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Licensed Center · Texas

South Congress Kindercare

6434 S Congress Ave, Austin

Last inspected Sep 4, 2026 · Map

No deficiencies cited

About this program

Licensed capacity
150
Ages served
Infant,Toddler,Pre-Kindergarten,School
Hours
06:30 AM-06:30 PM
Days
Mon,Tue,Wed,Thu,Fri
Programs
School Age Care,Before School Care,Accredited,Meals Provided ,After School Care,Snacks Provided,Drop-In Care,Part Time Care,Transportation to/from School ,Field Trips
Accepts child care subsidies
No
License type
Full Permit
Issued
Dec 16, 2005
Phone
5124437765

No adverse action, corrective action or permit conditions on record.

State compliance summary

How many deficiencies Texas has recorded for this program, by risk level. This is not a quality rating: it describes compliance with the state’s minimum licensing standards.

19High risk
36Medium-high risk
18Medium risk
0Medium-low risk
0Low risk
46Inspections and investigations on record

Inspection history

Sep 4, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 4, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 4, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 4, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jul 21, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jul 7, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jul 2, 2026 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Jun 15, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 3, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 2, 2026 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

May 20, 2026 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

May 7, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

May 5, 2026 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

May 4, 2026 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Apr 23, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Apr 20, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Apr 13, 2026 · Complaint or incident investigation
1 deficiency cited
  • Critical Diaper Changing Steps- Prompt
    Inspector's note: A caregiver failed to promptly change a diaper after a parent made mention of the soiled diaper. Risk level: Medium High. Corrected by 2026-06-10.
Mar 30, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Mar 26, 2026 · Complaint or incident investigation
4 deficiencies cited
  • Non-critical Licensing Incident/Illness Report Form - Situations Placing Children at Risk
    Inspector's note: During the investigation, it was found that the operation did not complete an incident report for an inappropriate discipline incident that placed a child at risk. Risk level: Medium. Corrected by 2026-04-24.
  • Critical Prohibited Punishments - Grabbing and Pulling
    Inspector's note: During the investigation, it was found that a caregiver dragged a child by her wrist from one area of the playground to another. Risk level: High. Corrected by 2026-04-24.
  • Critical Report Situation Placing Children at Risk
    Inspector's note: It was found that an inappropriate discipline incident occurred, but the operation did not report it to CCR. Risk level: High. Corrected by 2026-04-24.
  • Critical Prohibited Punishments - Humiliating, Rejecting, Yelling
    Inspector's note: During the investigation, it was found that a caregiver used harsh language when speaking to children. Risk level: High. Corrected by 2026-04-24.
Mar 26, 2026 · Complaint or incident investigation
1 deficiency cited
  • Critical AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
    Inspector's note: A child was hurt in care on 3/6/2026, and the operation did not call CCR to report the incident. Risk level: Medium High. Corrected by 2026-04-17.
Feb 27, 2026 · Inspection
1 deficiency cited
  • Critical Children Handwashing After Toileting or Diapering
    Inspector's note: One caregiver did not help a child wash their hands after diapering. She was walking him back to his napmat when I asked her to wash his hands. Risk level: Medium High. Corrected by 2026-02-27.
Feb 26, 2026 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Feb 12, 2026 · Inspection
10 deficiencies cited
  • Non-critical Children's Products- Annual Certification
    Inspector's note: The Children's Product Safety record was last completed on 1/10/2025. Risk level: Medium. Corrected by 2026-02-26.
  • Critical Food Allergy Emergency Plan Signed by Parents and Health Care Professional
    Inspector's note: Two children have food allergies listed on their enrollment forms and neither child has an allergy action plan signed by a health care professional. Risk level: Medium High. Corrected by 2026-02-26.
  • Critical Annual Sanitation Inspection
    Inspector's note: The sanitation inspection was dated 6/24/2024. Risk level: Medium High. Corrected by 2026-07-10.
  • Critical Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
    Inspector's note: The fire inspection was dated 4/16/2024. Risk level: High. Corrected by 2026-08-21.
  • Non-critical Required Personnel Records
    Inspector's note: The operation did not have a file available to review for one caregiver. Risk level: Medium. Corrected by 2026-04-03.
  • Critical Fire Drill Monthly - Exit in 3 Minutes
