Complaint Re-Inspection
Nov 7, 2025
Pass
0 recorded violations
No violations recorded in this inspection.
Official record from Chicago Department of Public Health, Nov 7, 2025 · Original Source
Restaurant · Chicago, IL
White Castle #21
3132 N Harlem Ave
Last inspected Nov 7, 2025 · View Map ↗ · Compare ↗
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ImprovingThe latest inspection recorded fewer violations than the one before it. Review the dated records below.
The full inspection history
7 inspectionsComplaint Re-Inspection
Nov 5, 2025
Fail
2 recorded violations
notedCode 55Cleaning and sanitizing
Official wording
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
Inspector’s notes
6-201.11 NOTED EXCESSIVE FOOD DEBRIS ON FLOORS THROUGHOUT KITCHEN UNDER EQUIPMENT, BEHIND ICE MACHINE, UNDER 3 COMPARTMENT SINK, AND HANDSINKS. ALSO NOTED BROKEN FLOOR TILES. INSTRUCTED TO DEEP CLEAN, SANITIZE, AND REPAIR ALL BROKEN FLOOR TILES
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsnotedCode 59Other
Official wording
PREVIOUS PRIORITY FOUNDATION VIOLATION CORRECTED
Inspector’s notes
OBSERVED PREVIOUS PRIORITY FOUNDATION VIOLATIONS NOT CORRECTED WITHIN SPECIFIED TIME FRAME ON THE INSPECTION REPORT#2626135 DATED 10/27/2025: (54) 5-501.13 - OBSERVED OUTSIDE DUMPSTER WITH BROKEN LIDS INSTRUCTED TO REPLACE AND MAINTAIN TO ENSURE TIGHT-FITTING LIDS. INSTRUCTED PERSON IN CHARGE THAT THE VIOLATION SHALL NOW BE CLASSIFIED AS A PRIORITY ITEM DUE TO PREVIOUS NONCOMPLIANCE. MUST CORRECT BEFORE RE-INSPECTION. PRIORITY VIOLATION #7-42-090. CITATION ISSUED
In plain English
An issue that does not fit the common categories. Check the official wording for details.
More about other findingOfficial record from Chicago Department of Public Health, Nov 5, 2025 · Original Source
Complaint
Oct 27, 2025
Fail
2 recorded violations
notedCode 54Facility maintenance
Official wording
GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED
Inspector’s notes
(54) 5-501.13 - OBSERVED OUTSIDE DUMPSTER WITH BROKEN LIDS INSTRUCTED TO REPLACE AND MAINTAIN TO ENSURE TIGHT FITTING LIDS.
In plain English
Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.
More about building upkeep issuesnotedCode 55Cleaning and sanitizing
Official wording
PHYSICAL FACILITIES INSTALLED, MAINTAINED & CLEAN
Inspector’s notes
NOTED EXCESSIVE FOOD DEBRIS ON FLOORS THROUGHOUT KITCHEN UNDER EQUIPMENT,BEHIND ICE MACHINE, UNDER 3 COMPARTMENT SINK AND HANDSINKS. ALSO NOTED BROKEN FLOOR TILES. INSTRUCTED TO DEEP CLEAN, SANITIZE AND REPAIR ALL BROKEN FLOOR TILES
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsOfficial record from Chicago Department of Public Health, Oct 27, 2025 · Original Source
Canvass
Dec 26, 2024
Pass
4 recorded violations
notedCode 10Handwashing
Official wording
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
Inspector’s notes
OBSERVED DAMAGED AUTOMATIC FAUCET WATER SENSOR IN RESTROOM. INSTRUCTED TO REPAIR AND MAINTAIN.
In plain English
Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.
More about handwashing problemsnotedCode 49Cleaning and sanitizing
Official wording
NON-FOOD/FOOD CONTACT SURFACES CLEAN
Inspector’s notes
OBSERVED ACCUMULATED FOOD DEBRIS AND GREASE BUILDUP ON COOKING EQUIPMENT, WALLS, SURROUNDING FLOORS AND SHELVING UNITS IN THE KITCHEN/PREP AREAS. INSTRUCTED TO DEGREASE, CLEAN AND SANITIZE, AND MAINTAIN.
In plain English
Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.
More about cleaning or sanitizing problemsnotedCode 54Facility maintenance
Official wording
GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED
Inspector’s notes
NOTED LITTER SURROUNDING DUMPSTERS OUTSIDE IN DUMPSTER ENCLOSURE. INSTRUCTED TO CLEAN AND MAINTAIN REAR OUTSIDE GARBAGE DUMPSTER AREA.
In plain English
Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.
