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Licensed Center · Texas

Primrose School At Alamo Ranch

11161 Westwood Loop, San Antonio

Last inspected Jul 1, 2026 · Map

No deficiencies cited

About this program

Licensed capacity
226
Ages served
Infant,Toddler,Pre-Kindergarten,School
Hours
06:30 AM-06:00 PM
Days
Mon,Tue,Wed,Thu,Fri
Programs
School Age Care,Before School Care,Accredited,Meals Provided ,After School Care,Snacks Provided,Skill Classes,Part Time Care,Transportation to/from School ,Field Trips
Accepts child care subsidies
No
License type
Full Permit
Issued
Oct 27, 2017
Phone
2103946900

No adverse action, corrective action or permit conditions on record.

State compliance summary

How many deficiencies Texas has recorded for this program, by risk level. This is not a quality rating: it describes compliance with the state’s minimum licensing standards.

4High risk
7Medium-high risk
7Medium risk
1Medium-low risk
1Low risk
18Inspections and investigations on record

Inspection history

Jul 1, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 5, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 4, 2026 · Complaint or incident investigation
1 deficiency cited
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: During the investigation, it was determined that a 4-year-old child was left unattended in the classroom for approximately 20 minutes. Risk level: High. Corrected by 2026-06-26.
Feb 24, 2026 · Inspection
2 deficiencies cited
  • Non-critical Employee record: Signed and Dated Statement for Orientation/Pre-Service training by trainer and employee
    Inspector's note: Two employees did not have completed and signed orientation statements. Note: This was CORRECTED AT INSPECTION when the director pulled the caregivers from their classrooms to give them orientation. Risk level: Low. Corrected during the inspection.
  • Critical CPR Training and Recertification Adhere to Guidelines-skill based
    Inspector's note: One caregiver had completed CPR training online. Risk level: Medium High. Corrected by 2026-03-13.
Sep 17, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 5, 2025 · Inspection
1 deficiency cited
  • Critical Responsibilities of Caregivers - Know number of children responsible for
    Inspector's note: During the walkthrough, two caregivers in two classrooms provided inaccurate head counts of the children in their care. Note: This was corrected when the caregivers recounted the children. Risk level: High. Corrected by 2025-09-05.
Aug 25, 2025 · Complaint or incident investigation
1 deficiency cited
  • Critical Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing
    Inspector's note: During the investigation, it was found that one of the caregivers who provided first aid did not have first aid training certification. Risk level: Medium High. Corrected by 2025-09-17.
May 19, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Mar 11, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Nov 5, 2024 · Assessment
1 deficiency cited
  • Non-critical Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement
    Inspector's note: One out of the ten children's records reviewed during inspection still does not have a health statement. Risk level: Medium. Corrected by 2024-11-29.
Sep 23, 2024 · Inspection
1 deficiency cited
  • Non-critical Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement
    Inspector's note: Two out of the ten children's records reviewed during inspection did not have a health statement. Risk level: Medium. Corrected by 2024-10-23.
Jun 21, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

May 2, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

May 1, 2024 · Complaint or incident investigation
1 deficiency cited
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: A two-year-old child was left unsupervised in the classroom for 20 minutes. Risk level: High. Corrected by 2024-05-30.
Apr 4, 2024 · Complaint or incident investigation
1 deficiency cited
  • Non-critical Licensing Incident/Illness Report Form - Situations Placing Children at Risk
    Inspector's note: Based on the investigation conducted, it was determined that an incident report was not generated for the incident that may have placed a child at risk. A two year old stepped out of the playground onto the sidewalk of the parking lot. Risk level: Medium. Corrected by 2024-05-29.
Mar 25, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Mar 22, 2024 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Mar 4, 2024 · Inspection
3 deficiencies cited
  • Non-critical Written Feeding Instructions - Review and Update Every 30 Days
    Inspector's note: 5 infant feeding schedules had not been updated in the last 30 days. Risk level: Medium. Corrected by 2024-03-08.
  • Critical Food Allergy Emergency Plan Signed by Parents and Health Care Professional
    Inspector's note: A child with a noted food allergy does not have a completed Food Allergy Emergency on file. Risk level: Medium High. Corrected by 2024-03-29.
  • Critical Immunization Records, Exceptions, and Exemptions Current
    Inspector's note: 2 children's records needed updated shot records, 1 additional child's record had no immunization or exemption on file. Risk level: Medium High. Corrected by 2024-03-29.
Feb 5, 2024 · Inspection
3 deficiencies cited
  • Non-critical Written Feeding Instructions - Review and Update Every 30 Days
    Inspector's note: 2 infant feeding schedules had not been reviewed/updated in the last 30 days. Risk level: Medium. Corrected by 2024-02-12.
  • Critical Immunization Records, Exceptions, and Exemptions Current
    Inspector's note: 4 children's records needed updated shot records, 1 additional child's record had no immunization or exemption on file. Risk level: Medium High. Corrected by 2024-03-01.
  • Critical Food Allergy Emergency Plan Signed by Parents and Health Care Professional
    Inspector's note: One child with a diagnosed food allergy did not have a food allergy emergency plan on file. Risk level: Medium High. Corrected by 2024-03-01.
Mar 13, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Mar 7, 2023 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Feb 16, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Records come from Texas Health and Human Services, Child Care Regulation. They describe conditions on the inspection date and may not reflect current conditions.