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Santa Clara County, CA

McDonald's #14680

1249 Great Mall Dr

Last inspected Sep 30, 2026 · View Map ↗ · Compare ↗

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Repeat problemsSerious findings or closures appear in two or more of the last three inspections. Review the dated records below.

The full inspection history

5 inspections

Routine Inspection

Sep 30, 2026

Pass

6 recorded violations

criticalCode K14Cleaning and sanitizing

Official wording

Food contact surfaces clean, sanitized

Inspector’s notes

During warewashing, observed employee skip sanitizing step of metal cup. Per PIC, metal cup is used to scoop deep frying oil used to cook chicken. [CA] Food contact surfaces of equipment and utensils shall be washed, rinsed, and sanitized using sanitizer at the appropriate concentration, such as quaternary ammonia at 200ppm. [COS] Employee washed, rinsed, and sanitized metal cup using quaternary ammonia at 200ppm.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K01Permits, training, and postings

Official wording

Demonstration of knowledge; food safety certification

Inspector’s notes

At the time of inspection, PIC unable to present food handler cards of one employee. [CA] All employees who handle, prepare, or serve non-prepackaged food shall obtain a food handler card within 30 days of hire.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
minorCode K23Pests

Official wording

No rodents, insects, birds, or animals

Inspector’s notes

By the back of the facility, observed one dead cockroach on the floor. Observed two dead cockroaches on the wall by the washing machine. No live activity was observed. [CA] Food facilities shall remain free of insects and vermin.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode K08Other

Official wording

Time as a public health control; procedures & records

Inspector’s notes

At the time of inspection, PIC unable to present written procedures for TPHC (time is a public health control - 4 hour rule). [CA] Written procedures for TPHC (time is a public health control - 4 hour rule) shall be made available upon request.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K05Handwashing

Official wording

Hands clean, properly washed; gloves used properly

Inspector’s notes

By the egg press, observed employee handle raw shell eggs and attempted to resume cooking before being stopped. Observed employee touch lip of carton of pooled eggs and attempted to take out tray of pancakes. [CA] Employees shall wash their hands before beginning work, before handling food/equipment/utensils, when switching from raw to ready to eat foods, after touching body parts, after using the restroom, and any time when contamination may occur. [COS] Employee was instructed to wash hands before cooking and handling pancakes.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode K42Facility maintenance

Official wording

Garbage & refuse properly disposed; facilities maintained

Inspector’s notes

In the outside refuse area, garbage and recycling lids left open. [CA] Refuse container lids shall remain closed when not in use to prevent the harborage and attraction of vermin.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Santa Clara County Department of Environmental Health, Sep 30, 2026 · Original Source

Follow-Up Inspection

Mar 19, 2026

Pass

0 recorded violations

No violations recorded in this inspection.

Official record from Santa Clara County Department of Environmental Health, Mar 19, 2026 · Original Source

Routine Inspection

Mar 16, 2026

Conditional Pass

6 recorded violations

criticalCode K08Other

Official wording

Time as a public health control; procedures & records

Inspector’s notes

Sliced cheeses subjected to time as a public health control observed labeled with stickers that denoted discard at time at 2:07PM. However, cheeses were still in use by 4:09PM. [CA] When time only, rather than time and temperature is used as a public health control, PHFs shall be time marked to indicate when item is removed from temperature control, discarded if not consumed or served within 4 hours (or less), and written procedures shall be readily available for review. [COS] Cheeses were voluntarily discarded by the manager.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K23Pests

Official wording

No rodents, insects, birds, or animals

Inspector’s notes

15+ flies observed in the kitchen area, some of which were crawling on piles of bagged trash maintained in a large, rolling container near the back door. 5+ flies observed in the dining area. Reviewed recent pest control service report conducted by Ecolab, which stated that the facility was treated for "large fly activity" and that traps were 25% full. *Note: See K42m.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
criticalCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

