Hero Coffee Bar

Official wording

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

Inspector’s notes

OBSERVED THE BATHROOM DOOR NOT SELF CLOSING. MUST PROVIDE A SELF DOOR CLOSING DEVICE AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED DIRT AND FOOD DEBRIS ON FLOOR DRAINS IN REAR DISHWASHING AREA. MUST CLEAN AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

Official wording

ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

Inspector’s notes

OBSERVED NO FOOD HANDLER'S CERTIFICATES FOR ALL THE REQUIRE EMPLOYEES. MUST PROVIDE PROOF OF FOOD HANDLERS TRAINING CERTIFICATES AND MAINTAIN.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

Official wording

ALLERGEN TRAINING AS REQUIRED

Inspector’s notes

OBSERVED NO ALLERGEN TRAINING CERTIFICATE FOR THE CERTIFIED FOOD MANAGER AT THIS TIME. INSTRUCTED MANAGER TO COMPLETE AND MAINTAIN CERTIFIED FOOD MANAGER TRAINING FOR ALL CITY OF CHICAGO MANAGERS.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

6-201.11 - OBSERVED DISCOLORED CEILING TILES IN KITCHEN AND CEILING VENT IN GUEST/EMPLOYEE WASHROOM ABOVE TOILET WITH HEAVY DUST. INSTRUCTED TO CLEAN AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

6-202.11 - NOTED MISSING LIGHT SHIELD IN KITCHEN ABOVE FOOD PREP AREA, INSTRUCTED TO PROVIDE OR MAINTAIN PROOF ON SITE STATING THAT THE LIGHT BULBS USED ARE SHATTERPROOF.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

Official wording

PERSONAL CLEANLINESS

Inspector’s notes

NOTED NO HAIR RESTRAINTS ON ANY FOOD HANDLERS AT COFFEE STATION. INSTRUCTED TO PROVIDE AND MAINTAIN.

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

NOTED NO HANDWASH SIGNAGE AT COFFEE STATION HANDSINK. INSTRUCTED TO PROVIDE AND MAINTAIN TO ENSURE PROPER USE OF HANDSINK.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

Official wording

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

Inspector’s notes

OBSERVED INTERIOR OF NEAR EMPTY COFFEE STATION ICE MACHINE NOT CLEAN. NOTED TWO STRANDS OF HAIR ON INTERIOR SURFACE AND SLIGHT DISCOLORATION ON EXTERIOR PLATE OF ICE DISPENSER. INSTRUCTED TO REMOVE ICE AND CLEAN, SANITIZE AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

Official wording

WIPING CLOTHS: PROPERLY USED & STORED

Inspector’s notes

OBSERVED WHITE AND ORANGE WIPING CLOTHS ON VARIOUS SURFACES AT COFFEE STATION AND ON CUTTING BOARD IN KITCHEN. INSTRUCTED TO PROVIDE AND HOLD WIPING CLOTHS IN BUCKETS WITH SANIZITER IN BETWEEN USE TO PREVENT CONTAMINATION OF FOOD CONTACT SURFACES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

Official wording

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

Inspector’s notes

OBSERVED NO CHEMICAL TEST KIT ON SITE FOR CHLORINE SANITIZER USED IN KITCHEN AND IN SANITIZING BUCKETS HOLDING WIPING CLOTHS. INSTRUCTED MANAGER TO PROVIDE TEST KIT FOR PROPER CONCENTRATION IN SANITIZING SOLUTIONS. PRIORITY FOUNDATION VIOLATION #7-38-005. CITATION ISSUED.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED DISCOLORED CEILING TILES IN KITCHEN AND CEILING VENT IN GUEST/EMPLOYEE WASHROOM ABOVE TOILET WITH HEAVY DUST. INSTRUCTED TO CLEAN AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

NOTED MISSING LIGHT SHIELD IN KITCHEN ABOVE FOOD PREP AREA, INSTRUCTED TO PROVIDE OR MAINTAIN PROOF ON SITE STATING THAT THE LIGHT BULBS USED ARE SHATTERPROOF.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

Official wording

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

Inspector’s notes

OBSERVED NO SELF CLOSING DOOR AT THE BATHROOM. INSTRUCTED TO PROVIDE A SELF CLOSING DOOR AT BATHROOM.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

Official wording

PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

Inspector’s notes

NO PERSON IN CHARGE PRESENT AT THE TIME OF INSPECTION. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

Official wording

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

Inspector’s notes

OBSERVED NO MANAGER WITH A VALID CITY OF CHICAGO FOOD CERTIFICATE ON SITE AT TIME OF INSPECTION. INSTRUCTED CURRENT PERSON IN CHARGE THAT A MANAGER WITH A VALID CITY OF CHICAGO FOOD CERTIFICATE MUST BE PRESENT DURING ALL HOURS OF OPERATION WHILE TCS FOODS SUCH AS COFFEE, MILK, AND EGGS ARE HANDLED AND PREPARED. PRIORITY FOUNDATION VIOLATION, #7-38-012. CITATION ISSUED.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

Official wording

INSECTS, RODENTS, & ANIMALS NOT PRESENT

Inspector’s notes

OBSERVED NO MAINTAINED PEST CONTROL LOG BOOK CONTAINING RECENT SERVICE REPORTS OR THE PEST CONTROL COMPANY'S ILLINOIS DEPARTMENT OF PUBLIC HEALTH LICENSE NUMBER. INSTRUCTED MANAGER TO PROVIDE A MAINTAINED PEST CONTROL LOG BOOK CONTAINING ALL NECESSARY INFORMATION AS SPECIFIED IN THE MUNICIPAL CODE OF CHICAGO. PRIORITY FOUNDATION VIOLATION, 7-38-020(c). CITATION ISSUED.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

Official wording

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

Inspector’s notes

OBSERVED NO SELF CLOSING DOOR AT THE BATHROOM. INSTRUCTED TO PROVIDE A SELF CLOSING DOOR AT BATHROOM.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.