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Santa Clara County, CA

Pho Lovers

253 E Maude Av

Last inspected Sep 22, 2026 · View Map ↗ · Compare ↗

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Repeat problemsSerious findings or closures appear in two or more of the last three inspections. Review the dated records below.

The full inspection history

3 inspections

Routine Inspection

Sep 22, 2026

Pass

5 recorded violations

minorCode K09Food temperature

Official wording

Proper cooling methods

Inspector’s notes

Cooling broth in deep vats. PIC instructed to transfer to shallow container. [CA] Properly cool PHF's using shallow containers, using no more than 2 inches for solid foods and no more than 3 inches for liquids.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
criticalCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

Cooked chicken measured at 90F. Per PIC, chicken was cooked 1 hour prior to inspection. [CA] PHFs shall be held at 135°F or above. [COS] Chicken was reheated to 165F and placed in a warmer.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K26Food temperature

Official wording

Approved thawing methods used; frozen food

Inspector’s notes

Thawing beef in a tub on a shelf. [CA] Frozen potentially hazardous food shall only be thawed in one of the following ways: 1) under refrigeration that maintains the food temperature at 41°F or below, 2) completely submerged under potable running water for a period not to exceed two hours at a water temperature of 70°F or below, and with sufficient water velocity to agitate and flush off loose particles into the sink drain, 3) in a microwave oven if immediately followed by immediate preparation, 4) as part of a cooking process.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K34Cleaning and sanitizing

Official wording

Warewash facilities: installed/maintained; test strips

Inspector’s notes

Noodles in colander sitting on drainboard of 3-comp sink. [CA] Do not use the warewash sink for any other purpose other than washing and sanitizing equipment.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K39Equipment and utensils

Official wording

Thermometers provided, accurate

Inspector’s notes

No probe thermometer was available at time of inspection. [CA] An accurate easily readable metal probe thermometer (accurate to +/- 2°F) that is designed to measure the temperature of thin masses shall be provided and readily available to accurately measure the temperatures of potentially hazardous foods.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

Official record from Santa Clara County Department of Environmental Health, Sep 22, 2026 · Original Source

Routine Inspection

Jun 17, 2026

Pass

6 recorded violations

minorCode K27Other

Official wording

Food separated and protected

Inspector’s notes

Raw meat stored above cut and uncovered onions in walk-in. [CA] All food shall be separated and protected from cross-contamination. Store all raw meat or other raw products of animal origin below ready-to-eat food items.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K34Cleaning and sanitizing

Official wording

Warewash facilities: installed/maintained; test strips

Inspector’s notes

Rinsing meat in the 3-comp sink. [CA] Do not use the warewash sink for any other purpose other than washing and sanitizing equipment.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K26Food temperature

Official wording

Approved thawing methods used; frozen food

Inspector’s notes

Ribs thawing in standing water. [CA] Frozen potentially hazardous food shall only be thawed in one of the following ways: 1) under refrigeration that maintains the food temperature at 41°F or below, 2) completely submerged under potable running water for a period not to exceed two hours at a water temperature of 70°F or below, and with sufficient water velocity to agitate and flush off loose particles into the sink drain, 3) in a microwave oven if immediately followed by immediate preparation, 4) as part of a cooking process.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K08Other

Official wording

Time as a public health control; procedures & records

Inspector’s notes

Written procedures were not available for inspector to review at time of inspection but items were time marked and discarded after 4 hours. [CA] Provide written procedures and time marking for PHFs utilizing time as a public health control (TPHC).

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K44Pests

Official wording

Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

Inspector’s notes

Back screen door has gaps all around larger than 1/4 inches. [CA] Eliminate gap greater than 1/4" to prevent the entrance and harborage of vermin

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
criticalCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

Box of green onions blocking handwash sink. [CA] Handwashing facility shall be clean, unobstructed, and accessible at all times. [COS] Box was relocated to a prep table.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

Official record from Santa Clara County Department of Environmental Health, Jun 17, 2026 · Original Source

Routine Inspection

Oct 27, 2025

Pass

5 recorded violations

minorCode K44Pests

Official wording

Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

Inspector’s notes

Back screen door has gaps all around larger than 1/4 inches. [CA] Eliminate gap greater than 1/4" to prevent the entrance and harborage of vermin.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode K36Equipment and utensils

Official wording

Equipment, utensils, linens: Proper storage and use

Inspector’s notes

Ice scoop is stored next to the handwash sink in the front reception area. [CA] Store scoop away from sink to prevent cross-contamination.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode K30Other

Official wording

Food storage: food storage containers identified

Inspector’s notes

Several bulk spice containers had no labels and were not easily identifiable. [CA] Working containers holding food or food ingredients that are removed from their original packages shall be identified with the common name of the food if not easily recognizable.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K08Other

Official wording

Time as a public health control; procedures & records

Inspector’s notes

No written procedures were available for inspector to review at time of inspection but items were time marked and discarded after 4 hours. [CA] Provide written procedures and time marking for PHFs utilizing time as a public health control (TPHC).

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

Dirty equipment placed into handwash sink. [CA] A handwashing facility shall not be used for purposes other than handwashing.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

Official record from Santa Clara County Department of Environmental Health, Oct 27, 2025 · Original Source

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