Canvass
Jul 28, 2026
Pass
0 recorded violations
No violations recorded in this inspection.
Official record from Chicago Department of Public Health, Jul 28, 2026 · Original Source
Restaurant · Chicago, IL
Casa Nueva Inc.
3547 N Lincoln Ave
Last inspected Jul 28, 2026 · View Map ↗ · Compare ↗
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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.
The full inspection history
5 inspectionsCanvass
Jun 4, 2025
Pass
5 recorded violations
notedCode 47Cleaning and sanitizing
Official wording
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
Inspector’s notes
OBSERVED THE SHELVES IN THE WALK IN COOLER TO BE MADE OF UNFINISHED WOODEN PIECES AT TIME OF INSPECTION. INSTRUCTED MANAGER TO PAINT OR SEAL TO PROVIDE A SMOOTH, EASILY CLEANABLE, AND NON ABSORBENT SURFACE.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsnotedCode 49Cleaning and sanitizing
Official wording
NON-FOOD/FOOD CONTACT SURFACES CLEAN
Inspector’s notes
OBSERVED THE ONE DOOR WHITE STANDING FREEZER AT REAR OF FACILITY TO BE COVERED WITH HEAVY ICE BUILD UP ON ALL SHELVES ON INSIDE. INSTRUCTED MANAGER TO DETAIL CLEAN AND MAINTAIN FREE OF EXCESSIVE ICE BUILD UP.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsnotedCode 55Cleaning and sanitizing
Official wording
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
Inspector’s notes
OBSERVED THE MOP SINK IN THE REAR STORAGE AREA TO BE HEAVILY SOILED AND FULL OF DEBRIS AND BLACK BUILD UP. INSTRUCTED MANAGER TO DETAIL CLEAN INSIDE AND AROUND THE MOP SINK AND MAINTAIN FREE OF HEAVY BUILD UP.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsnotedCode 56Facility maintenance
Official wording
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
Inspector’s notes
OBSERVED EMPLOYEE PERSONAL ITEMS STORED ON BOXES IN THE SOUTHERN STORAGE AREA LOCATED NEXT TO THE OFFICE. INSTRUCTED MANAGER TO PROVIDE A DESIGNATED AREA FOR EMPLOYEES TO STORE PERSONAL ITEMS, AND ENSURE ALL ITEMS ARE STORED IN THE AREA.
In plain English
Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.
More about building upkeep issuesnotedCode 58Permits, training, and postings
Official wording
ALLERGEN TRAINING AS REQUIRED
Inspector’s notes
OBSERVED NO ALLERGEN TRAINING FOR ANY CERTIFIED FOOD MANAGERS ON SITE AT TIME OF INSPECTION. INSTRUCTED MANAGER TO COMPLETE AND MAINTAIN ALLERGEN TRAINING FOR ALL CITY OF CHICAGO CERTIFIED FOOD MANAGERS.
In plain English
A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.
More about paperwork, training, or posting issuesOfficial record from Chicago Department of Public Health, Jun 4, 2025 · Original Source
Canvass
Jul 9, 2024
Pass
6 recorded violations
notedCode 10Handwashing
Official wording
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
Inspector’s notes
OBSERVED NO HANDWASHING SIGN AVAILABLE AT SMALL WHITE HANDSINK LOCATED NEXT TO CASHIER/REGISTER AREA. INSTRUCTED MANAGER TO PROVIDE HANDWASHING SIGN AT HAND SINK.
In plain English
Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.
More about handwashing problemsnotedCode 39Contamination
Official wording
CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY
Inspector’s notes
OBSERVED BOXES OF FOOD AND CANNED GOODS STORED ON THE FLOOR IN THE REAR STORAGE AREA NEAR THE OFFICE, IN THE BASEMENT DRY GOODS STORAGE AREA, AND IN THE WALK IN FREEZER. INSTRUCTED MANAGER TO ELEVATE AND STORE ALL ITEMS AT LEAST 6 INCHES FROM FLOOR.
In plain English
Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.
More about food not protected from contaminationnotedCode 43Equipment and utensils
Official wording
IN-USE UTENSILS: PROPERLY STORED
Inspector’s notes
OBSERVED SCOOPS USED IN MAIN PREPARATION AREA DRY STORAGE BINS AND BASEMENT TO BE STORED WITH HANDLES IN CONTACT WITH CONTENTS OF FOOD STORAGE BINS (RICE AND BEANS). INSTRUCTED MANAGER TO STORE ALL SCOOPS WITH HANDLES NOT IN CONTACT WITH CONTENTS OF CONTAINERS.
In plain English
Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.
