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Bakery · Chicago, IL

Phlour Bakery And Cafe

1138 W Bryn Mawr Ave

Last inspected Mar 18, 2026 · View Map ↗ · Compare ↗

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

6 inspections

Complaint

Mar 18, 2026

Pass

1 recorded violation

notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

FOUND FLOOR NOT SMOOTH IN FRONT OF ICE MACHINE.MUST REPAIR.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Mar 18, 2026 · Original Source

Complaint Re-Inspection

Jul 3, 2025

Pass

3 recorded violations

notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

3-302.12 OBSERVED FOOD STORED IN CONTAINERS IN ALL THE COOLERS, WALK IN COOLER AND DRY STORAGE WITHOUT PROPER LABELING OF NAME. INSTRUCTED TO PERSON IN CHARGE TO PROVIDE A LABEL REFLECTING THE FOOD ITEM'S NAME WHEN FOOD HAS BEEN REMOVE FROM ITS ORIGINAL PACKAGING.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

4-101.17 OBSERVED RAW WOOD SHELVES, SURFACES, THROUGHOUT THE FRONT COUNTER AREA. INSTRUCTED TO SEAL OR PAINT TO PROVIDE A SMOOTH AND EASILY CLEANABLE SURFACE.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

5-205.15 PREP AREA HANDWASH SINK (BY 1-COMPARTMENT SINK) PIPE DRAINING SLOWLY ALSO FRONT PREP AREA HANDWASH SINK HOT WATER HANDLE STRIPPED. MUST REPAIR AND MAINTAIN SINKS.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Chicago Department of Public Health, Jul 3, 2025 · Original Source

Complaint Re-Inspection

Jun 26, 2025

Fail

4 recorded violations

notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

OBSERVED FOOD STORED IN CONTAINERS IN ALL THE COOLERS, WALK IN COOLER AND DRY STORAGE WITHOUT PROPER LABELING OF NAME. INSTRUCTED TO PERSON IN CHARGE TO PROVIDE A LABEL REFLECTING THE FOOD ITEM'S NAME WHEN FOOD HAS BEEN REMOVE FROM ITS ORIGINAL PACKAGING.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 38Pests

Official wording

INSECTS, RODENTS, & ANIMALS NOT PRESENT

Inspector’s notes

OBSERVED EVIDENCE OF RODENT ACTIVITY ON THE PREMISES. OBSERVED APPROXIMATELY 7 MOUSE DROPPINGS ON THE FLOOR OF THE SANDWICH/BREAD PREP AREA IN CORNER. ALSO OBSERVED APPROXIMATELY 8 SMALL FLIES ON DRAIN NEAR DISHWASHER. INSTRUCTED TO CLEAN AND REMOVE ALL RODENT DROPPINGS FROM ALL AFFECTED AREAS. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO ELIMINATE THE PEST ACTIVITY. PRIORITY FOUNDATION #7-38-020(A). CITATION ISSUED.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED RAW WOOD SHELVES, SURFACES, THROUGHOUT THE FRONT COUNTER AREA. INSTRUCTED TO SEAL OR PAINT TO PROVIDE A SMOOTH AND EASILY CLEANABLE SURFACE.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

5-205.15 PREP AREA HANDWASH SINK (BY 1-COMPARTMENT SINK) PIPE DRAINING SLOWLY ALSO FRONT PREP AREA HANDWASH SINK HOT WATER HANDLE STRIPPED. MUST REPAIR AND MAINTAIN SINKS.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Chicago Department of Public Health, Jun 26, 2025 · Original Source

Short Form Complaint

Jun 24, 2025

Fail

8 recorded violations

notedCode 22Food temperature

Official wording

PROPER COLD HOLDING TEMPERATURES

Inspector’s notes

NOTED INTERNAL TEMPERATURES OF THE FOLLOWING TIME/TEMPERATURE CONTROL FOR SAFETY FOOD ITEMS HAM 48.6F, SLICED TOMATO 47F, CUCUMBER 47.9F, AND MOZZARELLA CHEESE AT 56.5F. MANAGER IMMEDIATELY AND VOLUNTARILY DISPOSED OF 8 LBS OF PRODUCTS WORTH $150.00 THROUGH DENATURING PROCESS. PRIORITY VIOLATION #7-38-005. CITATION ISSUED.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 33Food temperature

