to exit their classroom to the playground unsupervised on two occasions. Also, video evidence provided shows a caregiver videoing children and failing to intervene while children are seen climbing furniture. Risk level: High. Corrected by 2025-08-15.
  • Critical Report Situation Placing Children at Risk
    Inspector's note: Based on information gathered, a child was able to exit their classroom to the playground unsupervised on two occasions. These incidents were not reported to Child Care Regulation. Risk level: High. Corrected by 2025-08-15.
  • Critical Prohibited Punishments - Grabbing and Pulling
    Inspector's note: Based on information gathered through interviews and video evidence, it was determined that staff members have grabbed and pulled children. Risk level: High. Corrected by 2025-08-15.
Jul 9, 2025 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Jun 11, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

May 30, 2025 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

May 22, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

May 16, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

May 15, 2025 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Apr 28, 2025 · Inspection
1 deficiency cited
  • Critical Maintenance of Building, Grounds and Equipment
    Inspector's note: At time of inspection operation was observed with debrins in the classroom cabinets and diaper changing tables. Risk level: Medium High. Corrected by 2025-05-16.
Apr 25, 2025 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Mar 6, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Feb 26, 2025 · Inspection
2 deficiencies cited
  • Critical Responsibilities of Caregivers - Know number of children responsible for
    Inspector's note: At time of inspection, a toddler caregiver stated class had eleven children when they had twelve. This was corrected at time of inspection. Risk level: High. Corrected by 2025-02-26.
  • Critical Children Handwashing After Toileting or Diapering
    Inspector's note: At time of inspection a toddler caregiver did not conduct handwashing after diaper change of a child. This was corrected at inspection. Risk level: Medium High. Corrected by 2025-02-26.
Feb 13, 2025 · Inspection
2 deficiencies cited
  • Critical Children Handwashing After Toileting or Diapering
    Inspector's note: At time of inspection a toddler caregiver did not conduct handwashing after diaper change of a child. Risk level: Medium High. Corrected by 2025-02-13.
  • Critical Responsibilities of Caregivers - Know number of children responsible for
    Inspector's note: At time of inspection, a toddler caregiver stated class had six children when they had seven. At time of inspection, a toddler caregiver stated they had seven children when they had eight. This was corrected at time of inspection. Risk level: High. Corrected by 2025-02-13.
Jan 30, 2025 · Inspection
6 deficiencies cited
  • Critical Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
    Inspector's note: At time of inspection, a diaper rash spray was observed in drawer at childs reach in childrens restroom. Risk level: High. Corrected by 2025-01-30.
  • Non-critical Required Admission Information - Date of Admission
    Inspector's note: At time of inspection, five out of ten children files did not have admission date. Risk level: Medium Low. Corrected by 2025-02-14.
  • Critical Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
    Inspector's note: At time of inspection, one out of ten staff files did not have a current CPR/First Aid certification. Risk level: Medium High. Corrected by 2025-02-14.
  • Non-critical Children's Records - Immunizations
    Inspector's note: At time of inspection, three out of ten children files did not have immunization records. Risk level: Medium. Corrected by 2025-02-28.
  • Critical Garbage Inaccessible to Children; Maintained in Sanitary Manner
    Inspector's note: During inspection, the trashcan in the school-aged classroom did not have a lid on it and was used to dispose of food. Corrected at inspection. Risk level: Medium High. Corrected by 2025-02-07.
  • Critical Training Requirements for Employees, Caregivers, and Directors - Pre-Service Training
