South Willis Kindercare

No infractions recorded at this inspection.

No infractions recorded at this inspection.

No infractions recorded at this inspection.

No infractions recorded at this inspection.

No infractions recorded at this inspection.

• Critical Prohibited Punishments - Humiliating, Rejecting, Yelling
  Inspector's note: It was determined through the course of the investigation that a caregiver has been witnessed yelling at children in care. Risk level: High. Corrected by 2026-07-02.
• Critical Prohibited Punishments - Grabbing and Pulling
  Inspector's note: It was determined through the course of the investigation that a caregiver has been witnessed pulling a child in care. Risk level: High. Corrected by 2026-07-02.

• Critical Safety - Televisions Anchored to Prevent Tip Over
  Inspector's note: A Television in the 4 year old room was not mounted or anchored. This was corrected at inspection when the television was removed from the classroom. Risk level: Medium High. Corrected during the inspection.

No infractions recorded at this inspection.

No infractions recorded at this inspection.

• Critical Prohibited Punishments - Humiliating, Rejecting, Yelling
  Inspector's note: It was determined through the course of the investigation that caregivers have been witnessed yelling at children in care. Risk level: High. Corrected by 2026-01-28.
• Critical AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
  Inspector's note: It was determined throughout the course of the Investigation that a child in care was injured at the operation and cast was placed on the child's arm. The incident occurred on 10/28/2025. This incident was not reported to CCR by the operation. Risk level: Medium High. Corrected by 2026-01-28.

No infractions recorded at this inspection.

No infractions recorded at this inspection.

• Critical Fenced Outdoor Activity Space -Gates Locked
  Inspector's note: During the inspection the playground gate was observed to be locked. The caregiver did not have the key on their persons while supervising children in care on the playground. This was immediately corrected during the inspection by placing the key to the gate by the exit door for caregivers to access while outside. Risk level: Medium High. Corrected by 2025-08-06.
• Critical AP Must Place Infants in Face up Sleeping Position or Must Have Completed and Signed Sleep Exception Form for the Infant
  Inspector's note: The infant caregiver was observed placing the infant on their stomach to sleep. This was immediately corrected during the inspection when CCR prompted the caregiver to place the infant on their back. Risk level: High. Corrected by 2025-08-06.

• Critical AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
  Inspector's note: It was determined throughout the course of the HHS Investigation a child in care was injured at the operation and subsequently sought medical treatment. The incident occurred on 7/10/2025. The incident was not reported to CCR until 7/15/2025 during an investigation inspection. Risk level: Medium High. Corrected by 2025-08-26.

No infractions recorded at this inspection.

No infractions recorded at this inspection.

• Critical Responsibilities - Not interfere with an inspection or investigation
  Inspector's note: CCR arrived at the facility. CCR rang the doorbell numerous times. CCR contacted operation staff by phone after no personnel answered the door. Operation staff still did not come to the door. Operation staff on the playground observed CCR waiting at the door and still did not answer. It was approximately 8-9 minutes before CCR was allowed access to the building. CCR was eventually allowed access inside the building by a parent, not personnel. Risk level: High. Corrected by 2025-04-11.

• Critical Maintenance of Building, Grounds and Equipment
  Inspector's note: The toilets at the center were not functioning and overflowing when CCR tested. The contaminated water from the toilets was overflowing onto the floors. This was immediately corrected when children in care were sent home due to unsanitary conditions. Risk level: Medium High. Corrected by 2025-04-11.
• Critical Report Unsafe Facility Occurrence
  Inspector's note: It was determined throughout the course of the HHS Investigation that children in care were exposed to unsanitary conditions regarding plumbing concerns. The unsanitary conditions started on 4/8/25. CCR arrived at the facility to investigate on 4/11/25. Risk level: Medium High. Corrected by 2025-04-16.

• Critical AP Background check results - Must receive notification prior to allowing subject to be present at your operation
  Inspector's note: Two employees were present and actively supervising children in care in a classroom without an eligible background check. This was immediately corrected during the inspection placing the operation back into compliance. Risk level: High. Corrected during the inspection.

• Non-critical Posting of Activity Plan
  Inspector's note: Current activity plans were not posted in the classrooms. Risk level: Medium. Corrected by 2025-01-29.

No infractions recorded at this inspection.

No infractions recorded at this inspection.

• Critical Controlling Person - Submit Controlling Person Form to Licensing within two days after a person becomes a controlling person. See TAC 745.901
  Inspector's note: A governing body change was not updated as required. The new area director started on 10/1/24. The new area director was not listed as a controlling person during the inspection. Risk level: High. Corrected by 2024-11-21.
• Critical Maintenance of Building, Grounds and Equipment
  Inspector's note: During the unannounced walk-through inspection there were numerous hazards observed. The toilets utilized by children in care were dirty with either urine/fecal matter or both. There was what appeared to be possible mold underneath a refrigerator in a classroom. There were cleaning supplies accessible in a bathoom utilized by children in care. This was immediatly corrected during the isnpection by removing the cleaning supplies. There were mice droppings observed inside the operation. Risk level: Medium High. Corrected by 2024-11-21.

