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Restaurant · Wake County, NC

Rex Hospital Cafeteria

4420 Lake Boone Trl

Last inspected Aug 17, 2026 · View Map ↗ · Compare ↗

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Score 97.5

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More issues recentlyThe latest inspection recorded more violations than the one before it. Review the dated records below.

The full inspection history

5 inspections

1 - Inspection

Aug 17, 2026

Score 97.5

Official score: 97.5 · Understand this area’s scale

7 recorded violations

notedCode Observation: Cooked chicken in the hot holding cabinetFood temperature

Official wording

Proper hot holding temperatures

Inspector’s notes

Observation: Cooked chicken in the hot holding cabinet; display case in the cafe (112F; 124F) is no tholding 135F or higher; Temperature is used for these tow hot hoding areas and TPHC is not implemented. CDI: CHicken was discarded during inspection; All items on hot service line to be temperature checked at end of service (3/4 hrs) and food items discarded if not 135F or higher. 3-501.16 (A) (1) Time / Temperature Control for Safety Food; Hot and Cold Holding (P) Except during preparation; cooking; or cooling; or when TPHC is used; TCS FOOD shall be maintained at 135°F or above; except that roasts may be held at 130°F or above. P

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode Observation: Staff observed with artificial nails/nail polish not wearing gloves during all tasks in kitcheEmployee health and hygiene

Official wording

Personal cleanliness

Inspector’s notes

Observation: Staff observed with artificial nails/nail polish not wearing gloves during all tasks in kitche; CDI: Staff member placed gloves on during inspection. 2-302.11 Maintenance - Fingernails (Pf) (B) Unless wearing intact gloves in good repair; a Food Employee may not wear fingernail polish or artificial fingernails when working with exposed food. - Pf

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
notedCode Observation: In use tongs being placed on oven handles between use where contamination can occur. Ensure that in use utensils are stored on clean surface between use protected from sources of contaminationEquipment and utensils

Official wording

In-use utensils: properly stored

Inspector’s notes

Observation: In use tongs being placed on oven handles between use where contamination can occur. Ensure that in use utensils are stored on clean surface between use protected from sources of contamination; CDI: Tongs were placed on clean food service pan. 3-304.12 In-Use Utensils; Between-Use Storage (C) During pauses in FOOD preparation or dispensing; FOOD preparation and dispensing UTENSILS shall be stored: (A) In the FOOD with their handles above the top of the FOOD and the container; (B) In non TCS FOOD with their handles above the top of the FOOD within containers that can be closed; such as bins of dry goods; (C) On a clean; sanitized surface; (D) In running water of sufficient velocity to flush particulates to the drain; if used with moist FOOD such as ice cream or mashed potatoes; (E) In a clean; protected location if the UTENSILS; such as ice scoops; are used only with a nonTCS FOOD; or (F) In a container of water if the water is maintained at a temperature of at least 135F

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode Observation: The gasket on the front hot holding cabinet torn/poor reapir (*Door will not close)Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

Observation: The gasket on the front hot holding cabinet torn/poor reapir (*Door will not close); Cooler 6 on the service line is condensing extensively top section/falling onto closed packaged items on top section; 4-501.11 Good Repair and Proper Adjustment - Equipment (C) A) EQUIPMENT shall be maintained in a state of repair and condition that meets the requirements specified under Parts 4 1 and 4-2. (B) EQUIPMENT components such as doors; seals; hinges; fasteners; and kick plates shall be kept intact; tight; and adjusted in accordance with manufacturer's specifications.(C) Cutting or piercing parts of can openers shall be kept sharp to minimize the creation of metal fragments that can contaminate FOOD when the container is opened. Observation: The thermometer on the warewash machine is not in good repair for final rinse; Final rinse when tested 167.5. 4-502.11 (A) and (C) Good Repair and Calibration-Utensils and Temperature and Pressure Measuring Devices (C) (C) Ambient air temperature; water pressure; and water TEMPERATURE MEASURING DEVICES shall be maintained in good repair and be accurate within the intended range of use.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode Observation: The non-food contact surfaces of the following areas are accumulated with visible debris: interior walls of the plate warmerCleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

Observation: The non-food contact surfaces of the following areas are accumulated with visible debris: interior walls of the plate warmer; single service items containers on the service line/front self service area. Increase cleaning in these areas. 4-602.13 Nonfood Contact Surfaces (C) Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode Observation: The floor coating on the cook/retail hot line is bubbling and no longer cleanableCleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

