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Restaurant · Chicago, IL

The Cheesecake Factory

875 N Michigan Ave

Last inspected Aug 27, 2026 · View Map ↗ · Compare ↗

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SteadyThe last two inspections recorded a similar number of violations. Review the dated records below.

The full inspection history

6 inspections

Complaint Re-Inspection

Aug 27, 2026

Pass

1 recorded violation

notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED SOME FLOOR TILES IN POOR REPAIR/LOW GROUT AT PREP AREA COOKLINE. INSTRUCTED MANAGER MUST REPAIR/REGROUT DAMAGED FLOOR TILES AT SAID LOCATION.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Aug 27, 2026 · Original Source

Canvass

Jan 29, 2026

Pass

1 recorded violation

notedCode 16Cleaning and sanitizing

Official wording

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

Inspector’s notes

OBSERVED ICE MACHINES UPPER PORTION PLASTIC WATER TUBES NOT CLEAN. INSTRUCTED MANAGER TO REPLACE PLASTIC ICE MACHINE WATER TUBES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Jan 29, 2026 · Original Source

Complaint Re-Inspection

Feb 10, 2025

Pass

2 recorded violations

notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED CUTTING BOARDS IN THE REAR PREP AREA WITH OPEN SEAMS AND DARK STAINS. INSTRUCTED TO REFINISH OR REPLACE DAMAGED OR STAINED CUTTING BOARDS AND MAINTAIN AT ALL TIMES

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED MISSING AND DAMAGED FLOOR TILES IN THE FOLLOWING AREAS: MEN & WOMENS TOILET ROOM, THOUGHOUT PREP AREAS, ALL WALK-IN COOLERS & WALK-IN FREEZER, BAKERY PREP, BAKERY WALK-IN COOLER, FRONT AND REAR PREP. NOTED FLOOR GROUT MISSING THROUGHOUT THE AREAS MENTIONED ABOVE. INSTRUCTED TO REPAIR TO CREATE A SMOOTH AND EASILY CLEANABLE SURFACE. MUST MAINTAIN AT ALL TIMES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Feb 10, 2025 · Original Source

Complaint

Feb 3, 2025

Fail

9 recorded violations

notedCode 3Permits, training, and postings

Official wording

MANAGEMENT, FOOD EMPLOYEE AND CONDITIONAL EMPLOYEE; KNOWLEDGE, RESPONSIBILITIES AND REPORTING

Inspector’s notes

OBSERVED BLANK COPIES OF EMPLOYEE HEALTH POLICY ON SITE. INSTRUCTED FACILITY TO MAINTAIN POLICY WITH VERIFIABLE SIGNED COPIES ON SITE FOR ALL FOOD EMPLOYEES IN ACKNOWLEDGMENT OF REPORTING AGREEMENT. PRIORITY FOUNDATION VIOLATION #7-38-010.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
notedCode 5Other

Official wording

PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

Inspector’s notes

OBSERVED NO WRITTEN PROCEDURES OR SUPPLIES FOR RESPONDING TO VOMITING OR DIARRHEAL EVENTS. SUPPLIES MUST INCLUDE ADEQUATE SANITIZER THAT ELIMINATES NOROVIRUS. INSTRUCTED FACILITY TO PROVIDE CLEAN UP POLICY AND SUPPLIES TO PROPERLY HANDLE BODILY FLUID SPILLS ON SITE. PRIORITY FOUNDATION VIOLATION #7-38-005. CITATION ISSUED.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

OBSERVED THE FOLLOWING SINKS NOT MAINTAINED WITH HOT WATER: IMPROPER TEMPERATURE OF HOT WATER OBSERVED AT HAND SINK (90.1F) INSTRUCTED PERSON IN CHARGE HOT WATER AT ALL HAND WASHING SINKS MUST BE AT LEAST 100F. PLUMBER ON SITE AND CORRECTED HANDSINK NOW READING 102.4F PRIORITY VIOLATION #7-38-030(C). CITATION ISSUED.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 39Contamination

