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Santa Clara County, CA

Tram 2 Cream Coffee

999 Story Rd # 9012

Last inspected Jun 2, 2026 · View Map ↗ · Compare ↗

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Repeat problemsSerious findings or closures appear in two or more of the last three inspections. Review the dated records below.

The full inspection history

2 inspections

Routine Inspection

Jun 2, 2026

Pass

7 recorded violations

minorCode K05Handwashing

Official wording

Hands clean, properly washed; gloves used properly

Inspector’s notes

Back area hand washing stations in the kitchen were obstructed with plastic containers. [CA] Hand washing facility shall be clean, unobstructed, and accessible at all times. [COS] Obstruction was removed.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode K36Equipment and utensils

Official wording

Equipment, utensils, linens: Proper storage and use

Inspector’s notes

Scoop handle was touching the ice. [CA] Store scoop handle in such a way that the handle does not come in direct contact with food to prevent contamination. Knifes were stored in a space between wall and sink. [CA] Store knifes where a space can be cleaned.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
criticalCode K08Other

Official wording

Time as a public health control; procedures & records

Inspector’s notes

Lack time marking for a Boba container measured 125F. [CA] Provide written procedures and time marking for PHFs utilizing time as a public health control (TPHC).

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode K41Water, plumbing, and sewage

Official wording

Plumbing approved, installed, in good repair; proper backflow devices

Inspector’s notes

Three-compartment sink faucet was dripping water. [CA] Fix/repair leakage.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
minorCode K40Cleaning and sanitizing

Official wording

Wiping cloths: properly used, stored

Inspector’s notes

Wiping towels were left on counter at different locations. [CA] Wiping towels shall be stored in sanitizing solution of an approved concentration when not in use (100 ppm - chlorine, 200 ppm - quaternary ammonium).

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K44Pests

Official wording

Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

Inspector’s notes

Dirty mop water was left in a mop bucket in the back area. [CA] Mop water shall be disposed of in the janitorial sink or toilet facility.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

Coconut cream container was left at room temp measured 48 F. [CA] PHFs shall be held at 41°F or below or at 135°F or above. [COS] Container was placed in a ice tub like other flavored creams.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature

Official record from Santa Clara County Department of Environmental Health, Jun 2, 2026 · Original Source

Routine Inspection

May 22, 2025

Pass

8 recorded violations

minorCode K44Pests

Official wording

Premises clean, in good repair; Personal/chemical storage; Adequate vermin-proofing

Inspector’s notes

Employees' personal belongings observed stored in areas of food preparation, food storage, and/or food contact surfaces: - Cellphone on wiping cloth by the coffee steeping area. - Cellphone placed on top of bulk ingredient bins. - Cellphone and keys stored on storage rack in the rear kitchen. [CA] No person shall store clothing or personal effects in any area used for the storage and preparation of food or food contact surfaces.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode K33Cleaning and sanitizing

Official wording

Nonfood contact surfaces clean

Inspector’s notes

Heavy accumulation of calcified scaling observed on the side of the ice machine. [CA] Nonfood-contact surfaces of equipment shall be kept free of an accumulation of dust, dirt, food residue, and other debris.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K01Permits, training, and postings

Official wording

Demonstration of knowledge; food safety certification

Inspector’s notes

Observed a couple of employees with expired food handler cards. [CA] Each food handler shall maintain a valid food handler card for the duration of his or her employment as food handler. A valid food handler card shall be provided within 30 days of after the date of hire.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
criticalCode K06Handwashing

Official wording

Adequate handwash facilities supplied, accessible

Inspector’s notes

Both hand wash stations in the front service area and in the kitchen were completely obstructed with plastic containers. [CA] Handwashing facility shall be clean, unobstructed, and accessible at all times. [COS] Obstructions were removed. ** Note: Employee stated that hands were washed at the three-compartment sink. Utilize sinks for their designated purpose. Hands shall only be washed at the hand wash sink.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
minorCode K45Cleaning and sanitizing

Official wording

Floor, walls, ceilings: built,maintained, clean

Inspector’s notes

Observed accumulation of grime, calcified matter, and water on floor around the ice machine. [CA] Walls and/or floors in food preparation area shall be kept clean.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode K04Employee health and hygiene

Official wording

Proper eating, tasting, drinking, tobacco use

Inspector’s notes

Employees' food and beverages observed stored in areas of food preparation. [CA] No employee shall eat or drink in the food prep, food contact storage, or food storage areas, use designated area. Provide designated location for employees to store personal food and beverages, separated and protected.

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
minorCode K07Food temperature

Official wording

Proper hot and cold holding temperatures

Inspector’s notes

Temperature of egg foam, coffee foam, and cheese creams maintained at the front preparation line measured between 37F to 48F. Cheese foams were maintained on ice baths with ice only touching the bottom of the container. Egg and coffee foams were maintained as is in ambient temperature. Manager stated that the foams usually only last a couple of hours. [CA] PHFs shall be held at 41°F or below or at 135°F or above. - This Division recommends utilizing large ice baths where ice reaches up the sides of the container and/or utilizing time as a public health control.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode K23Pests

Official wording

No rodents, insects, birds, or animals

Inspector’s notes

One dead cockroach carrying egg sack observed on monitoring trap on floor behind the two-door upright freezer directly across from the hand wash and food preparation sink. No other activity was observed. Manager stated that facility is treated monthly with latest service being conducted yesterday. Pest control report was provided for review upon request. [CA] Clean and sanitize area of dead cockroaches. ** This Division recommends increasing frequency of service during seasons of warmer weather.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects

Official record from Santa Clara County Department of Environmental Health, May 22, 2025 · Original Source

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