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Restaurant · Chicago, IL

Swissport USA

11601 W Touhy Ave

Last inspected Dec 1, 2025 · View Map ↗ · Compare ↗

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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.

The full inspection history

5 inspections

Canvass Re-Inspection

Dec 1, 2025

Pass

0 recorded violations

No violations recorded in this inspection.

Official record from Chicago Department of Public Health, Dec 1, 2025 · Original Source

Canvass

Aug 28, 2025

Fail

7 recorded violations

notedCode 2Permits, training, and postings

Official wording

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

Inspector’s notes

OBSERVED NO CERTIFIED MANAGER ON SITE WHILE TCS ITEMS SUCH AS PASTA SALAD WERE SERVED. INSTRUCTED TO MAINTAIN AN EMPLOYEE HOLDING A VALID CITY OF CHICAGO FOODSERVICE MANAGER CERTIFICATE ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-012. CITATION ISSUED.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 3Permits, training, and postings

Official wording

MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

Inspector’s notes

OBSERVED NO VERIFIABLE EMPLOYEE HEALTH POLICY ONSITE AT TIME OF INSPECTION. LEFT TEMPLATE AND INSTRUCTED TO MAINTAIN COPIES OF EMPLOYEE HEALTH POLICY SIGNED BY ALL EMPLOYEES ON SITE AT ALL TIMES. PRIORITY FOUNDATION VIOLATION 7-38-010. CITATION ISSUED.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

OBSERVED NO HANDWASHING SIGNAGE AT WASHBOWL SINKS LOCATED IN MEN'S AND WOMEN'S TOILET ROOMS. INSTRUCTED TO PROVIDE.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

OBSERVED BURNT OUT LIGHTBULBS IN CEILING OF REAR PREP AREA. INSTRUCTED TO REPAIR OR REPLACE AND MAINTAIN IN GOOD CONDITION.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
notedCode 57Permits, training, and postings

Official wording

ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING

Inspector’s notes

OBSERVED NO FOOD HANDLER CARDS ON SITE AT TIME OF INSPECTION. INSTRUCTED ALL FOOD EMPLOYEES MUST COMPLETE FOOD HANDLER TRAINING AND MAINTAIN RECORDS THEREOF ON SITE AT ALL TIMES.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 60Other

Official wording

PREVIOUS CORE VIOLATION CORRECTED

Inspector’s notes

OBSERVED THE FOLLOWING REPEAT CORE VIOLATION NOT CORRECTED FROM REPORT #2605453 DATED 10/28/2024: #55 "NOTED CRACKS ON THE FLOOR OF THE KITCHEN AND DIRTY FLOORS ALONG WALL BASE AND UNDERNEAH EQUIPMENT. INSTRUCTED TO REPAIR CRACK FLOORS, CLEAN AND MAINTAIN FLOORS." INSTRUCTED TO CORRECT AND COME INTO COMPLIANCE. PRIORITY FOUNDATION VIOLATION 7-42-090. CITATION ISSUED.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 61Other

Official wording

SUMMARY REPORT DISPLAYED AND VISIBLE TO THE PUBLIC

Inspector’s notes

OBSERVED NO SUMMARY POSTED FOR PUBLIC VIEW FROM PREVIOUS INSPECTION #2605453 DATED 10/28/2024. LEFT NEW SUMMARY AND INSTRUCTED TO POST FOR PUBIC VIEW. PRIORITY FOUNDATION VIOLATION 7-42-010(B). CITATION ISSUED.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Chicago Department of Public Health, Aug 28, 2025 · Original Source

Canvass

Oct 28, 2024

Pass w/ Conditions

5 recorded violations

notedCode 1Permits, training, and postings

Official wording

PERSON IN CHARGE PRESENT, DEMONSTRATES KNOWLEDGE, AND PERFORMS DUTIES

Inspector’s notes

NO PERSON IN CHARGE PRESENT AT THE TIME OF INSPECTION. PRIORITY FOUNDATION VIOLATION. NO CITATION ISSUED.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 2Permits, training, and postings

Official wording

CITY OF CHICAGO FOOD SERVICE SANITATION CERTIFICATE

Inspector’s notes

NOTED NO CERTIFIED FOOD MANAGER ON DUTY WHILE TCS FOODS WERE BEING SERVED. INSTRUCTED MANAGEMENT THAT A CERTIFIED FOOD MANAGER MUST BE PRESENT AT ALL TIMES TCS FOODS ARE PREPARED AND SERVED AND ALSO THE PERSON IN CHARGE MUST HAVE A CITY OF CHICAGO CERTIFICATE BY NEXT INSPECTION (UPON BEING INSPECTED) PRIORITY FOUNDATION VIOLATION 7-38-012. CITATION ISSUED.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 43Equipment and utensils

