- Critical Franchise Tax Delinquent
Inspector's note: Operation is not maintaining compliance with their governing body entity requirements. Risk level: High. Corrected by 2026-09-30.
Licensed Center · Texas
The Parent Helper Daycare & Learning Center
3939 S Polk St Ste 110, Dallas
Last inspected Sep 15, 2026 · Map
About this program
- Licensed capacity
- 50
- Ages served
- Infant,Toddler,Pre-Kindergarten,School
- Hours
- 06:00 AM-06:30 PM
- Days
- Mon,Tue,Wed,Thu,Fri
- Programs
- School Age Care,Before School Care,Meals Provided ,After School Care,Snacks Provided,Drop-In Care,Part Time Care,Transportation to/from School ,Field Trips
- Accepts child care subsidies
- Yes
- License type
- Full Permit
- Issued
- Jun 30, 2020
- Phone
- 2142723822
No adverse action, corrective action or permit conditions on record.
State compliance summary
How many deficiencies Texas has recorded for this program, by risk level. This is not a quality rating: it describes compliance with the state’s minimum licensing standards.
Inspection history
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Transportation Safety Training -Director and Employee Complete 2 Hours Annually
Inspector's note: An individual who did not have current transportation training transported children in care of the operation to a field trip destination. Risk level: Medium High. Corrected by 2026-06-25. - Critical Child Passenger Safety Seat System - Child 12 Years and Younger Must Not Ride in Front Seat
Inspector's note: A child under the age of 12 years old was seated in the front seat of the vehicle used to transport children to a field trip destination. Risk level: Medium High. Corrected by 2026-06-25. - Critical Children Not Required to Sleep - May Not Confine in a Restrictive Device
Inspector's note: A child was observed asleep in a highchair. Risk level: Medium High. Corrected by 2026-06-25. - Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Inspector's note: A child was observed asleep in a room alone. Risk level: High. Corrected by 2026-06-25.
- Non-critical Report Number of Employees
Inspector's note: Annual report has not been completed and submitted by required due date. Risk level: Medium Low. Corrected by 2026-01-21.
- Critical Child/ Caregiver Ratio - 13 or More Children
Inspector's note: Caregiver in the infant room was observed supervising seven infant children. Risk level: Medium High. Corrected during the inspection. - Critical Basic Requirements for Infants - Never Unsupervised
Inspector's note: An infant was observed wandering off outside to the infant room during the inspection. Risk level: High. Corrected during the inspection.
No infractions recorded at this inspection.
- Critical Each Caregiver and the Director Must Have Current Training in pediatric CPR
Inspector's note: Two staff files do not have current pediatric CPR training. Risk level: Medium High. Corrected by 2025-09-03. - Critical Maintenance of Building, Grounds and Equipment
Inspector's note: Shelving and furniture in the infant classroom appears stained and soiled. Risk level: Medium High. Corrected by 2025-08-25. - Non-critical Documentation of Drills
Inspector's note: Fire drills were not documented for the months of June and July. Risk level: Medium. Corrected by 2025-08-21.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
No infractions recorded at this inspection.
- Critical Safety Requirements for Play Yards - Size of Mesh Openings
Inspector's note: There are two holes measuring more than 1/4 inch in diameter for one play yard in the infant classroom. Risk level: High. Corrected by 2024-09-30. - Critical Child/ Caregiver Ratio - 13 or More Children
Inspector's note: One classroom was over ratio during the inspection. There were eight infants, SAG: 12-17 months, with one caregiver. This was corrected at inspection when more caregivers arrived and all classrooms met ratio. Risk level: Medium High. Corrected by 2024-09-18. - Critical Safety Requirements for Cribs - Snug Fitting, Firm, Flat Mattress Designed for Use in Crib
Inspector's note: One crib in the 0-11 month classroom does not have a snugly fitting mattress. Risk level: Medium High. Corrected by 2024-09-30.
No infractions recorded at this inspection.
- Critical Child/ Caregiver Ratio - 13 or More Children
Inspector's note: This standard was tasked as part of an investigation and found deficient. The two year old classroom was over ratio by one student. Risk level: Medium High. Corrected by 2024-06-03.
