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Santa Clara County, CA

Sushi Heaven

12108 Saratoga-Sunnyvale Rd

Last inspected Feb 20, 2026 · View Map ↗ · Compare ↗

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Repeat problemsSerious findings or closures appear in two or more of the last three inspections. Review the dated records below.

The full inspection history

2 inspections

Routine Inspection

Feb 20, 2026

Pass

9 recorded violations

minorCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

In the kitchen area, observed hand soap stored away from the handwash station. [CA] Ensure hand soap is provided at the handwash station to allow for proper handwashing. [COS] Operator placed bottle of hand soap at the handwash station.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode K33Cleaning and sanitizing

Official wording

Nonfood contact surfaces clean

Inspector’s notes

Observed accumulation of food debris and debris on refrigerator door handles, front panels of refrigeration, and on shelving. [CA] Ensure all non-food contact surfaces are frequently cleaned and sanitized to prevent possible cross contamination.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K44Pests

Official wording

Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

Inspector’s notes

Observed cracks and crevices along and around shelving in the kitchen area, the front counter, and the sushi prep area. [CA] Ensure all cracks, crevices, gaps, and holes are sealed to prevent harborage of vermin.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode K30Other

Official wording

Food storage: food storage containers identified

Inspector’s notes

Observed open bags of dry food stored in the dry storage area. [CA] Ensure all open bags of dry food are transferred to food grade containers and covered with a fitted lid.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K14Cleaning and sanitizing

Official wording

Food contact surfaces clean, sanitized

Inspector’s notes

In the ice machine, observed mold like growth on the inner panels. [CA] Ensure ice machine is frequently cleaned and sanitized to prevent possible contamination of food (ice).

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K35Equipment and utensils

Official wording

Equipment, utensils: Approved, in good repair, adequate capacity

Inspector’s notes

In the kitchen area, observed the use of cardboard to line shelving. Observed wooden shelving installed above the ice machine. [CA] Discontinue use of cardboard to line shelving to prevent possible harborage of vermin. Discontinue use of wooden shelving. Use only approved, smooth, durable, and easily cleanable materials such as baking trays/stainless steel.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode K27Other

Official wording

Food separated and protected

Inspector’s notes

In the kitchen area, in the 2 door reach in freezer, observed frozen raw chicken and frozen raw beef stored above ready to eat salmon. [CA] Ensure raw meats are stored below cooked foods and ready to eat foods. Store raw meat in the following order from the bottom: raw chicken, raw shelled eggs, raw beef, raw pork, raw seafood/shellfish. [COS] Operator moved salmon to the top shelf in the 2 door reach in freezer.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
criticalCode K23Pests

Official wording

No rodents, insects, birds, or animals

Inspector’s notes

In the kitchen area, above the 3 compartment sink, on the left corner of the stainless steel shelving, observed live cockroach activity and cockroach droppings. [CA] Ensure facility is kept free of cockroach activity. Clean and sanitize all areas with activity. Seal all cracks, crevices, gaps, and holes to prevent continued harborage. Contact pest control to provide service for facility. Place monitoring traps on floors/walls to monitor for activity. [COS] Operator eliminated live cockroaches. No other evidence of harborage of live activity observed. Operator to seal all cracks, crevices, gaps, and holes. Operator to contact pest control to provide service for facility. Follow-up inspection to occur.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode K21Water, plumbing, and sewage

Official wording

Hot and cold water available

Inspector’s notes

At the kitchen handwash station, observed low water pressure/flow for hot water. [CA] Ensure an adequate supply of pressurized potable hot water is provided

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Santa Clara County Department of Environmental Health, Feb 20, 2026 · Original Source

Routine Inspection

Feb 13, 2025

Pass

8 recorded violations

minorCode K27Other

Official wording

Food separated and protected

Inspector’s notes

In the 2 door reach in refrigerator, observed raw chicken stored over raw salmon. [CA] Ensure raw meats are stored in the following order from the bottom: raw chicken, raw shelled eggs, raw beef, raw pork, raw seafood.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K35Equipment and utensils

Official wording

Equipment, utensils: Approved, in good repair, adequate capacity

Inspector’s notes

In the kitchen area, observed the use of cardboard to line shelving. In the sushi prep area, observed styrofoam wrapped in plastic wrap and wooden blocks wrapped with duct tape to lift cutting boards. [CA] Ensure only approved materials and equipment are used within the facility such as stainless steel and durable plastic.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode K40Cleaning and sanitizing

Official wording

Wiping cloths: properly used, stored

Inspector’s notes

Observed used wiping cloths stored on counter-tops. [CA] Ensure wiping cloths are stored in sanitizer buckets with an applicable sanitizer such as 100 PPM chlorine.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K45Cleaning and sanitizing

Official wording

Floor, walls, ceilings: built,maintained, clean

Inspector’s notes

Observed accumulation of food debris on the floors around the cookline. [CA] Ensure facility floors are frequently cleaned and maintained to prevent harborage of vermin.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K14Cleaning and sanitizing

Official wording

Food contact surfaces clean, sanitized

Inspector’s notes

In the kitchen area, observed tongs stored on a dirty counter below the cookline. [CA] Ensure utensils and equipment are stored in areas that prevent contamination. [SA] Operator placed a container at the cookline for storage of tongs. Tongs were moved to the warewash machine to clean and sanitize. At the warewash machine, measured chlorine sanitizer at 25 PPM. [CA] Ensure chlorine sanitizer is provided at 50 PPM in the warewash machine for automated warewwashing.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K23Pests

Official wording

No rodents, insects, birds, or animals

Inspector’s notes

In the sushi bar area, observed fruit flies. [CA] Ensure facility is kept free of fruit flies to prevent possible contamination.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
criticalCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

In the kitchen area, in the 2 door prep unit, stored atop the insert prep containers in the insert prep top, measured fish cake and cooked asparagus at 55F. Per operator, fish cake and cooked asparagus stored in the 2 door prep unit for an hour and 45 minutes. [CA] Ensure potentially hazardous foods are held cold at 41F or below to prevent bacterial growth. [SA] Operator moved container of fish cake and cooked asparagus to the undercounter compartment of the 2 door prep unit to facilitate proper holding temperatures.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K21Water, plumbing, and sewage

Official wording

Hot and cold water available

Inspector’s notes

In the kitchen area, at the handwash station, observed hot water turned off. [CA] Ensure hot water is turned on for the handwash station and maintained between 100F and 108F to allow for proper handwashing.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Santa Clara County Department of Environmental Health, Feb 13, 2025 · Original Source

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