Routine Inspection
Aug 18, 2026
Pass
0 recorded violations
No violations recorded in this inspection.
Official record from Santa Clara County Department of Environmental Health, Aug 18, 2026 · Original Source
Santa Clara County, CA
N Phale Restaurant
1054 Story Rd
Last inspected Aug 18, 2026 · View Map ↗ · Compare ↗
Pass
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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.
The full inspection history
2 inspectionsRisk Factor Inspection
Jul 25, 2026
Closed
The health department recorded a closure at this inspection.
6 recorded violations
criticalCode K06Handwashing
Official wording
Adequate handwash facilities supplied, accessible
Inspector’s notes
1. Soap dispenser at the kitchen hand sink was empty. [corrective action] Refill the soap dispenser. [correction] Owner provided a portable hand soap dispenser. 2. Paper towel dispenser was not available at the hand sink at the front service area. [corrective action] Install a paper towel dispenser and keep it stocked at all times.
In plain English
Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.
More about handwashing problemsminorCode K21Water, plumbing, and sewage
Official wording
Hot and cold water available
Inspector’s notes
Hot water from the food preparation sink measured 117F. [corrective action] Provide hot water, minimum 120F.
In plain English
The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.
More about water, plumbing, or sewage problemscriticalCode K07Food temperature
Official wording
Proper hot and cold holding temperatures
Inspector’s notes
Whole cooked chicken and rice porridge in the walk-in cooler measured 51F. [corrective action] Maintain potentially hazardous foods at 41F or below. [correction] Food moved to merchandiser refrigerator. Note: Per owner, food was cooked earlier today.
In plain English
Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.
More about food kept at an unsafe temperatureminorCode K49Permits, training, and postings
Official wording
Permits available
Inspector’s notes
This facility has changed ownership. The current owner is operating without a valid health permit. New business name is "N Pha Le". Previous name was Suong Huong Restaurant and owner was SH House. [corrective action] Obtain a health permit from the Department of Environmental Health. Submit facility evaluation form and permit application to dehweb@deh.sccgov.org within 48 hours.
In plain English
A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.
More about paperwork, training, or posting issuescriticalCode K23Pests
Official wording
No rodents, insects, birds, or animals
Inspector’s notes
1. Observed Vermin: One live cockroach was observed on the food preparation table in the kitchen. 5+ live cockroaches were observed in the drawers at the front service area. 2. Photographs: Taken for documentation purposes. 3. Supervisor Notified: Elizabeth Tobin 4. Notification: The person in charge during inspection, Nhung Nguyen (owner), has been informed that the facility must close immediately. [corrective action] The premises of each food facility must be maintained free of vermin. A facility cannot operate if there is a vermin infestation that leads to contamination of food contact surfaces, packaging, utensils, food equipment, or adulteration of food. The facility is required to cease operations immediately and must remain closed until all corrective actions on the provided checklist are completed. Requirements Before Reopening: 1. Email the signed and completed Reopening Checklist to the assigned inspector. 2. Submit a copy of the pest control report from a licensed provider.
In plain English
The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.
More about signs of rodents or insectscriticalCode K16Other
Official wording
Compliance with shell stock tags, condition, display
Inspector’s notes
Clams in the walk-in cooler did not have shellstock tags. Owner stated tags were thrown away. [corrective action] Ensure shellfish is purchased from an approved source. Keep tag with the shellfish until it sells out. Keep shellfish tags on file for at least 90 days. [correction] Clams were voluntarily discarded. See VC&D form.
In plain English
An issue that does not fit the common categories. Check the official wording for details.
More about other findingOfficial record from Santa Clara County Department of Environmental Health, Jul 25, 2026 · Original Source