No infractions recorded at this inspection.
Licensed Center · Texas
Primrose School Of West Lake Hills
3423 Bee Caves Rd Ste A100, West Lake Hills
Last inspected Sep 15, 2026 · Map
About this program
- Licensed capacity
- 162
- Ages served
- Infant,Toddler,Pre-Kindergarten,School
- Hours
- 07:30 AM-06:30 PM
- Days
- Mon,Tue,Wed,Thu,Fri
- Programs
- Accredited,Meals Provided ,Snacks Provided,Part Time Care,Field Trips
- Accepts child care subsidies
- Yes
- License type
- Full Permit
- Issued
- Mar 15, 2018
- Phone
- 5126898839
No adverse action, corrective action or permit conditions on record.
State compliance summary
How many deficiencies Texas has recorded for this program, by risk level. This is not a quality rating: it describes compliance with the state’s minimum licensing standards.
Inspection history
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Report Situation Placing Children at Risk
Inspector's note: The operation, failed to notify CCR, within two days, of an incident that placed a child at risk of harm. Risk level: High. Corrected by 2025-12-04. - Critical Nutrition and Food Service - Must not serve identified foods to allergic child
Inspector's note: During the investigation, CCR discovered that on 9/10/25, a child in care, with a known nut allergy, was served a muffin containing almond four, that resulted in the child becoming sick. Risk level: Medium High. Corrected by 2025-12-04.
No infractions recorded at this inspection.
- Critical AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Inspector's note: This investigation concluded that a child, in September of 2024, sustained in injury in care, that required medical treatment, and the operation did not notify CCR, per minimum standards. Risk level: Medium High. Corrected by 2025-11-25.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Children Handwashing After Toileting or Diapering
Inspector's note: A child did not have their hands washed after a diaper change, and staff did not direct the child to do so. Risk level: Medium High. Corrected by 2024-08-26. - Critical Responsibilities of Caregivers - Know number of children responsible for
Inspector's note: Caregivers did not know the number of children they were responsible for, The two caregivers initially reported having seven children but actually had six, which was only realized after the discrepancy was pointed out. Risk level: High. Corrected by 2024-08-26.
- Critical Training Requirements for Employees, Caregivers, and Directors - Orientation
Inspector's note: Eight out of the ten staff files reviewed did not have proof of orientation to the center. Risk level: Medium High. Corrected by 2024-08-20. - Critical Children Handwashing After Toileting or Diapering
Inspector's note: A child did not have their hands washed after a diaper change, and staff did not direct the child to do so. Risk level: Medium High. Corrected by 2024-08-19.
No infractions recorded at this inspection.
- Critical Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Inspector's note: A caregiver did not show good judgment when she duct taped a child's shoes to his feet. Risk level: High. Corrected by 2024-03-11.
No infractions recorded at this inspection.
- Critical Responsibilities of Caregivers - Know number of children responsible for
Inspector's note: One class reported that they had 6 children in care. When counted there are at total of seven children in the classroom. Risk level: High. Corrected by 2023-10-02. - Critical Annual Sanitation Inspection
Inspector's note: The required annual sanitation inspection was not available for review. Risk level: Medium High. Corrected by 2023-11-10. - Non-critical Written Feeding Instructions - Review and Update Every 30 Days
Inspector's note: Current feeding instructions for four children were not available for review. Risk level: Medium. Corrected by 2023-10-06.
Records come from Texas Health and Human Services, Child Care Regulation. They describe conditions on the inspection date and may not reflect current conditions.