The Westin Michigan Avenue

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

SOME PREP AREAS COOLERS RUBBER DOORS GASKETS RIPPED. MUST REPAIR/REPLACE DAMAGED COOLERS DOOR RUBBER GASKETS.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

OBSERVED ACCUMULATED DUST BUILD UP ON SOME PREP COOLERS CONDENSERS. MUST CLEAN PREP AREA COOLERS CONDENSERS AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED DUST BUILD UP ON SOME CEILING TILES AROUND CEILING VENTILATION COVERS ABOVE DISHWASH AND PREP AREAS. MUST CLEAN CEILING TILES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

OBSERVED SOME WATER DAMAGED CEILING TILES AT DISHMACHINE ROOM. MUST REPLACE ALL WATER DAMAGED CEILING TILES.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

Official wording

ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED

Inspector’s notes

OBSERVED ACCUMULATED GREASE BUILD UP ON VENTILATION HOOD FILTERS. MUST CLEAN AND MAINTAIN.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED ACCUMULATED FOOD BUILD UP ON/IN CAN OPENER. MUST CLEAN CAN OPENER AND MAINTAIN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

Official wording

PROPER COLD HOLDING TEMPERATURES

Inspector’s notes

FOUND THE FOLLOWING TCS FOODS HELD AT IMPROPER TEMPERATURES BETWEEN 46.0 F AND 47.0 F INSIDE PRODUCE WALK IN COOLER-PROVOLONE CHEESE, BUTTER MILK, HUMMUS, HEAVY CREAM, YOGURT GOAT CHEESE, SOUR CREAM, EGGS AND OTHER CHEESES. INSTRUCTED MANAGER TCS FOODS MUST BE HELD AT 41.0 F OR BELOW IF HELD COLD. PRIORITY VIOLATION 7-38-005. HOWEVER PRODUCE WALK IN COOLER AMBIENT AIR TEMPERATURE AT 41.0 F. FOODS DISCARDED WEIGHT- 275 LBS, VALUED AT $700.00.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

Official wording

FOOD & NON-FOOD CONTACT SURFACES CLEANABLE, PROPERLY DESIGNED, CONSTRUCTED & USED

Inspector’s notes

OBSERVED 2-DOOR REACH IN COOLER (BY COOKING EQUIPMENT) RUBBER DOOR GASKET RIPPED. MUST REPAIR/REPLACE DAMAGED DOOR RUBBER GASKETS.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

OBSERVED ACCUMULATED ICE BUILD UP ON REAR OF WALK IN FREEZER CONDENSER ALSO OBSERVED DUST BUILD UP ON PREP COOLERS CONDENSERS. MUST REMOVE ALL ICE BUILD UP ON WALK IN FREEZER CONDENSER AND DUST BUILD UP ON PREP AREA COOLERS CONDENSER.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

Official wording

INSECTS, RODENTS, & ANIMALS NOT PRESENT

Inspector’s notes

OBSERVED 11 SMALL FLIES THROUGHOUT BANQUET KITCHEN INCLUDING: IN DISH AREA, IN PREP AREA, AND IN DRY STORAGE AREA. INSTRUCTED MANAGER TO SERVICE ALL AREAS AFFECTED BY PESTS. PRIORITY FOUNDATION VIOLATION 7-38-020(C) CITATION CONSOLIDATED WITH REPORT #2621154 DATED JULY 23 2025

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

Official wording

WAREWASHING FACILITIES: INSTALLED, MAINTAINED & USED; TEST STRIPS

Inspector’s notes

OBSERVED 3 COMPARTMENT SINK NOT IN PROPER WORKING ORDER. WHEN WATER IS DRAINED IN ONE COMPARTMENT, ANOTHER COMPARTMENT FLOODS BEFORE GOING BACK DOWN. INSTRUCTED MANAGER TO SERVICE 3 COMPARTMENT SINK. PRIORITY FOUNDATION VIOLATION 7-38-025 CITATION ISSUED