• Critical Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
  Inspector's note: It was determined throughout the course of the HHS Investigation that caregivers lacked good judgment when they were screaming at one another, using profanity, and threatening one another while children were in care. The director failed to address numerous health or safety concerns such as mold, mice, and mice droppings. The permit holder failed to utilize good judgment when interviewing an operational employee with the director present, breaching confidentiality. Risk level: High. Corrected by 2024-12-13.
• Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  Inspector's note: An operational employee responsible for children in care and counted in child/caregiver ratio failed to maintain supervision on multiple occasions. The employee went to the office to retrieve their computer, their phone, or to work. The employee also left the classroom unattended to answer the door. Risk level: High. Corrected by 2024-12-13.
• Critical Report Situation Placing Children at Risk
  Inspector's note: It was determined throughout the course of the HHS Investigation that numerous operational staff failed to report to CCR when they had concerns of minimum standard violations. Risk level: High. Corrected by 2024-12-13.
• Critical Prohibited Punishments - Humiliating, Rejecting, Yelling
  Inspector's note: An operational staff was observed yelling at numerous children in care on numerous occasions when the children wouldn't listen or behave. Risk level: High. Corrected by 2024-12-13.
• Critical No Alcohol or Controlled Substances Consumed
  Inspector's note: It was determined throughout the course of the HHS Investigation that an operational employee was under the influence of alcohol while present at the operation during operating hours and actively on the clock. Risk level: High. Corrected by 2024-12-13.

No infractions recorded at this inspection.

• Critical Prohibited Punishments - Grabbing and Pulling
  Inspector's note: It was determined throughout the course of the HHS investigation that an operational employee grabbed and pulled children in care on more than one occasion. Risk level: High. Corrected by 2024-11-27.

No infractions recorded at this inspection.

No infractions recorded at this inspection.

No infractions recorded at this inspection.

No infractions recorded at this inspection.

No infractions recorded at this inspection.

No infractions recorded at this inspection.

• Non-critical Written Feeding Instructions - Review and Update Every 30 Days
  Inspector's note: Two infant files did no have updated infant feeding instructions. Risk level: Medium. Corrected by 2023-07-27.
• Non-critical Required Personnel Records
  Inspector's note: During the inspection 10 personnel files were audited. 3 files were missing date of hire. 6 files were missing high school diploma/GED. 3 files were missing affidavit of employment. 1 file was missing an acknowledgment signed for operational policies and procedures. 1 file was missing a photo identification/drivers license. 2 files were missing proof of orientation. 1 file was missing proof of background check. All files were missing the required annual trainings as they could not be located by the person in charge. Risk level: Medium. Corrected by 2023-08-23.
• Critical Immunization Records, Exceptions, and Exemptions Current
  Inspector's note: During the inspection 10 children records were audited. 4 files did not have current immunization records. 1 file did not have health care information. 2 files did not have emergency care authorization. 1 file did not have a current vision/hearing screening for a child in care. Risk level: Medium High. Corrected by 2023-08-23.

No infractions recorded at this inspection.

No infractions recorded at this inspection.

• Critical Responsibilities of Employees and Caregivers-Report Suspected Child Abuse, Neglect or Exploitation
  Inspector's note: It was determined throughout the course of the investigation that operational employees failed to report abuse neglect concerns to CPS when they became aware of the situation requiring them to report to the hotline. Risk level: High. Corrected by 2023-05-26.
• Non-critical Director Responsibilities - Employees Comply with Standards
  Inspector's note: Throughout the course of the HHS investigation, it was determined that an operational employee designated in charge violated numerous minimum standards and was not routinely present at the operation. Risk level: Medium. Corrected by 2023-05-26.
• Critical Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
  Inspector's note: It was determined throughout the course of the HHS investigation that operational staff that were left in charge lacked self-control when the staff yelled, threatened, and harassed other operational staff and parents on multiple occasions when children in care were present. The same operational employee used profanity around children in care while yelling at operational staff in front of children in care. The same operational employee also violated the operation's tobacco free policy and procedures by bringing a vape pen on the premises. Another operational staff lacked good judgment when the staff notified a parent in advance of a CPS case filed to give "fair-warning." Risk level: High. Corrected by 2023-05-26.

No infractions recorded at this inspection.

• Critical Prohibited Punishments - No Harsh, Cruel or Unusual
  Inspector's note: It was determined throughout the course of the HHS investigation that children in care were harshly treated by a caregiver when the caregiver yelled, shoved, lifted a child up by their shirt, picked children up by their arm off of the ground, and threw children in care on their cots when they wouldn't sleep. Risk level: High. Corrected by 2023-05-26.
• Critical Report Situation Placing Children at Risk
  Inspector's note: It was determined throughout the course of the HHS investigation that operational staff did not report concerns to CCR regarding prohibited punishment by a caregiver with children in care. Risk level: High. Corrected by 2023-05-26.
• Critical Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
  Inspector's note: It was determined throughout the course of the HHS investigation that a caregiver failed to utilize good judgment when she frequently cursed towards and in front of the children in care. The same caregiver also lacked self-control when becoming frustrated with the children in care. Risk level: High. Corrected by 2023-05-26.

No infractions recorded at this inspection.

No infractions recorded at this inspection.

No infractions recorded at this inspection.

No infractions recorded at this inspection.

No infractions recorded at this inspection.

• Critical Requirements for Feeding Infants - Other Use of Handwashing Sink
  Inspector's note: It was determined throughout the course of the HHS investigation that the handwashing sink was also utilized for sanitization and disinfecting toys. The handwashing sink was also utilized for washing bottles and sippy cups. Risk level: Medium High. Corrected by 2023-03-16.

No infractions recorded at this inspection.

No infractions recorded at this inspection.