More issues recentlyThe latest inspection recorded more violations than the one before it. Review the dated records below.
The full inspection history
4 inspections
Complaint
Sep 14, 2026
Pass
2 recorded violations
notedCode 57Permits, training, and postings
Official wording
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING
Inspector’s notes
OBSERVED SEVERAL FOOD HANDLING EMPLOYEES WITHOUT A FOOD HANDLER TRAINING CERTIFICATE. MUST PROVIDE THIRD PARTY CERTIFICATES FOR ALL FOOD HANDLING EMPLOYEES OR PROOF OF POTBELLY FOOD HANDLER TRAINING WHICH HAS BEEN APPROVED BY IDPH.
In plain English
A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.
OBSERVED SEVERAL FOOD HANDLING EMPLOYEES WITHOUT A FOOD HANDLER TRAINING CERTIFICATE. MUST PROVIDE THIRD PARTY CERTIFICATES FOR ALL FOOD HANDLING EMPLOYEES OR PROOF OF POTBELLY FOOD HANDLER TRAINING WHICH HAS BEEN APPROVED BY IDPH.
In plain English
A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.
Official record from Chicago Department of Public Health, Sep 14, 2026 · Original Source
Canvass
Feb 25, 2026
Pass
0 recorded violations
No violations recorded in this inspection.
Official record from Chicago Department of Public Health, Feb 25, 2026 · Original Source
Canvass
Feb 3, 2025
Pass
7 recorded violations
notedCode 16Cleaning and sanitizing
Official wording
FOOD-CONTACT SURFACES: CLEANED & SANITIZED
Inspector’s notes
INTERIOR OF ICE MACHINE COMPARTMENTS NOT CLEAN (INTERIOR TOP). ICE IS USED FOR HUMAN CONSUMPTION. INSTRUCTED TO CLEAN, SANITIZE AND MAINTAIN UNIT.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
DRY FOOD IN PLASTIC CONTAINERS MUST BE LABELED WITH COMMON NAME:FLOUR,SUGAR ETC.
In plain English
Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.
SOME CUTTING BOARDS IN THE KITCHEN WITH DARK STAINS AND DEEP CUTS,MUST REFINISH OR REPLACE SAID CUTTING BOARDS
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
EXCESS STICKY SUBSTANCE AT SELF SERVE SODA MACHINE BY THE NOZZLES.CLEAN AND MAINTAIN.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
REPAIR BROKED BACKFLOW PREVENTION DEVICE AT FAUCET OF MOP SINK.
In plain English
The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.
REMOVE SYRUP FROM FLOOR INSIDE THE CABINET OF ICE MACHINE AND SODE DISPENSER IN SERVING AREA.CLEAN AND MAINTAIN.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
Inspector’s notes
BROKEN PROTECTIVE LIGHT SHIELD AT REAR PREP AREA BY THE DOOR IN PREP AREA.REPLACE.
In plain English
Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.
Official record from Chicago Department of Public Health, Feb 3, 2025 · Original Source
Canvass
May 2, 2024
Pass
1 recorded violation
notedCode 55Cleaning and sanitizing
Official wording
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
Inspector’s notes
OBSERVED FOOD DEBRIS, LOOSE CARBROARD, AND EMPTY BOXES BENEATH SHELVES IN THE REAR FOOD STORAGE SHELF AS WELL AS UNDER THE STANDING TWO DOOR COOLER. INSTRUCTED MANAGER TO CLEAN AND MAINTAIN AREA FREE OF DEBRIS.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.