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Santa Clara County, CA

Pho Duoi Bo

2465 Alvin Av

Last inspected Dec 4, 2025 · View Map ↗ · Compare ↗

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

4 inspections

Follow-Up Inspection

Dec 4, 2025

Pass

0 recorded violations

No violations recorded in this inspection.

Official record from Santa Clara County Department of Environmental Health, Dec 4, 2025 · Original Source

Routine Inspection

Dec 2, 2025

Conditional Pass

12 recorded violations

minorCode K36Equipment and utensils

Official wording

Equipment, utensils, linens: Proper storage and use

Inspector’s notes

Ice scoop maintained inside ice machine with handle in direct contact with consumable ice. [CA] Handle to ice scoop shall be stored so that it is not in direct contact with ice.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode K27Other

Official wording

Food separated and protected

Inspector’s notes

Raw meats stored above open buckets of cooling soup. [CA] All food shall be separated and protected from cross-contamination. Store all raw meat or other raw products of animal origin below ready-to-eat food items.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
criticalCode K14Cleaning and sanitizing

Official wording

Food contact surfaces clean, sanitized

Inspector’s notes

Observed two pitchers of water with black/grey lids with light brown mold-like growth on the spouts underneath the lids. Manager and employee stated that the pitches of water are cleaned and sanitized nightly. [CA] Ensure food contact surfaces and cleaned and sanitized. [COS] Instructed employee to discard water and to wash and sanitize pitchers. Chlorine sanitizer at the mechanical dish machine measured at 25 ppm. [CA] Maintain chlorine in mechanical warewash machine at 50 PPM or per manufacturer specifications.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K48Other

Official wording

Plan review

Inspector’s notes

Facility has removed previously installed upright dish machine and replaced with a under counter dish machine. [CA] A person proposing to build or remodel a food facility shall submit plans and specifications for review and shall receive plan approval prior to starting any new construction or remodeling. Contact DEH at 408-918-3400 or at www.ehinfo.org to obtain plan check requirements. Cease and desist usage of the dish machine until plans have been approved. ** Repeat violation. Submit plans by comply-by date. Failure to do so will result in equipment being impounded.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K26Food temperature

Official wording

Approved thawing methods used; frozen food

Inspector’s notes

Observed numerous buckets of frozen tripe thawing in standing water - in front of the hand wash sink in the kitchen, 4 buckets underneath the shelf in the dry storage room. [CA] Frozen potentially hazardous food shall only be thawed in one of the following ways: 1) under refrigeration that maintains the food temperature at 41°F or below, 2) completely submerged under potable running water for a period not to exceed two hours at a water temperature of 70°F or below, and with sufficient water velocity to agitate and flush off loose particles into the sink drain, 3) in a microwave oven if immediately followed by immediate preparation, 4) as part of a cooking process.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K05Handwashing

Official wording

Hands clean, properly washed; gloves used properly

Inspector’s notes

Observed employee utilizing bare hands to handle ready-to-eat sprouts and herbs. Same employee observed using phone and then handling food without first washing hands. [CA] Ensure employees are properly washing hands as required. Employees shall wash their hands in all of the following instances: (1) Immediately before engaging in food preparation, including working with non-prepackaged food, clean equipment and utensils, and unwrapped single-use food containers and utensils. (2) After touching bare human body parts other than clean hands and clean, exposed portions of arms. (3) Immediately after using the toilet room and again when returning into the kitchen. (4) After caring for or handling any animal allowed in a food facility in pursuant to this part. (5) After coughing, sneezing, using a handkerchief or disposable tissue, using tobacco, eating, or drinking. (6) After handling soiled equipment or utensils. (7) During food preparation as often as necessary to remove soil and contamination and to prevent cross-contamination when changing tasks. (8) When switching between working with raw food and working with ready-to-eat foods. (9) Before initially donning gloves for working with food. (10) Before dispensing or serving food or handling clean tableware and serving utensils in the food service area. (11) After engaging in other activities that contaminate the hands. Properly wash hands with soap, warm water and dry using single use paper towels as required. Single-use gloves shall be removed prior to washing hands.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
criticalCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