Observation: The floor coating on the cook/retail hot line is bubbling and no longer cleanable; Plan for repair of these areas. 6-501.11 PHYSICAL FACILITIES shall be maintained in good repair. Repairing - Premises; Structures; Attachments; and Fixtures - Methods (C)

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode Observation: The hood system for the high temperature wahsing machine is insufficient to keep steam from collecting on drop cieling tilesFacility maintenance

Official wording

Meets ventilation & lighting requirements; designated areas used

Inspector’s notes

Observation: The hood system for the high temperature wahsing machine is insufficient to keep steam from collecting on drop cieling tiles; equipment in surrounding area. 4-301.14 Ventilation Hood Systems; Adequacy (C) Hood systems shall prevent grease or condensation from collecting on EQUIPMENT; walls; and ceilings.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Wake County Environmental Services, Aug 17, 2026 · Original Source

1 - Inspection

Jan 20, 2026

Score 97

Official score: 97 · Understand this area’s scale

5 recorded violations

notedCode Observation: Coked potatoes (123F)Food temperature

Official wording

Proper hot holding temperatures

Inspector’s notes

Observation: Coked potatoes (123F); sauce(s) (121F;119F) in the hh cabinet front production line; Cooked potato wedges in the retail line production observed (127F;124F); CDI: Products in the front hh cabinet are from breakfast service and food also staged for lunch service; Sauces were removed and reheated (167F;169F) and potatoes voluntaril discarded (breakfast items); The potato wedges for the retail production support were removed from cabinet and reheated for hh (166F;172F); It is suggested to implement a written time control policy (TPHC) for products that are not saved after food service. 3-501.16 (A) (1) Time / Temperature Control for Safety Food; Hot and Cold Holding (P) Maintain TCS foods in hot holding at 135F or above. -P

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode Observation: In use wiping clothes not beign stored in a sanitizer between use on the front production area. Ensure that wiping clothes are placed in a sanitizer between use. 3-304.14 Wiping ClothsCleaning and sanitizing

Official wording

Wiping cloths: properly used & stored

Inspector’s notes

Observation: In use wiping clothes not beign stored in a sanitizer between use on the front production area. Ensure that wiping clothes are placed in a sanitizer between use. 3-304.14 Wiping Cloths; Use Limitations (C) Hold in-use wiping cloths in properly concentrated sanitizer between uses.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode —Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

Observation: the gasket on the service refrigerator on the patient meal production line (upright) in poor repair/torn. 4-501.11 Good Repair and Proper Adjustment - Equipment (C) Maintain equipment in good repair.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode Observation: The pressur eobserved during final rinse cycle for the controlled hot water rinse exceed 35psi ont he pressure gauge. 4-501.113 Mechanical Warewashing EquipmentCleaning and sanitizing

Official wording

Warewashing facilities: installed; maintained & used; test strips

Inspector’s notes

Observation: The pressur eobserved during final rinse cycle for the controlled hot water rinse exceed 35psi ont he pressure gauge. 4-501.113 Mechanical Warewashing Equipment; Sanitization Pressure. The flow pressure of the fresh hot water SANITIZING rinse in a WAREWASHING machine; as measured in the water line immediately downstream or upstream from the fresh hot water SANITIZING rinse control value; shall be within the range specified on the machine manufacturer’s data plate and may not be less than 35 kilopascals (5 pounds per square inch) or more than 200 kilopascals (30 pounds per square inch).

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode Observation: The non-food contact surfaces of the following areas are accumulated with visible debris: interior walls of the plate warmerCleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

Observation: The non-food contact surfaces of the following areas are accumulated with visible debris: interior walls of the plate warmer; handles on the rear prep refrigerator. compressor fan covers (upright refrigerator-front service). Increase cleaning in these areas. 4-602.13 Nonfood Contact Surfaces (C) Non food contact surfaces of equipment shall be cleaned frequently to preclude accumulation of soil residues.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Jan 20, 2026 · Original Source

1 - Inspection

Jun 27, 2025

Score 98

Official score: 98 · Understand this area’s scale

7 recorded violations

notedCode Observation: Cooked hash round potatoes (112F) rear hot holding cabinetFood temperature