More about building upkeep issuesnotedCode 56Facility maintenance
Official wording
ADEQUATE VENTILATION & LIGHTING; DESIGNATED AREAS USED
Inspector’s notes
OBSERVED THE VENTILATION HOOD AND FILTERS ABOVE THE FRYERS IN MAIN PREP AREA IN NEED OF CLEANING. INSTRUCTED TO DETAIL CLEAN AND MAINTAIN AT ALL TIMES.
In plain English
Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.
More about building upkeep issuesOfficial record from Chicago Department of Public Health, Dec 26, 2024 · Original Source
Canvass Re-Inspection
Dec 6, 2023
Pass
0 recorded violations
No violations recorded in this inspection.
Official record from Chicago Department of Public Health, Dec 6, 2023 · Original Source
Canvass Re-Inspection
Dec 4, 2023
Fail
2 recorded violations
notedCode 59Other
Official wording
PREVIOUS PRIORITY FOUNDATION VIOLATION CORRECTED
Inspector’s notes
PREVIOUS PRIORITY FOUNDATION VIOLATION NOT CORRECTED FROM 11-20-2023, REPORT #2585451. #10-OBSERVED WATER TEMPERATURE AT HAND WASHING SINK IN WOMEN'S TOILET ROOM AT 145F. WATER TEMPERATURE AT HAND WASHING SINK IN MEN'S TOILET ROOM FOUND AT 149F. BOTH ARE AUTOMATIC HAND SINKS. A HANDWASHING SINK shall have maximum hot water temperature of 49°C (120°F) through a mixing valve or combination faucet. PRIORITY VIOLATION. 7-42-090. CITATION ISSUED.
In plain English
An issue that does not fit the common categories. Check the official wording for details.
More about other findingnotedCode 57Permits, training, and postings
Official wording
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING
Inspector’s notes
2-102.13--OBSERVED NO PROOF OF FOOD HANDLER TRAINING COMPLETION FOR EMPLOYEES. MUST PROVIDE.
In plain English
A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.
More about paperwork, training, or posting issuesOfficial record from Chicago Department of Public Health, Dec 4, 2023 · Original Source
Canvass
Nov 20, 2023
Fail
4 recorded violations
notedCode 54Facility maintenance
Official wording
GARBAGE & REFUSE PROPERLY DISPOSED; FACILITIES MAINTAINED
Inspector’s notes
INSTRUCTED TO CLEAN LITTER ON GROUND SURROUNDING OUTDOOR DUMPSTER AREA.
In plain English
Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.
More about building upkeep issuesnotedCode 60Other
Official wording
PREVIOUS CORE VIOLATION CORRECTED
Inspector’s notes
PREVIOUS CORE VIOLATION NOT CORRECTED FROM 8/11/2021, REPORT #2523885. #47-4-501.11--OBSERVED A TORN DOOR GASKET INSIDE OF THE 3 DOOR STAND-UP COOLER(MIDDLE DOOR). INSTRUCTED MANAGEMENT TO REPLACE THE TORN DOOR GASKET. #55-6-201.17--INSTRUCTED TO REPLACE WATER STAINED CEILING TILES IN HALLWAY LEADING TO WASHROOMS. #55-6-501.12--OBSERVED DIRTY FLOORS WITH EXCESSIVE GREASE BUILD UP UNDERNEATH THE FRYERS.MUST CLEAN FLOORS IN DETAIL AND MAINTAIN. PRIORITY FOUNDATION VIOLATION. 7-42-090. CITATION ISSUED.
In plain English
An issue that does not fit the common categories. Check the official wording for details.
More about other findingnotedCode 10Handwashing
Official wording
ADEQUATE HANDWASHING SINKS PROPERLY SUPPLIED AND ACCESSIBLE
Inspector’s notes
OBSERVED WATER TEMPERATURE AT HAND WASHING SINK IN WOMEN'S TOILET ROOM AT 145F. WATER TEMPERATURE AT HAND WASHING SINK IN MEN'S TOILET ROOM FOUND AT 149F. BOTH ARE AUTOMATIC HAND SINKS. A HANDWASHING SINK shall have maximum hot water temperature of 49°C (120°F) through a mixing valve or combination faucet. PRIORITY FOUNDATION VIOLATION. 7-38-030(C). CITATION ISSUED.
In plain English
Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.
More about handwashing problemsnotedCode 57Permits, training, and postings
Official wording
ALL FOOD EMPLOYEES HAVE FOOD HANDLER TRAINING
Inspector’s notes
OBSERVED NO PROOF OF FOOD HANDLER TRAINING COMPLETION FOR EMPLOYEES. MUST PROVIDE.
In plain English
A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.
More about paperwork, training, or posting issuesOfficial record from Chicago Department of Public Health, Nov 20, 2023 · Original Source