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Restaurant · Chicago, IL

Chicago Marriott O'Hare Hotel

8535 W Higgins Rd

Last inspected Jul 27, 2026 · View Map ↗ · Compare ↗

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Pass w/ Conditions

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More issues recentlyThe latest inspection recorded more violations than the one before it. Review the dated records below.

The full inspection history

4 inspections

Complaint

Jul 27, 2026

Pass w/ Conditions

10 recorded violations

notedCode 43Equipment and utensils

Official wording

IN-USE UTENSILS: PROPERLY STORED

Inspector’s notes

OBSERVED ICE SCOOP LAYING ON TOP OF ICE MACHINE. INSTRUCTED MANAGER TO STORE ICE SCOOP HANDLE UP ABOVE ICE TO PREVENT CONTAMINATION.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

OBSERVED NO PAPER TOWELS AT EXPOSED HAND WASHING SINK IN PREP/DISHWASHING AREAR IN BANQUET AREA. INSTRUCTED TO MAINTAIN PAPER TOWELS AT ALL EXPOSED HAND WASHING SINKS AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-030(C). CITATION ISSUED.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 23Food source and labeling

Official wording

PROPER DATE MARKING AND DISPOSITION

Inspector’s notes

FOUND READY TO EAT TCS FOODS IN WALK IN COOLER NOT DATE MARKED. INSTRUCTED THE PERSON IN CHARGE THAT ALL READY TO EAT TCS FOODS HELD FOR 24 HOURS MUST BE PROPERLY DATE MARKED WITH THE DATE THE FOOD WILL BE SOLD, DISCARDED OR CONSUMED. PRIORITY FOUNDATION 7-38-005.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

OBSERVED FOOD ITEMS OUT OF THE ORIGINAL CONTAINERS WITHOUT LABELS CONTAINING THE PRODUCT NAME. INSTRUCTED TO LABEL ALL FOODS AND SPICES WITH COMMON NAME THAT ARE OUT OF THE ORIGINAL CONTAINERS.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED TORN/DAMAGED RUBBER GASKET ON DOOR OF THE WALK-IN COOLER IN THE BANQUET AREA. PREP AREA BY THE HANDSINK ; INSTRUCTED TO REPAIR OR REPLACE GASKET.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

THE FOLLOWING NOT CLEAN- OBSERVED ACUMULATED FOOD DEBRIS ON PREP AND DISHWASH AREA SHELF TOPS/LOWER SIDE OF SHELVES, BAR TABLE TOP/DRAINS, INTERIOR OF PREP AREA/DISHWASH AREA SINKS AND INTERIOR OF PREP AREA CABINETS. MUST CLEAN EQUIPMENT AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

OBSERVED LOW PRESSURE AT BOTH MEN AND WOMEN EMPLOYEES WASHROOM. INSTRUCTED TO REPAIR AND MAINTAIN.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 52Water, plumbing, and sewage

Official wording

SEWAGE & WASTE WATER PROPERLY DISPOSED

Inspector’s notes

OBSERVED GREASE TRAP AT THREE COMPARTMENT SINK TO BE LEAKING EXCESSIVELY AND INOPERABLE, CAUSING WASTE WATER TO DRAIN ONTO FOOD PREP AREA FLOOR IN THE BANQUET DISHWASHING AREA. INSTRUCTED PERSON IN CHARGE TO REPAIR AND MAINTAIN AT ALL TIMES. ENGINEER WAS ABLE TO FIX DURING REPORT WRITING. PRIORITY #7-38-030(C). CITATION ISSUED

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED SOILED MOP HEADS NOT PROPERLY STORED. INSTRUCTED MANAGER TO HANG MOP HEADS TO PREVENT INSECT BREEDING.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 58Permits, training, and postings

Official wording

ALLERGEN TRAINING AS REQUIRED

Inspector’s notes

OBSERVED FOOD SERVICE SANITATION MANAGER WITHOUT FOOD ALLERGEN TRAINING CERTIFICATE. INSTRUCTED TO MEET REQUIREMENT.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

Official record from Chicago Department of Public Health, Jul 27, 2026 · Original Source

Canvass

Mar 4, 2025

Pass

6 recorded violations

notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

OBSERVED NO HANDWASHING SIGNAGE AT EXPOSED HANDWASHING SINK LOCATED IN 11TH FLOOR CONCIERGE LOUNGE AND 3RD FLOOR MEETING ROOMS DISH AREA. INSTRUCTED TO PROVIDE HANDWASHING SINGAGE AT ALL EXPOSED HANDWASHING SINKS.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED UNUSED LOW TEMPERATURE DISH MACHINE AT LOBBY BAR. INSTRUCTED TO REPAIR OR REPLACE AND PUT INTO SERVICE OR REMOVE FROM PREMISES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

OBSERVED LOSE FAUCET AT EXPOSED HANDWASHING SINK LOCATED ON MAIN COOK LINE AND LOW WATER PRESSURE IN BOTH MEN AND WOMEN'S EMPLOYEE TOILET ROOMS. INSTRUCTED TO CORRECT AND MAINTAIN ALL SINKS IN GOOD CONDITION.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 52Water, plumbing, and sewage

Official wording

SEWAGE & WASTE WATER PROPERLY DISPOSED

Inspector’s notes

OBSERVED HOSE TO DRAIN WATER PURIFIER DRAINING INTO EXPOSED HANDWASHING SINK LOCATED IN PREP AREA BEHIND BAR. INSTRUCTED TO RE-ROUTE HOSE SO THAT IT DOES NOT DRAIN INTO EXPOSED HANDWASHING SINK.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED SLIGHT BUILD UP OF FOOD DEBRIS IN CLOSET USED TO STORE "BAG IN A BOX" SOFT DRINK SYSTEM. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN IN GOOD CONDITION.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

OBSERVED BUILD UP OF DUST ON LIGHT SHIELDS OVER COOK LINE. INSTRUCTED TO CLEAN AND MAINTAIN IN GOOD CONDITION.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Chicago Department of Public Health, Mar 4, 2025 · Original Source

Canvass

Apr 4, 2024

Pass

0 recorded violations

No violations recorded in this inspection.

Official record from Chicago Department of Public Health, Apr 4, 2024 · Original Source

Canvass

Apr 4, 2024

Pass w/ Conditions

4 recorded violations

notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

OBSERVED LOW WATER PRESSURE AT BOTH WASHBOWL SINKS LOCATED IN FEMALE EMPLOYEE LOCKER ROOM. INSTRUCTED TO REPAIR AND MAINTAIN IN GOOD CONDITION.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

OBSERVED EXPOSED HANDWASHING SINK IN 11TH FLOOR "CONCIERGE LOUNGE" AREA RENDERED INACCESSIBLE BY UTENSILES AND COOKWARE BEING PLACED INSIDE HANDWASHING SINK. INSTRUCTED TO MAINTAIN ALL EXPOSED HANDWASHING SINKS IN A FREE AND ACCESIBLE MANNER. PRIORITY FOUNDATION VIOLATION 7-38-030(C). CITATION ISSUED.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED BUILD UP OF FOOD DEBRIS ON WALL MOUNTED POTATO CUTTER IN MAIN KITCHEN. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN IN GOOD CONDITION.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

OBSERVED 1 BURNT OUT LIGHT BULB INSIDE WALK-IN DAIRY COOLER. INSTRUCTED TO REPAIR OR REPLACE AND MAINTAIN IN GOOD CONDITION.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Chicago Department of Public Health, Apr 4, 2024 · Original Source

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