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Restaurant · Chicago, IL

Sofitel Chicago Magnificent Mile

20 E Chestnut St

Last inspected May 28, 2026 · View Map ↗ · Compare ↗

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More issues recentlyThe latest inspection recorded more violations than the one before it. Review the dated records below.

The full inspection history

9 inspections

Canvass

May 28, 2026

Pass w/ Conditions

4 recorded violations

notedCode 16Cleaning and sanitizing

Official wording

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

Inspector’s notes

OBSERVED SLIGHT BUILD UP INSIDE ICE MACHINES UPPER PORTIONS. INSTRUCTED MANAGER MUST CLEAN INTERIOR OF ICE MACHINES AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 22Food temperature

Official wording

PROPER COLD HOLDING TEMPERATURES

Inspector’s notes

OBSERVED THE FOLLOWING TCS FOODS HELD AT IMPROPER TEMPERATURE BETWEEN 44.8 F AND 45.9 F INSIDE WALK IN COOLER #M- YUKON POTATOES MARINATED, GALIC AIOLI, TOMATOES, CREAM FRAICHE LEMON, JALIPENO AIOLI, MIXED MUSHROOMS, BLUE CHEESE, CHEESE. INSTRUCTED MANAGER ALL TCS FOODS MUST BE HELD AT 41.0 F OR BELOW IF HELD COLD. PRIORITY VIOLATION 7-38-005. ALL OUT OF TEMPERATURE TCS FOODS VOLUNTARILY DISCARDED. FOODS DISCARDED WEIGHT- 145 LBS, VALUED AT $600.00. FOUND WALK IN COOLER #M AMBIENT AIR TEMPERATURE AT 41.0 F.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

OBSERVED FOOD/GRIME BUILD UP AT BAR SINKS INTERIOR/EXTERIOR ESPECIALLY AROUND HOT AND COLD WATER HANDLES. MUST CLEAN BAR SINKS AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

OBSERVED FOOD/GREASE BUILD UP ON VENTILATION HOOD FILTERS. MUST CLEAN VENTILATION HOOD FILTERS AND MAINTAIN.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Chicago Department of Public Health, May 28, 2026 · Original Source

License

Jul 1, 2025

Pass

0 recorded violations

No violations recorded in this inspection.

Official record from Chicago Department of Public Health, Jul 1, 2025 · Original Source

License Re-Inspection

Jun 24, 2025

Pass

0 recorded violations

No violations recorded in this inspection.

Official record from Chicago Department of Public Health, Jun 24, 2025 · Original Source

Canvass

Jun 17, 2025

Out of Business

0 recorded violations

No violations recorded in this inspection.

Official record from Chicago Department of Public Health, Jun 17, 2025 · Original Source

License

Jun 17, 2025

Fail

3 recorded violations

notedCode 22Food temperature

Official wording

PROPER COLD HOLDING TEMPERATURES

Inspector’s notes

OBSERVED TCS FOODS HELD AT INADEQUATE TEMPERATURES RANGING FROM 46-51 F. MANAGER DISCARDED 2 POUNDS OF YOGURT, 1/4TH POUND TURKEY, 1 POUND SLICED TOMATOES, 1/4 POUND LETTUCE & 5 POUNDS POTATO SALAD ($60). INSTRUCTED MANAGER TO ENSURE ALL COLD FOODS ARE HELD AT 41 F AND BELOW. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 33Food temperature

Official wording

PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL

Inspector’s notes

OBSERVED 2 COOLERS HELD AT INADEQUATE AMBIENT AIR TEMPERATURES OF 47 AND 51 F. INSTRUCTED MANAGER TO ENSURE ALL COLD HOLDING UNITS ARE HELD AT 41 F AND BELOW. COOLERS TAGGED. PRIORITY VIOLATION 7-38-005 CITATION ISSUED.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 48Cleaning and sanitizing