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

OBSERVED HAND WASHING SINK IN SERVER'S LINE WITH EYE WASH STATION ATTACHED. INSTRUCTED MANAGER TO ENSURE HAND WASHING STATION IS USED FOR NO PURPOSE OTHER THAN HAND WASHING. BUILDING ENGINEER REMOVED EYE WASH STATION. PRIORITY FOUNDATION VIOLATION 7-38-005 NO CITATION ISSUED.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

Official wording

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

Inspector’s notes

OBSERVED INTERIOR OF TWO ICE MACHINES WITH PINKISH BLACK BUILD UP. INSTRUCTED MANAGER TO ENSURE ALL FOOD CONTACT SURFACES ARE CLEAN TO SIGHT AND TOUCH. PRIORITY FOUNDATION VIOLATION 7-38-005 CITATION ISSUED.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

Official wording

CONSUMER ADVISORY PROVIDED FOR RAW/UNDERCOOKED FOOD

Inspector’s notes

OBSERVED MENU WITHOUT CONSUMER REMINDER NOTICE. WHILE DISCLOSURE DID APPEAR REMINDER SYMBOLS WERE NOT ON THE MENU. INSTRUCTED MANAGER TO PROVIDE REMINDER SYMBOLS. PRIORITY FOUNDATION VIOLATION 7-38-005 NO CITATION ISSUED.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

Official wording

PROPER COLD HOLDING TEMPERATURES

Inspector’s notes

OBSERVED CHEESE HELD AT AN INADEQUATE TEMPERATURE OF 50F. INSTRUCTED MANAGER TO ENSURE ALL COLD TCS FOOD IS HELD AT 41 F AND BELOW. MANAGER DISCARDED 15 POUNDS OF CHEESE (INCLUDING SHREDDED CHEESE) PRIORITY VIOLATION 7-38-005 CITATION ISSUED.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

Official wording

PROPER COOLING METHODS USED; ADEQUATE EQUIPMENT FOR TEMPERATURE CONTROL

Inspector’s notes

OBSERVED 2 DOOR COOLER WITH AN INADEQUATE AMBIENT AIR TEMPERATURE OF 51 F. INSTRUCTED MANAGER TO ENSURE ALL COLD HOLDING UNITS ARE HELD AT 41 F AND BELOW. COOLER TAGGED PRIORITY VIOLATION 7-38-005 CITATION ISSUED.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

Official wording

FOOD-CONTACT SURFACES: CLEANED & SANITIZED

Inspector’s notes

MUST CLEAN AND MAINTAIN BOTH ICE MACHINE INTERIOR IN THE PREP AREA OF THE KITCHEN.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

Official wording

ALLERGEN TRAINING AS REQUIRED

Inspector’s notes

CITY CERTIFIED MANAGER ON DUTY MUST PROVIDE AND MAINTAIN HER ALLERGEN TRAINING AS REQUIRED.

In plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

Official wording

NON-FOOD/FOOD CONTACT SURFACES CLEAN

Inspector’s notes

MUST CLEAN THE INTERIOR OF THE BOTTOM SHELF IN THE PREP COOLER(EMPLOYEES CAFE).

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

MUST CLEAN THE AIR VENT ABOVE THE PREP TABLE TO REMOVE DUST IN THE EMPLOYEE CAFE.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

Official wording

PROCEDURES FOR RESPONDING TO VOMITING AND DIARRHEAL EVENTS

In plain English

An issue that does not fit the common categories. Check the official wording for details.

Official wording

ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE

Inspector’s notes

Paper towel dispenser at bar hand wash sink not easily used, paper hard to pull out, instructed to provide easy-to-use dispenser.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

Official wording

PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN

Inspector’s notes

Heavy dust build-up noted on ceiling vent at Starbucks coffee station 1st floor. Instructed to clean and maintain.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.