Canvass Re-Inspection
Jul 22, 2025
Pass
0 recorded violations
No violations recorded in this inspection.
Official record from Chicago Department of Public Health, Jul 22, 2025 · Original Source
Restaurant · Chicago, IL
Marriott Marquis Chicago
2121 S Prairie Ave
Last inspected Jul 22, 2025 · View Map ↗ · Compare ↗
Pass
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SteadyThe last two inspections recorded a similar number of violations. Review the dated records below.
The full inspection history
10 inspectionsCanvass
Jul 15, 2025
Pass
0 recorded violations
No violations recorded in this inspection.
Official record from Chicago Department of Public Health, Jul 15, 2025 · Original Source
Complaint
Jul 15, 2025
Pass w/ Conditions
5 recorded violations
notedCode 10Handwashing
Official wording
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
Inspector’s notes
OBSERVED THE FOLLOWING SINKS NOT MAINTAINED WITH HOT WATER: IMPROPER TEMPERATURE OF HOT WATER OBSERVED AT EMPLOYEE WASHROOM HANDSINK (70F) AT EMPLOYEE CAFERTERIA. INSTRUCTED PERSON IN CHARGE HOT WATER AT ALL HAND WASHING SINKS MUST BE AT LEAST 100F. SERVICE TECHNICIAN ARRIVED ON SITE AND NOW ALL SINKS ARE MAINTAINED BETWEEN 102F - 105F. PRIORITY VIOLATION #7-38-030(C). CITATION ISSUED.
In plain English
Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.
More about handwashing problemsnotedCode 16Cleaning and sanitizing
Official wording
FOOD-CONTACT SURFACES: CLEANED & SANITIZED
Inspector’s notes
NOTED TWO LOW TEMPERATURE DISH WASHING MACHINES AT BAR AREA IN USE NOT PROPERLY SANITIZING. SANITIZING STRENGTH OF SANITIZER (CHLORINE) AT THE TIME OF INSPECTION WAS 0 PPM. INSTRUCTED NOT TO USE UNIT UNTIL REINSPECTED BY CHICAGO DEPARTMENT OF HEALTH (CDPH). TAGGED UNITS. PRIORITY VIOLATION #7-38-025. CITATION ISSUED.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsnotedCode 40Employee health and hygiene
Official wording
PERSONAL CLEANLINESS
Inspector’s notes
OBSERVED FOOD HANDLERS PREPPING FOOD WITHOUT HAIR RESTRAINTS. INSTRUCTED PERSON IN CHARGE THAT ALL FOOD HANDLERS MUST WEAR A HAIR RESTRAINT.
In plain English
This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.
More about employee hygiene or health policy issuesnotedCode 47Cleaning and sanitizing
Official wording
FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED
Inspector’s notes
OBSERVED MILK CRATES BEING USED AS SHELVING THROUGHOUT THE PREP AND STORAGE AREAS. MUST REMOVE AND PROVIDE SHELVING THAT IS 6" OFF THE FLOOR AND PROVIDES FLOOR ACCESSIBILITY TO ENSURE ADEQUATE FACILITY CLEANING.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsnotedCode 55Cleaning and sanitizing
Official wording
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
Inspector’s notes
OBSERVED LOOSE DEBRIS, DIRT AND DUST BUILDUP ON THE FLOORS, INSIDE STORAGE CABINETS, AND CORNERS IN BASEMENT EMPLOYEE SERVING LINE PREP AREA. INSTRUCTED TO DETAIL CLEAN AND INCREASE CLEANING FREQUENCY OF FLOORS. MUST MAINTAIN AT ALL TIMES.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsOfficial record from Chicago Department of Public Health, Jul 15, 2025 · Original Source
Recent Inspection
May 9, 2024
Pass
0 recorded violations
No violations recorded in this inspection.
Official record from Chicago Department of Public Health, May 9, 2024 · Original Source
Canvass Re-Inspection
Apr 17, 2024
Pass
2 recorded violations
notedCode 38Pests
Official wording
INSECTS, RODENTS, & ANIMALS NOT PRESENT
Inspector’s notes
6-202.15: OBSERVED THE EXIT DOOR, IN THE DINING AREA IN THE CENTER OF THE RESTAURANT PREP AREA AND THE BAR NOT RODENT PROOF IN THE MIDDLE AT THE BOTTOM OF THE MENTIONED DOOR. ALSO, OBSERVED THE EXIT DOOR IN THE FOOD COURT NOT RODENT PROOF IN THE MIDDLE AT THE BOTTOM OF THE DOOR. INSTRUCTED TO RODENT PROOF ALL MENTIONED DOORS AND MAINTAIN.
In plain English
The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.
