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Licensed Center · Texas

Primrose School Of Round Rock

15925 S Great Oaks Dr, Round Rock

Last inspected Mar 3, 2026 · Map

No deficiencies cited

About this program

Licensed capacity
198
Ages served
Infant,Toddler,Pre-Kindergarten,School
Hours
07:00 AM-06:00 PM
Days
Mon,Tue,Wed,Thu,Fri
Programs
School Age Care,Accredited,Meals Provided ,After School Care,Snacks Provided,Part Time Care,Transportation to/from School ,Field Trips
Accepts child care subsidies
Yes
License type
Full Permit
Issued
Sep 25, 2013
Phone
5127332020

No adverse action, corrective action or permit conditions on record.

State compliance summary

How many deficiencies Texas has recorded for this program, by risk level. This is not a quality rating: it describes compliance with the state’s minimum licensing standards.

28High risk
10Medium-high risk
11Medium risk
0Medium-low risk
0Low risk
24Inspections and investigations on record

Inspection history

Mar 3, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Feb 26, 2026 · Inspection
1 deficiency cited
  • Critical Child/ Caregiver Ratio - 13 or More Children
    Inspector's note: One classroom was not in compliance with the child/caregiver ratio. The classroom had a specified age group of 12-17 months, requiring 1 caregiver with up to 5 infants. There were 6 infants with 1 caregiver. This was corrected when another caregiver went into the classroom. Risk level: Medium High. Corrected by 2026-02-26.
Nov 6, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Oct 10, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Oct 6, 2025 · Complaint or incident investigation
2 deficiencies cited
  • Critical Report Situation Placing Children at Risk
    Inspector's note: Information obtained in an investigation show that while the operation self-reported, they did not do so within the required two-day time period when they left a voicemail but did not call the statewide hot line for after-hours reporting. Risk level: High. Corrected by 2025-11-04.
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: Information obtained through a self-reported investigation shows that a child was left unsupervised in their classroom for between 15-20 minutes. Risk level: High. Corrected by 2025-11-04.
May 16, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Apr 16, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Apr 10, 2025 · Inspection
2 deficiencies cited
  • Critical Children Handwashing After Toileting or Diapering
    Inspector's note: A child was observed not washing her hands after having her diaper changed. Risk level: Medium High. Corrected by 2025-04-10.
  • Critical Employee Handwashing After Diapering a Child
    Inspector's note: A caregiver was observed not washing her hands after diapering a child. Risk level: Medium High. Corrected by 2025-04-10.
Feb 4, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Nov 19, 2024 · Inspection
3 deficiencies cited
  • Non-critical Written Operational Policies - Vaccine Preventable Diseases
    Inspector's note: The operational policies were missing employee vaccination policies. Risk level: Medium. Corrected by 2024-11-29.
  • Non-critical Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website
    Inspector's note: The operational policies were missing information on how parents may access Minimum Standards online, the Texas Abuse and Neglect Hotline, and the HHSC website. Risk level: Medium. Corrected by 2024-11-29.
  • Critical Transportation Safety Training -Director and Employee Complete 2 Hours Annually
    Inspector's note: The director did not have current annual transportation training. Risk level: Medium High. Corrected by 2024-11-22.
Nov 13, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Oct 28, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Oct 24, 2024 · Complaint or incident investigation
1 deficiency cited
  • Non-critical Incident/Illness Report Form Shared with Parent
    Inspector's note: Information obtained through the investigation shows that the operation failed to provide incident reports to parents within 48 hours when children received injuries while in care. Incident reports were created but not signed by the parents. Risk level: Medium. Corrected by 2024-11-29.
Oct 15, 2024 · Inspection
1 deficiency cited
  • Critical Responsibilities of Caregivers - Know number of children responsible for
    Inspector's note: Two caregivers stated the wrong number of children they were responsible for when they were asked twice. This was corrected at inspection when the caregivers gave the correct number of children after it was pointed out there was one more child in the room than they had originally stated. Risk level: High. Corrected by 2024-10-15.
Oct 11, 2024 · Complaint or incident investigation
4 deficiencies cited
  • Non-critical Incident/Illness Report Form Shared with Parent
    Inspector's note: Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised outside for between 30 and 45 minutes. Risk level: Medium. Corrected by 2024-11-08.
  • Critical Parental Communication - Situation that Placed a Child at Risk
    Inspector's note: Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised outside for between 30 and 45 minutes. Risk level: High. Corrected by 2024-11-08.
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: Information obtained through the investigation shows that a child was left unsupervised outside for between 30 and 45 minutes. Risk level: High. Corrected by 2024-11-08.
  • Critical Report Situation Placing Children at Risk
    Inspector's note: Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised outside for between 30 and 45 minutes. Risk level: High. Corrected by 2024-11-08.
Oct 10, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Oct 7, 2024 · Complaint or incident investigation
1 deficiency cited
  • Critical Child/ Caregiver Ratio - 13 or More Children
