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Eating & Drinking w/ Take Out · Boston, MA

Caffe Nero

370 Congress St

Last inspected Mar 12, 2026 · View Map ↗ · Compare ↗

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Passed

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SteadyThe last two inspections recorded a similar number of violations. Review the dated records below.

The full inspection history

12 inspections

Inspection

Mar 12, 2026

Passed

4 recorded violations

majorCode 590.002/2-501.11-PFCleaning and sanitizing

Official wording

Clean-up of Vomiting and Diarrheal Events (Pf)

Inspector’s notes

Observed no vomit kit on site for clean up. Provide and ensure instructions are attached.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.004/4-602.13-CCleaning and sanitizing

Official wording

Nonfood Contact Surfaces (C)

Inspector’s notes

Observed food debris on floor inside walk in cooler and spills inside milk reach in units @ service counter. Thoroughly clean with frequency to prevent harborage/build up

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.006/6-201.11-CCleaning and sanitizing

Official wording

Floors Walls and Ceilings-Cleanability (C)

Inspector’s notes

Observed heavy food debris on floor in kitchen underneath oven. Clean with frequency to prevent build up

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode 590.006/6-501.111-PFPests

Official wording

Controlling Pests (Pf)

Inspector’s notes

Observed immature flies in kitchen. PIC provided pest report (Feb 2026) and appointment scheduled while on site - 3/9/26

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects

Official record from Boston Inspectional Services Department, Mar 12, 2026 · Original Source

Inspection

Mar 5, 2026

Failed

4 recorded violations

majorCode 590.002/2-501.11-PFCleaning and sanitizing

Official wording

Clean-up of Vomiting and Diarrheal Events (Pf)

Inspector’s notes

Observed no vomit kit on site for clean up. Provide and ensure instructions are attached.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.004/4-602.13-CCleaning and sanitizing

Official wording

Nonfood Contact Surfaces (C)

Inspector’s notes

Observed food debris on floor inside walk in cooler and spills inside milk reach in units @ service counter. Thoroughly clean with frequency to prevent harborage/build up

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.006/6-201.11-CCleaning and sanitizing

Official wording

Floors Walls and Ceilings-Cleanability (C)

Inspector’s notes

Observed heavy food debris on floor in kitchen underneath oven. Clean with frequency to prevent build up

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode 590.006/6-501.111-PFPests

Official wording

Controlling Pests (Pf)

Inspector’s notes

Observed immature flies in kitchen. PIC provided pest report (Feb 2026) and appointment scheduled while on site - 3/9/26

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects

Official record from Boston Inspectional Services Department, Mar 5, 2026 · Original Source

Inspection

Nov 7, 2025

Passed

2 recorded violations

majorCode 590.003/3-602.11-PFFood source and labeling

Official wording

Food Labels (Pf)

Inspector’s notes

Observed Chicken salad products and yogurt parfait cups without proper labels. Provide

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode L1Other

Official wording

No wording provided in the official record.

Inspector’s notes

Missing allergen certificate. Post

In plain English

A plain-English explanation is being prepared. The official wording is the authoritative record.

More about inspection finding

Official record from Boston Inspectional Services Department, Nov 7, 2025 · Original Source

Inspection

Oct 28, 2025

Failed

2 recorded violations

majorCode 590.003/3-602.11-PFFood source and labeling

Official wording

Food Labels (Pf)

Inspector’s notes

Observed Chicken salad products and yogurt parfait cups without proper labels. Provide

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode L1Other

Official wording

No wording provided in the official record.

Inspector’s notes

Missing allergen certificate. Post

In plain English

A plain-English explanation is being prepared. The official wording is the authoritative record.

More about inspection finding

Official record from Boston Inspectional Services Department, Oct 28, 2025 · Original Source

Inspection

May 28, 2025

Passed

0 recorded violations

No violations recorded in this inspection.

Official record from Boston Inspectional Services Department, May 28, 2025 · Original Source

Inspection

Feb 20, 2025

Passed

0 recorded violations

No violations recorded in this inspection.

Official record from Boston Inspectional Services Department, Feb 20, 2025 · Original Source

Inspection

Aug 23, 2024

Passed

0 recorded violations

No violations recorded in this inspection.

Official record from Boston Inspectional Services Department, Aug 23, 2024 · Original Source

Inspection

Apr 11, 2024

Passed

3 recorded violations

majorCode 590.006/6-301.12-PFOther

Official wording

Hand Drying Provision (Pf)

Inspector’s notes

Missing paper towels at all handsinks. Provide at all times.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 590.006/6-501.111-CPests

Official wording

Controlling Pests (C)

Inspector’s notes

Observed rodent droppings under the handsink next to dishmachine. Clean to remove

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
majorCode 590.006/6-501.115-PFOther

Official wording

Prohibiting Animals (Pf)

Inspector’s notes

Observed customer with a dog inside of establishment. Reviewed proper protocal and procedures regarding Service animals. Retrain staff Will provide signage and material to educate staff and post accordingly

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Boston Inspectional Services Department, Apr 11, 2024 · Original Source

Inspection

Apr 3, 2024

Failed

3 recorded violations

majorCode 590.006/6-501.115-PFOther

Official wording

Prohibiting Animals (Pf)

Inspector’s notes

Observed customer with a dog inside of establishment. Reviewed proper protocal and procedures regarding Service animals. Retrain staff Will provide signage and material to educate staff and post accordingly

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
majorCode 590.006/6-301.12-PFOther