More about signs of rodents or insectsnotedCode 36Equipment and utensils
Official wording
THERMOMETERS PROVIDED & ACCURATE
Inspector’s notes
4-204.112(B): OBSERVED NO AMBIENT AIR THERMOMETERS IN MOST OF THE COLD HOLDING UNITS IN THE RESTAURANT PREP AREA, INCLUDING THE MINI COOLERS ON THE SELF-SERVICE BUFFET LINE. INSTRUCTED TO PROVIDE AND MAINTAIN.
In plain English
Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.
More about equipment or utensil issuesOfficial record from Chicago Department of Public Health, Apr 17, 2024 · Original Source
Canvass
Apr 15, 2024
Pass w/ Conditions
6 recorded violations
notedCode 16Cleaning and sanitizing
Official wording
FOOD-CONTACT SURFACES: CLEANED & SANITIZED
Inspector’s notes
OBSERVED LOW-TEMPERATURE DISHWASHING MACHINE BEHIND THE BAR NOT IN USE AT THE TIME, NOT PROPERLY SANITIZING. SANITIZING STRENGTH OF SANITIZER (CHLORINE) AT THE TIME OF INSPECTION WAS 0 PPM. INSTRUCTED NOT TO USE UNTIL EQUIPMENT IS PROPERLY SANITIZING. UNIT WAS TAGGED, PLEASE REVIEW TAG REMOVAL PROCEDURE IN COMMENTS. PRIORITY VIOLATION 7-38-025, NO CITATION ISSUED
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsnotedCode 33Food temperature
Official wording
PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL
Inspector’s notes
OBSERVED IMPROPER TEMPERATURE OF REFRIGERATOR IN THE FRESH BITES PREP AREA AND IN THE SAUTE COOLER IN THE RESTAURANT PREP AREA WITH TCS FOODS STORED INSIDE FOR SALE. FINAL TEMPERATURES OF UNITS WERE 48.0F AND 46.0F. A HELD FOR INSPECTION TAGS PLACED ON UNITS. ONCE REPAIRED EMAIL TO CDPH. MUST HAVE COLD HOLDING UNITS AT 41.0F OR BELOW. PRIORITY 7-38-005, CITATION ISSUED
In plain English
Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.
More about food kept at an unsafe temperaturenotedCode 36Equipment and utensils
Official wording
THERMOMETERS PROVIDED & ACCURATE
Inspector’s notes
OBSERVED NO AMBIENT AIR THERMOMETERS IN MOST OF THE COLD HOLDING UNITS IN THE RESTAURANT PREP AREA, INCLUDING THE MINI COOLERS ON THE SELF-SERVICE BUFFET LINE. INSTRUCTED TO PROVIDE AND MAINTAIN.
In plain English
Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.
More about equipment or utensil issuesnotedCode 10Handwashing
Official wording
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
Inspector’s notes
OBSERVED THE HOT WATER THE IN GENDER NEUTRAL TOILET ROOM IN THE FOOD COURT NOT MEETING COMPLIANCE WITH THE HOT WATER TEMPERATURE REQUIREMENT. FOUND AT 64.0F. ALSO, OBSERVED NO HOT RUNNING WATER AT THE HANDWASHING SINK IN THE STREET TACO PREP AREA IN THE FOOD COURT. INSTRUCTED MANAGER MUST CLOSE PREP AREA UNTIL HOT WATER IS REPAIRED. MAINTENANCE WAS ON SITE AND REPAIRED MENTIONED HANDWASHING SINKS AND PREP AREA WAS ABLE TO REOPEN. INSTRUCTED TO HAVE HOT AND COLD RUNNING AT ALL HAND WASH SINKS. PRIORITY VIOLATION 7-38-030(C), CITATION CONSOLIDATED WITH REPORT #2592810, LICENSE 2517338 OF 4/15/24.
In plain English
Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.
More about handwashing problemsnotedCode 22Food temperature
Official wording
PROPER COLD HOLDING TEMPERATURES
Inspector’s notes
OBSERVED IMPROPER COLD HOLDING TEMPERATURE OF TCS FOODS RANGING (46.0F- 49.0F) IN THE FRESH BITES PREP AREA. BOILED EGGS, PEPPERONI, VARIOUS CHEESES, VEGAN BURRITO, BEYOND VEGAN BURGER MEAT, CHICKEN, GUACAMOLE, PALENTA, NOODLES, BLT, BERRY COMPOTE, PICKLE SLAW, MASHED POTATOES, CHERRY TOMATOES, SLICED TOMATOES, PESTO MAYO, SALSA VERDE. ALSO, OBSERVED IN THE RESTAURANT PREP AREA EGGS AND CHEESES FOUND ON THE COUNTERTOP IN A BIN OF ICE (NOT SUBMERGED) NOT MEETING COMPLIANCE WITH THE COLD HOLDING TEMPERATURE. TEMPERATURES RANGED 46.0-50.0F. MANAGER DISCARDED PRODUCTS. MUST HAVE COLD HOLDING FOODS AT 41.0F OR BELOW.APPX. 50LBS.$250. PRIORITY 7-38-005, CITATION ISSUED
In plain English
Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.