    Inspector's note: At time of inspection, two out of ten staff files did not have pre-service certificate. Risk level: Medium High. Corrected by 2025-02-14.
Dec 30, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Dec 3, 2024 · Inspection
3 deficiencies cited
  • Critical Requirements for Feeding Infants - Fed in Safe Manner
    Inspector's note: At time of inspection, two infants, seven and eight months were observed laying flat on the rug while drinking formula. Risk level: Medium High. Corrected by 2024-12-03.
  • Critical Maintenance of Building, Grounds and Equipment
    Inspector's note: During the inspection, the diaper changing station was noted to have debris present. During the inspection, it was noted that the classroom floors contained debris. Risk level: Medium High. Corrected by 2024-12-30.
  • Critical Training Requirements for Employees, Caregivers, and Directors - Orientation
    Inspector's note: At time of inspection, two staff files did not have verification of completing operation orientation. Risk level: Medium High. Corrected by 2024-12-13.
Aug 29, 2024 · Inspection
1 deficiency cited
  • Non-critical Cots, Beds, Mats Labeled With Child's Name
    Inspector's note: At time of inspection, cots were observed to not be labeled/assigned to children. Risk level: Medium. Corrected during the inspection.
Aug 6, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 1, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jul 30, 2024 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Jul 15, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 25, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 18, 2024 · Complaint or incident investigation
5 deficiencies cited
  • Critical Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
    Inspector's note: During a DFPS investigation it was determined that the center director demonstrated poor judgment when she interviewed a child involved in an incident in front of the parents of other children involved in the incident without the permission of that child?s parent. Further, she allowed those parents to ask the child questions about the incident and what led up to it. The parents who were present could have presented a risk to the child due to the highly emotionally charged atmosphere surrounding the incident, as well as the director failing to protect the child?s individual privacy. Risk level: High. Corrected by 2024-08-21.
  • Critical Responsibilities of Caregivers - Intervene to ensure each child's safety
    Inspector's note: During an inspection conducted as part of a DFPS investigation, the school age classroom was observed to be chaotic and out of control. Caregivers failed to intervene effectively to ensure children were behaving in a safe manner. Risk level: High. Corrected by 2024-07-02.
  • Non-critical Provide Access to Children's Records - Licensing
    Inspector's note: During the course of a DFPS investigation, the operation was unable to provide an enrollment packet/required file for a child subject to the investigation. Risk level: Medium. Corrected by 2024-08-21.
  • Non-critical Licensing Incident/Illness Report Form - Situations Placing Children at Risk
    Inspector's note: Operation failed to provide a written incident report regarding a situation that placed children at risk to the parents of the children involved in the incident. Risk level: Medium. Corrected by 2024-07-02.
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: During the course of a DFPS investigation it was determined that a caregiver failed to adequately supervise children in her care resulting in an incident involving children engaging in inappropriate behavior. Risk level: High. Corrected by 2024-08-21.
Jun 13, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 11, 2024 · Complaint or incident investigation
1 deficiency cited
  • Critical Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
    Inspector's note: A caregiver did not demonstrate good judgment when giving two children ice coffee. Risk level: High. Corrected by 2024-06-13.
Jun 10, 2024 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Jun 5, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

