- Critical Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
Inspector's note: On two of the playgrounds the loose-fill was not installed to the required depth of six inches. Risk level: Medium High. Corrected by 2026-09-16. - Critical Installation and Maintenance of Loose-fill Surfacing - Nine Inches if Equipment Greater Than 5 Ft.
Inspector's note: The loose-fill under and around the swings is not installed to the required depth of nine inches within the use zone. Risk level: Medium High. Corrected by 2026-09-16. - Non-critical Director's Absence - Caregiver in Charge Has Access to All Records
Inspector's note: The director informed me that the two individuals left in charge in the directors absences would not be aware of the location of the staff and children's files. Risk level: Medium. Corrected by 2026-09-02.
Licensed Center · Texas
Shepherd Of The Hills Lutheran
6914 Wurzbach Rd, San Antonio
Last inspected Sep 2, 2026 · Map
About this program
- Licensed capacity
- 219
- Ages served
- Infant,Toddler,Pre-Kindergarten,School
- Hours
- 06:30 AM-06:30 PM
- Days
- Mon,Tue,Wed,Thu,Fri
- Programs
- School Age Care,Before School Care,After School Care,Drop-In Care,Part Time Care,Transportation to/from School ,Field Trips
- Accepts child care subsidies
- No
- License type
- Full Permit
- Issued
- Aug 4, 1986
- Phone
- 2106143741
No adverse action, corrective action or permit conditions on record.
State compliance summary
How many deficiencies Texas has recorded for this program, by risk level. This is not a quality rating: it describes compliance with the state’s minimum licensing standards.
Inspection history
- Critical Installation and Maintenance of Loose-fill Surfacing - Nine Inches if Equipment Greater Than 5 Ft.
Inspector's note: The loose-fill under and around the swings is not installed to the required depth of nine inches within the use zone. Risk level: Medium High. Corrected by 2026-09-16. - Non-critical Director's Absence - Caregiver in Charge Has Access to All Records
Inspector's note: The director informed me that the two individuals left in charge in the directors absences would not be aware of the location of the staff and children's files. Risk level: Medium. Corrected by 2026-09-02. - Critical Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
Inspector's note: On two of the playgrounds the loose-fill was not installed to the required depth of six inches. Risk level: Medium High. Corrected by 2026-09-16.
- Non-critical Director's Absence - Caregiver in Charge Has Access to All Records
Inspector's note: The director informed me that the two individuals left in charge in the directors absences would not be aware of the location of the staff and children's files. Risk level: Medium. Corrected by 2026-09-02. - Critical Installation and Maintenance of Loose-fill Surfacing - Nine Inches if Equipment Greater Than 5 Ft.
Inspector's note: The loose-fill under and around the swings is not installed to the required depth of nine inches within the use zone. Risk level: Medium High. Corrected by 2026-09-16. - Critical Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
Inspector's note: On two of the playgrounds the loose-fill was not installed to the required depth of six inches. Risk level: Medium High. Corrected by 2026-09-16.
- Critical Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
Inspector's note: On two of the playgrounds the loose-fill was not installed to the required depth of six inches. Risk level: Medium High. Corrected by 2026-09-16. - Critical Installation and Maintenance of Loose-fill Surfacing - Nine Inches if Equipment Greater Than 5 Ft.
Inspector's note: The loose-fill under and around the swings is not installed to the required depth of nine inches within the use zone. Risk level: Medium High. Corrected by 2026-09-16.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical CPR Training and Recertification Adhere to Guidelines-skill based
Inspector's note: Recite: Ten of the staff files reviewed had a CPR certification that was completed through an online source, which did not include hands-on training. Noted: seven updated CPR certifications were submitted. Risk level: Medium High. Corrected by 2026-05-26.
- Critical Required Admission Information - Emergency Contact
Inspector's note: Several of the children's files were missing required information for their emergency contacts; physical addresses. This was corrected during inspection when parents were contacted via phone to update information verbally. Risk level: Medium High. Corrected during the inspection. - Non-critical Required Personnel Records
Inspector's note: Ten staff files reviewed were found to be missing the following information; showing he has received a copy of the child-care center s: Operational policies and Personnel policies, A copy of a photo identification/ A copy of the person's current driver's license if the person transports a child in care, and A statement signed and dated by the employee verifying the date the employee attended training during orientation that includes an overview of your policy on the prevention, recognition, and reporting of child maltreatment. Risk level: Medium. Corrected by 2026-03-31. - Critical CPR Training and Recertification Adhere to Guidelines-skill based
Inspector's note: Ten of the staff files reviewed had a CPR certification that was completed through an online source, that did not include hands-on training. Risk level: Medium High. Corrected by 2026-03-31.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Non-critical Documented Annual Training Area - 24 Hours Required
Inspector's note: Recite: Five of the nine caregiver files reviewed lacked documentation of training certificates demonstrating the required 24 hours of annual training. Risk level: Medium. Corrected by 2025-09-25.