No infractions recorded at this inspection.
- Non-critical Chairs - Safety Straps Used if Required by Manufacturer
Inspector's note: A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in. Risk level: Medium. Corrected by 2024-03-26.
- Non-critical Required Personnel Records - Required Affidavit
Inspector's note: Two of the five personnel files reviewed do not have a notarized affidavit on file. Risk level: Medium Low. Corrected by 2024-03-05. - Critical Diaper Changing Equipment - If Above Floor Level Caregiver Must Face Child and Be Within Arm's Length of Child
Inspector's note: A caregiver was observed turning away from the diaper changing table while an infant was on the table. Risk level: Medium High. Corrected by 2024-02-28. - Critical Child/ Caregiver Ratio - 13 or More Children
Inspector's note: The infant classroom was over ratio by one. This was corrected at inspection when a caregiver returned to the operation. Risk level: Medium High. Corrected by 2024-02-28. - Non-critical Required Admission Information - Physician Information
Inspector's note: One of the five children's records reviewed did not have completed information for a physician or emergency care facility. Risk level: Medium. Corrected by 2024-03-05. - Non-critical Health Statement on File within 1 Week of Admission
Inspector's note: Four of the five children's records reviewed that have attended the operation for at least 12 months do not have a health statement. Risk level: Medium. Corrected by 2024-03-20. - Critical Diapering Procedures - Caregiver's Hands Washed
Inspector's note: A caregiver was observed not washing their hands after diaper changing. Risk level: Medium High. Corrected by 2024-02-28. - Critical Electronic Child Safety Alarm - is equipped in each vehicle
Inspector's note: A transportation vehicle designed to seat eight people is not equipped with an electronic child safety alarm. Risk level: High. Corrected by 2024-04-01. - Critical Diapering Procedures - Wash Infant's Hands
Inspector's note: Infant's hands were not washed after diaper changing. Risk level: Medium High. Corrected by 2024-02-28. - Non-critical Chairs - Safety Straps Used if Required by Manufacturer
Inspector's note: A table manufactured for use with safety straps does not have safety straps on it. Children were observed at the table without being strapped in. Risk level: Medium. Corrected by 2024-03-05. - Critical Required Admission Information - Emergency Contact
Inspector's note: Complete emergency contact information was not available for five of the five children's records reviewed. Risk level: Medium High. Corrected by 2024-03-05.
- Critical Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
Inspector's note: The operation's emergency preparedness plan did not include: How children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments Risk level: Medium High. Corrected by 2023-05-04. - Critical Required Equipment in Vehicles - List of Children
Inspector's note: There was no list of names available for children being transported by the operation. Risk level: High. Corrected by 2023-05-04. - Critical Immunization Records, Exceptions, and Exemptions Current
Inspector's note: 1 of 6 student files reviewed did not include current immunization records. Risk level: Medium High. Corrected by 2023-05-04. - Critical Training Requirements for Employees, Caregivers, and Directors - Orientation
Inspector's note: 5 of 5 staff files reviewed did not include orientation training. Risk level: Medium High. Corrected by 2023-05-04. - Non-critical Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
Inspector's note: There was no current record of monthly carbon monoxide, smoke detector, or fire extinguisher inspections. Risk level: Medium. Corrected by 2023-05-04. - Critical Training Requirements for Employees, Caregivers, and Directors - Transportation training
Inspector's note: There was no transportation training on file for the individual responsible for transporting children in care. Risk level: Medium High. Corrected by 2023-05-04. - Critical Food Allergy Emergency Plan Signed by Parents and Health Care Professional
Inspector's note: A child enrolled at the operation with a known food allergy did not have an emergency food allergy plan on file for review during the inpspection. Risk level: Medium High. Corrected by 2023-05-04. - Non-critical Documentation of Drills
Inspector's note: There was no current record of monthly fire drills. Risk level: Medium. Corrected by 2023-05-04.
Records come from Texas Health and Human Services, Child Care Regulation. They describe conditions on the inspection date and may not reflect current conditions.