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Eating & Drinking · Boston, MA

Faccia A Faccia

278 Newbury St

Last inspected Jul 15, 2026 · View Map ↗ · Compare ↗

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Repeat problemsSerious findings or closures appear in two or more of the last three inspections. Review the dated records below.

The full inspection history

8 inspections

Inspection

Jul 15, 2026

Passed

7 recorded violations

majorCode 590.003/3-203.12-PFFacility maintenance

Official wording

Shell stock Maintaining Identification (Pf)

Inspector’s notes

In archived shellstock tags within the last 90 days observed majority of shellstock tags not filled out with laste date sold or used; retrain staff to fill out every shellstock tag with last date used or sold.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
criticalCode 590.003/3-501.16-PFood temperature

Official wording

(A)(2) and (B) Time/Temperature Control for Safety Food Hot and Cold Holding (P)

Inspector’s notes

At the first floor cook line foods in the top areas of the sanwich coolers were 50F-60F (cooked asparagus 60F cut radishes 50F salad dressing 50F) TCS foods in the reach-in units below the sandwich style coolers were at or below 41F. The person in charge voluntarily discarded all TCS foods in the sandwich style cooler units and replaced all the TCS foods with stock from the walk-in refrigerator.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
majorCode 590.004/4-302.13-PFFood temperature

Official wording

Temperature Measuring Devices Manual and Mechanical Warewashing (Pf)

Inspector’s notes

The warewashing machine on the first floor uses heat to sanitize but no irreversible could be presented during the inspection; provide.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
majorCode 590.004/4-501.114-PFChemicals

Official wording

Manual and Mechanical Warewashing Equipment Chemical Sanitization-Temperature pH Concentration and Hardness (Pf)

Inspector’s notes

At the first floor bar chemical warewashing machine tested 0ppm after multiple runs; an employee swapped out the sanitizer bottle for a new one and it tested at 100ppm; chemical solutions should test at recommended ppm of manafacturer.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
minorCode 590.004/4-601.11-CCleaning and sanitizing

Official wording

(B) and (C) Equipment Food-Contact Surfaces Nonfood-Contact Surfaces and Utensils (C)

Inspector’s notes

On the drop plates of the ice machines in the basement prep kitchen observed black mold-like substances; clean and sanitize the ice bins.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.005/5-501.115-CFacility maintenance

Official wording

Maintaining Refuse Areas and Enclosures (C)

Inspector’s notes

Observed excessive soils and grease buildup on ground behind grease container in alley; clean and sanitize area to not attract pests.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
minorCode 590.006/6-202.13-CPests

Official wording

Insect Control Devices Design and Installation (C)

Inspector’s notes

In the basement prep kitchen observed two glue hanging glue traps for flying insects in use directly above foods and handwashing sinks; bug capture devices should be designed to not contaminate food or food contact surfaces or handwashing sinks.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects

Official record from Boston Inspectional Services Department, Jul 15, 2026 · Original Source

Inspection

Jul 7, 2026

Failed

7 recorded violations

majorCode 590.003/3-203.12-PFFacility maintenance

Official wording

Shell stock Maintaining Identification (Pf)

Inspector’s notes

In archived shellstock tags within the last 90 days observed majority of shellstock tags not filled out with laste date sold or used; retrain staff to fill out every shellstock tag with last date used or sold.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
criticalCode 590.003/3-501.16-PFood temperature

Official wording

(A)(2) and (B) Time/Temperature Control for Safety Food Hot and Cold Holding (P)

Inspector’s notes

At the first floor cook line foods in the top areas of the sanwich coolers were 50F-60F (cooked asparagus 60F cut radishes 50F salad dressing 50F) TCS foods in the reach-in units below the sandwich style coolers were at or below 41F. The person in charge voluntarily discarded all TCS foods in the sandwich style cooler units and replaced all the TCS foods with stock from the walk-in refrigerator.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
majorCode 590.004/4-302.13-PFFood temperature

Official wording

Temperature Measuring Devices Manual and Mechanical Warewashing (Pf)

Inspector’s notes

The warewashing machine on the first floor uses heat to sanitize but no irreversible could be presented during the inspection; provide.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
majorCode 590.004/4-501.114-PFChemicals

Official wording

Manual and Mechanical Warewashing Equipment Chemical Sanitization-Temperature pH Concentration and Hardness (Pf)

Inspector’s notes

At the first floor bar chemical warewashing machine tested 0ppm after multiple runs; an employee swapped out the sanitizer bottle for a new one and it tested at 100ppm; chemical solutions should test at recommended ppm of manafacturer.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
minorCode 590.004/4-601.11-CCleaning and sanitizing

Official wording

(B) and (C) Equipment Food-Contact Surfaces Nonfood-Contact Surfaces and Utensils (C)

Inspector’s notes

On the drop plates of the ice machines in the basement prep kitchen observed black mold-like substances; clean and sanitize the ice bins.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.005/5-501.115-CFacility maintenance

Official wording

Maintaining Refuse Areas and Enclosures (C)

Inspector’s notes

Observed excessive soils and grease buildup on ground behind grease container in alley; clean and sanitize area to not attract pests.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
minorCode 590.006/6-202.13-CPests

Official wording

Insect Control Devices Design and Installation (C)

Inspector’s notes

In the basement prep kitchen observed two glue hanging glue traps for flying insects in use directly above foods and handwashing sinks; bug capture devices should be designed to not contaminate food or food contact surfaces or handwashing sinks.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects

