Retail Food · Boston, MA

Norfolk Convenience

Name: Norfolk Convenience
Address: 118 Norfolk St, Boston, MA

118 Norfolk St

Last inspected May 28, 2026 · View Map ↗ · Compare ↗

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SteadyThe last two inspections recorded a similar number of violations. Review the dated records below.

The full inspection history

6 inspections

Inspection

May 28, 2026

Passed

6 recorded violations

minorCode 590.003/3-501.11-COther

Official wording

Frozen Food (C)

Inspector’s notes

Observed indivually packed beef patties stored under refrigeration. Product is labeled to keep frozen. PIC removed and discarded advised to store all products under proper refrigeration or freezer requirements.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

majorCode 590.004/4-302.14-PFCleaning and sanitizing

Official wording

Sanitizing Solutions Testing Devices (Pf)

Inspector’s notes

Missing the testing device for 3 compartment sink. Provide at all times.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

majorCode 590.005/5-205.11-PFHandwashing

Official wording

Using a Handwashing Sink-Operation and Maintenance (Pf)

Inspector’s notes

Observed the handsink blocked with debris and packages. Remove and clean. Retrain staff to properly utilize for hand washing only.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

majorCode 590.006/6-301.11-PFHandwashing

Official wording

Handwashing Cleanser Availability (Pf)

Inspector’s notes

Handsink missing soap Provide at all times

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

majorCode 590.006/6-301.12-PFOther

Official wording

Hand Drying Provision (Pf)

Inspector’s notes

Handsink missing a hand drying device. Provide at all times

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

majorCode 590.006/6-501.115-PFOther

Official wording

Prohibiting Animals (Pf)

Inspector’s notes

Observed evidence of a cat in the establishment. Open cans of cat food and cat box in the basement area. Remove and clean all areas.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Boston Inspectional Services Department, May 28, 2026 · Original Source

Inspection

May 21, 2026

Failed

6 recorded violations

minorCode 590.003/3-501.11-COther

Official wording

Frozen Food (C)

Inspector’s notes

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

majorCode 590.004/4-302.14-PFCleaning and sanitizing

Official wording

Sanitizing Solutions Testing Devices (Pf)

Inspector’s notes

Missing the testing device for 3 compartment sink. Provide at all times.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

majorCode 590.005/5-205.11-PFHandwashing

Official wording

Using a Handwashing Sink-Operation and Maintenance (Pf)

Inspector’s notes

Observed the handsink blocked with debris and packages. Remove and clean. Retrain staff to properly utilize for hand washing only.

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

majorCode 590.006/6-301.11-PFHandwashing

Official wording

Handwashing Cleanser Availability (Pf)

Inspector’s notes

Handsink missing soap Provide at all times

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

majorCode 590.006/6-501.115-PFOther

Official wording

Prohibiting Animals (Pf)

Inspector’s notes

Observed evidence of a cat in the establishment. Open cans of cat food and cat box in the basement area. Remove and clean all areas.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

majorCode 590.006/6-301.12-PFOther

Official wording

Hand Drying Provision (Pf)

Inspector’s notes

Handsink missing a hand drying device. Provide at all times

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Boston Inspectional Services Department, May 21, 2026 · Original Source

Inspection

May 30, 2025

Passed

3 recorded violations

majorCode 590.004/4-302.14-PFCleaning and sanitizing

Official wording

Sanitizing Solutions Testing Devices (Pf)

Inspector’s notes

Provide test kits for the chlorine used in the 3 bay sink

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

majorCode 590.006/6-301.11-PFHandwashing

Official wording

Handwashing Cleanser Availability (Pf)

Inspector’s notes

Hand soap empty / Refill

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

majorCode 590.006/6-301.12-PFOther

Official wording

Hand Drying Provision (Pf)

Inspector’s notes

Provide at the hand sink

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Boston Inspectional Services Department, May 30, 2025 · Original Source

Inspection

May 23, 2025

Failed

3 recorded violations

majorCode 590.004/4-302.14-PFCleaning and sanitizing

Official wording

Sanitizing Solutions Testing Devices (Pf)

Inspector’s notes

Provide test kits for the chlorine used in the 3 bay sink

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

majorCode 590.006/6-301.11-PFHandwashing

Official wording

Handwashing Cleanser Availability (Pf)

Inspector’s notes

Hand soap empty / Refill

In plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems

majorCode 590.006/6-301.12-PFOther

Official wording

Hand Drying Provision (Pf)

Inspector’s notes

Provide at the hand sink

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Boston Inspectional Services Department, May 23, 2025 · Original Source

Inspection

Dec 1, 2023

Passed

4 recorded violations

minorCode 590.004/4-602.13-CCleaning and sanitizing

Official wording

Nonfood Contact Surfaces (C)

Inspector’s notes

Cat litter box observed in the basement storage area. Clean to remove.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

minorCode 590.005/5-205.15-CFacility maintenance

Official wording

System Maintained in Good Repair (C)

Inspector’s notes

Drainage pipe to the compressor of the walk-in cooler is leaking. Address and make any necessary repairs.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

majorCode 590.006/6-404.11-PFOther

Official wording

Segregation and Location-Distressed Merchandise (Pf)

Inspector’s notes

Several boxes of Cerealand other canned foods with a past expiration date from May/June of 2023. Address and ensure all food products are being checked prior to and while on the sales floor for past expiration dates. Food items were removed at the time of the inspection. 12 zsmall packages of Avacado Salsa with a past expiration date from Oct. 2023. Address.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

majorCode 590.006/6-501.115-PFOther

Official wording

Prohibiting Animals (Pf)

Inspector’s notes

Cat living on the premises. Remove.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Boston Inspectional Services Department, Dec 1, 2023 · Original Source

Inspection

Nov 24, 2023

Failed

4 recorded violations

minorCode 590.004/4-602.13-CCleaning and sanitizing

Official wording

Nonfood Contact Surfaces (C)

Inspector’s notes

Cat litter box observed in the basement storage area. Clean to remove.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

minorCode 590.005/5-205.15-CFacility maintenance

Official wording

System Maintained in Good Repair (C)

Inspector’s notes

Drainage pipe to the compressor of the walk-in cooler is leaking. Address and make any necessary repairs.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

majorCode 590.006/6-404.11-PFOther