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Restaurant · Chicago, IL

Potbelly Sandwich Shop

1018 S Canal St

Last inspected Sep 23, 2026 · View Map ↗ · Compare ↗

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More issues recentlyThe latest inspection recorded more violations than the one before it. Review the dated records below.

The full inspection history

6 inspections

Complaint Re-Inspection

Sep 23, 2026

Pass

3 recorded violations

notedCode 47Cleaning and sanitizing

Official wording

Food & non-food contact surfaces cleanable, properly designed, constructed & used

Inspector’s notes

4-501.11: EXTERIOR OF CABINET DOOR UNDER BEVERAGE STATION WITH PEELING SURFACE AND EXPOSED PARTICLE BOARD. INSTD TO REPAIR AND MAINTAIN SURFACE SMOOTH, EVEN, AND EASILY CLEANABLE

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 53Cleaning and sanitizing

Official wording

Toilet facilities: properly constructed, supplied, & cleaned

Inspector’s notes

5-501.17: MISSING COVERS FOR RECEPTACLES IN UNISEX TOILET ROOMS. INSTD TO PROVIDE COVERED RECEPTACLES AND MAINTAIN

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 55Cleaning and sanitizing

Official wording

Physical facilities installed, maintained & clean

Inspector’s notes

6-201.11: CHIPPED PAINT ON WALLS IN DINING AREA. INSTD TO REPAIR AND MAINTAIN WALLS SMOOTH, EVEN, AND EASILY CLEANABLE

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Sep 23, 2026 · Original Source

Canvass

Mar 10, 2026

Pass

2 recorded violations

notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

LEAKING CARBONATION UNIT NEXT TO BEVERAGE SYRUP BOXES. INSTD TO REPAIR AND MAINTAIN

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

3-COMPARTMENT SINK FAUCET LEAKING. INSTD TO REPAIR AND MAINTAIN

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Chicago Department of Public Health, Mar 10, 2026 · Original Source

Canvass

Nov 6, 2025

Pass w/ Conditions

6 recorded violations

notedCode 3Permits, training, and postings

Official wording

MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

Inspector’s notes

OBSERVED NO WRITTEN AND VERIFIABLE EMPLOYEE HEALTH POLICY ON THE PREMISES. MANAGEMENT INSTRUCTED TO PROVIDE SIGNED EMPLOYEE HEALTH POLICIES FOR EACH FOOD HANDLING EMPLOYEE. PRIORITY FOUNDATION VIOLATION 7-38-010. CITATION ISSUED.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 21Food temperature

Official wording

PROPER HOT HOLDING TEMPERATURES

Inspector’s notes

OBSERVED MEATBALLS IN THE STEAM TABLE WITH A TEMPERATURE OF 131F. MANAGEMENT INSTRUCTED TO MAINTAIN ALL HOT TCS FOODS ABOVE 135F. PRIORITY VIOLATION 7-38-005. CITATION ISSUED.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 22Food temperature

Official wording

PROPER COLD HOLDING TEMPERATURES

Inspector’s notes

OBSERVED COLD TCS FOODS STORED AT IMPROPER TEMPERATURES INSIDE OF THE 1-DOOR SANDWICH PREP COOLER. OBSERVED TURKEY AT 47F, CUT TOMATOES AT 46F, AND SHREDDED LETTUCE AT 51F. MANAGEMENT INSTRUCTED TO MAINTAIN ALL COLD TCS FOODS BELOW 41F. PRIORITY VIOLATION 7-38-005. SEE VIOLATION #21 ABOVE FOR CITATION.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 33Food temperature

Official wording

PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL

Inspector’s notes

OBSERVED THE 1-DOOR SANDWICH CONDIMENT COOLER WITH AN AIR TEMPERATURE OF 48F. THE COOLER HELD TCS FOODS SUCH AS CUT TOMATOES AND SHREDDED LETTUCE. MANAGEMENT INSTRUCTED TO REPAIR AND MAINTAIN THE COOLER WITH AN AIR TEMPERATURE BELOW 41F. PRIORITY VIOLATION 7-38-005. CITATION ISSUED.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 58Permits, training, and postings

Official wording

ALLERGEN TRAINING AS REQUIRED

Inspector’s notes

OBSERVED THE CERTIFIED FOOD MANAGER WITHOUT AN ALLERGEN TRAINING CERTIFICATE. MANAGEMENT INSTRUCTED THAT ALL CERTIFIED FOOD MANAGERS MUST SHOW PROOF OF ALLERGEN TRAINING.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 61Other

Official wording

SUMMARY REPORT DISPLAYED AND VISIBLE TO THE PUBLIC

Inspector’s notes

OBSERVED NO INSPECTION REPORT SUMMARY POSTED ON THE PREMISES IN THE PUBLIC VIEW. MANAGEMENT WAS GIVEN A COPY OF TODAY'S INSPECTION REPORT SUMMARY AND WAS INSTRUCTED TO POST IT IN VIEW OF ALL CUSTOMERS. PRIORITY FOUNDATION VIOLATION 7-42-010(B). CITATION ISSUED.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Chicago Department of Public Health, Nov 6, 2025 · Original Source

Recent Inspection

Aug 27, 2024

Pass

1 recorded violation

notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

6-501.12 OBSERVED LOOSE DEBRIS, DIRT, AND DUST BUILDUP ON THE FLOOR AND DRAIN UNDERNEATH THE FRONT SODA BAR. INSTRUCTED TO DETAIL CLEAN AND INCREASE CLEANING FREQUENCY OF FLOORS. MUST MAINTAIN AT ALL TIMES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Aug 27, 2024 · Original Source

Canvass Re-Inspection

Aug 6, 2024

Pass

1 recorded violation

notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

6-501.12 OBSERVED LOOSE DEBRIS, DIRT, AND DUST BUILDUP ON THE FLOOR AND DRAIN UNDERNEATH THE FRONT SODA BAR. INSTRUCTED TO DETAIL CLEAN AND INCREASE CLEANING FREQUENCY OF FLOORS. MUST MAINTAIN AT ALL TIMES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Aug 6, 2024 · Original Source

Canvass

Jul 30, 2024

Fail

3 recorded violations

notedCode 48Cleaning and sanitizing

Official wording

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

Inspector’s notes

OBSERVED GREY WATER BACKING UP AT THE 3-COMPARTMENT SINK AREA. WHEN WATER IS RELEASED FROM THE 2ND SINK BASIN, WATER BACKS UP INTO THE 1ST AND 3RD SINK BASINS. INSTRUCTED MANAGER TO REPAIR BEFORE RE-INSPECTION DATE. PRIORITY FOUNDATION VIOLATION #7-38-025. CITATION ISSUED.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

OBSERVED NO PAPER TOWELS IN THE WASHROOM AT THE WASHBOWL SINK NOR THE HAND SINK IN THE PREP AREA. INFORMED PERSON IN CHARGE THAT PAPER TOWELS MUST BE AVAILABLE AT HAND SINKS AT ALL TIMES. THE FOOD HANDLER OBTAINED PAPER TOWELS FOR THE HAND SINK DURING THE INSPECTION PRIORITY FOUNDATION VIOLATION #7-38-030(C). CITATION ISSUED.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED LOOSE DEBRIS, DIRT, AND DUST BUILDUP ON THE FLOOR AND DRAIN UNDERNEATH THE FRONT SODA BAR. INSTRUCTED TO DETAIL CLEAN AND INCREASE CLEANING FREQUENCY OF FLOORS. MUST MAINTAIN AT ALL TIMES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Jul 30, 2024 · Original Source

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