Official wording

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

Inspector’s notes

OBSERVED 3 COMPARTMENT SINK TO BE SLOW DRAINING AND NOT IN PROPER WORKING ORDER. INSTRUCTED MANAGER TO SERVICE 3 COMPARTMENT SINK. PRIORITY FOUNDATION VIOLATION 7-38-025 CITATION ISSUED.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Jun 17, 2025 · Original Source

Canvass

May 19, 2025

Pass w/ Conditions

3 recorded violations

notedCode 22Food temperature

Official wording

PROPER COLD HOLDING TEMPERATURES

Inspector’s notes

OBSERVED MILK HELD AT AN INADEQUATE TEMPERATURE OF 50 F. INSTRUCTED MANAGER TO ENSURE ALL COLD TCS FOODS ARE HELD AT 41 F AND BELOW. MANAGER DISCARDED 1/2 GALLON OF MILK ($2) PRIORITY VIOLATION 7-38-005 CITATION ISSUED.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED RUSTED STORAGE RACKS IN DRY STORAGE AREA. INSTRUCTED MANAGER TO REPAINT OR REPLACE DRY STORAGE RACKS.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 60Other

Official wording

PREVIOUS CORE VIOLATION CORRECTED

Inspector’s notes

OBSERVED PREVIOUS CORE VIOLATIONS NOT CORREECTED. REPORT #2594381 DATED MAY 10 2024 INSTRUCTED FACILITY TO: #60 CLEAN INTERIOR OF ICE MACHINE AND EXTERIOR OF STAFF SODA MACHINE. OBSERVED PINKISH BLACK BUILD UP ON INTERIOR OF ICE MACHINE AND SYRUP BUILD UP ON EXTERIOR OF SODA MACHINE. INSTRUCTED MANAGER TO ADDRESS PERVIOUS CORE VIOLATIONS. MANAGER CLEANED ICE MACHINE AND SODA MACHINE. PRIORITY FOUDNATION VIOLATION 7-42-090 CITATION ISSUED.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Chicago Department of Public Health, May 19, 2025 · Original Source

Canvass

May 10, 2024

Pass w/ Conditions

15 recorded violations

notedCode 8Handwashing

Official wording

HANDS CLEAN & PROPERLY WASHED

Inspector’s notes

OBSERVED POOR HYGIENIC PRACTICES BY FOOD HANDLERS AND DISH WASHERS.OBSERVED MALE FOOD HANDLER TURNING HIS HAT AROUND WITH PLASTIC GLOVES ON AND THEN HANDLING FOOD TRAYS WITHOUT WASHING HANDS,THEN OBSERVED ANOTHER MALE EMPLOYEE HANDLING DIRTY DISHES AND THEN REMOVED CLEAN DISHES FROM DISH RACK WITHOUT WASHING HANDS AFTER HANDLING DIRTY TO CLEAN DISHES.MANAGER HAD EMPLOYEES TO WASH HANDS DURING INSPECTION. MUST WASH HANDS AFTER EVERY POSSIBLE CONTAMINATION.(PRIORITY 7-38-010)(COS)(CITATION ISSUED)

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 9Employee health and hygiene

Official wording

NO BARE HAND CONTACT WITH RTE FOOD OR A PRE-APPROVED ALTERNATIVE PROCEDURE PROPERLY ALLOWED

Inspector’s notes

OBSERVED BARE HAND CONTACT WITH READY TO EAT FOODS BY A MALE EMPLOYEE SUCH AS REMOVING TOAST FROM THE TOASTER WITH HIS BARE HANDS AND PLACE IN A PAPER BAG TO BE SENT FOR ROOM SERVICE.INSTRUCTED MANAGER TO HAVE EMPLOYEES TO USE UTENSILS OR DELI PAPER TO HANDLE READY TO EAT FOODS. PRODUCT WAS DISCARDED BY EMPLOYEE DURING INSPECTION.(PRIORITY 7-38-010)(COS)(CITATION ISSUED)

In plain English

This covers things like hair restraints, jewelry, clean clothing, eating or drinking in food prep areas, touching ready-to-eat food with bare hands, or not having a sick-employee policy.

