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Restaurant · Chicago, IL

Holiday Inn Chicago Downtown-Wolf Point & Voco Chi

350 N Orleans St

Last inspected Jul 30, 2025 · View Map ↗ · Compare ↗

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

6 inspections

Canvass Re-Inspection

Jul 30, 2025

Pass

3 recorded violations

notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

4-501.12---OBSERVED STAINED CUTTING BOARDS IN THE KITCHEN FOOD PREP AREAS.INSTRUCTED TO RESURFACE OR REPLACE THE CUTTING BOARDS AND TO MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

5-205.15---OBSERVED WATER LEAK AT DRAINPIPE UNDERNEATH THE FAR LEFT COMPARTMENT OF THE DISHWASHING 3-COMPARTMENT SINK AREA.INSTRUCTED TO REPAIR PLUMBING LEAKS AND MAINTAIN.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 54Facility maintenance

Official wording

GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED

Inspector’s notes

5-501.115---OBSERVED LOWER LEVEL DOCK ENCLOSED GARBAGE COMPACTOR AREA WITH LITTER DEBRIS ON GROUND FLOOR.INSTRUCTED TO DETAIL CLEAN AND BETTER MAINTAIN DOCK AREA.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Chicago Department of Public Health, Jul 30, 2025 · Original Source

Canvass

Jul 28, 2025

Fail

7 recorded violations

notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

OBSERVED NO HOT RUNNING WATER AT THE FOLLOWING HANDWASHING SINKS:HANDSINKS IN THE REAR MEN/WOMEN EMPLOYEE WASHROOMS (WATER TEMPERATURE RANGING FROM (70.4 F-77.0F).ALSO,THE FOLLOWING OBSERVED BROKEN FAUCET (NO WATER) AT THE HAND SINK LOCATED NEXT TO THE DISHWASHING 3-COMPARTMENT SINK AREA AND OTHER BROKEN FAUCET (NO WATER) AT HAND SINK LOCATED NEXT TO THE ICE MACHINES.INSTRUCTED MANAGEMENT HANDWASHING SINKS MUST BE OPERABLE WITH WATER TEMPERATURE MUST BE PROVIDED OF AT LEAST 100 F THROUGH A MIXING VALVE OR COMBINATION FAUCET.INSTRUCTED MANAGEMENT TO REPAIR AND MAINTAIN AS REQUIRED.PRIORITY VIOLATION 7-38-030(C),CITATION ISSUED.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

ALL PRE-PACKAGED, PREPARED YOGURT DESSERTS IN DISPLAY COOLER FOR GRAB AND GO MUST BE PROPERLY LABELED WITH THE BUSINESS NAME AND ADDRESS, LIST OF INGREDIENTS AND ANY ALLERGEN WARNING IF NEEDED.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 39Contamination

Official wording

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

Inspector’s notes

OBSERVED APPROXIMATELY 8 LBS OF ASSORTED READY-TO-EAT PASTRIES ON DISPLAY AT THE FRONT BUFFET STATION NOT PROTECTED FROM CONTAMINATION FROM THE PUBLIC.PASTRIES IN OPEN, UNCOVERED DISHWARE. REVIEWED PROPER FOOD PROTECTION.ALL DISCARDED WITH AN ESTIMATED VALUE OF $300.00 PRIORITY VIOLATION 7-38-005,CITATION ISSUED.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED STAINED CUTTING BOARDS IN THE KITCHEN FOOD PREP AREAS.INSTRUCTED TO RESURFACE OR REPLACE THE CUTTING BOARDS AND TO MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

OBSERVED WATER LEAK AT DRAINPIPE UNDERNEATH THE FAR LEFT COMPARTMENT OF THE DISHWASHING 3-COMPARTMENT SINK AREA.INSTRUCTED TO REPAIR PLUMBING LEAKS AND MAINTAIN.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 54Facility maintenance

Official wording

GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED

Inspector’s notes

OBSERVED LOWER LEVEL DOCK ENCLOSED GARBAGE COMPACTOR AREA WITH LITTER DEBRIS ON GROUND FLOOR.INSTRUCTED TO DETAIL CLEAN AND BETTER MAINTAIN DOCK AREA.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED (2) MISSING CEILING TILES IN THE KITCHEN PREP AREA AND (1) MISSING CEILING TILE IN THE DISHWASHING MACHINE ROOM.INSTRUCTED TO PROVIDE AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Jul 28, 2025 · Original Source