    Inspector's note: It was found during a self-reported investigation that a caregiver was out of ratio by 7 children when a second caregiver briefly stepped away. The director stated the operation has ordered walkie talkies for caregivers to use when outside. Risk level: Medium High. Corrected by 2024-11-01.
Oct 4, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Oct 2, 2024 · Complaint or incident investigation
4 deficiencies cited
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: Information obtained through the investigation shows that a child was left unsupervised in their classroom. Risk level: High. Corrected by 2024-10-31.
  • Critical Parental Communication - Situation that Placed a Child at Risk
    Inspector's note: Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised in their classroom. Risk level: High. Corrected by 2024-10-31.
  • Critical Report Situation Placing Children at Risk
    Inspector's note: Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised in their classroom. Risk level: High. Corrected by 2024-10-31.
  • Non-critical Incident/Illness Report Form Shared with Parent
    Inspector's note: Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised in their classroom. Risk level: Medium. Corrected by 2024-10-31.
Oct 2, 2024 · Complaint or incident investigation
2 deficiencies cited
  • Non-critical Documented Annual Training- Required Content
    Inspector's note: At the time of investigation inspection, the director was unable to provide Child Care Regulation with the required food allergy training. Risk level: Medium. Corrected by 2024-11-15.
  • Critical Administering Medication - Not After Expiration date
    Inspector's note: It was found during an investigation that the operation had expired epinephrine auto injectors for two children with an allergy and an expired antihistamine medication for another child with an allergy. There was evidence to suggest during the investigation that a child?s epinephrine auto injector was lost by the operation. Risk level: Medium High. Corrected by 2024-11-08.
Oct 1, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 30, 2024 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Sep 27, 2024 · Complaint or incident investigation
4 deficiencies cited
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: Information obtained through the investigation shows that a child was found unsupervised in their classroom after the rest of the class transitioned outside. Risk level: High. Corrected by 2024-10-25.
  • Non-critical Incident/Illness Report Form Shared with Parent
    Inspector's note: Information obtained through the investigation shows that the operation failed to provide an incident report to the parent within 48 hours when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The incident report was provided to the parent 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation. Risk level: Medium. Corrected by 2024-10-25.
  • Critical Report Situation Placing Children at Risk
    Inspector's note: Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside. Risk level: High. Corrected by 2024-10-25.
  • Critical Parental Communication - Situation that Placed a Child at Risk
    Inspector's note: Information obtained through the investigation shows that the operation did not immediately notify the parent of a child who was placed at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The parent was notified 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation. Risk level: High. Corrected by 2024-10-25.
Sep 27, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 26, 2024 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Sep 26, 2024 · Complaint or incident investigation
4 deficiencies cited
  • Critical Parental Communication - Situation that Placed a Child at Risk
    Inspector's note: Information obtained through the investigation shows that the operation did not notify the parents of a child who was placed at risk when the child found unsupervised in the bathroom while the rest of the child's class was outside. Risk level: High. Corrected by 2024-10-25.
  • Critical Report Situation Placing Children at Risk
    Inspector's note: Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised while in the bathroom while the rest of the child's class was outside. Risk level: High. Corrected by 2024-10-25.
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: Information obtained through the investigation shows that a child was found unsupervised while in the bathroom while the rest of the child's class was outside. Risk level: High. Corrected by 2024-10-25.
  • Non-critical Incident/Illness Report Form Shared with Parent
    Inspector's note: Information obtained through the investigation shows that the operation failed to provide an incident report when a child was found unsupervised while in the bathroom while the rest of the child's class was outside. Risk level: Medium. Corrected by 2024-10-25.
Sep 24, 2024 · Complaint or incident investigation
3 deficiencies cited
  • Critical Parental Communication - Situation that Placed a Child at Risk
    Inspector's note: Information obtained through the investigation shows that the operation did not notify the parents of a child who was placed at risk when a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. The operation did not notify the parents of two children when they were found outside close to closing time. Risk level: High. Corrected by 2024-10-23.
  • Critical Report Situation Placing Children at Risk
    Inspector's note: Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. The operation failed to notify Child Care Regulation when two children were found outside close to closing time. Risk level: High. Corrected by 2024-10-23.
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: Information obtained through the investigation shows that a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. Information obtained through the investigation shows that two children were unsupervised when they were found outside close to closing time. Risk level: High. Corrected by 2024-10-23.