- Critical Requirement of Gas Leak Inspection
Inspector's note: The operation did not have a current gas inspection. Risk level: Medium High. Corrected by 2025-09-17. - Critical Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
Inspector's note: The operation's most recent fire inspection was completed on July 2, 2024. Risk level: High. Corrected by 2025-09-17. - Non-critical Documented Annual Training Area - 24 Hours Required
Inspector's note: Seven of the nine caregiver files reviewed lacked documentation of training certificates demonstrating the required 24 hours of annual training. Risk level: Medium. Corrected by 2025-09-17. - Non-critical Posting Requirements - Licensing Parent Notification Poster
Inspector's note: The Parent Notifiation Poster was not visably posted. Risk level: Medium Low. Corrected by 2025-09-03. - Non-critical Posting Requirements - Telephone Numbers
Inspector's note: Required telephone numbers were not visibly posted. Risk level: Medium Low. Corrected by 2025-09-03.
- Non-critical Children's Products- Annual Certification
Inspector's note: Form 2885, Children Product Certification form was observed to be signed January 4th, 2024. Noted: this was corrected at inspection when the CPSC recalls were reviewed and the form was signed and dated. Risk level: Medium. Corrected during the inspection.
No infractions recorded at this inspection.
- Critical Required Admission Information - Special Needs Statement
Inspector's note: When reviewing children's files the information on special care needs for children was not available for review. In ten out of ten children's files reviewed. Risk level: Medium High. Corrected by 2024-10-17. - Critical Required Admission Information - Emergency Contact
Inspector's note: Reviewing children's files, the information for the emergency contact person's address was not available for review. In ten out of ten children's files reviewed. Risk level: Medium High. Corrected by 2024-10-17. - Non-critical Documented Annual Training- Required Content
Inspector's note: One of the ten staff files reviewed did not include training in required topics, such as; emergency preparedness, communicable diseases, medication administration, food allergies, physical premises, and hazardous materials. Risk level: Medium. Corrected by 2024-10-17. - Critical Director Annual Training - Caring for children under 24 months
Inspector's note: A person required who is required to have training in topics related to caring for children 24 months and under did not have certificates for review. Risk level: Medium High. Corrected by 2024-10-17. - Non-critical Director Annual Training - Additional required topics
Inspector's note: When reviewing directors file the following were not available for review: Emergency Prep., Communicable Disease, Administering medication, Food allergies, Building and physical premises, Hazardous Materials. Risk level: Medium. Corrected by 2024-10-17. - Critical Types of Vehicles Used to Transport Children - Be Maintained Safely
Inspector's note: There was a seatbelt in the last seat in the back on the right side behind the diver that is broken. Risk level: Medium High. Corrected by 2024-10-17. - Critical Training Requirements for Employees, Caregivers, and Directors - Transportation training
Inspector's note: An individual required to have two hours of transportation did not have certificates available for review. Risk level: Medium High. Corrected by 2024-10-17. - Critical Electronic Child Safety Alarm - is equipped in each vehicle
Inspector's note: Vehicles used to transport vehicles were purchased 7/2024 and did not have child safety alarms installed. Risk level: High. Corrected by 2024-11-21. - Non-critical Required Vehicle Documentation - date of lease or purchase for each vehicle
Inspector's note: Proof of one of the vehicles purchases was not available for review. Risk level: Medium. Corrected by 2024-10-17. - Critical Training Requirements for Employees, Caregivers, and Directors - Pediatric CPR
Inspector's note: Six of the ten staff files were reviewed did not have current CPR/First aid certification. Risk level: Medium High. Corrected by 2024-10-17. - Non-critical Documented Annual Training Area - 24 Hours Required
Inspector's note: Two of the ten staff files did not have training certificates available for review for the most recently completed training year. Risk level: Medium. Corrected by 2024-10-17. - Critical Safety - Areas Free From Hazards
Inspector's note: There were several metal railroad ties sticking up out of the base of the black lining of the playground that could cause injury to children. *Corrected at inspection. Risk level: Medium High. Corrected during the inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Prohibited Punishments - Humiliating, Rejecting, Yelling
Inspector's note: It was determined in the investigation that a caregiver was using prohibited punishment when she was yelling at the children in her care. Risk level: High. Corrected by 2024-07-01. - Critical Nutrition and Food Service - Food not a reward
Inspector's note: It was determined through an investigation that caregivers were using food items as a reward for good behavior. Risk level: Medium High. Corrected by 2024-07-01.