    Inspector's note: The last fire drill was documented 12/8/2025. Risk level: Medium High. Corrected by 2026-02-26.
  • Non-critical Children's Records - Admission Information
    Inspector's note: Of the ten children files, two children did not have complet enrollment forms. Risk level: Medium. Corrected by 2026-04-03.
  • Critical Required Immunizations
    Inspector's note: Of the ten children files that were reviewed, 6 either needed updated records, or the record was not there at all. Risk level: High. Corrected by 2026-04-03.
  • Critical Required Admission Information - Emergency Medical Authorization
    Inspector's note: Of the 10 children files I reviewed, 5 needed emergency care authorizations. Risk level: High. Corrected by 2026-04-03.
  • Non-critical Children's Records - Health Statement
    Inspector's note: Of the ten children files reviewed, five did not have a statement of good health. Risk level: Medium. Corrected by 2026-04-03.
Nov 4, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Oct 31, 2025 · Complaint or incident investigation
2 deficiencies cited
  • Critical Safety - Play Materials and Equipment Safe
    Inspector's note: A toddler was injured by a rough edge on a toy that is meant to be used by preschool aged children, according to the listed instructions. Risk level: Medium High. Corrected by 2025-11-18.
  • Critical CPR Training and Recertification Adhere to Guidelines-skill based
    Inspector's note: During the investigation, it was discovered three caregivers had CPR/First Aid certificates that were from online-only sources. The caregivers did not do practice on a CPR manikin as part of the training as required. Risk level: Medium High. Corrected by 2025-12-23.
Sep 10, 2025 · Complaint or incident investigation
2 deficiencies cited
  • Critical Report Situation Placing Children at Risk
    Inspector's note: The operation didn't notify Child Care Regulation that there were allegations that the child was inappropriately disciplined by a caregiver. Risk level: High. Corrected by 2025-10-08.
  • Critical Parental Communication - Situation that Placed a Child at Risk
    Inspector's note: The operation didn't notify a child's parents that there were allegations that the child was inappropriately disciplined by a caregiver. Risk level: High. Corrected by 2025-10-08.
Jun 27, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 11, 2025 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Jun 11, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 11, 2025 · Complaint or incident investigation
1 deficiency cited
  • Critical Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
    Inspector's note: At the conclusion of the investigation, it was determined that the operation recently left a cleaning chemical accessible to children in care. Risk level: High. Corrected by 2025-06-11.
Jun 10, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 6, 2025 · Complaint or incident investigation
2 deficiencies cited
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: At the conclusion of this investigation, it was determined that a child in care was found unsupervised on the operations playground during operation hours. Risk level: High. Corrected by 2025-06-10.
  • Non-critical Incident/Illness Report Form Shared with Parent
    Inspector's note: The operation did not provide an incident report to the parent and have them sign it within 2 days. Risk level: Medium. Corrected by 2025-06-10.
Mar 11, 2025 · Inspection
1 deficiency cited
  • Non-critical Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
    Inspector's note: The operation did not have documentation of recent emergency drills or checks of their fire extinguishers, smoke detectors, or CO detectors. This was corrected at inspection when the operation completed the drills and checks in front of the inspector. Risk level: Medium. Corrected during the inspection.
Nov 1, 2024 · Inspection
1 deficiency cited
  • Non-critical Children's Records Maintained
    Inspector's note: I conducted a follow-up inspection and re-reviewed children's records for completion. Out of the ten records reviewed, two were missing immunization records, three required updated immunization records, and one was missing a health statement. Risk level: Medium. Corrected by 2024-11-15.
Sep 12, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 5, 2024 · Complaint or incident investigation
1 deficiency cited
  • Critical Child/ Caregiver Ratio - 13 or More Children
    Inspector's note: The operation is frequently out of compliance with the required staff-to-child ratio, particularly during the morning hours. Risk level: Medium High. Corrected by 2024-10-22.
Aug 28, 2024 · Inspection
6 deficiencies cited
  • Critical Training Requirements for Employees, Caregivers, and Directors - Orientation
    Inspector's note: Three employees did not have completed copies of their orientation to the center. Risk level: Medium High. Corrected by 2024-09-06.
  • Critical Each Caregiver and the Director Must Have Current Training in pediatric CPR
    Inspector's note: Three employees did not have current CPR training or proof of certification. Risk level: Medium High. Corrected by 2024-09-13.
  • Critical Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