More about food kept at an unsafe temperaturenotedCode 38Pests
Official wording
INSECTS, RODENTS, & ANIMALS NOT PRESENT
Inspector’s notes
OBSERVED THE EXIT DOOR, IN THE DINING AREA IN THE CENTER OF THE RESTAURANT PREP AREA AND THE BAR NOT RODENT PROOF IN THE MIDDLE AT THE BOTTOM OF THE MENTIONED DOOR. ALSO, OBSERVED THE EXIT DOOR IN THE FOOD COURT NOT RODENT PROOF IN THE MIDDLE AT THE BOTTOM OF THE DOOR. INSTRUCTED TO RODENT PROOF ALL MENTIONED DOORS AND MAINTAIN.
In plain English
The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.
More about signs of rodents or insectsOfficial record from Chicago Department of Public Health, Apr 15, 2024 · Original Source
Canvass
Apr 15, 2024
Fail
2 recorded violations
notedCode 10Handwashing
Official wording
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
Inspector’s notes
5-202.12 (A): OBSERVED THE HOT WATER THE IN GENDER NEUTRAL TOILET ROOM IN THE FOOD COURT NOT MEETING COMPLIANCE WITH THE HOT WATER TEMPERATURE REQUIREMENT. FOUND AT 64.0F. ALSO, OBSERVED NO HOT RUNNING WATER AT THE HANDWASHING SINK IN THE STREET TACO PREP AREA IN THE FOOD COURT. INSTRUCTED MANAGER MUST CLOSE PREP AREA UNTIL HOT WATER IS REPAIRED. MAINTENANCE WAS ON SITE AND REPAIRED MENTIONED HANDWASHING SINKS AND PREP AREA WAS ABLE TO REOPEN. INSTRUCTED TO HAVE HOT AND COLD RUNNING AT ALL HAND WASH SINKS. PRIORITY VIOLATION 7-38-030(C), CITATION ISSUED.
In plain English
Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.
More about handwashing problemsnotedCode 52Water, plumbing, and sewage
Official wording
SEWAGE & WASTE WATER PROPERLY DISPOSED
Inspector’s notes
OBSERVED IMPROPER CONVEYING OF SEWAGE. WHEN ONE BASIN OF THE THREE COMPARTMENT SINK IN THE PASTRY PREP AREA IS DRAINED WATER FILLS UP THE FLOOR DRAIN AND POOLS ONTO THE FLOOR IN THE AREA. INFORMED PERSON IN CHARGE MUST REPAIR SINK AND MAINTAIN. PRIORITY VIOLATION 7-38-030(C), CITATION ISSUED.
In plain English
The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.
More about water, plumbing, or sewage problemsOfficial record from Chicago Department of Public Health, Apr 15, 2024 · Original Source
Canvass
Apr 15, 2024
Pass
0 recorded violations
No violations recorded in this inspection.
Official record from Chicago Department of Public Health, Apr 15, 2024 · Original Source
Canvass
Dec 11, 2023
Pass w/ Conditions
2 recorded violations
notedCode 55Cleaning and sanitizing
Official wording
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
Inspector’s notes
OBSERVED DEBRIS AND SPILLAGE IN DRY FOOD STORAGE ROOM UNDER SHELVING. INSTRUCTED PERSON IN CHARGE TO CLEAN AND MAINTAIN.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsnotedCode 32Other
Official wording
VARIANCE OBTAINED FOR SPECIALIZED PROCESSING METHODS
Inspector’s notes
OBSERVED FACILITY WITHOUT VARIANCE REQUIREMENTS FOR MODIFIED (ROP) PACKAGING PERFORMED IN FACILITY.NO HACCP ON SITE OF DOCUMENTATION FOR PROCEDURE PREFORMED IN FACILITY. INFORMED FACILITY OF REQUIREMENTS MUST MEET AND MAINTAIN. PRODUCT AND MACHINE IS TAGGED AT THIS TIME. PRIORITY FOUNDATION VIOLATION #7-38-005 CITATION ISSUED
In plain English
An issue that does not fit the common categories. Check the official wording for details.
More about other findingOfficial record from Chicago Department of Public Health, Dec 11, 2023 · Original Source
Canvass
Dec 11, 2023
Pass
0 recorded violations
No violations recorded in this inspection.
Official record from Chicago Department of Public Health, Dec 11, 2023 · Original Source