Official wording

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

Inspector’s notes

SEE VIOLATION# 60

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

SEE VIOLATION #60

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

OBSERVED THE INTERIOR OF THE REACH IN COOLERS IN FRONT AND REAR PREP IN NEED OF CLEANING. INSTRUCTED TO DETAIL CLEAN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

OBSERVED 3-COMPARTMENT SINK AT BAR PIPES COMPLETELY FALLEN OFF, INSTRUCTED TO REPAIR AND MAINTAIN PLUMBER IS ON SITE.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode 55Cleaning and sanitizing

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED MISSING AND DAMAGED FLOOR TILES IN THE FOLLOWING AREAS: MEN & WOMENS TOILET ROOM, THOUGHOUT PREP AREAS, ALL WALK-IN COOLERS & WALK-IN FREEZER, BAKERY PREP, BAKERY WALK-IN COOLER, FRONT AND REAR PREP. NOTED FLOOR GROUT MISSING THROUGHOUT THE AREAS MENTIONED ABOVE. INSTRUCTED TO REPAIR TO CREATE A SMOOTH AND EASILY CLEANABLE SURFACE. MUST MAINTAIN AT ALL TIMES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 60Other

Official wording

PREVIOUS CORE VIOLATION CORRECTED

Inspector’s notes

NOTED CONTINUED NON-COMPLIANCE FROM REPORT #2597793 CONDUCTED ON 7/19/24. PREVIOUS CORE VIOLATIONS NOT CORRECTED: (39)3-305.11- OBSERVED DISPOSABLE PAPER TOWEL DISPENSER FOR MAIN PREP LINE HANDWASHING SINK DIRECTLY ABOVE UNCOVERED, EXPOSED FOOD IN LINE COOLERS, POSING RISK OF CONTAMINATION FROM SPLASH OR DRIP AFTER HANDWASHING. INSTRUCTED TO STORE FOOD COVERED IN THIS AREA OR RELOCATE PAPER TOWEL DISPENSER FROM ABOVE EXPOSED FOOD ITEM TO ELIMINATE RISK OF CONTAMINATION FROM SPLASH OR DRIP AND MAINTAIN. (47) 4-101.19 - OBSERVED DRY, HEAVILY-SOILED WIPING CLOTHS USED TO LINE NONFOOD-CONTACT SURFACES OF COLD-HOLDING EQUIPMENT (USED TO LINE EDGES OF COMPRESSOR ACCESS DOORS). INSTRUCTED TO REMOVE SOILED WIPING CLOTHS AND REPLACE WITH A MATERIAL THAT IS SMOOTH AND EASILY-CLEANABLE FOR NONFOOD-CONTACT SURFACES AND MAINTAIN. PRIORITY FOUNDATION VIOLATION #7-42-090. CITATION ISSUED.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Chicago Department of Public Health, Feb 3, 2025 · Original Source

Canvass

Jul 19, 2024

Pass

6 recorded violations

notedCode 39Contamination

Official wording

CONTAMINATION PREVENTED DURING FOOD PREPARATION, STORAGE & DISPLAY

Inspector’s notes

OBSERVED DISPOSABLE PAPER TOWEL DISPENSER FOR MAIN PREP LINE HANDWASHING SINK DIRECTLY ABOVE UNCOVERED, EXPOSED FOOD IN LINE COOLERS, POSING RISK OF CONTAMINATION FROM SPLASH OR DRIP AFTER HANDWASHING. INSTRUCTED TO STORE FOOD COVERED IN THIS AREA OR RELOCATE PAPER TOWEL DISPENSER FROM ABOVE EXPOSED FOOD ITEM TO ELIMINATE RISK OF CONTAMINATION FROM SPLASH OR DRIP AND MAINTAIN.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

OBSERVED GASKETS ALONG SEVERAL DRAWERS ON SEVERAL COLD-HOLDING UNITS THROUGHOUT MAIN PREP LINE TO BE EXCESSIVELY SOILED. INSTRUCTED TO CLEAN NONFOOD-CONTACT SURFACES OF COLD-HOLDING EQUIPMENT AT ADEQUATE FREQUENCY TO PREVENT BUILD UP OF SOIL ON GASKETS AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 53Cleaning and sanitizing

