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Santa Clara County, CA

Hey Chicken San Jose

670 River Oaks Py # E/F

Last inspected Sep 16, 2026 · View Map ↗ · Compare ↗

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

4 inspections

Routine Inspection

Sep 16, 2026

Pass

6 recorded violations

minorCode K41Water, plumbing, and sewage

Official wording

Plumbing approved, installed, in good repair; proper backflow devices

Inspector’s notes

Prep sink does not have an air gap of at least 1 inch into the floor sink. [CA] Ensure that the air gap at the prep sink is at least 1 inch or twice the diameter of the pipe. Observed a hose connected to the faucet of the prep sink. [CA] Remove unapproved plumbing modification.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
minorCode K05Handwashing

Official wording

Hands clean, properly washed; gloves used properly

Inspector’s notes

Employee handled trash bin and proceeded to handle a cup of sauce. Employee observed handling his phone and then handling refrigerator door handles. [CA] Ensure hands are washed after touching potentially contaminated surfaces.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode K48Other

Official wording

Plan review

Inspector’s notes

Facility has added a chinese-brand meat marinater and a chinese-brand plastic heat sealer that is used to seal chicken (without extracting air). [CA] Submit plans for the installation/addition of new equipment to DEH Plan Check at dehplancheck@deh.sccgov.org

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K23Pests

Official wording

No rodents, insects, birds, or animals

Inspector’s notes

Roach droppings observed on the ceiling around the vents in the back kitchen area. [CA] Maintain facility free of vermin.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode K26Food temperature

Official wording

Approved thawing methods used; frozen food

Inspector’s notes

Observed raw frozen chicken in boxes thawing on the floor near the 3 compartment sink. Per PIC, chicken was placed out around 2-3 hours prior frozen. [CA] Frozen potentially hazardous food shall only be thawed in one of the following ways: 1) under refrigeration that maintains the food temperature at 41°F or below, 2) completely submerged under potable running water for a period not to exceed two hours at a water temperature of 70°F or below, and with sufficient water velocity to agitate and flush off loose particles into the sink drain, 3) in a microwave oven if immediately followed by immediate preparation, 4) as part of a cooking process.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
criticalCode K14Cleaning and sanitizing

Official wording

Food contact surfaces clean, sanitized

Inspector’s notes

Two scoops used to scoops french fried and fried chicken were observed to be maintained out in ambient temperature. Per PIC, scoops were initially used to handle chicken and fried 6.5 hours ago. [CA] Ensure that all food contact surfaces are being sanitized every 4 hours. Minor Violations - Black mold-like substance has accumulated on crevices in the cutting board. Black mold-like substance has accumulated in the ice machine. [CA] Keep all food contact surfaces clean.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Santa Clara County Department of Environmental Health, Sep 16, 2026 · Original Source

Routine Inspection

Mar 2, 2026

Pass

9 recorded violations

minorCode K27Other

Official wording

Food separated and protected

Inspector’s notes

Raw shell eggs stored directly over a case of lettuce in the two-door upright cooler at the back of the kitchen. [CA] All food shall be separated and protected from cross-contamination. Store all raw meat or other raw products of animal origin below ready-to-eat food items.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K26Food temperature

Official wording

Approved thawing methods used; frozen food

Inspector’s notes

Raw, frozen, chicken observed thawing on the right side drainboard of the three compartment sink. [CA] Frozen potentially hazardous food shall only be thawed in one of the following ways: 1) under refrigeration that maintains the food temperature at 41°F or below, 2) completely submerged under potable running water for a period not to exceed two hours at a water temperature of 70°F or below, and with sufficient water velocity to agitate and flush off loose particles into the sink drain, 3) in a microwave oven if immediately followed by immediate preparation, 4) as part of a cooking process.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K14Cleaning and sanitizing

Official wording

Food contact surfaces clean, sanitized

Inspector’s notes

Heavy accumulation of black, mold-like substance observed on a cutting board. Cutting board not actively in-use. [CA] Food contact surfaces shall be maintained clean. Repair/replace as necessary when cutting boards become too worn/scratched to be properly cleaned.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K23Pests

Official wording

No rodents, insects, birds, or animals

Inspector’s notes

5+ flies observed in the kitchen area. [CA] Food facility shall be kept free of non-disease carrying insects, weevils, ants, gnats, and fruit flies.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

Paper towel dispenser at the hand sink at the entrance of the kitchen lacks a front cover plate. Cover plate appears to have broken off. [CA] Repair dispenser cover plate to ensure that single-use sanitary towels are protected from contamination prior to use.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode K05Handwashing

Official wording

Hands clean, properly washed; gloves used properly

Inspector’s notes

Employee observed handling raw chicken, then touched refrigerator door handles. Employee observed wiping copious amounts of sweat off his face with his hand. Employee was instructed to wash his hands prior to contaminating any food. [CA] Employees shall wash their hands in all of the following scenarios: (1) Immediately before engaging in food preparation, including working with nonprepackaged food, clean equipment and utensils, and unwrapped single-use food containers and utensils. (2) After touching bare human body parts other than clean hands and clean, exposed portions of arms. (3) After using the toilet room. (4) After caring for or handling any animal allowed in a food facility pursuant to this part. (5) After coughing, sneezing, using a handkerchief or disposable tissue, using tobacco, eating, or drinking. (6) After handling soiled equipment or utensils. (7) During food preparation, as often as necessary to remove soil and contamination and to prevent cross-contamination when changing tasks. (8) When switching between working with raw food and working with ready-to-eat food. (9) Before initially donning gloves for working with food. (10) Before dispensing or serving food or handling clean tableware and serving utensils in the food service area. (11) After engaging in other activities that contaminate the hands.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode K41Water, plumbing, and sewage

