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Licensed Center · Texas

Tierra Encantada Addison

14450 Marsh Ln, Addison

Last inspected Sep 28, 2026 · Map

No deficiencies cited

About this program

Licensed capacity
183
Ages served
Infant,Toddler,Pre-Kindergarten,School
Hours
07:00 AM-06:00 PM
Days
Mon,Tue,Wed,Thu,Fri
Programs
Meals Provided ,Snacks Provided,Part Time Care,Field Trips
Accepts child care subsidies
No
License type
Full Permit
Issued
Jul 26, 2023
Phone
4692060665

No adverse action, corrective action or permit conditions on record.

State compliance summary

How many deficiencies Texas has recorded for this program, by risk level. This is not a quality rating: it describes compliance with the state’s minimum licensing standards.

12High risk
6Medium-high risk
7Medium risk
1Medium-low risk
1Low risk
29Inspections and investigations on record

Inspection history

Sep 28, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Sep 28, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jul 14, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jul 9, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jul 6, 2026 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Jul 2, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

May 9, 2026 · Complaint or incident investigation
2 deficiencies cited
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: After investigation, it was determined that a caregiver failed to supervise children adequately to prevent a child from being left on the playground alone. Risk level: High. Corrected by 2026-06-26.
  • Non-critical Licensing Incident/Illness Report Form - Situations Placing Children at Risk
    Inspector's note: After investigation, it was determined that the operation failed to document with an incident report that a child was left alone on the playground. Risk level: Medium. Corrected by 2026-06-26.
Apr 1, 2026 · Inspection
1 deficiency cited
  • Non-critical Required Health Statement - Written, dated within past year, indicates child is physically able to participate in operation's child-care program
    Inspector's note: Three children' s files were missing the health statement. Risk level: Low. Corrected by 2026-04-14.
Mar 5, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Feb 20, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Feb 13, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Feb 12, 2026 · Complaint or incident investigation
1 deficiency cited
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: A child was left unattended. Risk level: High. Corrected by 2026-03-04.
Feb 5, 2026 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Feb 4, 2026 · Complaint or incident investigation
1 deficiency cited
  • Critical AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
    Inspector's note: The operation did not self-report to Child Care Regulation's intake when notification of an injury to a child in care required medical treatment. Risk level: Medium High. Corrected by 2026-02-18.
Nov 25, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 20, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 20, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Aug 7, 2025 · Complaint or incident investigation
2 deficiencies cited
  • Critical Responsibilities of Caregivers - Intervene to ensure each child's safety
    Inspector's note: Per the DFPS investigation, a caregiver allowed children to incorrectly climb up a slide and jump off an indoor play equipment. Risk level: High. Corrected by 2025-11-21.
  • Critical Measurement of Use Zone for Slides - in Front of Access and on Sides
    Inspector's note: The operation has an indoor play equipment slide that does not meet the use zone minimum of six feet from the perimeter of the equipment requirement. Risk level: Medium High. Corrected by 2025-11-21.
Jul 25, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jul 25, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jul 21, 2025 · Complaint or incident investigation
1 deficiency cited
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: This standard was reviewed in relation to the reported allegations and found to be deficient. There was evidence that a child was left outside for approximately 2 minutes unsupervised. Risk level: High. Corrected by 2025-08-18.
Jul 16, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jul 7, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jul 3, 2025 · Complaint or incident investigation
2 deficiencies cited
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: This standard was reviewed in relation to the reported allegations and found to be deficient. There was evidence that children were left unsupervised in a classroom. Risk level: High. Corrected by 2025-07-24.
  • Critical Parental Communication - Situation that Placed a Child at Risk
    Inspector's note: This standard was reviewed in relation to the reported allegations and found to be deficient. There was evidence the Director and Administrative staff did not communicate to the parents of the children left unsupervised, that their children were involved in an incident that placed their children at risk. Risk level: High. Corrected by 2025-07-24.
Jun 26, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 13, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 11, 2025 · Complaint or incident investigation
2 deficiencies cited
  • Non-critical Children Not Required to Sleep - May Not Force Child to Sleep
    Inspector's note: This standard was reviewed in relation to the reported allegations and found to be deficient. There was evidence to support a caregiver covered a child's face to force the child to sleep. Risk level: Medium. Corrected by 2025-07-07.
  • Critical Prohibited Punishments - Grabbing and Pulling
    Inspector's note: This standard was reviewed in relation to the reported allegations and found to be deficient. There was sufficient evidence to support a caregiver pulled a child's head back abruptly and pushed a child sitting in a chair into a table. Risk level: High. Corrected by 2025-07-07.
Jun 10, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jun 9, 2025 · Complaint or incident investigation
3 deficiencies cited
  • Critical Provide care consistent with child's habits, interests, strengths, special needs, including any special supervision needs
    Inspector's note: This standard was reviewed in relation to the reported allegations and found to be deficient. A caregiver did not find an alternative activity for a child?s needs. The child was tied to a chair to keep the child still. Risk level: Medium High. Corrected by 2025-06-23.
  • Critical Prohibited Punishments - No Harsh, Cruel or Unusual
    Inspector's note: This standard was reviewed in relation to the reported allegations and found to be deficient. There was sufficient evidence to support that a caregiver used prohibited punishment by tying a child to a chair. Risk level: High. Corrected by 2025-06-23.
  • Critical Report Situation Placing Children at Risk
    Inspector's note: This standard was reviewed in relation to the reported allegations and found to be deficient. Evidence was found to support the operation did not report an incident to Child Care Regulations, that put a child at risk. Risk level: High. Corrected by 2025-06-23.
Apr 21, 2025 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Apr 17, 2025 · Complaint or incident investigation
1 deficiency cited
  • Critical Diaper Changing Steps- Parent's Written Permission for Powders, Lotions, Etc.
    Inspector's note: Staff at the operation were using diaper rash cream and Vaseline during diaper changing without written authorization from the parents. The Director instructed all staff to remove all diaper rash cream and Vaseline, and to discontinue usage of diaper rash cream and Vaseline until the parents have provided written authorization. Risk level: Medium High. Corrected during the inspection.
Mar 17, 2025 · Complaint or incident investigation
No deficiencies cited