Canvass Re-Inspection

Sep 24, 2024

Pass

3 recorded violations

notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

4-301.16: OBSERVED NO PREP/DUMP SINK IN BANQUET HALL PREP AREA(14TH FLOOR). INSTRUCTED TO INSTALL A PREP/DUMP SINK IN BANQUET HALL PREP AREA(14TH FLOOR) A MINIMUM OF ONE SINK USED FOR FOOD PREPARATION, OBTAINING WATER AND DISCARDING LIQUID WASTE IS REQUIRED IN ANY PREPARATION AREA.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 53Cleaning and sanitizing

Official wording

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

Inspector’s notes

5-501.17: OBSERVED NO COVERED RECEPTACLE IN 15TH FLOOR WOMEN'S EMPLOYEE WASHROOM. INSTRUCTED TO PROVIDE COVERED RECEPTACLE FOR SANITARY PRODUCTS IN 15TH FLOOR WOMEN'S EMPLOYEE WASHROOM.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

6-501.12: OBSERVED DUSTY CONDENSOR FAN COVERS IN CAFETERIA AND PRODUCE WALK IN COOLERS. INSTRUCTED TO CLEAN SAID WALK IN COOLER CONDENSOR FAN COVERS AND MAINTAIN. OBSERVED ICE BUILDUP ON REAR OF CONDENSOR AND CONDENSOR LINES IN WALK IN FREEZER IN PRODUCE WALK IN COOLER. INSTRUCTED TO REMOVE ICE FROM REAR OF CONDENSOR AND CONDENSOR LINES AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Sep 24, 2024 · Original Source

Canvass

Sep 17, 2024

Fail

8 recorded violations

notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

OBSERVED PAPER TOWELS NOT DISPENSING AT HANDWASHING SINK IN FACILITY. OBSERVED PAPER TOWELS DISPENSER NOT DISPENSING PAPER TOWELS AT HANDWASHING SINK ACROSS FROM HIGH TEMPERATURE DISH MACHINE. INSTRUCTED HAND DRYING PROVISIONS SHALL BE PROVIDED FOR HANDWASHING SINKS. CORRECTED ON SITE BATTERIES IN PAPER TOWEL DISPENSER REPLACED PAPER TOWELS DISPENSING PROPERLY AFTER BATTERIES REPLACED. PAPER TOWEL DISPENSER WORKING PROPERLY FOR SAID HANDWASHING SINK BEFORE CONCLUSION OF INSPECTION. PRIORITY FOUNDATION VIOLATION 7-38-030(C) CITATION ISSUED CONSOLIDATED WITH VIOLATION ABOVE.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 21Food temperature

Official wording

PROPER HOT HOLDING TEMPERATURES

Inspector’s notes

OBSERVED HOT TCS FOOD ,OATMEAL, HELD AT IMPROPER TEMPERATURE OF 117.0F. INSTRUCTED ALL HOT TCS FOOD MUST BE HELD AT 135F OR ABOVE. CORRECTED ON SITE MANAGER VOLUNTARILY DISCARDED AND DENATURED FOOD VALUED AT $20 WEIGHING 3LBS. PRIORITY VIOLATION 7-38-005 CITATION ISSUED

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 38Pests

Official wording

INSECTS, RODENTS, & ANIMALS NOT PRESENT

Inspector’s notes

OBSERVED APPROXIMATELY 20 SMALL FLIES IN DISHWASHING AREA WITH HIGH TEMPERATURE DISH MACHINE. INSTRUCTED TO ELIMINATE SMALL FLY ACTIVITY IN FACILITY AND CLEAN AFFECTED AREAS. RECOMMENDED PEST CONTROL SERVICE FACILITY ON OR AFTER 9/17/2024. PRIORITY FOUNDATION VIOLATION 7-38-020(A) CITATION ISSUED.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
notedCode 48Cleaning and sanitizing

Official wording

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

Inspector’s notes

OBSERVED NO CHLORINE TEST KIT ON PREMISES. INSTRUCTED TO PROVIDE A TEST KIT THAT ACCURATELY MEASURES THE CONCENTRATION IN MG/L OF CHLORINE SANITIZING SOLUTION. PRIORITY FOUNDATION VIOLATION 7-38-005 CITATION ISSUED

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED DUSTY CONDENSOR FAN COVERS IN CAFETERIA AND PRODUCE WALK IN COOLERS. INSTRUCTED TO CLEAN SAID WALK IN COOLER CONDENSOR FAN COVERS AND MAINTAIN. OBSERVED ICE BUILDUP ON REAR OF CONDENSOR AND CONDENSOR LINES IN WALK IN FREEZER IN PRODUCE WALK IN COOLER. INSTRUCTED TO REMOVE ICE FROM REAR OF CONDENSOR AND CONDENSOR LINES AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 3Permits, training, and postings