Official wording

PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL

Inspector’s notes

NOTED TEMPERATURE OF 2-DOOR REACH IN PREP COOLER TO BE IMPROPER AT 48F. INSTRUCTED NOT TO USE UNTIL EQUIPMENT IS MAINTAINING PROPER TEMPERATURE OF 41F AND BELOW. UNIT TAGGED AND HELD FOR INSPECTION. PRIORITY VIOLATION #7-38-005. CITATION ISSUED.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

OBSERVED FOOD STORED IN CONTAINERS IN ALL THE COOLERS, WALK IN COOLER AND DRY STORAGE WITHOUT PROPER LABELING OF NAME. INSTRUCTED TO PERSON IN CHARGE TO PROVIDE A LABEL REFLECTING THE FOOD ITEM'S NAME WHEN FOOD HAS BEEN REMOVE FROM ITS ORIGINAL PACKAGING.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 38Pests

Official wording

INSECTS, RODENTS, & ANIMALS NOT PRESENT

Inspector’s notes

OBSERVED EVIDENCE OF RODENT ACTIVITY ON THE PREMISES. OBSERVED APPROXIMATELY 7 MOUSE DROPPINGS ON THE FLOOR OF THE SANDWICH/BREAD PREP AREA IN CORNER. ALSO OBSERVED APPROXIMATELY 8 SMALL FLIES ON DRAIN NEAR DISHWASHER. INSTRUCTED TO CLEAN AND REMOVE ALL RODENT DROPPINGS FROM ALL AFFECTED AREAS. ADDITIONAL PEST CONTROL SERVICE IS NEEDED TO ELIMINATE THE PEST ACTIVITY. PRIORITY FOUNDATION #7-38-020(A). CITATION ISSUED.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
notedCode 44Equipment and utensils

Official wording

UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED

Inspector’s notes

OBSERVED PLATES NOT INVERTED. INSTRUCTED TO INVERT PLATES AFTER SANITIZING AND AIR DRYING.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED RAW WOOD SHELVES, SURFACES, THROUGHOUT THE FRONT COUNTER AREA. INSTRUCTED TO SEAL OR PAINT TO PROVIDE A SMOOTH AND EASILY CLEANABLE SURFACE.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 48Cleaning and sanitizing

Official wording

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

Inspector’s notes

OBSERVED FACILITY WITHOUT A CHEMICAL TEST KIT FOR SANITIZER OR FOR MANUAL WAREWASHING AREA. INFORMED PERSON IN CHARGE A TEST KIT THAT ACCURATELY MEASURES THE CONCENTRATION IN MG/L OF SANITIZING SOLUTION MUST BE PROVIDED. PRIORITY FOUNDATION VIOLATION #7-38-005. CITATION ISSUED.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

5-205.15 PREP AREA HANDWASH SINK (BY 1-COMPARTMENT SINK) PIPE DRAINING SLOWLY ALSO FRONT PREP AREA HANDWASH SINK HOT WATER HANDLE STRIPPED. MUST REPAIR AND MAINTAIN SINKS.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Chicago Department of Public Health, Jun 24, 2025 · Original Source

Canvass

Apr 18, 2025

Pass

2 recorded violations

notedCode 38Pests

Official wording

INSECTS, RODENTS, & ANIMALS NOT PRESENT

Inspector’s notes

OBSERVED 1/4 INCH GAP AT REAR EXIT DOORS SWEEPS. MUST RODENT PROOF REAR EXIT DOORS AND MAINTAIN.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

PREP AREA HANDWASH SINK (BY 1-COMPARTMENT SINK) PIPE DRAINING SLOWLY ALSO FRONT PREP AREA HANDWASH SINK HOT WATER HANDLE STRIPPED. MUST REPAIR AND MAINTAIN SINKS.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Chicago Department of Public Health, Apr 18, 2025 · Original Source