Official wording

Proper hot holding temperatures

Inspector’s notes

Observation: Cooked hash round potatoes (112F) rear hot holding cabinet; Cooked fingerling potatoes (121F) and cook cauli (132F) displayed in the henny penny. CDI: These products were discarded duting inspection voluntarily. PIC to determine TPHC for Henny Penny (Display) for future use due to temperature challenge during production and use. 3-501.16 (A) (1) Time / Temperature Control for Safety Food; Hot and Cold Holding (P) Maintain TCS foods in hot holding at 135F or above. -P

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode Observation: The front display refrigerator is unable to maintain 41F or belowFood temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

Observation: The front display refrigerator is unable to maintain 41F or below; soft cheese.cut leafy green (44F); Tuna salad (45F); chicken salad (51F) - salad buffet area; Display refrigerator for hummus/cracker packaged (43F); CDI: Products were discarded voluntarily during inspection. Ensure that refrigeration units are monitored daily; modify ambient temperature cooling of room temperature prepared products prior to placing in display to ensure cold hold temperature (41F) are met during storage. 3-501.16 (A) (2) and (B) Time / Temperature Control for Safety Food; Hot and Cold Holding (P) Maintain TCS foods in cold holding at 41F or less. -P

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode Observation: Prep refrigerator(s)Equipment and utensils

Official wording

Thermometers provided & accurate

Inspector’s notes

Observation: Prep refrigerator(s); make top refrigerators; reach in refrigerator display do not have air thermometers to regularly monitor temperature. Ensure that all refrigeration equipment as an ambient air thermometer to regular check refrigeration temperatures. 4-204.112 Temperature Measuring Devices - Functionality (C) (B) Provide and position correctly an air thermometer in cold/hot holding equipment.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode —Other

Official wording

Washing fruits & vegetables

Inspector’s notes

Observation: Apples obsevred with labels still affixed for plate up on the production line. CDI: APple removed for label removal and wahsing. 3-302.15 Washing Fruits and Vegetables (C) Wash fruits and vegetables prior to use.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode Observation: The gaskets on the front cookline hh cabinet do not seal doors when in useCleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

Observation: The gaskets on the front cookline hh cabinet do not seal doors when in use; allowing for hot air escape; Display refrigerator for grab and go salads cannot maintain 41F or below; display hummus refrigerator not maintaining 41F or below; Can opener blade is dull; Repair; replace or recycle equipment that is no longer in good repair. 4-501.11 Good Repair and Proper Adjustment - Equipment (C) (A) EQUIPMENT shall be maintained in a state of repair and condition that meets the requirements specified under Parts 4-1 and 4-2. (B) EQUIPMENT components such as doors; seals; hinges; fasteners; and kick plates shall be kept intact; tight; and adjusted in accordance with manufacturer's specifications. (C) Cutting or piercing parts of can openers shall be kept sharp to minimize the creation of metal fragments that can contaminate FOOD when the container is opened. Observation: The cutting boards ont he front make line; back make line are scored and no longer cleanable. Repair or replace cutting boards. 4-501.12 Cutting Surfaces (C) Resurface or replace cutting surfaces that can no longer be effectively cleaned and sanitized.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode Observation: The warewash mahcine is a high temperature machine and is being utilized for chlorine sanitization which i snot what is locate don the specfication plate for operation. Repair warewash machine and ensure that machine is operating according to data plate. 4-501.15 Warewashing MachinesCleaning and sanitizing

Official wording

Warewashing facilities: installed; maintained & used; test strips

Inspector’s notes

Observation: The warewash mahcine is a high temperature machine and is being utilized for chlorine sanitization which i snot what is locate don the specfication plate for operation. Repair warewash machine and ensure that machine is operating according to data plate. 4-501.15 Warewashing Machines; Manufacturers' Operating Instructions (C) Operate a warewashing machine in accordance with the data plate.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode —Facility maintenance

Official wording

Meets ventilation & lighting requirements; designated areas used

Inspector’s notes

Observation: The ice machine in the rear kitchen does not have sufficient overhead lighting. 6-303.11 Intensity - Lighting (C) Provide required lighting intensity (C) At least 540 lux (50 foot candles) at a surface where a FOOD EMPLOYEE is working with FOOD.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Wake County Environmental Services, Jun 27, 2025 · Original Source

1 - Inspection

Oct 9, 2024

Score 97.5

Official score: 97.5 · Understand this area’s scale

5 recorded violations

notedCode 3-501.16 (A) (2) and (B) Time / Temperature Control for Safety FoodFood temperature