Official wording

MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

Inspector’s notes

OBSERVED NO VERIFIABLE EMPLOYEE HEALTH POLICY ON SITE. INSTRUCTED FOOD EMPLOYEES SHALL BE INFORMED IN A VERIFIABLE MANNER OF THEIR RESPONSIBILITY TO REPORT TO THE PERSON IN CHARGE INFORMATION ABOUT THEIR HEALTH AND ACTIVITIES AS THEY RELATE TO DISEASES THAT ARE TRANSMISSIBLE THROUGH FOOD. PRIORITY FOUNDATION VIOLATION 7-38-010 CITATION ISSUED.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

OBSERVED LEAKING RIGHT SIDE FAUCET OF THREE COMPARTMENT SINK. INSTRUCTED TO REPAIR LEAKING RIGHT SIDE FAUCET OF THREE COMPARTMENT SINK AND MAINTAIN.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 53Cleaning and sanitizing

Official wording

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

Inspector’s notes

OBSERVED NO COVERED RECEPTACLE IN 15TH FLOOR WOMEN'S EMPLOYEE WASHROOM. INSTRUCTED TO PROVIDE COVERED RECEPTACLE FOR SANITARY PRODUCTS IN 15TH FLOOR WOMEN'S EMPLOYEE WASHROOM.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Sep 17, 2024 · Original Source

Canvass Re-Inspection

Dec 4, 2023

Pass

1 recorded violation

notedCode 58Permits, training, and postings

Official wording

ALLERGEN TRAINING AS REQUIRED

Inspector’s notes

NO ALLERGEN TRAINING CERTIFICATES PROVIDED. INSTRUCTED ABOVE THAT EACH CERTIFIED FOOD MANAGER MUST HAVE AN ALLERGEN TRAINING CERTIFICATE.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

Official record from Chicago Department of Public Health, Dec 4, 2023 · Original Source

Canvass

Nov 28, 2023

Fail

6 recorded violations

notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

OBSERVED NO HOT RUNNING WATER AT THE HAND WASHING SINK LOCATED IN THE EMPLOYEE MEN'S WASHROOM. WATER TEMPERATURE 60.2F INSTRUCTED MANAGER TO PROVIDE AT LEAST 100F WATER AT THE HAND WASHING SINK FOR PROPER HAND WASHING. EMPLOYEES MUST USE WOMEN'S WASHROOM. A 2-DAY NOTICE WAS GIVEN TO COME INTO COMPLIANCE FOR VIOLATION #10. PRIORITY VIOLATION 7-38-030C. CITATION ISSUED

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

OBSERVED SLOW LEAK UDERNEATH 3-COMPARTMENT SINK. MUST REPAIR AND MAINTAIN.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

OBSERVED BULK STORAGE COTAINERS NOT PROPERLY LABELED. MUST PROPERLY LABEL FOOD STORAGE CONTAINERS WHEN FOOD IS NOT IN THE ORIGINAL CONTAINER.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 41Cleaning and sanitizing

Official wording

WIPING CLOTHS: PROPERLY USED & STORED

Inspector’s notes

OBSERVED WIPING CLOTHS STORED ON TOP OF PREP TABLES IN FOOD PREPARATION AREA. MUST PROPERLY STORE WIPING CLOTHS IN A SANITIZING SOLUTION WHEN NOT IN USE.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 48Cleaning and sanitizing

Official wording

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

Inspector’s notes

OBSERVED NO IRREVERSIBLE REGISTERING TEMPERATRE INDICATORS ON PREMISES TO MEASURE THE SURFACES TEMPERATURES OF UTENSILS BEING SANITIZED IN THE HIGH TEMPERATURE DISH MACHINE. MANAGEMENT INSTRUCTED TO PROVIDE. PRIORITY FOUNDATION VIOLATION 7-38-005. NO CITATION ISSUED.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 58Permits, training, and postings

Official wording

ALLERGEN TRAINING AS REQUIRED

Inspector’s notes

NO ALLERGEN TRAINING CERTIFICATES PROVIDED. INSTRUCTED ABOVE THAT EACH CERTIFIED FOOD MANAGER MUST HAVE AN ALLERGEN TRAINING CERTIFICATE.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

Official record from Chicago Department of Public Health, Nov 28, 2023 · Original Source

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