Official wording

IN-USE UTENSILS: PROPERLY STORED

Inspector’s notes

NOTED SERVING PLATES ON SHELVES AT THE KITCHEN PREP AREA NOT PROPERLY STORED. INSTRUCTED TO INVERT ALL SERVING PLATES TO PREVENT DUST ACCUMULATION.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

NOTED POROUS WOOD USED FOR SHELVING AT THE KITCHEN. INSTRUCTED TO PROVIDE SHELVES WITH NON POROUS WOOD THAT ARE EASILY CLEANABLE AND MAINTAINED.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

NOTED CRACKS ON THE FLOOR OF THE KITCHEN AND DIRTY FLOORS ALONG WALL BASE AND UNDERNEAH EQUIPMENT. INSTRUCTED TO REPAIR CRACK FLOORS, CLEAN AND MAINTAIN FLOORS.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Oct 28, 2024 · Original Source

Canvass Re-Inspection

Dec 12, 2023

Pass

0 recorded violations

No violations recorded in this inspection.

Official record from Chicago Department of Public Health, Dec 12, 2023 · Original Source

Canvass

Dec 4, 2023

Fail

6 recorded violations

notedCode 39Contamination

Official wording

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

Inspector’s notes

OBSERVED STOCK FOOD ITEMS STORED ON THE FLOOR IN THE PREP AREA/STORAGE AREA. INSTRUCTED MANAGER TO PROPERLY STORE AND PROTECT FOOD ITEMS FROM CONTAMINATION WHILE STORED BY ELEVATING AT LEAST 6 INCHES FROM THE FLOOR ON RAISED SHELVING UNITS.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED A TORN DOOR GASKET INSIDE OF THE REFRIGERATOR NEXT TO THE LIQUOR SERVICE AREA.INSTRUCTED TO REPLACE THE TORN DOOR GASKET AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 56Facility maintenance

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

INSTRUCTED TO REMOVE ACCUMULATIONS OF DUSTS ON CEILING VENTILATION COVERS IN WASHROOMS AND MAINTAIN.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
notedCode 16Cleaning and sanitizing

Official wording

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

Inspector’s notes

OBSERVED A SLIGHT DEBRIS ACCUMULATION ENCRUSTED ON THE INTERIOR OF THE ICE MACHINE.MUST REMOVE DEBRIS, DETAIL CLEAN INSIDE ICE MACHINE/HAVE SERVICED AND MAINTAIN ICE MACHINE AT ALL TIMES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 36Equipment and utensils

Official wording

THERMOMETERS PROVIDED & ACCURATE

Inspector’s notes

OBSERVED MISSING THERMOMEMETERS IN COOLERS IN THE FOLLOWING AREAS;BLACK REFRIGERATOR IN FOOD PREP AREA,REFRIGERATION UNIT IN THE GUEST (RED ROOM).INSTRUCTED TO PROVDE AND MAINTAIN VISIBLE,ACCURATE WORKING THERMOMETERS INSIDE REFRIGERATION UNITS AT ALL TIMES.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 60Other

Official wording

PREVIOUS CORE VIOLATION CORRECTED

Inspector’s notes

PREVIOUS CORE VIOLATIONS FROM INSPECTION REPORT#2567445 DATED:11/22/2022 #10--REMOVE ALL SIGNAGE AND DEVICES FOR HANDWASHING FROM ABOVE 1 COMPARTMENT SINK. #37--OBSERVED ALL PREPACKAGED FOOD ITEMS NEED TO BE LABELED WITH COMMON NAME OF PRODUCT, INGREDIENT LIST AND NAME AND ADDRESS OF WHERE ITEM WAS PREPACKAGED. #51--OBSERVED URINAL IN MENS ROOM IN POOR REPAIR. REPAIR AND MAINTAIN URINAL. #51--OBSERVED NO SERVICE SINK ON SITE. MUST INSTALL SERVICE SINK OR PROVIDE FULL TIME ACCESS TO NEARBY SERVICE SINK. INSTRUCTED TO COMPLY WITH NOTED VIOLATIONS AND MAINTAIN BY 12/11/2023. PRIORITY FOUNDATION VIOLATION 7-42-090,CITATION ISSUED.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Chicago Department of Public Health, Dec 4, 2023 · Original Source

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