Restaurant · Chicago, IL

New Best Sub

Name: New Best Sub
Address: 3334 W Chicago Ave, Chicago, IL

3334 W Chicago Ave

Last inspected May 14, 2026 · View Map ↗ · Compare ↗

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More issues recentlyThe latest inspection recorded more violations than the one before it. Review the dated records below.

The full inspection history

6 inspections

Short Form Complaint

May 14, 2026

Pass w/ Conditions

4 recorded violations

notedCode 35Food temperature

Official wording

APPROVED THAWING METHODS USED

Inspector’s notes

OBSERVED IMPROPER THAWING BEING DONE WITH FROZEN BEEF PIZZA PIES IN REAR STORAGE AREA.THAWING MUST OCCUR WITH FOOD BEING PLACED IN THE COOLER OVER NIGHT. INSTRUCTED TO MAINTAIN CORRECT THAWING PROCEDURES. (MANAGER CORRECTED).

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature

notedCode 40Employee health and hygiene

Official wording

PERSONAL CLEANLINESS

Inspector’s notes

OBSERVED EMPLOYEE WITH NO HAIR RESTRAINT IN THE FOOD PREP AREA. INSTRUCTED TO PROVIDE HAIR RESTRAINTS FOR ALL EMPLOYEES IN THE FOOD PREP AREA. (MANAGER PROVIDED).

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues

notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

4-101.19---OBSERVED RAW WOOD SHELVES IN THE REAR STORAGE AREA.INSTRUCTED TO PAINT OR SEAL THE SHELVES AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 61Other

Official wording

SUMMARY REPORT DISPLAYED AND VISIBLE TO THE PUBLIC

Inspector’s notes

PREVIOUS INSPECTION REPORT SUMMARY FROM (4/27/26) WAS NOT DISPLAYED VISIBLE TO THE CUSTOMERS. TODAY'S INSPECTION REPORT SUMMARY WAS ISSUED AND MUST BE DISPLAYED AND VISIBLE TO THE PUBLIC AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-42-010 (B), CITATION ISSUED.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Chicago Department of Public Health, May 14, 2026 · Original Source

Canvass

Apr 27, 2026

Pass w/ Conditions

3 recorded violations

notedCode 22Food temperature

Official wording

PROPER COLD HOLDING TEMPERATURES

Inspector’s notes

OBSERVED IMPROPER COLD HOLDING TEMPERATURES OF (TCS FOODS) INSIDE THE FRONT 2-DOOR PREP LINE-COOLER.OBSERVED COOKED GROUND BEEF AT 50.8F AND HAMBURGERS AT 50.9F.MANAGEMENT VOLUNTARILY DISCARDED APPROXIMATELY 9#'S OF FOOD WORTH $100.00.INSTRUCTED MANAGEMENT TO MONITOR AND MAINTAIN ALL COLD (TCS FOODS) AT 41F OR COLDER AT ALL TIMES.PRIORITY VIOLATION 7-38-005, CITATION ISSUED.

In plain English

More about food kept at an unsafe temperature

notedCode 36Equipment and utensils

Official wording

THERMOMETERS PROVIDED & ACCURATE

Inspector’s notes

OBSERVED NO THERMOMETER INSIDE THE FRONT COUNTER CHEESECAKE REFRIGERATION UNIT.INSTRUCTED TO PROVIDE AND MAINTAIN A VISIBLE ACCURATE, WORKING THERMOMETER INSIDE REFRIGERATION UNITS AT ALL TIMES.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED A TORN DOOR GASKET INSIDE OF THE FRONT 2 DOOR PREP COOLER.INSTRUCTED TO REPLACE THE TORN DOOR GASKET AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Apr 27, 2026 · Original Source

Short Form Complaint

Feb 20, 2025

Pass

1 recorded violation

notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

3-302.12 OBSERVED CONTAINER WITH FLOUR/SEASONING IN DRY STORAGE AREA WITH NO LABEL. INSTRUCTED TO PROVIDE LABEL.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems

Official record from Chicago Department of Public Health, Feb 20, 2025 · Original Source

Short Form Complaint

Jan 27, 2025

Pass

3 recorded violations

notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

3-302.12 OBSERVED CONTAINER WITH FLOUR/SEASONING IN DRY STORAGE AREA WITH NO LABEL. INSTRUCTED TO PROVIDE LABEL.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems

notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

6-202.11 OBSERVED LIGHTBULBS OUT IN THE DISHWASHING/DRY STORAGE AREA. INSTRUCTED TO REPLACE LIGHTBULB AND MAINTAIN.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

notedCode 57Permits, training, and postings

Official wording

ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

Inspector’s notes

2-102.13 OBSERVED EMPLOYEE ON DUTY HANDLING FOOD WITH NO FOOD HANDLERS CERTIFICATE. INSTRUCTED TO PROVIDE.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

Official record from Chicago Department of Public Health, Jan 27, 2025 · Original Source

Canvass

Jan 13, 2025

Pass

5 recorded violations

notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

OBSERVED CONTAINER WITH FLOUR/SEASONING IN DRY STORAGE AREA WITH NO LABEL. INSTRUCTED TO PROVIDE LABEL.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems

notedCode 45Equipment and utensils

Official wording

SINGLE-USE/SINGLE-SERVICE ARTICLES: PROPERLY STORED & USED

Inspector’s notes

OBSERVED SINGLE SERVICE CONTAINERS NOT BEING STORED PROPERLY. INSTRUCTED TO INVERT AND STORE PROPERLY.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

OBSERVED LIGHTBULBS OUT IN THE DISHWASHING/DRY STORAGE AREA. INSTRUCTED TO REPLACE LIGHTBULB AND MAINTAIN.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

notedCode 57Permits, training, and postings

Official wording

ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

Inspector’s notes

OBSERVED EMPLOYEE ON DUTY HANDLING FOOD WITH NO FOOD HANDLERS CERTIFICATE. INSTRUCTED TO PROVIDE.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

notedCode 58Permits, training, and postings

Official wording

ALLERGEN TRAINING AS REQUIRED

Inspector’s notes

OBSERVED CERTIFIED FOOD MANAGER ON DUTY WITH NO ALLERGEN TRAINING CERTIFICATE. INSTRUCTED TO PROVIDE.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues

Official record from Chicago Department of Public Health, Jan 13, 2025 · Original Source

License

Apr 18, 2024

Pass

3 recorded violations

notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

OBSERVED NO HANDWASHING SIGNAGE AT THE HANDWASHING SINK IN THE DISH WASHING AREA.INSTRUCTED TO PROVIDE.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED TORN AND DIRTY RUBBER GASKET ON DOOR OF THE 2 DOOR COOLER IN THE FRONT PREP AREA. INSTRUCTED TO REPLACE OR REPAIR AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

notedCode 53Cleaning and sanitizing

Official wording

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

Inspector’s notes

OBSERVE NO COVERED BIN IN THE UNISEX WASHROOM. INSTRUCTED TO PROVIDE.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Apr 18, 2024 · Original Source