San Jose City Hall - Pantry

Official wording

Permits available

Inspector’s notes

--48 HOUR NOTICE— Our records indicate this facility is operating without a valid permit and has a delinquent account. Your balance due is $946.25. Payment must be made immediately to DEH at the address at the top of this report or via our website at www.Ehinfo.org. A facility that submits payment of the outstanding balance within 48 hours (2 business days) of this notice will be issued and mailed an operating permit by this department. Failure to comply within 48 hours will result in facility closure and additional enforcement, including but not limited to reinspection(s) and additional cost recovery fees. A facility found to be in continued operation without a permit may incur a penalty of three (3) times the operating permit fee, and fee(s) for re-inspection(s) charged at the current hourly rate approved by the Santa Clara County Board of Supervisors. Penalties and fees incurred due to enforcement activities must be paid in full prior to the issuance of an operating permit.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

Official wording

Plumbing approved, installed, in good repair; proper backflow devices

Inspector’s notes

The water pressure at the hand sink is low. Ensure to increase the water pressure to facilitate proper hand washing. [CA] Ensure to maintain the plumbing in good repair.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

Official wording

Food in good condition, safe, unadulterated

Inspector’s notes

A pink mold like substance was found on the interior upper lip of the ice machine. Water dripping from this substance was observed to fall into the ice. [CA] Clean and sanitize the interior panel of the ice machine. [SA] Per PIC, they have a vendor that services the ice machine. They have placed it out of order and notified the catering team of no ice availability for tomorrow.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

Official wording

Returned and reservice of food

In plain English

An issue that does not fit the common categories. Check the official wording for details.

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

At the only hand wash station in the facility, the soap dispenser was not working. [CA] Ensure soap is available at all times in its dispenser and maintain the dispenser in good repair. [COS] Facilities came to fix the dispenser and have it function properly.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.