Sep 4, 2026 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Licensed Center · Texas
Windhaven Academy
5900 Communications Pkwy, Plano
Last inspected Sep 4, 2026 · Map
No deficiencies cited
About this program
- Licensed capacity
- 196
- Ages served
- Infant,Toddler,Pre-Kindergarten,School
- Hours
- 07:00 AM-06:00 PM
- Days
- Mon,Tue,Wed,Thu,Fri
- Programs
- School Age Care,Before School Care,Meals Provided ,After School Care,Snacks Provided,Part Time Care,Transportation to/from School ,Field Trips
- Accepts child care subsidies
- No
- License type
- Full Permit
- Issued
- Mar 5, 2020
- Phone
- 9726082955
- Website
- windhavenacademy.com
No adverse action, corrective action or permit conditions on record.
State compliance summary
How many deficiencies Texas has recorded for this program, by risk level. This is not a quality rating: it describes compliance with the state’s minimum licensing standards.
6High risk
5Medium-high risk
4Medium risk
0Medium-low risk
1Low risk
29Inspections and investigations on record
Inspection history
Sep 4, 2026 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Sep 4, 2026 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Sep 4, 2026 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Sep 3, 2026 · Complaint or incident investigation
2 deficiencies cited
- Critical Safety - Areas Free From Hazards
Inspector's note: The toddler playground has large rocks, tree roots and piping exposed that poses as a tripping hazard. Risk level: Medium High. Corrected by 2026-10-09. - Non-critical Required Documentation for Unitary Surfacing Materials
Inspector's note: Documentation regarding surfacing was not available during the inspection. Unitary surfacing is not being maintained, due to there being holes present near the structures. Risk level: Medium. Corrected by 2026-10-09.
Aug 12, 2026 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Jul 21, 2026 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Jun 15, 2026 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Jun 11, 2026 · Complaint or incident investigation
1 deficiency cited
- Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Inspector's note: A child was unsupervised for 1-2 minutes in a secure area of the building. Risk level: High. Corrected by 2026-07-10.
Apr 24, 2026 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Apr 23, 2026 · Complaint or incident investigation
No deficiencies cited
No infractions recorded at this inspection.
Apr 8, 2026 · Inspection
1 deficiency cited
- Non-critical Minimum Qualifications Employees and Caregivers - Affidavit (Form 2985)
Inspector's note: Out of 10 caregiver files reviewed, 4 were missing required affidavit 2985. Risk level: Low. Corrected by 2026-04-10.
Feb 26, 2026 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Feb 25, 2026 · Complaint or incident investigation
1 deficiency cited
- Critical Children Handwashing After Toileting or Diapering
Inspector's note: Through an investigation, it was determined that children are not consistently washing hands after diapering. Risk level: Medium High. Corrected by 2026-03-26.
Dec 18, 2025 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Dec 17, 2025 · Complaint or incident investigation
No deficiencies cited
No infractions recorded at this inspection.
Jun 23, 2025 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Jun 5, 2025 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Jun 3, 2025 · Complaint or incident investigation
1 deficiency cited
- Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Inspector's note: A child was left unattended for 2 minutes while in care. Risk level: High. Corrected by 2025-06-19.
May 1, 2025 · Inspection
2 deficiencies cited
- Non-critical Documented Annual Training Area - 24 Hours Required
Inspector's note: Two of the ten caregivers were missing 3 hours of annual training. Risk level: Medium. Corrected by 2025-05-15. - Critical Required Admission Information - Special Needs Statement
Inspector's note: One out of 10 children were missing special care needs information as being addressed in their file. Risk level: Medium High. Corrected by 2025-05-08.
Jan 7, 2025 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Dec 20, 2024 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Dec 19, 2024 · Complaint or incident investigation
1 deficiency cited
- Critical Child/ Caregiver Ratio - 13 or More Children
Inspector's note: Risk level: Medium High. Corrected by 2024-12-27.
Sep 17, 2024 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Jul 1, 2024 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Jun 18, 2024 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Jun 14, 2024 · Complaint or incident investigation
1 deficiency cited
- Critical Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
Inspector's note: A child was left unattended while in care. Risk level: High. Corrected by 2024-06-21.
Mar 12, 2024 · Inspection
1 deficiency cited
- Critical Required Admission Information - Special Needs Statement
Inspector's note: 4 children were missing special care needs documentation in their admissions forms. Risk level: Medium High. Corrected by 2024-03-26.
Mar 9, 2024 · Complaint or incident investigation
No deficiencies cited
No infractions recorded at this inspection.
Nov 20, 2023 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Aug 23, 2023 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Aug 15, 2023 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Aug 10, 2023 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Aug 8, 2023 · Complaint or incident investigation
1 deficiency cited
- Critical Administering Medication - According to Label Directions
Inspector's note: Risk level: High. Corrected by 2023-08-14.
Feb 6, 2023 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Jan 27, 2023 · Inspection
No deficiencies cited
No infractions recorded at this inspection.
Jan 24, 2023 · Complaint or incident investigation
1 deficiency cited
- Critical AP Initial background checks submitted - At the time you hire someone
Inspector's note: Risk level: High. Corrected by 2023-01-30.
Records come from Texas Health and Human Services, Child Care Regulation. They describe conditions on the inspection date and may not reflect current conditions.