    Inspector's note: One employee was short their 24 hours of annual training. Risk level: Medium High. Corrected by 2024-09-13.
  • Non-critical Required Personnel Records
    Inspector's note: One employee's file was missing a copy of their identification, several files lacked a date of hire, three files did not include documentation of how employees meet education requirements, and three files were missing notarized affidavits. Risk level: Medium. Corrected by 2024-09-13.
  • Non-critical Children's Records Maintained
    Inspector's note: Out of ten children's files reviewed, four were missing health statements, one lacked documentation for authorization of emergency care, one was missing immunization records, and two had outdated immunizations. Risk level: Medium. Corrected by 2024-09-13.
  • Non-critical Posting Requirements - Letter or form from the most recent Licensing Inspection or Investigation
    Inspector's note: The operation did not have their most recent investigation results or the required emergency numbers posted. Risk level: Medium. Corrected by 2024-08-28.
Aug 14, 2024 · Inspection
3 deficiencies cited
  • Critical Child/ Caregiver Ratio - 13 or More Children
    Inspector's note: A classroom was out of ratio. The allowed ratio for a median age of five years is 22 children per caregiver, but the classroom had 25 children with only one caregiver. Risk level: Medium High. Corrected by 2024-08-14.
  • Critical Children Handwashing Before Eating
    Inspector's note: Children did not wash their hands before being served lunch. Risk level: Medium High. Corrected by 2024-08-14.
  • Critical Food Service and Preparation Requirement - Use Sanitary Holders
    Inspector's note: Food was being served directly on a shared table between three children. Risk level: Medium High. Corrected by 2024-08-14.
Aug 12, 2024 · Complaint or incident investigation
1 deficiency cited
  • Critical Prohibited Punishments - No Harsh, Cruel or Unusual
    Inspector's note: Caregivers were found using prohibited forms of punishment, including yelling and corporal punishment. Risk level: High. Corrected by 2024-09-10.
Aug 5, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 1, 2024 · Complaint or incident investigation
1 deficiency cited
  • Critical Discipline - Teaches Acceptable Behavior and Self-control
    Inspector's note: A caregiver pushed a child's arms down to stop them from engaging in a specific behavior. Risk level: Medium High. Corrected by 2024-08-23.
Jun 28, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 10, 2024 · Inspection
2 deficiencies cited
  • Critical AP Background check results - Must receive notification prior to allowing subject to be present at your operation
    Inspector's note: An employee without a submitted background check was present in a classroom with children. The employee was asked to leave. Risk level: High. Corrected by 2024-06-10.
  • Critical Child/ Caregiver Ratio - 13 or More Children
    Inspector's note: Two classrooms were observed to be out of ratio. The specified age group for one classroom was six years old, with an allowed ratio of 1:26. The other classroom had a specified age group of four years old, with an allowed ratio of 1:18. Risk level: Medium High. Corrected by 2024-06-10.
Jun 5, 2024 · Complaint or incident investigation
6 deficiencies cited
  • Critical Responsibilities of Caregivers - Intervene to ensure each child's safety
    Inspector's note: A caregiver was unable to intervene promptly in a fight that broke out between several children. Risk level: High. Corrected by 2024-06-27.
  • Non-critical Licensing Incident/Illness Report Form - Situations Placing Children at Risk
    Inspector's note: No incident reports were created for the children involved in a non-routine situation that could have placed them at risk. Risk level: Medium. Corrected by 2024-06-27.
  • Non-critical Written Activity Plans - Plan Followed by Caregiver
    Inspector's note: Two classrooms were observed not adhering to their written activity plans. Risk level: Medium. Corrected by 2024-06-27.
  • Critical Child/ Caregiver Ratio - 13 or More Children
    Inspector's note: Evidence was found during the investigation that classrooms have been out of ratio on multiple occasions. Risk level: Medium High. Corrected by 2024-06-27.
  • Critical Parental Communication - Situation that Placed a Child at Risk
    Inspector's note: The operation failed to notify a parent that their child was involved in a non-routine situation that could have put the child at risk. Risk level: High. Corrected by 2024-06-27.
  • Critical Report Situation Placing Children at Risk
    Inspector's note: The operation did not report a fight that broke out between several children to licensing. Risk level: High. Corrected by 2024-06-27.
May 10, 2024 · Inspection
2 deficiencies cited
  • Critical Employee Handwashing After Diapering a Child
    Inspector's note: A caregiver did not wash their hands after changing a child's diaper. Risk level: Medium High. Corrected by 2024-05-10.
  • Critical Children Handwashing After Toileting or Diapering
    Inspector's note: A child did not wash their hands after having their diaper changed. Risk level: Medium High. Corrected by 2024-05-10.