No infractions recorded at this inspection.

Dec 3, 2024 · Inspection
5 deficiencies cited
  • Non-critical Furnishings and Equipment for Toddlers - Bottles & Training Cups Labeled for Each Toddler
    Inspector's note: There were sippy cups and bottles in use for children 2 years and younger, that did not have the child's first name and initial of the child's last name on them. The staff added first name and last name to all the sippy cups and bottles. Risk level: Medium. Corrected during the inspection.
  • Critical Safety - Electrical Outlets Covered
    Inspector's note: The operation electrical outlets where children 4 years and younger can reach were not covered. Risk level: Medium High. Corrected by 2024-12-10.
  • Non-critical Personnel Record Storage - Training Records
    Inspector's note: 3 staff's files were reviewed, and the annual training information for the current training year was missing. Risk level: Medium Low. Corrected by 2025-01-03.
  • Non-critical Written Feeding Instructions - Review and Update Every 30 Days
    Inspector's note: Infants in the operation that are receiving formula do not have current feeding instructions. Risk level: Medium. Corrected by 2024-12-10.
  • Non-critical Cots, Beds, Mats Labeled With Child's Name
    Inspector's note: Cots in use did not have a labeling (name to cot) system in place to identify a specific cot to the child that uses them. During the inspection, the staff in each class labeled each cot with numbers and created a list with the numbers and the child's name that will use each cot. Risk level: Medium. Corrected during the inspection.
Jul 23, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Apr 25, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Feb 21, 2024 · Complaint or incident investigation
2 deficiencies cited
  • Critical AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
    Inspector's note: This standard was found deficient as part of a DFPS Investigation. Risk level: High. Corrected by 2024-04-22.
  • Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
    Inspector's note: A caregiver did not properly account for all of the children in their care when a child that was in their care was left unsupervised on the playground for a lengthy period of time. Risk level: High. Corrected by 2024-04-22.
Feb 13, 2024 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Jan 24, 2024 · Inspection
3 deficiencies cited
  • Non-critical Written Feeding Instructions - Review and Update Every 30 Days
    Inspector's note: Infant feeding instructions on file have not been updated since 11/2023. Risk level: Medium. Corrected by 2024-01-31.
  • Non-critical Required Records Maintained and Made Available - Sanitation Inspection Report
    Inspector's note: The operation has not had a sanitation inspection since 9/30/2022. Risk level: Medium. Corrected by 2024-02-09.
  • Critical Child/ Caregiver Ratio - 13 or More Children
    Inspector's note: In the infant room, there was one caregiver with 5 children with a specified age group of 0-11months. This was corrected at inspection when a second caregiver was moved into the room. Risk level: Medium High. Corrected during the inspection.
Jun 12, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

May 9, 2023 · Inspection
No deficiencies cited

No infractions recorded at this inspection.

Apr 11, 2023 · Inspection
1 deficiency cited
  • Critical AP Background check results - Must receive notification prior to allowing subject to be present at your operation
    Inspector's note: A caregiver with a pending background check was present with children at the time of inspection. This was corrected at inspection when the caregiver was asked to leave. Risk level: High. Corrected during the inspection.

Records come from Texas Health and Human Services, Child Care Regulation. They describe conditions on the inspection date and may not reflect current conditions.