Official wording

Plumbing approved, installed, in good repair; proper backflow devices

Inspector’s notes

Facility has attached a hose to the end of the prep sink faucet. Hose extends fully into the basin of the prep sink. Per staff, the prep sink is used for washing raw chicken. Drain pipe of the prep sink discharges directly into a floor sink. [CA] Remove unapproved hose modification to prevent backflow, or else install a backflow prevention device to prevent contamination of potable water system. All equipment that discharges liquid waste shall be drained by means of indirect waste pipes, and all wastes drained by them shall discharge through an airgap of minimum one inch or twice the diameter of the pipe into a floor sink or other approved type of receptor.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
minorCode K04Employee health and hygiene

Official wording

Proper eating, tasting, drinking, tobacco use

Inspector’s notes

Employee observed eating lunch and drinking from an open top soda can, directly adjacent to containers full of uncovered fried chicken maintained under heat lamps in the kitchen area. [CA] No employee shall eat in the food prep, food contact storage, or food storage areas, use designated area. Employees shall drink from containers with tight fitting lids and straws to prevent contamination.

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
minorCode K01Permits, training, and postings

Official wording

Demonstration of knowledge; food safety certification

Inspector’s notes

One of the employees present could not provide a valid food handler card. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

Official record from Santa Clara County Department of Environmental Health, Mar 2, 2026 · Original Source

Follow-Up Inspection

Jul 28, 2025

Pass

0 recorded violations

No violations recorded in this inspection.

Official record from Santa Clara County Department of Environmental Health, Jul 28, 2025 · Original Source

Routine Inspection

Jul 22, 2025

Conditional Pass

9 recorded violations

minorCode K27Other

Official wording

Food separated and protected

Inspector’s notes

Found raw chicken stored above produce in 2 door upright located in front of warewash sink. [CA] All food shall be separated and protected from cross-contamination. Store all raw meat or other raw products of animal origin below ready-to-eat food items.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
criticalCode K05Handwashing

Official wording

Hands clean, properly washed; gloves used properly

Inspector’s notes

Major: Observed an employee while donning glove actively touch dirty water/discarded food in middle compartment of warewash sink and went onto touching raw chicken in first compartment sink. [CA] When changing task, employees shall wash hands immediately. [COS] Operator directed to stop what they were doing, remove their gloves and discard of chicken they touched. Minor: Observed an employee actively touched their face, hair etc several times, no active contamination occurred. [CA] Properly wash hands with soap, warm water and dry using single use paper towels as required. [COS] Operator directed to stop what they were doing and wash their hands prior to handling foods.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
criticalCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

1. Measured the following PHFs holding between 88F - 134F at heat lamp; chicken wings, fried chicken, chicken leg, chicken thighs, chicken breast and popcorn chicken. 2. Measured a container of chicken wings holding at 81F at prep table near cooks line. Per operator, PHFs made less than 1 hour. [CA] Maintain all hot PHFs held at or above 135F. [COS] Operator directed to reheat all PHFs to 165F.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K26Food temperature

Official wording

Approved thawing methods used; frozen food

Inspector’s notes

Observed raw chicken sitting in stagnant water at warewash sink (left compartment). Note: Facility has a 1-compartment prep sink on the other side of wall. [CA] Discontinue using warewash sink to prep/thaw raw PHFs. [COS] Operator directed to relocate all raw chicken prepping to 1-compartment sink.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

Found paper towel stored outside of mounted dispenser at hand wash station located in front of warewash sink. [CA] Single-use sanitary towels shall be provided in dispensers; heated-air hand drying device may be substituted for single-use towels.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode K44Pests

Official wording

Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

Inspector’s notes

Observed clutter in back small storage area and prep area. [CA] Reorganize boxes and remove any unused items. Ensure walk-way is easily accessible.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode K23Pests

Official wording

No rodents, insects, birds, or animals

Inspector’s notes

Found several flies in back prep area. [CA] Each food facility shall be free of pest such as flies. Provide approved pest control services.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode K43Cleaning and sanitizing

Official wording

Toilet facilities: properly constructed, supplied, cleaned

Inspector’s notes

Found toilet tissue stored outside of mounted dispenser at employee's restroom. [CA] Toilet tissue shall be provided in a permanently installed dispenser at each toilet.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K35Equipment and utensils

Official wording

Equipment, utensils: Approved, in good repair, adequate capacity

Inspector’s notes

Found an unapproved 1 stove burner and electric stove under prep table in back area. [CA] Remove all unapproved equipment.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

Official record from Santa Clara County Department of Environmental Health, Jul 22, 2025 · Original Source

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