Official wording

TOILET FACILITIES: PROPERLY CONSTRUCTED, SUPPLIED, & CLEANED

Inspector’s notes

OBSERVED UNISEX EMPLOYEE TOILET ROOM IN REAR KITCHEN AREA MISSING COVERED RECEPTACLE FOR THE DISPOSAL OF SANITARY NAPKINS. INSTRUCTED TO PROVIDE COVERED RECEPTACLE FOR THIS TOILET ROOM AND MAINTAIN AT ALL TIMES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 33Food temperature

Official wording

PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL

Inspector’s notes

OBSERVED INDIVIDUALLY-WRAPPED PORK CUTLETS IN WALK-IN COOLER STORED COVERED (WRAPPED WITH ALUMINUM FOIL) WHILE COOLING. INSTRUCTED TO STORE TCS FOOD ITEMS UNCOVERED OR LOOSELY COVERED IF PROTECTED FROM OVERHEAD CONTAMINATION WHILE COOLING TO FACILITATE HEAT TRANSFER AND MAINTAIN.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED DRY, HEAVILY-SOILED WIPING CLOTHS USED TO LINE NONFOOD-CONTACT SURFACES OF COLD-HOLDING EQUIPMENT (USED TO LINE EDGES OF COMPRESSOR ACCESS DOORS). INSTRUCTED TO REMOVE SOILED WIPING CLOTHS AND REPLACE WITH A MATERIAL THAT IS SMOOTH AND EASILY-CLEANABLE FOR NONFOOD-CONTACT SURFACES AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 51Water, plumbing, and sewage

Official wording

PLUMBING INSTALLED; PROPER BACKFLOW DEVICES

Inspector’s notes

OBSERVED SMALL POTABLE WATER LEAK FROM CEILING IN REAR KITCHEN PREP AREA. LEAK IS NOT ABOVE FOOD, EQUIPMENT, OR SINGLE-SERVICE ARTICLES. PERSON-IN-CHARGE AWARE OF CEILING LEAK AND IS AWAITING BUILDING MAINTENANCE FOR REPAIRS. INSTRUCTED TO REPAIR CEILING PLUMBING TO ELIMINATE POTABLE WATER LEAK AND MAINTAIN ALL PLUMBING FIXTURES IN GOOD REPAIR.

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems

Official record from Chicago Department of Public Health, Jul 19, 2024 · Original Source

Canvass

Dec 4, 2023

Pass

4 recorded violations

notedCode 47Cleaning and sanitizing

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED HANDSINK WITHOUT PROPER SPLASH GUARD IN BAR. INSTRUCTED TO INSTALL BARRIER ALONG SIDE OF DRAIN BOARD TO PREVENT CONTAMINATION.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
notedCode 10Handwashing

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

OBSERVED NO COLD RUNNING WATER AVAILABLE AT HANDSINK IN FRONT PREP. INSTRUCTED TO REPAIR AND MAINTAIN AS REQUIRED. NOTED HOT WATER AVAILABLE AT REQUIRED TEMPERATURE DURING TIME OF INSPECTION.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
notedCode 44Equipment and utensils

Official wording

UTENSILS, EQUIPMENT & LINENS: PROPERLY STORED, DRIED, & HANDLED

Inspector’s notes

OBSERVED PRE-SET TABLEWARE OIN DINING AREA UNCOVERED. INSTRUCTED TO COVER SILVERWARE IN ORDER TO PREVENT MISCELLANEUS FORMS OF CONTAMINATION.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
notedCode 49Cleaning and sanitizing

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

OBSERVED ALL HEAVY EQUIPMENT, LIQUOR WELL AND ICE BIN IN BAR WITH EXCESSIVE SPLATTER AND STICKY SURFACES. INSTRUCTED TO CLEAN AND MAINTAINN FREE OF DEBRIS.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Chicago Department of Public Health, Dec 4, 2023 · Original Source

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