More about employee hygiene or health policy issues
notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

OBSERVED NO HAND WASHING SIGNS AT HAND SINKS IN FRONT OF THE HOUSE BEVERAGE BAR,LE BAR,BANQUETS TOILET ROOMS FOR MEN'S & WOMEN'S,CUSTOMERS MEN'S & WOMEN'S ON 2ND. FL.MUST PROVIDE AND MAINTAIN.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 16Cleaning and sanitizing

Official wording

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

Inspector’s notes

OBSERVED HIGH TEMPERATURE DISH WASHING MACHINE BEING USED AND FINAL RINSE SANITIZING AT 160.0F MUST HAVE AT 180.0F. ENGINEER ARRIVED ON SITE AND MADE ADJUSTMENTS AND NOW FINAL RINSE IS AT 189.0F.MUST MONITOR & MAINTAIN.ALSO,OBSERVED IMPROPER SANITIZING OF MULTI-USE UTENSILS AT 3- COMPARTMENT SINK OBSERVED MANUEL WAREWASHING SANITIZING SOLUTION AT 0.0 PPM'S WHILE DISHES ARE BEING WASHED BY MALE EMPLOYEE.MANAGER HAD EMPLOYEE TO DRAIN SINK AND SET UP AGAIN WITH PROPER SANITIZER THAT IS AT 300 PPM'S AT THIS TIME. (COS)(PRIORITY 7-38-025)(CITATION ISSUED)

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 36Equipment and utensils

Official wording

THERMOMETERS PROVIDED & ACCURATE

Inspector’s notes

MUST PROVIDE A THERMOMETER FOR BANQUET PREP COOLER.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 37Food source and labeling

Official wording

FOOD PROPERLY LABELED; ORIGINAL CONTAINER

Inspector’s notes

MUST LABEL FOOD STORAGE CONTAINERS AND SQUEEZE BOTTLES WHEN FOOD IS NOT IN ORIGINAL PACKAGE IN DRY FOOD STORAGE AND PREP AREAS.

In plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
notedCode 38Pests

Official wording

INSECTS, RODENTS, & ANIMALS NOT PRESENT

Inspector’s notes

OBSERVED A GAP ALONG BOTTOM OF ENTRY/EXIT DOOR IN LE BAR AREA MUST MAKE DOOR TIGHT FITTING.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
notedCode 39Contamination

Official wording

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

Inspector’s notes

MUST ELEVATE FOOD PRODUCT OFF OF FLOOR IN PASTRY WALK IN FREEZER.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
notedCode 44Equipment and utensils

Official wording

UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED

Inspector’s notes

MUST INVERT MULTI-USE UTENSILS IN HALLWAY DISH STORAGE AREA SHELVING UNITS.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 46Other

Official wording

GLOVES USED PROPERLY

Inspector’s notes

OBSERVED IMPROPER USAGE OF PLASTIC GLOVES BY EMPLOYEE.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

MUST ELIMINATE CRATES USED FOR FOOD STORAGE IN 2ND FL BEVERAGE STORAGE AREA,CHEF WALK IN FREEZER,PASTRY WALK IN COOLER.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

MUST CLEAN GREASE AND FOOD DEBRIS BUILD UP FROM 1ST FL. MAIN KITCHEN-INTERIOR PARTS AND PANEL OF ICE MACHINE,FRYER AND SHELVING UNITS.CAFETERIA/BANQUET-ROLLING CART.LE BAR- EXTERIOR OF CABINETS.STAFF CAFETERIA-SODA MACHINE AND DRIP TRAY.BANQUET KITCHEN-COUNTER TOP,INTERIOR PARTS AND PANEL OF ICE MACHINE & CALCIUM BUILD UP ON SPRAYER AT SCRAPE SINK,WALK IN COOLER-SHELVING UNITS & FAN GUARDS.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