- Critical Safety - Televisions Anchored to Prevent Tip Over
Inspector's note: A television was observed to be sat on top of crate on a shelf and was not anchored. Risk level: Medium High. Corrected by 2024-05-29. - Critical Safety - Electrical Outlets Covered
Inspector's note: Outlets in Pre-K rooms were observed to be uncovered. Risk level: Medium High. Corrected by 2024-05-28.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Immunization Records, Exceptions, and Exemptions Current
Inspector's note: One file did not include current immunization records. Risk level: Medium High. Corrected by 2023-11-06. - Non-critical Children's Products- Annual Certification
Inspector's note: The operation did not have a current Form 2885 Child Product Certification. Noted: The CPSC recall list was reviewed during the inspection and the Form 2885 was signed and posted. Risk level: Medium. Corrected during the inspection. - Critical Required Admission Information - Emergency Medical Authorization
Inspector's note: Ten of the children's files did not include emerceny care authorization. Risk level: High. Corrected by 2023-11-06. - Non-critical Required Admission Information - Date of Admission
Inspector's note: The ten files reviewed did not include the date of admission. Risk level: Medium Low. Corrected by 2023-11-06. - Non-critical Provide Parents With Copy of Policies
Inspector's note: Nine of the ten children's files reviewed did not include verification of receipt of the operational policies. Risk level: Medium. Corrected by 2023-11-06. - Critical Required Admission Information - Emergency Contact
Inspector's note: The ten files reviewed did not include necessary information for the listed emergency contact. Risk level: Medium High. Corrected by 2023-11-06. - Non-critical Required Personnel Records - Required Affidavit
Inspector's note: Two of the ten staff files did not include the employment affidavit. Risk level: Medium Low. Corrected by 2023-10-27. - Critical Written Operational Policies - Emergency Preparedness Plans
Inspector's note: The operational polcies/Parent handbook did not include the emergency prepardness plan. Risk level: High. Corrected by 2023-11-06. - Non-critical Required Personnel Records - Dates of Employment
Inspector's note: Seven of the ten staff files did not include employment begin dates. Risk level: Medium Low. Corrected by 2023-11-06.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Diaper Changing Steps- Prompt
Inspector's note: Children who are toilet learning, were sent home in soiled diapers. Risk level: Medium High. Corrected by 2023-10-09.
- Non-critical Chairs - Safety Straps Used if Required by Manufacturer
Inspector's note: Children were observed utilizing chairs that were manufactured with straps/bkuckles but children were not buckled into the seats. Noted: This was corrected at inspection when the children were removed from the seats. Risk level: Medium. Corrected by 2023-08-10. - Critical Children Handwashing After Toileting or Diapering
Inspector's note: In two classrooms, two children were observed to not have their hands washed after diapering. Noted: This was correct during inspection when the teachers were advised to wash children's hands after diapering. Risk level: Medium High. Corrected during the inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Inspector's note: Based upon the information gathered through interviews the lack of supervision and knowledge of an incident that occurred on the PreK playground as teachers are sitting on the bench not supervising. Risk level: High. Corrected by 2023-07-25.
- Critical Children Handwashing After Toileting or Diapering
Inspector's note: A caregiver was observed changing a diaper and did not wash the hands of the child after diapering. Noted: this was corrected during inspection when the caregiver washed the child's hands. Risk level: Medium High. Corrected during the inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Diaper Changing Steps- Prompt
Inspector's note: Two children were reported to be sent home in soiled clothing after having a toileting accident. Risk level: Medium High. Corrected by 2023-07-10. - Critical Prohibited Punishments - Humiliating, Rejecting, Yelling
Inspector's note: Caregivers have been using yelling as a form of discipline. Risk level: High. Corrected by 2023-07-10. - Critical Child/ Caregiver Ratio - 13 or More Children
Inspector's note: After conducting interviews, it was confirmed that during drop off times, classrooms were left out of ratio for extended periods of time after notifying administration. Risk level: Medium High. Corrected by 2023-07-10.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
Inspector's note: After interviews, three individuals confirmed caregivers using personal devices while caring for children. Risk level: Medium High. Corrected by 2023-05-24. - Critical Child/ Caregiver Ratio - 13 or More Children
Inspector's note: After conducting interviews, it was confirmed by six individuals that during drop-off times classrooms were left out of ratio for extended periods of time after notifying administration. Risk level: Medium High. Corrected by 2023-05-24. - Critical Report Situation Placing Children at Risk
Inspector's note: After being made aware of an incident of possible inappropriate discipline, the operation did not self-report to CCR staff. Risk level: High. Corrected by 2023-05-24.
No infractions recorded at this inspection.
- Critical Prohibited Punishments - Corporal Punishment
Inspector's note: A caregiver used corporal punishment with a child. Risk level: High. Corrected by 2023-04-26. - Non-critical Director Responsibilities - Employees Comply with Standards
Inspector's note: After being made aware of possible improper discipline, director did not follow up with making sure employees were complaint with standards. Risk level: Medium. Corrected by 2023-04-26. - Critical Prohibited Punishments - Humiliating, Rejecting, Yelling
Inspector's note: A caregiver was heard yelling at children. Risk level: High. Corrected by 2023-04-26.
Records come from Texas Health and Human Services, Child Care Regulation. They describe conditions on the inspection date and may not reflect current conditions.