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Restaurant · Chicago, IL

Potbelly Sandwich Works LLC

1422 W Webster Ave

Last inspected May 20, 2026 · View Map ↗ · Compare ↗

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

4 inspections

Canvass

May 20, 2026

Pass

2 recorded violations

notedCode 53Cleaning and sanitizing

Official wording

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

Inspector’s notes

NOTED DIRTY TOILET BOWLS IN BOTH WASHROOMS. INSTRUCTED TO CLEAN AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

SOILED MOP HEADS MUST BE STORED INVERTED/HANGING AT THE UTILITY SERVICE SINK. MANAGER CORRECTED DURING THE INSPECTION.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, May 20, 2026 · Original Source

Canvass

Feb 5, 2025

Pass

5 recorded violations

notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

OBSERVED THE INTERIOR OF THE 2 DOOR DRAWER REACH IN/PREP COOLER AT BEGINNING OF SANDWICH PREP LINE TO BE HEAVILY SOILED WITH FOOD DEBRIS AND CRUMBS ON THE INTERIOR SHELVES/COMPARTMENTS. INSTRUCTED TO DETAIL CLEAN INTERNAL COMPARTMENTS OF SLIDING REACH IN COOLER AND MAINTAIN FREE OF EXCESSIVE FOOD DEBRIS BUILD UP.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

OBSERVED TOILET HANDLE TO BE LEAKING WATER ONTO FLOOR WHEN USED TO FLUSH/PRESS DOWN IN THE RIGHT HAND SIDE BATHROOM AT TIME OF INSPECTION. INSTRUCTED MANAGER TO SERVICE TOILET HANDLE AND MAINTAIN IN GOOD REPAIR.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 53Cleaning and sanitizing

Official wording

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

Inspector’s notes

OBSERVED NO COVERERED TRASH RECEPTACLE IN THE LEFT HAND SIDE UNISEX BATHROOM AT TIME OF INSPECTION. INSTRUCTED MANAGER TO PROVIDE A COVERED TRASH IN UNISEX BATHROOM.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED THE FLOOR UNDER THE STORAGE SHELVES LOCATED DIRECTLY ACROSS THE WALK IN COOLER DOOR TO BE HEAVILY SOILED WITH LOOSE FOOD DEBRIS, CRUMBS, AND PLASTIC/CARDBOARD TRASH. OBSERVED FLOOR DRAIN BELOW 1 COMPARTMENT PREP SINK IN REAR PREP AREA TO BE HEAVILY SOILED WITH BLACK SLIME BUILD UP AS WELL AS FOOD DEBRIS. INSTRUCTED TO REMOVE AND MAINTAIN AREA FREE OF EXCESSIVE DEBRIS BUILD UP AND SLIME BUILD UP.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

OBSERVED LIGHT NOT WORKING/NO LIGHTING AVAILABLE IN SMALL HALL/STORAGE AREA LOCATED IN FRONT OF THE WALK IN COOLER DOOR. INSTRUCTED MANAGER TO REPAIR AND MAINTAIN ADEQUATE LEVEL OF LIGHTING IN STORAGE AREAS.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Chicago Department of Public Health, Feb 5, 2025 · Original Source

Canvass

Feb 28, 2024

Pass

2 recorded violations

notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED DUST BUILD UP ON REAR CEILING LIGHT SHIELD COVER ABOVE FOOD STORAGE SHELF. MUST CLEAN AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 36Equipment and utensils

Official wording

THERMOMETERS PROVIDED & ACCURATE

Inspector’s notes

MISSING THERMOMETER INSIDE 1-DOOR MILK COOLER LOCATED IN REAR FOOD PREP AREA. MUST PROVIDE AND MAINTAINED.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

Official record from Chicago Department of Public Health, Feb 28, 2024 · Original Source

Canvass

Oct 23, 2023

Pass

4 recorded violations

notedCode 54Facility maintenance

Official wording

GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED

Inspector’s notes

MUST PROVIDE AN ACCESSIBLE WASTE CONTAINER AT THE FRONT PREP HAND WASHING SINK FOR SOILED PAPER TOWELS.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

WALL AT THE REAR PREP GARBAGE CONTAINER WITH EXCESSIVE FOOD SPLATTER.----FLOOR UNDER THE REAR BAG-IN-BOX SODA SYSTEM WITH SYRUP SPILLAGE. MUST CLEAN AND MAINTAIN ALL.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

BROKEN/INOPERABLE LIGHTING ABOVE THE THREE-COMPARTMENT SINK. MUST REPAIR.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

INTERIOR CABINETS UNDER THE FRONT PREP SODA DISPENSING SYSTEM WITH DIRT AND SPILLAGE. MUST CLEAN AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Oct 23, 2023 · Original Source

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