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Eating & Drinking · Boston, MA

Ritz-Carlton Boston Common

10 Avery St

Last inspected May 29, 2026 · View Map ↗ · Compare ↗

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Repeat problemsSerious findings or closures appear in two or more of the last three inspections. Review the dated records below.

The full inspection history

11 inspections

Inspection

May 29, 2026

Passed

3 recorded violations

majorCode 590.004/4-501.110-PFFood temperature

Official wording

Mechanical Warewashing Equipment Wash Solution Temperature (Pf)

Inspector’s notes

The wash temperature was observed at 107F.Repair Maintain wash temp 150F or per logo plate details Rinse temp reading 183F

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
criticalCode 590.005/5-402.11-PWater, plumbing, and sewage

Official wording

Backflow Prevention (P)

Inspector’s notes

There are 2 prep sinks in the main kitchen that are missing air gaps.Provide

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode L1Other

Official wording

No wording provided in the official record.

Inspector’s notes

Provide an (*) asterisk at all menu items that can prepared raw/undercooked or cooked to order.

In plain English

A plain-English explanation is being prepared. The official wording is the authoritative record.

More about inspection finding

Official record from Boston Inspectional Services Department, May 29, 2026 · Original Source

Inspection

May 19, 2026

Failed

3 recorded violations

majorCode 590.004/4-501.110-PFFood temperature

Official wording

Mechanical Warewashing Equipment Wash Solution Temperature (Pf)

Inspector’s notes

The wash temperature was observed at 107F.Repair Maintain wash temp 150F or per logo plate details Rinse temp reading 183F

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
criticalCode 590.005/5-402.11-PWater, plumbing, and sewage

Official wording

Backflow Prevention (P)

Inspector’s notes

There are 2 prep sinks in the main kitchen that are missing air gaps.Provide

In plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
notedCode L1Other

Official wording

No wording provided in the official record.

Inspector’s notes

Provide an (*) asterisk at all menu items that can prepared raw/undercooked or cooked to order.

In plain English

A plain-English explanation is being prepared. The official wording is the authoritative record.

More about inspection finding

Official record from Boston Inspectional Services Department, May 19, 2026 · Original Source

Inspection

Jun 18, 2025

Passed

6 recorded violations

majorCode 590.002/2-301.15-PFOther

Official wording

Where to Wash (Pf)

Inspector’s notes

Employee observed washing hands in dump sink. Corected on site. Ensure hands are only washed in hand sink.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 590.003/3-307.11-CContamination

Official wording

Miscellaneous Sources of Contamination (C)

Inspector’s notes

Employee lunchbox observed co mingling with food items for service. Discontinue. Ensure employee lunches/food is seperated.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
minorCode 590.004/4-602.13-CCleaning and sanitizing

Official wording

Nonfood Contact Surfaces (C)

Inspector’s notes

Ceiling tile observed with food debris. Clean to remove.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.004/4-901.11-CEquipment and utensils

Official wording

Equipment and Utensils Air-Drying Required (C)

Inspector’s notes

Stacked pans observed with heavy moisture in between. Allow to air dry prior to stacking.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode 590.005/5-205.15-CFacility maintenance

Official wording

System Maintained in Good Repair (C)

Inspector’s notes

3 bay sink observed leaking. Repair as necesary.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
majorCode 590.006/6-301.12-PFOther

Official wording

Hand Drying Provision (Pf)

Inspector’s notes

No paper towels observed in bakery area hand sink. Corrected on site.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Boston Inspectional Services Department, Jun 18, 2025 · Original Source

Inspection

Jun 11, 2025

Failed

6 recorded violations

majorCode 590.002/2-301.15-PFOther

Official wording

Where to Wash (Pf)

Inspector’s notes

Employee observed washing hands in dump sink. Corected on site. Ensure hands are only washed in hand sink.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 590.003/3-307.11-CContamination

Official wording

Miscellaneous Sources of Contamination (C)

Inspector’s notes

Employee lunchbox observed co mingling with food items for service. Discontinue. Ensure employee lunches/food is seperated.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
minorCode 590.004/4-602.13-CCleaning and sanitizing

Official wording

Nonfood Contact Surfaces (C)

Inspector’s notes

Ceiling tile observed with food debris. Clean to remove.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.004/4-901.11-CEquipment and utensils

Official wording

Equipment and Utensils Air-Drying Required (C)

Inspector’s notes

Stacked pans observed with heavy moisture in between. Allow to air dry prior to stacking.

In plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode 590.005/5-205.15-CFacility maintenance

Official wording

System Maintained in Good Repair (C)

Inspector’s notes

3 bay sink observed leaking. Repair as necesary.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
majorCode 590.006/6-301.12-PFOther

Official wording

Hand Drying Provision (Pf)

Inspector’s notes

No paper towels observed in bakery area hand sink. Corrected on site.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Boston Inspectional Services Department, Jun 11, 2025 · Original Source

Inspection

Dec 30, 2024

Passed

4 recorded violations

majorCode 590.002/2-501.11-PFCleaning and sanitizing

Official wording

Clean-up of Vomiting and Diarrheal Events (Pf)

Inspector’s notes

No supplies for vomit and diarrhea kit. Provide complete vomit clean up kit. Emailed PIC list of supplies and instructions.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode 590.004/4-302.14-PFCleaning and sanitizing

Official wording

Sanitizing Solutions Testing Devices (Pf)

Inspector’s notes

No test kits available at 3 bay sinks. Provide test kits on all floors.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.004/4-602.13-CCleaning and sanitizing

Official wording

Nonfood Contact Surfaces (C)

Inspector’s notes

Observed frost build up located inside the main store room freezer. Defrost Observed debis on the floor inside the chemical room. Swipe and clean floor inside the chemical room.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.006/6-501.11-CFacility maintenance

Official wording

Repairing-Premises Structures Attachments and Fixtures-Methods (C)

Inspector’s notes

Dishmachine located at the main bar is not working. Repair/Replace.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Boston Inspectional Services Department, Dec 30, 2024 · Original Source

Inspection

Dec 17, 2024

Failed

4 recorded violations

majorCode 590.004/4-302.14-PFCleaning and sanitizing

Official wording

Sanitizing Solutions Testing Devices (Pf)

Inspector’s notes

No test kits available at 3 bay sinks. Provide test kits on all floors.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode 590.002/2-501.11-PFCleaning and sanitizing

Official wording

Clean-up of Vomiting and Diarrheal Events (Pf)

Inspector’s notes

No supplies for vomit and diarrhea kit. Provide complete vomit clean up kit. Emailed PIC list of supplies and instructions.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.004/4-602.13-CCleaning and sanitizing

Official wording

Nonfood Contact Surfaces (C)

Inspector’s notes

Observed frost build up located inside the main store room freezer. Defrost Observed debis on the floor inside the chemical room. Swipe and clean floor inside the chemical room.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode 590.006/6-501.11-CFacility maintenance

Official wording

Repairing-Premises Structures Attachments and Fixtures-Methods (C)

Inspector’s notes

Dishmachine located at the main bar is not working. Repair/Replace.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues

Official record from Boston Inspectional Services Department, Dec 17, 2024 · Original Source

Inspection

Sep 5, 2024

Passed

1 recorded violation

minorCode 590.006/6-501.14-CCleaning and sanitizing

Official wording

Cleaning Ventilation Systems Nuisance and Discharge Prohibition (C)

Inspector’s notes

Pastry Hood sticker observed expired. Schedule cleaning appointment.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Boston Inspectional Services Department, Sep 5, 2024 · Original Source

Inspection

Aug 23, 2024

Failed (extension granted)

8 recorded violations

majorCode 590.003/3-202.17-PFOther

Official wording

Shucked Shellfish Packaging and Identification (Pf)

Inspector’s notes

Oysters stored without shell tag in walk in cooler. Ensure tag kept with shellfish at all times.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 590.003/3-305.11-CContamination

Official wording

Food Storage-Preventing Contamination from the Premises (C)

Inspector’s notes

Food product observed on floor of walk in cooler in basement. Elevate to prevent potential contamination.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
majorCode 590.003/3-603.11-PFFood temperature

Official wording

Consumption of Animal Foods that are Raw Undercooked or Not Otherwise Processed to Eliminate Pathogens (Pf)

Inspector’s notes

Seafood tower at "Artisan Bistro" does not have notation for raw oysters on printed menu. Provide.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode 590.005/5-205.15-CFacility maintenance

Official wording

System Maintained in Good Repair (C)

Inspector’s notes

Hand sink at Artisan Bar observed leaking. Repair as necessary.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
majorCode 590.006/6-404.11-PFOther

Official wording

Segregation and Location-Distressed Merchandise (Pf)

Inspector’s notes

Expired juice at coffee bar. Person in charge discarded on site.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
majorCode 590.006/6-501.111-PFPests

Official wording

Controlling Pests (Pf)