Official record from Boston Inspectional Services Department, Jul 7, 2026 · Original Source

Inspection

Jun 13, 2025

Passed

4 recorded violations

majorCode 590.004/4-302.14-PFCleaning and sanitizing

Official wording

Sanitizing Solutions Testing Devices (Pf)

Inspector’s notes

No chlorine test strips for testing low temp dish machines. Provide test strips.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
criticalCode 590.004/4-501.114-PChemicals

Official wording

Manual and Mechanical Warewashing Equipment Chemical Sanitization-Temperature pH Concentration and Hardness (P)

Inspector’s notes

Upstairs and downstairs bar dish machines not testing for sanitizer. Service as needed.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
minorCode 590.005/5-205.15-CFacility maintenance

Official wording

System Maintained in Good Repair (C)

Inspector’s notes

Slow leek under sink at kitchen dish machine. Repair as needed

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
minorCode 590.006/6-202.15-COther

Official wording

Outer Openings Protected (C)

Inspector’s notes

Day light visible under back door. Replace sweep to prevent pests from entering.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Boston Inspectional Services Department, Jun 13, 2025 · Original Source

Inspection

Jun 6, 2025

Failed

4 recorded violations

majorCode 590.004/4-302.14-PFCleaning and sanitizing

Official wording

Sanitizing Solutions Testing Devices (Pf)

Inspector’s notes

No chlorine test strips for testing low temp dish machines. Provide test strips.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
criticalCode 590.004/4-501.114-PChemicals

Official wording

Manual and Mechanical Warewashing Equipment Chemical Sanitization-Temperature pH Concentration and Hardness (P)

Inspector’s notes

Upstairs and downstairs bar dish machines not testing for sanitizer. Service as needed.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely
minorCode 590.005/5-205.15-CFacility maintenance

Official wording

System Maintained in Good Repair (C)

Inspector’s notes

Slow leek under sink at kitchen dish machine. Repair as needed

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
minorCode 590.006/6-202.15-COther

Official wording

Outer Openings Protected (C)

Inspector’s notes

Day light visible under back door. Replace sweep to prevent pests from entering.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Boston Inspectional Services Department, Jun 6, 2025 · Original Source

Inspection

Sep 19, 2024

Report filed

1 recorded violation

minorCode 590.005/5-205.15-CFacility maintenance

Official wording

System Maintained in Good Repair (C)

Inspector’s notes

Leak under 3 compartment sink. Water emitting from top of high temp dish machine. Service/repair as needed

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Boston Inspectional Services Department, Sep 19, 2024 · Original Source

Inspection

Jan 3, 2024

Not required

0 recorded violations

No violations recorded in this inspection.

Official record from Boston Inspectional Services Department, Jan 3, 2024 · Original Source

Inspection

Dec 7, 2023

Passed

4 recorded violations

majorCode 590.003/3-203.12-PFFacility maintenance

Official wording

Shell stock Maintaining Identification (Pf)

Inspector’s notes

Shell tags observed missing the last served/sold datemarkings. Maintain shell stock tags for 90 days in chronological order with the last served/sold datemarkings.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
minorCode 590.006/6-501.114-CFacility maintenance

Official wording

Maintaining Premises Unnecessary Items and Litter (C)

Inspector’s notes

Secure all CO2 tanks

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
minorCode 590.006/6-501.14-CCleaning and sanitizing

Official wording

Cleaning Ventilation Systems Nuisance and Discharge Prohibition (C)

Inspector’s notes

Hood sticker observed expired on 11.21.23.Provide a proper cleaning from a licensed company.Post new sticker Chef stating appt is on 12.6.23 & has provided documentation

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.008/8-201.13-COther

Official wording

When a HACCP Plan is Required (C)

Inspector’s notes

Chef stating he uses an immersion circulator for sous vide circulator observed on site.Discontinue using. Provide a proper HACCP plan submit SOP's(standard operating procedures) & recipes to the Health division for review

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Boston Inspectional Services Department, Dec 7, 2023 · Original Source

Inspection

Dec 2, 2023

Failed

4 recorded violations

majorCode 590.003/3-203.12-PFFacility maintenance

Official wording

Shell stock Maintaining Identification (Pf)

Inspector’s notes

Shell tags observed missing the last served/sold datemarkings. Maintain shell stock tags for 90 days in chronological order with the last served/sold datemarkings.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
minorCode 590.006/6-501.114-CFacility maintenance

Official wording

Maintaining Premises Unnecessary Items and Litter (C)

Inspector’s notes

Secure all CO2 tanks

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
minorCode 590.006/6-501.14-CCleaning and sanitizing

Official wording

Cleaning Ventilation Systems Nuisance and Discharge Prohibition (C)

Inspector’s notes

Hood sticker observed expired on 11.21.23.Provide a proper cleaning from a licensed company.Post new sticker Chef stating appt is on 12.6.23 & has provided documentation

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.008/8-201.13-COther

Official wording

When a HACCP Plan is Required (C)

Inspector’s notes

Chef stating he uses an immersion circulator for sous vide circulator observed on site.Discontinue using. Provide a proper HACCP plan submit SOP's(standard operating procedures) & recipes to the Health division for review

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Boston Inspectional Services Department, Dec 2, 2023 · Original Source

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