More about equipment or utensil issuesnotedCode 49Cleaning and sanitizing
Official wording
NON-FOOD/FOOD CONTACT SURFACES CLEAN
Inspector’s notes
OBSERVED THE INTERIOR OF SMALL MINI FRIDGE AT THE END OF THE PREP LINE TO HAVE SIGNIFICANT ICE BUILD UP ON INTERIOR OF FREEZER. INSTRUCTED MANAGER TO DE-ICE AND MAINTAIN MINI FRIDGE FREE OF ICE BUILD UP ON SHELVES.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsnotedCode 53Cleaning and sanitizing
Official wording
TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED
Inspector’s notes
OBSERVED NO COVERED WASTE RECEPTACLE IN THE BASEMENT EMPLOYEE BATHROOM. INSTRUCTED TO PROVIDE WASTE RECEPTACLE WITH COVER.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsnotedCode 55Cleaning and sanitizing
Official wording
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
Inspector’s notes
OBSERVED MOPS STORED LEANED ON THE FLOOR IN THE REAR PREPARATION AREA AND IN THE MOP SINK AREA. INSTRUCTED MANAGER TO STORE MOPS TO ALLOW FOR DRYING IN BETWEEN USE.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsOfficial record from Chicago Department of Public Health, Jul 9, 2024 · Original Source
Canvass Re-Inspection
Oct 13, 2023
Pass
0 recorded violations
No violations recorded in this inspection.
Official record from Chicago Department of Public Health, Oct 13, 2023 · Original Source
Canvass
Oct 5, 2023
Fail
8 recorded violations
notedCode 57Permits, training, and postings
Official wording
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING
Inspector’s notes
ADDITIONAL FOOD HANDLER TRAINING CERTIFICATE IS REQUIRED ON SITE, INSTRUCTED TO PROVIDE
In plain English
A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.
More about paperwork, training, or posting issuesnotedCode 58Permits, training, and postings
Official wording
ALLERGEN TRAINING AS REQUIRED
Inspector’s notes
REPLACE EXPIRED ALLERGEN TRAINING CERTIFICATES. INSTRUCTED TO PROVIDE FOR ALL CERTIFIED FOOD SERVICE MANAGERS
In plain English
A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.
More about paperwork, training, or posting issuesnotedCode 22Food temperature
Official wording
PROPER COLD HOLDING TEMPERATURES
Inspector’s notes
TCS FOOD AT IMPROPER TEMPERATURE: DICED TOMATOES AT TEMP OF 48.7F TO 50F; SOUR CREAM AT TEMP OF 45.7F; SHREDDED CHEESE AT TEMP OF 47.7 TO 53.6F; SHREDDED LETTUCE AT TEMP OF57.1F; PICA DE GALLO AT TEMP 47.3F, GUACAMOLE AT TEMP OF 51.3F; COOKED CHICKEN AT TEMP OF 47.9F TO 48.9F; GUACAMOLE AT TEMP OF 51.3F; REFRIED BEANS AT TEMP OF 45.9F TO 47.7F.FOOD MENTIONED WAS STORED INSIDE TWO DIFFERENT COOLER UNITS: PREP COOLER AND WALK-IN COOLER. ALL FOOD WAS DISCARDED BY THE MANAGER AND EMPLOYEES. COLD FOOD MUST MAINTAIN TEMP OF 41F AND BELOW. POUNDS 40LB, VALUE $80. PRIORITY VIOLATION:7-38-005, CITATION ISSUED
In plain English
Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.
More about food kept at an unsafe temperaturenotedCode 36Equipment and utensils
Official wording
THERMOMETERS PROVIDED & ACCURATE
Inspector’s notes
THE BROKEN STEM THERMOMETER PROVIDED ON SITE WAS NOT ABLE TO CHECK FOOD TEMPERATURE, INSTRUCTED TO PROVIDE A NEW THERMOMETER. PRIORITY FOUNDATION VIOLATION:7-38-005,CITATION ISSUED
In plain English
Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.
More about equipment or utensil issuesnotedCode 41Cleaning and sanitizing
Official wording
WIPING CLOTHS: PROPERLY USED & STORED
Inspector’s notes
ALL WIPING CLOTHS IN ALL PREP AREAS MUST BE HELD IN A CONTAINER WITH A SANITIZING SOLUTION BETWEEN USE.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsnotedCode 47Cleaning and sanitizing
Official wording
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
Inspector’s notes
CONDENSER UNIT INSIDE THE WALK-IN COOLER IN THE PREP AREA WITH ICE BUILD-UP.REPAIR ISSUE.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsnotedCode 49Cleaning and sanitizing
Official wording
NON-FOOD/FOOD CONTACT SURFACES CLEAN
Inspector’s notes
CLEAN INTERIOR OF DEEP FRY UNIT.REMOVE GREASE AND MAINTAIN
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsnotedCode 51Water, plumbing, and sewage
Official wording
PLUMBING INSTALLED; PROPER BACKFLOW DEVICES
Inspector’s notes
THE FAUCET AT THE HANDWASHING SINK BY THE THREE-COMPARTMENT SINK IS CORRODED, REPLACE.
In plain English
The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.
More about water, plumbing, or sewage problemsOfficial record from Chicago Department of Public Health, Oct 5, 2023 · Original Source