Approximately 5-6 cooked beef rib bones hot holding in broth measured between 108F to 118F. Employee stated that rib bones have been maintained for approximately 1-2 hours. Container of ox tail maintained in hot holding unit measured between 133F for oxtail outside of the broth and 136F for oxtail inside the broth. Employees stated that oxtail has been maintained for approximately 1-2 hours. Raw bean sprouts maintained in water measured at 53F. Employee stated that bean sprouts are replenished every 1-2 hours. Raw bean sprouts maintained inside the two-door reach-in refrigerator measured at 45F. Ambient temperature of the refrigerator measured between 46F to 48F. Observed 3 plastic buckets of hot soup cooling inside the refrigerator. Employee stated that the soup was placed inside approximately 30 minutes to one hour prior. Boba maintained inside cooker measured at 117F. [CA] PHFs shall be held at 41°F or below or at 135°F or above. [COS] Beef rib bones were reheated in large stock pot to 165F prior to hot holding. Temperature on the hot holding unit was increased. Ice was added to container of bean sprouts to immediately cool.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K04Employee health and hygiene

Official wording

Proper eating, tasting, drinking, tobacco use

Inspector’s notes

Dish washing employee observed eating in the middle of ware washing and food preparation. Employees' personal food and opened beverages observed stored in areas of food preparation/opened food. [CA] No employee shall eat or drink in the food prep, food contact storage, or food storage areas, use designated area. Provide designated location for employees to store personal food and beverages that is separated and protected from facility food.

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
minorCode K01Permits, training, and postings

Official wording

Demonstration of knowledge; food safety certification

Inspector’s notes

One employee lacked food handler card. Employee stated that he has been employed for approximately 2-3 months. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
minorCode K21Water, plumbing, and sewage

Official wording

Hot and cold water available

Inspector’s notes

Hot water not available at the hand wash sink in the kitchen. Faucet has been removed. [CA] Handwashing facilities shall be equipped to provide minimum 100°F water under pressure for a minimum of 15 seconds. Repair plumbing fixture and maintain in clean and good repair.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
minorCode K44Pests

Official wording

Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

Inspector’s notes

Observed employees personal cellphone stored inside serving bowl. [CA] No person shall store clothing or personal effects in any area used for the storage and preparation of food or food contact surfaces.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode K09Food temperature

Official wording

Proper cooling methods

Inspector’s notes

Observed 3 plastic buckets of hot soup cooling inside the two-door reach-in refrigerator, 3 plastic buckets of hot soup cooling inside the one-door upright freezer, and 6 buckets of hot soup cooling inside the two-door upright freezer. Buckets were filled almost to the top, with each bucket stored touching each other. All soups measured between 105F to 110F. Employee stated that soup has been cooled inside the refrigerators for approximately 30 minutes to an hour. [CA] Potentially Hazardous Foods (PHFs) shall be cooled rapidly from 135°F to 70°F within 2 hours and from 70°F to 41°F within 4 hours. Cool foods using approved containers which facilitate heat transfer, such as metal. Properly store cooling foods in such a way to allow proper air flow. * Discontinue cooling large quantities of food inside reach-in refrigerator.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature

Official record from Santa Clara County Department of Environmental Health, Dec 2, 2025 · Original Source

Follow-Up Inspection

Jul 21, 2025

Pass

0 recorded violations

No violations recorded in this inspection.

Official record from Santa Clara County Department of Environmental Health, Jul 21, 2025 · Original Source

Routine Inspection

Jul 16, 2025

Conditional Pass

11 recorded violations

minorCode K36Equipment and utensils

Official wording

Equipment, utensils, linens: Proper storage and use

Inspector’s notes

Bowls used as scoops for dry ingredients. [CA] Use approved utensils such as scoops or spoons with handles to ensure hands do not come in direct contact with food.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

Hand wash sink in the kitchen partially obstructed with a strainer maintained inside the wash basin. [CA] Handwashing facility shall be clean, unobstructed, and accessible at all times.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
criticalCode K11Food temperature

Official wording

Proper reheating procedures for hot holding

Inspector’s notes

Beef ribs maintained inside the hot holding unit measured between 45F above the soup and at 53F for ribs submerged inside the soup. Employee stated that the beef ribs were taken out from the preparation refrigerator to reheat to a warm temperature approximately 30 minutes prior. Upon orders, the beef ribs are reheated again inside the large soup prior to service. [CA] Reheating for hot holding shall be done rapidly, and the time the food is between 41°F and 165°F shall not exceed two hours. Discontinue reheated PHF items inside the hot holding unit. [COS] Instructed employee to reheat beef ribs inside large soup pot.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K26Food temperature