Official wording

Proper cold holding temperatures

Inspector’s notes

3-501.16 (A) (2) and (B) Time / Temperature Control for Safety Food; Hot and Cold Holding (P); Container of eggs and multiple containers of cheese were found holding up to 47F in prep top / salad bar coolers due to being stacked too highly above their fill lines. Potentially hazardous food being held cold shall remain at 41F or below. CDI- Food was taken to closed refrigeration to cool down before a 4 hour period elapsed.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode 3-302.12 Food Storage Containers Identified with Common Name of Food (C)Food source and labeling

Official wording

Food properly labeled: original container

Inspector’s notes

3-302.12 Food Storage Containers Identified with Common Name of Food (C); Fine white food ingredient was being stored in a large container with no label. Another container of white food ingredient had label that was worn off and not legible. Food ingredients shall be labeled with their common name. Add/replace labels to food ingredients as needed.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
minorCode 3-304.14 Wiping ClothsCleaning and sanitizing

Official wording

Wiping cloths: properly used & stored

Inspector’s notes

3-304.14 Wiping Cloths; Use Limitations (C); Some wet wiping cloths were found being stored inside of buckets of soapy water; rather than sanitizer. Between uses; wet or moist wiping cloths shall be stored in an approved sanitizer at an appropriate concentration. Store wet wiping cloths in sanitizer between uses.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 4-501.11 Good Repair and Proper Adjustment - Equipment (C)Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-501.11 Good Repair and Proper Adjustment - Equipment (C); Several coolers throughout the kitchen were not functional and in poor repair. All food was removed from these coolers prior to the inspection. Equipment shall be maintained in a state of good repair and properly adjusted. Repair/replace coolers as needed.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 6-501.12 CleaningCleaning and sanitizing

Official wording

Physical facilities installed; maintained & clean

Inspector’s notes

6-501.12 Cleaning; Frequency and Restrictions (C); Minor amount of dust buildup was found on wall behind hot holding equipment in the front cook line. Physical facilities shall be cleaned as frequently as necessary to keep them clean. Ensure walls/floors in hard to reach/see areas (such as this) are cleaned frequently by staff.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Wake County Environmental Services, Oct 9, 2024 · Original Source

1 - Inspection

Jan 29, 2024

Score 97.5

Official score: 97.5 · Understand this area’s scale

5 recorded violations

criticalCode 3-501.16(A)(1)Food temperature

Official wording

Proper hot holding temperatures

Inspector’s notes

3-501.16(A)(1); Priority; Potatoes; pork chops; and steak all holding below 135F inside their hold-hold units (see above chart). TCS foods shall be maintained hot at 135F or above. CDI: Items taken to be reheated to 165F.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
majorCode 3-603.11Food temperature

Official wording

Consumer advisory provided for raw/ undercooked foods

Inspector’s notes

3-603.11; Priority Foundation; PIC stated that steaks on service line are cooked to 130F. There is a consumer advisory disclosure statement on virtual menu; but the steak is not indicated with a reminder on the menu. If an animal food such as beef; eggs; fish; lamb; milk; pork; poultry; or shellfish is served or sold raw; or undercooked a reminder shall include asterisking the animal-derived food requiring disclosure to a footnote. CDI: Reminder added to the steak during inspection.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode 4-502.11(A) and (C)Cleaning and sanitizing

Official wording

Equipment; food & non-food contact surfaces approved; cleanable; properly designed; constructed & used

Inspector’s notes

4-502.11(A) and (C); Core; Core; Few gaskets are torn or split on reach-in coolers; door handles broken are broken and damaged on reach-in across from grill area. Equipment shall be maintained in a state of good repair.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 4-602.13Cleaning and sanitizing

Official wording

Non-food contact surfaces clean

Inspector’s notes

4-602.13; Core; Small amount of ice build-up on walk-in freezer ceiling. Nonfood-contact surfaces of equipment shall be frequently cleaned.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 6-501.110Facility maintenance

Official wording

Meets ventilation & lighting requirements; designated areas used

Inspector’s notes

6-501.110; Core; Two employee phones observed on cookline. Lockers or other suitable facilities shall be used for the orderly storage of employee clothing and other possessions.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Wake County Environmental Services, Jan 29, 2024 · Original Source

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