MUST REPAIR OR REPLACE LEAKY PIPE AT 3- COMPARTMENT SINK IN MAIN KITCHEN.CAFETERIA/BANQUET-1- COMPARTMENT SINK LEAKY FAUCET.BANQUET KITCHEN-1- COMPARTMENT LEAKY FAUCET.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

MUST REPAIR OR REPLACE LOOSE WALL PANEL IN HALLWAY.1ST FLOOR MAIN KITCHEN-GROUT FLOOR UNDER DISH MACHINE.PASTRY-GROUT FLOOR UNDER 3- COMPARTMENT SINK.LE BAR-DAMAGED WALL BASE AT HOST AREA.BANQUET KITCHEN-LOOSE CAULKING AT HOOD OF COOKING EQUIPMENT,FLOOR TRIM IN WALK IN COOLER.DRY FOOD STORAGE AREA- DAMAGED FLOOR TILES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

MUST REPLACE DIM LIGHTING AT HOOD OF COOKING EQUIPMENT IN CAFETERIA/BANQUET.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Chicago Department of Public Health, May 10, 2024 · Original Source

Canvass Re-Inspection

Oct 25, 2023

Pass

3 recorded violations

notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED PREP AREA TABLES IN REAR WITH RUSTY SHELVES, INSTRUCTED TO REPAIR AND MAINTAIN SMOOTH AND EASILY CLEANABLE SURFACES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

OBSERVED DUMP SINK LOCATED IN BAR ATTACHED TO DINING ROOM IN DISREPAIR, INSTRUCTED TO REPAIR AND MAINTAIN SYSTEM IN GOOD CONDITION.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED FLOORS THROUGHOUT CAFETERIA WITH DRIED EXCESSIVE FOOD DEBRIS UNDERNEATH HEAVY EQUIPMENT, INSTRUCTED TO REMOVE AND MAINTAIN

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Oct 25, 2023 · Original Source

Canvass

Oct 18, 2023

Fail

5 recorded violations

notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

OBSERVED DUMP SINK LOCATED IN BAR ATTACHED TO DINING ROOM IN DISREPAIR, INSTRUCTED TO REPAIR AND MAINTAIN SYSTEM IN GOOD CONDITION.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 48Cleaning and sanitizing

Official wording

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

Inspector’s notes

OBSERVED IN USE HIGH TEMPERATURE DISH MACHINE LOCATED IN PREP AREA/DISHWASHING AREA 3rd FLOOR WASH TEMPERATURE GAUGE IN DISREPAIR. INSTRUCTED TO REPAIR AND MAINTAIN IN GOOD CONDITION TO ENSURE PROPER WASHING OF UTENSILS, GLASSWARE. PRIORITY VIOLATION. #7-38-005. CITATION ISSUED.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED FLOORS THROUGHOUT CAFETERIA WITH DRIED EXCESSIVE FOOD DEBRIS UNDERNEATH HEAVY EQUIPMENT, INSTRUCTED TO REMOVE AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 16Cleaning and sanitizing

Official wording

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

Inspector’s notes

OBSERVED IN USE HIGH TEMPERATURE DISH MACHINE NOT PROPERLY WASHING AND RINSING DURING TIME OF INSPECTION. NOTED WASH TEMPERATURE @ 133.0F AND FINAL RINSE @ 149F. INSTRUCTED TO DISCONTINUE USE OF MACHINE UNTIL PROPERLY WASHING, RINSING AND SANITIZING AS REQUIRED BY CODE. PRIORITY VIOLATION. #7-38-025. CITATION ISSUED.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED PREP AREA TABLES IN REAR WITH RUSTY SHELVES, INSTRUCTED TO REPAIR AND MAINTAIN SMOOTH AND EASILY CLEANABLE SURFACES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Oct 18, 2023 · Original Source

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