Canvass

Mar 22, 2024

Pass w/ Conditions

10 recorded violations

notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

OBSERVED HANDWASHING SINKS INACCESSIBLE TO EMPLOYEES THROUGHOUT THE FACILITY: HANDWASHING SINK IN FRONT BAKING AREA BLOCKED BY FOOD CART, HANDWASHING SINK IN DISH MACHINE AREA BLOCKED BY WASTE RECEPTACLE. INSTRUCTED TO MAINTAIN HANDWASHING SINKS FREE OF OBSTRUCTIONS AND ACCESSABLE TO EMPLOYEES AT ALL TIMES. PERSON-IN-CHARGE REMOVED OBSTRUCTIONS FROM ALL HANDWASHING SINKS ON-SITE. PRIORITY FOUNDATION VIOLATION. 7-38-030(C) CITATION ISSUED.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 35Food temperature

Official wording

APPROVED THAWING METHODS USED

Inspector’s notes

OBSERVED FOOD EMPLOYEES THAWING SPINACH USING WARM, STILL WATER IN THE KITCHEN AREA PREP SINK. INSTRUCTED TO THAW USING APPROVED THAWING METHODS AND MAINTAIN, SUCH AS RUNNING UNDER CONTINUOUS WATER AT OR BELOW 70.0F.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 44Equipment and utensils

Official wording

UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED

Inspector’s notes

OBSERVED CLEAN EQUIPMENT (MIXING BOWLS) STORED UNCOVERED/UN-INVERTED IN THE KITCHEN AREA STORAGE SHELF. INSTRUCTED TO COVER OR INVERT ALL CLEAN UTENSILS AND EQUIPMENT TO PREVENT CONTAMINATION AND MAINTAIN.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED MILK CRATES USED TO ELEVATE FOOD CONTAINERS IN THE KITCHEN AREA AND WALK-IN COOLER. INSTRUCTED TO REMOVE MILK CRATES AND USE EQUIPMENT THAT ALLOWS FOR ADEQUATE CLEANING BENEATH STORED ITEMS AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

OBSERVED SHELVES IN WALK-IN COOLER SOILED WITH DUST AND DEBRIS. INSTRUCTED TO CLEAN NONFOOD-CONTACT SURFACES OF EQUIPMENT AT ADEQUATE FREQUENCY TO PREVENT BUILD UP OF SOIL AND DEBRIS AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 53Cleaning and sanitizing

Official wording

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

Inspector’s notes

OBSERVED WASTE RECEPTACLES NOT COVERED WITH LID IN UNISEX TOILET ROOMS. INSTRUCTED TO PROVIDE COVERS FOR ALL WASTE RECEPTACLES IN TOILET ROOMS AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED DRYING MOP STORED DIRECTLY ON FLOOR AND WALLS IN UTILITY SINK CLOSET. INSTRUCTED TO RELOCATE MOP AND STORE INVERTED TO PREVENT CONTAMINATION OF WALLS AND EQUIPMENT AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 61Other

Official wording

SUMMARY REPORT DISPLAYED AND VISIBLE TO THE PUBLIC

Inspector’s notes

OBSERVED COMPLIANCE SUMMARY REPORT DATED FROM 1-4-23 FROM REPORT #2569156 FOR FACILITY NOT POSTED WITHIN DIRECT VIEW OF THE PUBLIC. NOTED POSTED IN THE BAKING PREP AREA. INSTRUCTED TO RELOCATE COMPLIANCE SUMMARY TO BE WITHIN DIRECT VIEW OF THE PUBLIC AND MAINTAIN AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-42-010(B). CITATION ISSUED.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 39Contamination

Official wording

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

Inspector’s notes

OBSERVED PLASTIC CUP USED AS SCOOP IN BULK DRY FOOD STORAGE CONTAINER. INSTRUCTED TO REMOVE CUP AND REPLACE WITH UTENSIL WITH HANDLE TO PREVENT CONTAMINATION OF FOOD AND MAINTAIN.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
notedCode 40Employee health and hygiene

Official wording

PERSONAL CLEANLINESS

Inspector’s notes

FOOD HANDLER NOTED IN THE FRONT FOOD PREP AREA WITHOUT EFFECTIVE HAIR RESTRAINT. MUST HAVE HAIR RESTRAINTS FOR ALL FOOD HANDLERS AT ALL TIMES.

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues

Official record from Chicago Department of Public Health, Mar 22, 2024 · Original Source

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