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Restaurant · Chicago, IL

Chicago Hilton & Towers

720 S Michigan Ave

Last inspected Mar 3, 2026 · View Map ↗ · Compare ↗

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

9 inspections

Canvass

Mar 3, 2026

Pass

1 recorded violation

notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED WORN RUBBER GASKET ON DOOR TO REACH-IN COOLER AND FREEZER ACCROSS FROM COOKING EQUIPMENT AND DOUBLE DOOR FREEZER/COOLER NEXT TO COOKING EQUIPMENT. INSTRUCTED TO REPAIR OR REPLACE ALL WHERE NEEDED AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Mar 3, 2026 · Original Source

Canvass

Feb 26, 2026

Pass

2 recorded violations

notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

OBSERVED FRYER CABINET NEXT TO OVEN WITH ACCUMULATION OF GREASE. INSTRUCTED TO CLEAN AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 58Permits, training, and postings

Official wording

ALLERGEN TRAINING AS REQUIRED

Inspector’s notes

OBSERVED ABOUT SIX CERTIFIED FOOD SERVICE MANAGERS WITHOUT ALLERGEN TRAINING. ALL CERTIFIED FOODSERVICE MANAGERS MUST COMPLETE ALLERGEN TRAINING AND MAINTAIN AT ALL TIMES.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

Official record from Chicago Department of Public Health, Feb 26, 2026 · Original Source

Canvass

Jun 25, 2025

Pass w/ Conditions

2 recorded violations

notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

OBSERVED SOME DRY STORAGE CONTAINERS NOT LABELED WITH THE PRODUCT NAME. SUCH AS RICE, BREAD CRUMBS AND PASTA. INSTRUCTED TO PROVIDE.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 22Food temperature

Official wording

PROPER COLD HOLDING TEMPERATURES

Inspector’s notes

OBSERVED TCS FOOD HELD AT IMPROPER INTERNAL TEMPERATURES IN THEWALK-IN COLD HOLDING UNIT, SUCH AS 15LBS OF CHICKEN WINGS AT 45.6F-47.4F. MANAGER DISCARDED AND DENATURED A TOTAL 15LBS AT $60. ALL COLD TCS FOOD MUST MAINTAIN 41F OR BELOW . PRIORITY VIOLATION. CITATION ISSUED 7-38-005.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature

Official record from Chicago Department of Public Health, Jun 25, 2025 · Original Source

Canvass

Jun 25, 2025

Pass

2 recorded violations

notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

OBSERVED ITEMS OUT OF THE ORIGINAL CONTAINERS WITHOUT LABELS CONTAINING THE PRODUCT NAME. INSTRUCTED TO LABEL ALL FOODS AND SPICES WITH COMMON NAME THAT ARE OUT OF THE ORIGINAL CONTAINERS.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

OBSERVED ONE OUT ON 4 HANDWASHING SINK NOT GETTING HOT ENOUGH. INSTRUTED TO REPAIR AND MAINTAIN

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Chicago Department of Public Health, Jun 25, 2025 · Original Source

Non-Inspection

Jun 25, 2025

No Entry

0 recorded violations

No violations recorded in this inspection.

Official record from Chicago Department of Public Health, Jun 25, 2025 · Original Source

Complaint

Dec 18, 2024

Pass w/ Conditions

4 recorded violations

notedCode 16Cleaning and sanitizing

Official wording

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

Inspector’s notes

FOUND FOOD CONTACT SURFACE OF ICE MACHINE FILLED WITH A MINIMAL AMOUNT OF FOOD CONTACT SURFACE. MUST CLEAN AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 21Food temperature

Official wording

PROPER HOT HOLDING TEMPERATURES

Inspector’s notes

OBSERVED TIME/TEMPERATURE CONTROL FOR SAFETY FOODS (CHICKEN) AT IMPROPER HOT HOLDING TEMPERATURE OF 104F LOCATED IN HOT HOLDING AREA. MANAGER VOLUNTARILY DISCARDS AND DENATURES ALL SAID TCS FOODS, APPROX 2 LBS $30. INSTRUCTED TO MAINTAIN A MINIMUM COLD HOLDING TEMPERATURE OF 41F. PRIORITY VIOLATION. 7-38-005. CITATION CONSOLIDATED WITH BELOW VIOLATION.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 22Food temperature

Official wording

PROPER COLD HOLDING TEMPERATURES

Inspector’s notes

OBSERVED TIME/TEMPERATURE CONTROL FOR SAFETY FOODS (BEEF, IMPOSSIBLE MEAT) AT IMPROPER COLD HOLDING TEMPERATURES RANGING FROM 47F - 50F LOCATED IN THE REACH IN COOLER. MANAGER VOLUNTARILY DISCARDS AND DENATURES ALL SAID TCS FOODS, APPROX 20 LBS $100. INSTRUCTED TO MAINTAIN A MINIMUM COLD HOLDING TEMPERATURE OF 41F. PRIORITY VIOLATION. 7-38-005. CITATION ISSUED.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

FOUND A SMALL PORTION OF WALL BEHIND FRYER WITH BURN MARKS. INSTRUCTED TO REPLACE.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Dec 18, 2024 · Original Source

Non-Inspection

Apr 24, 2024

No Entry

0 recorded violations

No violations recorded in this inspection.

Official record from Chicago Department of Public Health, Apr 24, 2024 · Original Source

Canvass

Apr 24, 2024

Pass w/ Conditions

4 recorded violations

notedCode 32Other

Official wording

VARIANCE OBTAINED FOR SPECIALIZED PROCESSING METHODS

Inspector’s notes

No variance provided for vacuum packaging that is performed on site for TCS foods that is held for more than 48hrs in walk-in cooler. machine is tagged. Instructed to discontinue such process. Priority foundation violation 7-38-005.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

Bulk food containers not labeled ( flour, sugar...) instructed to label.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 29Other

Official wording

COMPLIANCE WITH VARIANCE/SPECIALIZED PROCESS/HACCP

Inspector’s notes

refer to violation #32.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 23Food source and labeling

Official wording

PROPER DATE MARKING AND DISPOSITION

Inspector’s notes

Found 10 lbs of deli meat in walk-in cooler with discard date 3-17-24 and 4-1-24. instructed manager not to keep TCS for than 7 days in refrigerator. Priority foundation violation 7-38-005.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems

Official record from Chicago Department of Public Health, Apr 24, 2024 · Original Source

Canvass

Apr 24, 2024

Pass

2 recorded violations

notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

Bulk food containers (salt, flour )not labeled, instructed to label.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

Additional hand wash sink required in the dressing/ cream portioning station. instructed to install.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

Official record from Chicago Department of Public Health, Apr 24, 2024 · Original Source

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