Inspector’s notes

Drain flies observed at Artisan Bistro Bar. Dead roach observed in basement store room. Updated pest report provided. Clean and sanitize areas.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode 590.006/6-501.14-CCleaning and sanitizing

Official wording

Cleaning Ventilation Systems Nuisance and Discharge Prohibition (C)

Inspector’s notes

Pastry Hood sticker observed expired. Schedule cleaning appointment.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode 590.007/7-102.11-PFOther

Official wording

Common Name-Working Containers (Pf)

Inspector’s notes

Chemical spray bottle observed without label in employee lunch room. Provide label.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Boston Inspectional Services Department, Aug 23, 2024 · Original Source

Inspection

Aug 15, 2024

Failed

8 recorded violations

majorCode 590.003/3-202.17-PFOther

Official wording

Shucked Shellfish Packaging and Identification (Pf)

Inspector’s notes

Oysters stored without shell tag in walk in cooler. Ensure tag kept with shellfish at all times.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
minorCode 590.003/3-305.11-CContamination

Official wording

Food Storage-Preventing Contamination from the Premises (C)

Inspector’s notes

Food product observed on floor of walk in cooler in basement. Elevate to prevent potential contamination.

In plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
majorCode 590.003/3-603.11-PFFood temperature

Official wording

Consumption of Animal Foods that are Raw Undercooked or Not Otherwise Processed to Eliminate Pathogens (Pf)

Inspector’s notes

Seafood tower at "Artisan Bistro" does not have notation for raw oysters on printed menu. Provide.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode 590.005/5-205.15-CFacility maintenance

Official wording

System Maintained in Good Repair (C)

Inspector’s notes

Hand sink at Artisan Bar observed leaking. Repair as necessary.

In plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
majorCode 590.006/6-404.11-PFOther

Official wording

Segregation and Location-Distressed Merchandise (Pf)

Inspector’s notes

Expired juice at coffee bar. Person in charge discarded on site.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
majorCode 590.006/6-501.111-PFPests

Official wording

Controlling Pests (Pf)

Inspector’s notes

Drain flies observed at Artisan Bistro Bar. Dead roach observed in basement store room. Updated pest report provided. Clean and sanitize areas.

In plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode 590.006/6-501.14-CCleaning and sanitizing

Official wording

Cleaning Ventilation Systems Nuisance and Discharge Prohibition (C)

Inspector’s notes

Pastry Hood sticker observed expired. Schedule cleaning appointment.

In plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
majorCode 590.007/7-102.11-PFOther

Official wording

Common Name-Working Containers (Pf)

Inspector’s notes

Chemical spray bottle observed without label in employee lunch room. Provide label.

In plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding

Official record from Boston Inspectional Services Department, Aug 15, 2024 · Original Source

Inspection

Nov 22, 2023

Passed

2 recorded violations

majorCode 590.004/4-501.112-PFFood temperature

Official wording

Mechanical Warewashing Equipment Hot Water Sanitization Temperatures (Pf)

Inspector’s notes

High temperature dish machine in employee cafe not rinsing over 122F. Service as needed. Use dish machine in main kitchen.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
criticalCode 590.004/4-501.114-PChemicals

Official wording

Manual and Mechanical Warewashing Equipment Chemical Sanitization-Temperature pH Concentration and Hardness (P)

Inspector’s notes

Low temperature dish machines at Avery Bar and Artisan Cafe not registering chemical sanitizer. Service as needed. Use high temperature dish machine in Artisan staging area.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely

Official record from Boston Inspectional Services Department, Nov 22, 2023 · Original Source

Inspection

Nov 15, 2023

Failed

2 recorded violations

majorCode 590.004/4-501.112-PFFood temperature

Official wording

Mechanical Warewashing Equipment Hot Water Sanitization Temperatures (Pf)

Inspector’s notes

High temperature dish machine in employee cafe not rinsing over 122F. Service as needed. Use dish machine in main kitchen.

In plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
criticalCode 590.004/4-501.114-PChemicals

Official wording

Manual and Mechanical Warewashing Equipment Chemical Sanitization-Temperature pH Concentration and Hardness (P)

Inspector’s notes

Low temperature dish machines at Avery Bar and Artisan Cafe not registering chemical sanitizer. Service as needed. Use high temperature dish machine in Artisan staging area.

In plain English

Cleaning products, pesticides, or other chemicals were stored or labeled in a way that could let them get into food. This is serious because chemical contamination can make people sick quickly.

More about chemicals stored or used unsafely

Official record from Boston Inspectional Services Department, Nov 15, 2023 · Original Source

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