May 13, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

May 3, 2024 · Inspection
1 deficiency cited
  • Critical Responsibilities of Caregivers - Know number of children responsible for
    Inspector's note: The after-school caregiver stated there were 13 children on the playground before we verified there were 14 in care. Risk level: High. Corrected by 2024-05-03.
May 1, 2024 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Apr 3, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Mar 26, 2024 · Inspection
1 deficiency cited
  • Critical Responsibilities of Caregivers - Know number of children responsible for
    Inspector's note: The teacher in the PreK classroom stated there were 20 children in care when we verified to be 21 children in care. Risk level: High. Corrected by 2024-03-26.
Mar 22, 2024 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Mar 22, 2024 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Mar 14, 2024 · Complaint or incident investigation
2 deficiencies cited
  • Critical Parental Communication - Situation that Placed a Child at Risk
    Inspector's note: The operation failed to notify the parent of the allegations that involved a caregiver grabbing their child by the back of the shirt near the neck as a form of discipline. The parent was not notified of the allegations until the CCI Inspector made contact with that parent that their child was subject of an investigation regarding possible allegations. Risk level: High. Corrected by 2024-05-30.
  • Critical Prohibited Punishments - Grabbing and Pulling
    Inspector's note: Based on information gathered during a DFPS investigation, a caregiver was observed grabbing a child by the back of the shirt near their neck, the caregiver further admitted to doing so while trying to correct the child's behavior. Risk level: High. Corrected by 2024-05-30.
Mar 13, 2024 · Inspection
2 deficiencies cited
  • Critical Children Handwashing After Toileting or Diapering
    Inspector's note: After a diaper change in the infant classroom the child wasn't taken to wash hands. In the Prek4 classroom after the teacher assisted a child with a change of clothes after having an accident the teacher nor child washed hands. NOTE: CORRECTED AT INSPECTION. Risk level: Medium High. Corrected during the inspection.
  • Critical Safety - Areas Free From Hazards
    Inspector's note: In the Prek4 and Toddler classroom two radio extension cords were dangling which were accessible to the children. NOTE: CORRECTED AT INSPECTION Risk level: Medium High. Corrected during the inspection.
Feb 16, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jan 10, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Dec 20, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Dec 19, 2023 · Complaint or incident investigation
1 deficiency cited
  • Critical Prohibited Punishments - Grabbing and Pulling
    Inspector's note: Based on information gathered, and interviews conducted it was determined the caregiver in the school-age classroom grabbed a child from around the waist lifting the child to the front door. Risk level: High. Corrected by 2023-12-29.
Nov 27, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Nov 20, 2023 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Oct 30, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Oct 23, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Oct 19, 2023 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Oct 12, 2023 · Inspection
1 deficiency cited
  • Critical Children Handwashing After Toileting or Diapering
    Inspector's note: At time of inspection, an infant teacher did not wash childs hands after diaper changing. This was corrected at inspection. Risk level: Medium High. Corrected during the inspection.
Oct 10, 2023 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Oct 2, 2023 · Inspection
1 deficiency cited
  • Critical Basic Requirements for Infants - Free from Choking Objects That May Cause Choking in Infants or Toddlers
    Inspector's note: An eight-month-old infant was observed sleeping in the crib with the pacifier in their mouth with a pacifier clip attached to the clothing. NOTE: This was corrected at inspection when the pacifier clip was removed. Risk level: High. Corrected by 2023-10-02.
Sep 26, 2023 · Inspection
1 deficiency cited
  • Critical Child/Caregiver Ratio - 18 Months Difference in Age
    Inspector's note: In the infant classroom a four-month-old was observed in the same classroom with a 23-month-old. This is a 19-month age difference. Risk level: Medium High. Corrected by 2023-09-26.
Aug 15, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 4, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 1, 2023 · Complaint or incident investigation
1 deficiency cited
  • Non-critical Alternate Activity for Non-sleeping Children
    Inspector's note: Based on the information gathered, observation and interviews conducted the children are not being offered an alternative quiet activity while waiting on their cots while others are sleeping. NOTE: This was corrected after another walkthrough was conducted as children had books. Risk level: Medium. Corrected during the inspection.
Jul 10, 2023 · Inspection
1 deficiency cited
  • Non-critical Screen Time Activities - Not Used for Under Two
    Inspector's note: A caregiver was observed allowing infants aged 14-22 months view a tablet with a screen time activity. The screen time activity was while children were eating their lunch. NOTE; This was corrected during inspection as the caregiver turned off the program when she was informed that screen time was prohitted for children under the age of 24 months. Risk level: Medium. Corrected during the inspection.
Jul 6, 2023 · Complaint or incident investigation
3 deficiencies cited
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: During the investigation it was determined that a group of children were left unsupervised in a classroom for somewhere between five to ten minutes when caregivers failed to communicate to one another their intention to leave the classroom briefly. Risk level: High. Corrected by 2023-08-04.
  • Critical Parental Communication - Situation that Placed a Child at Risk
    Inspector's note: During this investigation, it was determined that parents were not notified of incident that may have placed children at risk while at the operation. Risk level: High. Corrected by 2023-08-04.
  • Non-critical Licensing Incident/Illness Report Form - Situations Placing Children at Risk
    Inspector's note: During the investigation, it was determined that no incident reports were completed or provided to parents regarding the incident. Risk level: Medium. Corrected by 2023-08-04.
May 30, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

May 26, 2023 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

May 24, 2023 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

May 4, 2023 · Inspection
2 deficiencies cited
  • Critical Immunization Records, Exceptions, and Exemptions Current
    Inspector's note: Five of the ten children files did not have updated immunization records. NOTE: One of the five immunization records was updated at inspection. Risk level: Medium High. Corrected by 2023-06-05.
  • Critical Required Admission Information-Completed Food Allergy Plan
    Inspector's note: One of the four children with diagnosed food allergies didn't have an Emergency Action Plan available in child's file. In addition to an Allergy and Dietary Preference List posted. One of the ten children didn't have Emergency Authorization information available for review. NOTE: Emergency Authorization information was corrected at inspection when provided electronically. Risk level: Medium High. Corrected by 2023-05-11.
Apr 27, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Mar 29, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Mar 17, 2023 · Complaint or incident investigation
1 deficiency cited
  • Critical Child/ Caregiver Ratio - 13 or More Children
    Inspector's note: On 3/17/2023 there were 25 children in the care of one caregiver with a specified age group of four. Risk level: Medium High. Corrected by 2023-04-20.

Records come from Texas Health and Human Services, Child Care Regulation. They describe conditions on the inspection date and may not reflect current conditions.