Santa Clara County, CA

Jack In The Box #411

Name: Jack In The Box #411
Address: 1737 S Bascom Av, Santa Clara County, CA

1737 S Bascom Av

Last inspected Apr 10, 2026 · View Map ↗ · Compare ↗

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Repeat problemsSerious findings or closures appear in two or more of the last three inspections. Review the dated records below.

The full inspection history

3 inspections

Routine Inspection

Apr 10, 2026

Pass

4 recorded violations

minorCode K35Equipment and utensils

Official wording

Equipment, utensils: Approved, in good repair, adequate capacity

Inspector’s notes

Ambient temperature of under counter cooler at front measured at 45F. Manager adjusted unit's thermostat but temperature did not decrease. [CA]: All cooling units shall be able to cold hold PHFs at 41F or below. Discontinue use for PHFs. Adjust/repair/asses unit as needed.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

criticalCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

Multiple Potentially Hazardous Food in the front under counter cooler measured between 49F - 53F. Ambient temperature of unit measured at 45F. [CA]: Potentially Hazardous Food (PHFs) shall be cold held at 41F or below at all times. [COS]: PHFs that were out of temperature for more than 4 hours were voluntarily discarded. [SA]: PHFs that were out of temperature for less than 4 hours were relocated to another cooling unit to cool down.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature

minorCode K41Water, plumbing, and sewage

Official wording

Plumbing approved, installed, in good repair; proper backflow devices

Inspector’s notes

At the prep sink, cold water valve handle was loose. [CA]: Secure cold water valve handle.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

minorCode K38Facility maintenance

Official wording

Adequate ventilation/lighting; designated areas, use

Inspector’s notes

Both restrooms did not have operable ventilation fans. [CA]: Repair ventilation fans and maintain in good condition.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Santa Clara County Department of Environmental Health, Apr 10, 2026 · Original Source

Routine Inspection

May 30, 2025

Pass

2 recorded violations

minorCode K14Cleaning and sanitizing

Official wording

Food contact surfaces clean, sanitized

Inspector’s notes

Washed and wet containers stacked on top of each other at 3 comp sink area. [CA]: Equipment and utensils must be properly air dried after sanitizing and prior to stacking.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

minorCode K41Water, plumbing, and sewage

Official wording

Plumbing approved, installed, in good repair; proper backflow devices

Inspector’s notes

1. At the 3 comp sink, the cold water valve was loose and in disrepair. [CA]: Sink valves for hot and cold water shall be operable. [COS]: Staff tightened the valve. 2. Leak observed from prep sink faucet. [CA]: Repair faucet and remove leak. Maintain faucet in good repair.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Santa Clara County Department of Environmental Health, May 30, 2025 · Original Source

Routine Inspection

Sep 27, 2024

Pass

2 recorded violations

minorCode K45Cleaning and sanitizing

Official wording

Floor, walls, ceilings: built,maintained, clean

Inspector’s notes

Accumulation of debris underneath the sanitizer storage rack at the dry storage area. [CA]: Clean noted area. Ensure areas underneath and behind equipment and in hard-to-reach areas are maintained clean to prevent the accumulation of dirt and debris.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

criticalCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

At the only hand sink station at the kitchen preparation area, dispenser did not have single use towels. [CA]: All hand sink stations must be supplied with single use towels at all times. [COS]: Staff re-supplied the dispenser with single use towels.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.