Sep 20, 2024 · Assessment
1 deficiency cited
  • Critical AP Background check results - Must receive notification prior to allowing subject to be present at your operation
    Inspector's note: An employee was present at the operation and had access to children without receiving a background check eligibility letter. Risk level: High. Corrected by 2024-09-20.
Sep 17, 2024 · Complaint or incident investigation
3 deficiencies cited
  • Critical Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
    Inspector's note: A caregiver used an iPad to lightly bop children on the head. Risk level: High. Corrected by 2024-10-22.
  • Critical Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
    Inspector's note: A caregiver used her personal phone as well as the operations iPad for personal use. Risk level: Medium High. Corrected by 2024-10-22.
  • Critical Prohibited Punishments - Humiliating, Rejecting, Yelling
    Inspector's note: There was sufficient evidence that a caregiver yelled at children as a form of discipline. Risk level: High. Corrected by 2024-10-22.
Sep 12, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 11, 2024 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Sep 10, 2024 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Sep 8, 2024 · Complaint or incident investigation
8 deficiencies cited
  • Critical Responsibilities of Employees and Caregivers-Report Suspected Child Abuse, Neglect or Exploitation
    Inspector's note: Information obtained throughout the investigation shows that the operation failed to report suspected abuse to the Department of Family Protective Services. Risk level: High. Corrected by 2024-10-07.
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: Information obtained throughout the investigation shows that a child was left unsupervised on two separate occasions, in their classroom and outside. While the child was unsupervised outside, their hand was stuck in the door. Risk level: High. Corrected by 2024-10-07.
  • Critical Diaper Changing Steps- Prompt
    Inspector's note: Information obtained throughout the investigation shows that a caregiver failed to promptly change wet or soiled diapers, causing children to have diaper rashes. Risk level: Medium High. Corrected by 2024-10-07.
  • Critical Nutrition and Food Service - Food not a reward
    Inspector's note: Information obtained throughout the investigation shows that a caregiver bribed children with candy so that they would behave. Risk level: Medium High. Corrected by 2024-10-07.
  • Critical Report Situation Placing Children at Risk
    Inspector's note: Information obtained throughout the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. The operation failed to notify Child Care Regulation of a situation that placed a child at risk when a caregiver used prohibited punishment on the child. Risk level: High. Corrected by 2024-10-07.
  • Critical Prohibited Punishments - Corporal Punishment
    Inspector's note: Information obtained throughout the investigation shows that a caregiver hit a child on the head and pushed a child's head onto their naptime cot. Risk level: High. Corrected by 2024-10-07.
  • Non-critical Incident/Illness Report Form Shared with Parent
    Inspector's note: Information obtained throughout the investigation shows that the operation failed to provide incident reports for three incidents. A child was left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. A caregiver used prohibited punishment on a child. Risk level: Medium. Corrected by 2024-10-07.
  • Critical Parental Communication - Situation that Placed a Child at Risk
    Inspector's note: Information obtained throughout the investigation shows that the operation did not notify the parents of a child who was placed at risk when they were left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. The operation failed to notify the parents of a child who was placed at risk when a caregiver used prohibited punishment on the child. Risk level: High. Corrected by 2024-10-07.
Aug 29, 2024 · Complaint or incident investigation
1 deficiency cited
  • Non-critical Incident/Illness Report Form Shared with Parent
    Inspector's note: An incident report was not shared or given to the parent when the incident occurred. Risk level: Medium. Corrected by 2024-10-24.
Apr 25, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Apr 10, 2024 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Mar 20, 2024 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Mar 18, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Mar 15, 2024 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Dec 13, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Nov 1, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Nov 1, 2023 · Complaint or incident investigation
1 deficiency cited
  • Critical Requirements for Feeding Infants - Never Prop Bottles
    Inspector's note: Bottles are propped up for infants occasionally during feedings. Risk level: High. Corrected by 2023-11-30.
May 2, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Apr 26, 2023 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Mar 7, 2023 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Mar 7, 2023 · Inspection
2 deficiencies cited
  • Critical Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
    Inspector's note: The operation last fire inspection was done 8/16/21. Risk level: High. Corrected by 2023-03-21.
  • Critical Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
    Inspector's note: It was observed that the loose fill depth was not 6 inches below required 6 inches Risk level: Medium High. Corrected by 2023-03-21.

Records come from Texas Health and Human Services, Child Care Regulation. They describe conditions on the inspection date and may not reflect current conditions.