May 9, 2024 · Complaint or incident investigation
5 deficiencies cited
  • Critical Sanitize Tables Tops, Furniture and Similar Equipment
    Inspector's note: Several classrooms were observed to have remnants of old food and spilled drinks present on both the tables and floors, which are areas frequented by the children. Risk level: Medium High. Corrected by 2024-06-07.
  • Critical Training Requirements for Employees, Caregivers, and Directors - Orientation
    Inspector's note: Two new employees did not have their orientation to the center documented. Risk level: Medium High. Corrected by 2024-06-07.
  • Critical Documented Annual Training - Caregivers of Children Under 24 Months Required
    Inspector's note: An infant caregiver did not have documentation of their SIDS and shaken baby syndrome training. Risk level: Medium High. Corrected by 2024-06-07.
  • Non-critical Nutrition and Food Service - Second Serving
    Inspector's note: The operation faces challenges in providing second servings of food to the children. Risk level: Medium. Corrected by 2024-06-07.
  • Critical Child/ Caregiver Ratio - 13 or More Children
    Inspector's note: Evidence was found during the investigation that classrooms have been out of ratio on multiple occasions Risk level: Medium High. Corrected by 2024-06-07.
Apr 10, 2024 · Inspection
3 deficiencies cited
  • Critical Annual Fire Inspection - Conducted by Fire Marshal
    Inspector's note: The operation did not have an annual fire inspection. Risk level: Medium High. Corrected by 2024-04-26.
  • Non-critical Documented Annual Training- Required Content
    Inspector's note: There were seven caregivers missing trainings in the required topics. Risk level: Medium. Corrected by 2024-04-24.
  • Critical Each Caregiver and the Director Must Have Current Training in pediatric CPR
    Inspector's note: There was a caregiver that did not have a current training in pediatric CPR. Risk level: Medium High. Corrected by 2024-04-11.
Apr 1, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Mar 27, 2024 · Inspection
1 deficiency cited
  • Critical Child/ Caregiver Ratio - 13 or More Children
    Inspector's note: There was a classroom out of ratio that had five infants to one caregiver with a specified age of 11 months. The correct ratio is one caregiver to four infants with that specified age group. This was corrected when the operation released a child to their parent and the fifth child was moved to another classroom. Risk level: Medium High. Corrected by 2024-03-27.
Feb 21, 2024 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Feb 21, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jan 11, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jan 9, 2024 · Complaint or incident investigation
2 deficiencies cited
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: There was a lack of supervision when a child was bit 8 times in the classroom. Risk level: High. Corrected by 2024-02-07.
  • Non-critical Parental Notification of Less Serious Injuries
    Inspector's note: A child was bitten while in care, and parents were not notified about the bite marks. Risk level: Medium. Corrected by 2024-02-07.
Jan 9, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jan 6, 2024 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Jan 5, 2024 · Inspection
1 deficiency cited
  • Critical Annual Fire Inspection - Conducted by Fire Marshal
    Inspector's note: A current fire inspection was not available for review. Risk level: Medium High. Corrected by 2024-03-22.
Dec 11, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Nov 29, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Nov 28, 2023 · Complaint or incident investigation
1 deficiency cited
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: A child was left alone for 5-10 minutes unsupervised. Risk level: High. Corrected by 2023-11-29.
Aug 28, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 24, 2023 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Jun 29, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 26, 2023 · Inspection
4 deficiencies cited
  • Non-critical Posting Requirements - Licensing Notice-Keeping Children Safe
    Inspector's note: The operation did not have the Keeping Children Safe poster or the Parent Notification poster. Risk level: Medium. Corrected by 2023-06-30.
  • Critical Child/ Caregiver Ratio - 13 or More Children
    Inspector's note: The infant room was out of ratio. There were 11 infants with 2 caregivers. The specified age group of the room was 0 - 11 months. Risk level: Medium High. Corrected by 2023-06-26.
  • Critical Annual Sanitation Inspection
    Inspector's note: The operation did not have a current annual sanitation inspection. Risk level: Medium High. Corrected by 2023-07-21.
  • Critical CPR Training and Recertification Adhere to Guidelines-skill based
    Inspector's note: Five caregivers did CPR classes that were fully online. These classes did not include the required practice with a CPR manikin. Risk level: Medium High. Corrected by 2023-07-21.

Records come from Texas Health and Human Services, Child Care Regulation. They describe conditions on the inspection date and may not reflect current conditions.