Official wording

Hand Drying Provision (Pf)

Inspector’s notes

Missing paper towels at all handsinks. Provide at all times.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 590.006/6-501.111-CPests

Official wording

Controlling Pests (C)

Inspector’s notes

Observed rodent droppings under the handsink next to dishmachine. Clean to remove

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects

Official record from Boston Inspectional Services Department, Apr 3, 2024 · Original Source

Inspection

Dec 12, 2023

Report filed

2 recorded violations

minorCode 590.004/4-204.112-CFood temperature

Official wording

Temperature Measuring Devices-Functionality (C)

Inspector’s notes

No inside thermometer in cookline reach in cooler. Provide.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode 590.004/4-602.13-CCleaning and sanitizing

Official wording

Nonfood Contact Surfaces (C)

Inspector’s notes

Clean walls in kitchen of visible soils behind oven.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Boston Inspectional Services Department, Dec 12, 2023 · Original Source

Inspection

Nov 3, 2023

Passed

7 recorded violations

majorCode 590.002(D)/2-103.11-PFOther

Official wording

(A)-(P) Person-In-Charge-Duties (Pf)

Inspector’s notes

Repeat pest related violations. Provide active managerial control.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 590.003/3-305.11-CContamination

Official wording

Food Storage-Preventing Contamination from the Premises (C)

Inspector’s notes

Pastry stored on lower shelfs under service line uncovered close to dusty surfaces under counter. Store foods in protected areas.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
minorCode 590.004/4-602.13-CCleaning and sanitizing

Official wording

Nonfood Contact Surfaces (C)

Inspector’s notes

Organic matter in floor drains crumbs food soils and coffee grinds under and around equipment in kitchen and at service line mice droppings on window sills and wall surfaces behind fire places under and around equipment on floors in kitchen. Clean and sanitize.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.006/6-201.16-CFacility maintenance

Official wording

Wall and Ceiling Coverings and Coatings (C)

Inspector’s notes

Wall paneling in back area near walkin cooler is loose. Repair.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
minorCode 590.006/6-202.15-COther

Official wording

Outer Openings Protected (C)

Inspector’s notes

Holes in floor under coffee bar in training area hole behind electrical box in office open ceiling above walkin cooler voids in brick work in dining room . Front door sweep in disrepair. Assess entire physical space indentify and seal any and all potential pest entry points with pest proof materials.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
majorCode 590.006/6-501.111-PFPests

Official wording

Controlling Pests (Pf)

Inspector’s notes

Mice droppings on window sill in dining area on floor and surfaces in office on floors in dining area on top of cardboard box on shelf in kitchen. Fruit flies evident in several areas in kitchen in mop closet at coffee service line. Clean and sanitize all affected areas. Provide updated IPM pest control report upon reinspection. A report dated 10/22/23 left by Verdant Control LLC has limited information regarding contributing factors to infestation of mice and fruit flies as a matter of information.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode 590.006/6-501.12-CCleaning and sanitizing

Official wording

Cleaning Frequency and Restrictions (C)

Inspector’s notes

The facility is not being cleaned with the proper frequency. Develop cleaning schedules and train staff.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Boston Inspectional Services Department, Nov 3, 2023 · Original Source

Inspection

Oct 27, 2023

Hearing scheduled

7 recorded violations

majorCode 590.002(D)/2-103.11-PFOther

Official wording

(A)-(P) Person-In-Charge-Duties (Pf)

Inspector’s notes

Repeat pest related violations. Provide active managerial control.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 590.003/3-305.11-CContamination

Official wording

Food Storage-Preventing Contamination from the Premises (C)

Inspector’s notes

Pastry stored on lower shelfs under service line uncovered close to dusty surfaces under counter. Store foods in protected areas.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
minorCode 590.004/4-602.13-CCleaning and sanitizing

Official wording

Nonfood Contact Surfaces (C)

Inspector’s notes

Organic matter in floor drains crumbs food soils and coffee grinds under and around equipment in kitchen and at service line mice droppings on window sills and wall surfaces behind fire places under and around equipment on floors in kitchen. Clean and sanitize.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.006/6-201.16-CFacility maintenance

Official wording

Wall and Ceiling Coverings and Coatings (C)

Inspector’s notes

Wall paneling in back area near walkin cooler is loose. Repair.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
minorCode 590.006/6-202.15-COther

Official wording

Outer Openings Protected (C)

Inspector’s notes

Holes in floor under coffee bar in training area hole behind electrical box in office open ceiling above walkin cooler voids in brick work in dining room . Front door sweep in disrepair. Assess entire physical space indentify and seal any and all potential pest entry points with pest proof materials.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
majorCode 590.006/6-501.111-PFPests

Official wording

Controlling Pests (Pf)

Inspector’s notes

Mice droppings on window sill in dining area on floor and surfaces in office on floors in dining area on top of cardboard box on shelf in kitchen. Fruit flies evident in several areas in kitchen in mop closet at coffee service line. Clean and sanitize all affected areas. Provide updated IPM pest control report upon reinspection. A report dated 10/22/23 left by Verdant Control LLC has limited information regarding contributing factors to infestation of mice and fruit flies as a matter of information.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode 590.006/6-501.12-CCleaning and sanitizing

Official wording

Cleaning Frequency and Restrictions (C)

Inspector’s notes

The facility is not being cleaned with the proper frequency. Develop cleaning schedules and train staff.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Boston Inspectional Services Department, Oct 27, 2023 · Original Source

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