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Restaurant · Wake County, NC

Encore

11211 Galleria Ave

Last inspected Aug 6, 2026 · View Map ↗ · Compare ↗

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Score 99.5

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SteadyThe last two inspections recorded a similar number of violations. Review the dated records below.

The full inspection history

5 inspections

1 - Inspection

Aug 6, 2026

Score 99.5

Official score: 99.5 · Understand this area’s scale

1 recorded violation

notedCode Observation:: Food debris and residue is buidling up behind equipment. 4-601.11(C) NonFOOD-CONTACT SURFACES of EQUIPMENT shall be kept free of an accumulation of dustCleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

Observation:: Food debris and residue is buidling up behind equipment. 4-601.11(C) NonFOOD-CONTACT SURFACES of EQUIPMENT shall be kept free of an accumulation of dust; dirt; FOOD residue; and other debris.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Aug 6, 2026 · Original Source

1 - Inspection

Oct 22, 2025

Score 100

Official score: 100 · Understand this area’s scale

1 recorded violation

notedCode Observation: One container of noodles in prep cooler expired on 10/21/25. 3-501.18 Discard the food requiring date labels once time/temperature window has expiredFood source and labeling

Official wording

Proper date marking & disposition

Inspector’s notes

Observation: One container of noodles in prep cooler expired on 10/21/25. 3-501.18 Discard the food requiring date labels once time/temperature window has expired; if it is not been labeled; or if the label is incorrect. -P CDI: Noodles were discarded.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems

Official record from Wake County Environmental Services, Oct 22, 2025 · Original Source

1 - Inspection

Jun 6, 2025

Score 98

Official score: 98 · Understand this area’s scale

3 recorded violations

notedCode Observation: Employee drink was stored in prep cooler beside food to be served to customers. 2-401.11 (A) Employees shall eatEmployee health and hygiene

Official wording

Proper eating; tasting; drinking or tobacco use

Inspector’s notes

Observation: Employee drink was stored in prep cooler beside food to be served to customers. 2-401.11 (A) Employees shall eat; drink; or use any form of tobacco only in designated areas where the contamination of exposed food; clean equipment and utensils; and other items needing protection can not result. CDI: Drink was discarded.

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
notedCode observation: Multiple foods in prep cooler number 1 are holding above 41F. Examples: cheese 45FFood temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

observation: Multiple foods in prep cooler number 1 are holding above 41F. Examples: cheese 45F; rice 46F; potato 43F. 3-501.16(A)(2) Maintain TCS foods in cold holding at 41F or less. -P CDI: Foods were pulled and placed in walk in cooler.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode Observation: Outside of the equipment in kitchen has dust debris building up on it. 4-601.11 (B) and (C) EquipmentCleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

Observation: Outside of the equipment in kitchen has dust debris building up on it. 4-601.11 (B) and (C) Equipment; Food-Contact Surfaces; Nonfood Contact Surfaces; and Utensils (C)

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Jun 6, 2025 · Original Source

1 - Inspection

Feb 25, 2025

Score 98.5

Official score: 98.5 · Understand this area’s scale

4 recorded violations

notedCode —Cleaning and sanitizing

Official wording

Wiping cloths: properly used & stored

Inspector’s notes

Observation: Wiping clothe was stored on rack instead of sitting submerged in sanitizer. 3-304.14(B) Hold in-use wiping cloths in properly concentrated sanitizer between uses. CDI: Wiping rag was placed in sanitizer.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode ObservationCleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

Observation; Utensil container had debris builidng up in it. 4-601.11 (B) and (C) Equipment; Food-Contact Surfaces; Nonfood Contact Surfaces; and Utensils (C)

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode —Facility maintenance

Official wording

Garbage & refuse properly disposed; facilities maintained

Inspector’s notes

Observation: Small ammount of trash is building up around the dumpster. 5-501.115 Maintaining Refuse Areas and Enclosures (C)

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
notedCode Observation: Meatballs in hot hold unit were holding at 120F at the top of the containerFood temperature

Official wording

Proper hot holding temperatures

Inspector’s notes

Observation: Meatballs in hot hold unit were holding at 120F at the top of the container; at the bottom of the container they were over 135F. 3-501.16(A)(1) Maintain TCS foods in hot holding at 135F or above. -P CDI: Meat balls were stirred up; sauce added and reheated.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature

Official record from Wake County Environmental Services, Feb 25, 2025 · Original Source

1 - Inspection

Aug 20, 2024

Score 98.5

Official score: 98.5 · Understand this area’s scale

5 recorded violations

minorCode 3-304.14Cleaning and sanitizing

Official wording

Wiping cloths: properly used & stored

Inspector’s notes

3-304.14; Core; Sanitizer rag bucket on line less at 150 ppm quat. Wet rags shall be stored in a sanitizer of appropriate concentration. Label for product used states 200 to 400 ppm quat.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 3-302.15Other

Official wording

Washing fruits & vegetables

Inspector’s notes

3-302.15; Core; Observed employee cutting basil from the original packaging. There is no labeling that it is prewashed. Raw fruits and vegetables that are intended for washing by the CONSUMER before consumption; raw fruits and vegetables shall be thoroughly washed in water to remove soil and other contaminants before being cut; combined with other ingredients; cooked; served; or offered for human consumption in READY-TO-EAT form. Wash all produce before cutting.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 3-304.12Equipment and utensils

Official wording

In-use utensils: properly stored

Inspector’s notes

3-304.12; Core; Open employee can drink stored in metal pan with tongs in the top of the prep table. In use utensils shall be stored in a clean; dry location and protected from contamination. Store in a clean pan and the drink in a different approved location.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode 4-903.11(A)Equipment and utensils

Official wording

Utensils; equipment & linens: properly stored; dried & handled

Inspector’s notes

4-903.11(A); (B) and (D); Core; Metal pans stacked together wet. Clean equipment shall be stored in a self draining position. Allow items to air dry prior to stacking.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode 6-501.110Facility maintenance

Official wording

Meets ventilation & lighting requirements; designated areas used

Inspector’s notes

6-501.110; Core; Employee jacket stored on dry storage rack. Lockers or other suitable facilities shall be used for the orderly storage of EMPLOYEE clothing and other possessions. Store employee items separate from restaurant items. ; 6-403.11; Core; Employee can drink open and stored in a pan in the top of the flip table. Employee drink in wait staff area next to food items. Areas designated for EMPLOYEES to eat; drink; and use tobacco shall be located so that FOOD; EQUIPMENT; LINENS; and SINGLE-SERVICE and SINGLE-USE ARTICLES are protected from contamination. Store employee drinks in an area separate from food and food items.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Wake County Environmental Services, Aug 20, 2024 · Original Source

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