Restaurant · Chicago, IL

Sheraton Grand Chicago Riverwalk

Name: Sheraton Grand Chicago Riverwalk
Address: 301 E North Water St, Chicago, IL

301 E North Water St

Last inspected Jan 27, 2026 · View Map ↗ · Compare ↗

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More issues recentlyThe latest inspection recorded more violations than the one before it. Review the dated records below.

The full inspection history

10 inspections

Canvass

Jan 27, 2026

Pass

5 recorded violations

notedCode 38Pests

Official wording

INSECTS, RODENTS, & ANIMALS NOT PRESENT

Inspector’s notes

OBSERVED 1/4 INCH GAP AT EAST SIDE ENTRANCE/EXIT DOUBLE DOOR SWEEPS. MUST RODENT PROOF DOORS AND MAINTAIN.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects

notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

FLOOR NOT CLEAN AT PREP AREA. INSTRUCTED MANAGER MUST CLEAN FLOOR AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 16Cleaning and sanitizing

Official wording

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

Inspector’s notes

OBSERVED SLIGHT PINK BUILD UP INSIDE ICE MACHINE UPPER PORTION. INSTRUCTED MANAGER MUST CLEAN INTERIOR OF ICE MACHINE AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

OBSERVED FOOD SPILLS ON SHELVES AND EXTERIOR OF SINKS AND BAR COUNTER TOP. MUST CLEAN EQUIPMENT AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

REAR PREP HANDWASH SINK PIPE LEAKING. MUST REPAIR AND MAINTAIN.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Chicago Department of Public Health, Jan 27, 2026 · Original Source

Canvass Re-Inspection

Jan 27, 2026

Pass

0 recorded violations

No violations recorded in this inspection.

Official record from Chicago Department of Public Health, Jan 27, 2026 · Original Source

Canvass

Jan 20, 2026

Pass w/ Conditions

1 recorded violation

notedCode 16Cleaning and sanitizing

Official wording

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

Inspector’s notes

OBSERVED HIGH TEMPERATURE DISH MACHINE NOT MAINTAINED, FINAL RINSE TEMPERATURE AT 145F. INSTRUCTED MANAGER, HIGH TEMPEREATURE DISH MACHINE FINAL RINSE DDISHMACHINE MUST BE 180F. PRIORITY VIOLATION 7-38-025. MUST WASH, RINSE AND SANITIZE ALL MULTI-USE UTENSILS AT THREE COMPARTMENT SINK OR OTHER PROPERLY SANITIZING DISH MACHINES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Jan 20, 2026 · Original Source

Canvass

Jan 20, 2026

Fail

4 recorded violations

notedCode 38Pests

Official wording

INSECTS, RODENTS, & ANIMALS NOT PRESENT

Inspector’s notes

OBSERVED ONE HUNDRED LIVE SMALL FLIES ON WALLS IN DISHWASH ROOM, ALSO OBSERVED 50 LIVE SMALL FLIES ON WALLS IN PREP AREA. INSTRUCTED MANAGER ALL SMALL FLIES MUST BE REMOVED FROM PREMISES BY DATE OF RE-INSPECTION. PRIORITY FOUNDATION 7-38-020(A). ADVISED TO CALL PEST OPERATOR FOR SERVICE.

In plain English

More about signs of rodents or insects

notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

OBSERVED ACCUMULATED FOOD DEBRIS ON PREP AREA SHELVES, INTERIOR OF UNUSED COOLERS, INTERIOR OF ALL SINKS. INSTRUCTED MANAGER MUST CLEAN ALL EQUIPMENT.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED ACCUMULATED FOOD AND DUST BUILD-UP ON CEILING TILES AND WALLS AT THE DISHWASHING PREP AREA. INSTRUCTED MANAGER MUST CLEAN AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

OBSERVED MISSING PROTECTIVE LIGHT COVER AT THE PREP AND DISHWASHING AREA. INSTRUCTED TO RETROFIT WITH LIGHT COVERS AND MAINTAIN.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Chicago Department of Public Health, Jan 20, 2026 · Original Source

License Re-Inspection

Oct 2, 2025

Pass

0 recorded violations

No violations recorded in this inspection.

Official record from Chicago Department of Public Health, Oct 2, 2025 · Original Source

License

Apr 3, 2025

Pass

1 recorded violation

notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED MISSING AND DAMAGED FLOOR TILES IN THE REAR PREP AREA. INSTRUCTED TO REPAIR TO CREATE A SMOOTH AND EASILY CLEANABLE SURFACE. MUST MAINTAIN AT ALL TIMES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Apr 3, 2025 · Original Source

License

Jan 30, 2025

Pass

5 recorded violations

notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED MILK CRATES BEING USED AS SHELVING THROUGHOUT THE PREP AND STORAGE AREAS. MUST REMOVE AND PROVIDE SHELVING THAT IS 6" OFF THE FLOOR AND PROVIDES FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

OBSERVED POT & PAN DISH MACHINE EXCESSIVLY LEAKING FROM PIPES, INSTRUCTED TO REPAIR AND MAINTAIN.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

notedCode 53Cleaning and sanitizing

Official wording

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

Inspector’s notes

OBSERVED NO COVERED RECEPTACLE FOR PROPER DISPOSAL OF SANITARY NAPKINS IN WOMEN WASHROOM. INSTRUCTED TO PROVIDE COVERED WASTE RECEPTACLE.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED CHIPPED & BUBBLING PAINT IN THE CEILING IN THE DISHROOMS ON 2ND & 5TH FLOOR AND CHEMICAL STORAGE AREA IN 2ND FLOOR CHEMICAL STORAGE AREA. NOTED CHEMICAL STORAGE AREA IN DISH ROOM CEILING HAS BLACK MOLD LIKE SUBSTANCE. INSTRUCTED TO RESURFACE AND REPAINT CHIPPED AREAS TO ENSURE WALLS ARE SEALED, SMOOTH AND EASILY CLEANABLE.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

OBSERVED PROTECTIVE SHIELDING FULL OF RUST OF MAIN DISH MACHINE, INSTRUCTED TO REPLACE AND MAINTAIN.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Chicago Department of Public Health, Jan 30, 2025 · Original Source

License

Jan 27, 2025

Not Ready

0 recorded violations

No violations recorded in this inspection.

Official record from Chicago Department of Public Health, Jan 27, 2025 · Original Source

License

Jan 27, 2025

Fail

1 recorded violation

notedCode 53Cleaning and sanitizing

Official wording

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

Inspector’s notes

OBSERVED ONLY ONE UNISEX TOILET ROOM ON THE 33RD FLOOR, INSTRUCTED TO PROVIDE ADDITIONAL TOILET ROOM AS REQUIRED. PRIORITY FOUNDATION VIOLATION #7-38-030(C). NO CITATION ISSUED

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Jan 27, 2025 · Original Source

License

Jan 27, 2025

Pass

1 recorded violation

notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED MISSING AND DAMAGED FLOOR TILES IN THE DRY STORAGE ROOM. INSTRUCTED TO REPAIR TO CREATE A SMOOTH AND EASILY CLEANABLE SURFACE. MUST MAINTAIN AT ALL TIMES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Jan 27, 2025 · Original Source