In the right-side basket warmer unit (oriented when entering the kitchen area), fried chicken measured 119F in one hot-hold basket, and fried chicken measured 130F in another hot-hold basket. Per the manager, items had been in hot holding for less than 35 minutes. *Note: Manager states that the chicken is subject to temperature control. Manager and specialist calibrated thermometers with an ice bath. French fries measured between 118F and 127F while maintained in hot holding to the left of the fryers. Per staff, items had been fried less than 1 hour prior. [CA] Potentially hazardous foods shall be held at 41F or below, or at 135F or above to prevent the growth of bacteria. [COS] Fried chicken was voluntarily discarded by the manager. Fries to be served or else discarded by 7:00PM.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K45Cleaning and sanitizing

Official wording

Floor, walls, ceilings: built,maintained, clean

Inspector’s notes

Accumulation of soda syrup on the floor under the soda syrup dispensers. Flies observed concentrated in the area. [CA] Walls and/or floors in food preparation area shall be kept clean to prevent the attraction of vermin.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K42Facility maintenance

Official wording

Garbage & refuse properly disposed; facilities maintained

Inspector’s notes

Large, rolling container full of bagged trash observed in the back of the facility, near the back door. *Note: Flies observed crawling on the bags of trash. [CA] Refuse containers shall be collected or cleaned frequently enough to minimize the development of objectionable odors or conditions that attract or harbor insects or rodents. Ensure that bagged waste is taken out frequently to prevent the attraction of pests.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
minorCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

Handwash sink near the ice machine partially obstructed with a large bucket balanced directly on top of the wash basin. [CA] Handwashing facility shall be clean, unobstructed, and accessible at all times.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

Official record from Santa Clara County Department of Environmental Health, Mar 16, 2026 · Original Source

Routine Inspection

Jul 11, 2025

Pass

1 recorded violation

minorCode K05Handwashing

Official wording

Hands clean, properly washed; gloves used properly

Inspector’s notes

Employee observed moving and handling trash bin by the grill and did not wash their hands. [CA] Employees shall properly wash their hands using warm water, soap, and single-use paper towels when required. [COS] Employee was stopped before contaminating food or food contact surfaces and asked to wash their hands.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

Official record from Santa Clara County Department of Environmental Health, Jul 11, 2025 · Original Source

Routine Inspection

Oct 23, 2024

Pass

2 recorded violations

criticalCode K05Handwashing

Official wording

Hands clean, properly washed; gloves used properly

Inspector’s notes

Cook line employee observed consuming from personal beverage with gloves still donned on. Employee set down beverage at the break area and then went back to station to begin food preparation. [CA] Ensure employees are properly washing hands as required. Employees shall wash their hands in all of the following instances: (1) Immediately before engaging in food preparation, including working with non-prepackaged food, clean equipment and utensils, and unwrapped single-use food containers and utensils. (2) After touching bare human body parts other than clean hands and clean, exposed portions of arms. (3) Immediately after using the toilet room and again when returning into the kitchen. (4) After caring for or handling any animal allowed in a food facility in pursuant to this part. (5) After coughing, sneezing, using a handkerchief or disposable tissue, using tobacco, eating, or drinking. (6) After handling soiled equipment or utensils. (7) During food preparation as often as necessary to remove soil and contamination and to prevent cross-contamination when changing tasks. (8) When switching between working with raw food and working with ready-to-eat foods. (9) Before initially donning gloves for working with food. (10) Before dispensing or serving food or handling clean tableware and serving utensils in the food service area. (11) After engaging in other activities that contaminate the hands. Properly wash hands with soap, warm water and dry using single use paper towels as required. Single-use gloves shall be removed prior to washing hands. [COS] This Division intervened before employee began food preparation and instructed employee to wash hands.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

Raw beef burger patties maintained at the drawer refrigerator measured between 45F to 48F. At time of investigation, refrigerator was turned off. Manager stated that at the end of the day, all left over patties, opened or sealed are discarded. Raw burger patties were brought out from the walk-in refrigerator at approximately 10:00 AM. [CA] PHFs shall be held at 41°F or below or at 135°F or above. [COS] Refrigerator was turned on to immediately cool beef patties. Observed temperature on thermostat decrease from 55F to 43F.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature

Official record from Santa Clara County Department of Environmental Health, Oct 23, 2024 · Original Source

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