Sep 22, 2026 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Licensed Center · Texas
Primrose School Of Castle Hills
1824 King Arthur Blvd, Carrollton
Last inspected Sep 22, 2026 · Map
No deficiencies cited
About this program
- Licensed capacity
- 198
- Ages served
- Infant,Toddler,Pre-Kindergarten,School
- Hours
- 06:30 AM-06:30 PM
- Days
- Mon,Tue,Wed,Thu,Fri
- Programs
- School Age Care,Before School Care,Accredited,Meals Provided ,After School Care,Snacks Provided,Skill Classes,Part Time Care,Transportation to/from School ,Field Trips
- Accepts child care subsidies
- No
- License type
- Full Permit
- Issued
- Jul 9, 2004
- Phone
- 9728992273
- Website
- www.primrosecastlehills.com
No adverse action, corrective action or permit conditions on record.
State compliance summary
How many deficiencies Texas has recorded for this program, by risk level. This is not a quality rating: it describes compliance with the state’s minimum licensing standards.
5High risk
3Medium-high risk
2Medium risk
0Medium-low risk
0Low risk
15Inspections and investigations on record
Inspection history
Sep 22, 2026 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Sep 22, 2026 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Aug 24, 2026 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Aug 24, 2026 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Apr 29, 2026 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Mar 25, 2026 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Mar 21, 2026 · Complaint or incident investigation
1 deficiency cited
- Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Inspector's note: This standard was reviewed during this investigation. Based on the information provided, staff didn't properly supervise the children by making sure all children were accounted for after outdoor play resulting in a child being left unattended outside. Risk level: High. Corrected by 2026-04-06.
Feb 25, 2026 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Feb 13, 2026 · Inspection
2 deficiencies cited
- Critical Infant May Not Sleep in a Restrictive Device
Inspector's note: A 3 month old child was observed sleeping in a bouncer during the walk-through. Risk level: High. Corrected by 2026-02-13. - Critical Infant Handwashing - Raised to Sink
Inspector's note: A caregiver did not assist an infant with hand washing after a diaper change. Risk level: Medium High. Corrected by 2026-02-13.
Feb 26, 2025 · Inspection
1 deficiency cited
- Critical Smoke Detectors Testing
Inspector's note: The detector checks are not being done monthly. Risk level: High. Corrected by 2025-03-07.
Mar 7, 2024 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Jul 12, 2023 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
May 19, 2023 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
May 5, 2023 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
May 1, 2023 · Complaint or incident investigation
2 deficiencies cited
- Critical Prohibited Punishments - Humiliating, Rejecting, Yelling
Inspector's note: This standard was evaluated in regard to an investigation. A violation was found. A caregiver was yelling at children while in care at the operation. Risk level: High. Corrected by 2023-06-26. - Critical AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Inspector's note: This standard was evaluated in regard to an investigation and a minimum standard violation was found. The operation did not report an injury to a child that required medical treatment in a timely manner. Risk level: Medium High. Corrected by 2023-06-26.
Apr 20, 2023 · Inspection
2 deficiencies cited
- Non-critical Medication No Longer Used
Inspector's note: Medication that has passed its expiration is kept at the operation. Risk level: Medium. Corrected by 2023-05-04. - Critical AP Background check results - Must receive notification prior to allowing subject to be present at your operation
Inspector's note: 4 caregivers did not have an eligible background. Risk level: High. Corrected by 2023-04-20.
Apr 19, 2023 · Complaint or incident investigation
1 deficiency cited
- Non-critical Children Not Required to Sleep - May Not Force Child to Sleep
Inspector's note: This standard was evaluated in regard to an investigation and a violation was found. A caregiver placed their legs over a child during nap to force the child to lay down/nap. Risk level: Medium. Corrected by 2023-05-05.
Records come from Texas Health and Human Services, Child Care Regulation. They describe conditions on the inspection date and may not reflect current conditions.