Official wording

Approved thawing methods used; frozen food

Inspector’s notes

Observed numerous bags of frozen beef tripe thawing in buckets of standing water inside the dry storage room. [CA] Frozen potentially hazardous food shall only be thawed in one of the following ways: 1) under refrigeration that maintains the food temperature at 41°F or below, 2) completely submerged under potable running water for a period not to exceed two hours at a water temperature of 70°F or below, and with sufficient water velocity to agitate and flush off loose particles into the sink drain, 3) in a microwave oven if immediately followed by immediate preparation, 4) as part of a cooking process.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K34Cleaning and sanitizing

Official wording

Warewash facilities: installed/maintained; test strips

Inspector’s notes

Facility lacks test strips to measure sanitizer concentration and/or high temperature dish machine. [CA] Testing equipment and materials shall be provided to adequately measure the applicable sanitization method used during manual or mechanical warewashing.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K44Pests

Official wording

Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

Inspector’s notes

Observed employee's personal phone stored inside a bowl at the food preparation table. [CA] No person shall store clothing or personal effects in any area used for the storage and preparation of food or food contact surfaces. Utilize provided lockers.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode K04Employee health and hygiene

Official wording

Proper eating, tasting, drinking, tobacco use

Inspector’s notes

Employee's bowl of chicken nuggets maintained on top of the food preparation refrigerator. [CA] No employee shall eat or drink in the food prep, food contact storage, or food storage areas, use designated area. Provide designated location for employees to store personal food and beverages, separated and protected from restaurant food.

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
criticalCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

Bean sprouts maintained in water in ambient temperature measured at 58F. Employee added ice into the container. Bean sprouts later measured at 51F towards the end of the inspection. Observed large tub of prepackaged raw beef ribs and various types of raw beef cuts maintained out in ambient temperature. No active preparation was being conducted. Employee stated that the beef was delivered today and is going to be cooked. Observed stacks of cooked beef flank meat and/or beef brisket maintained above the load limit of the food preparation refrigerator measuring between 48F at the top and 43F at the bottom. Employee stated that the meat was sliced about 30 minutes to an hour prior. [CA] PHFs shall be held at 41°F or below or at 135°F or above. Use only small portions of food during preparation so that it does not exceed the maximum amount of time allowed for diligent prep. Discontinue storing meats above the load limit of the food preparation refrigerator. [COS] Additional ice was added into the bean sprouts.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K48Other

Official wording

Plan review

Inspector’s notes

Facility has removed the previously observed upright dishmachine and replaced with a high temperature undercounter dish machine. Facility has not received prior approval for the installation and and use of the dish machine. [CA] A person proposing to build or remodel a food facility shall submit plans and specifications for review and shall receive plan approval prior to starting any new construction or remodeling. Contact DEH at 408-918-3400 or at www.ehinfo.org to obtain plan check requirements. Immediately cease and desist usage of the dish machine. Submit plan check application prior to comply-by date. Facility shall received approval from the this Division and completed the final plan check inspection to ensure equipment is installed as proposed on plans.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K22Water, plumbing, and sewage

Official wording

Sewage and wastewater properly disposed

Inspector’s notes

Observed janitorial sink slow to drain. No back-up of sewage observed. Observed kitchen hand wash sink slow to drain. [CA] Food facility shall not operate if there is sewage overflowing or backing up in the food facility. The food facility, or impacted areas, shall remain closed until all plumbing problems have been corrected and all contaminated surfaces have been cleaned and sanitized. Investigate cause and repair in an approved manner.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
minorCode K14Cleaning and sanitizing

Official wording

Food contact surfaces clean, sanitized

Inspector’s notes

Surface temperature of the high temperature dish machine measured at 143F via DishTemp. At time of inspection, no active ware washing was being conducted. [CA] Water in the rinse cycle must be at or above 171°F for 30 seconds in the high temperature dishwasher. Ensure surface temperature of utensils reached at minimum of 160F. [SA] Temporarily utilize the three-compartment sink for manual ware washing. Manual warewashing shall be accomplished by using a three-compartment sink where the utensils are first precleaned, washed with hot soapy water, rinsed with hot water, sanitized with an approved method, and air dried. Use 1 TBS of bleach (5.25%) per 1 gal. of water for chlorine solution (100 PPM). Use 1 tbs of quaternary ammonium (10%) per 2 gal. of water for quaternary ammonium (200 PPM). ** Note: Undercounter dish machine did not go through plan check process. Cease and desist usage of the dish machine until equipment has been approved by this Division.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Santa Clara County Department of Environmental Health, Jul 16, 2025 · Original Source

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