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Restaurant · Minneapolis, MN

Potbelly Sandwich Works

80 8th St S

Last inspected Sep 28, 2026 · View Map ↗ · Compare ↗

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Repeat ProblemsSerious findings or closures appear in two or more of the last three inspections. Review the dated records below.

Quick Answers

When was Potbelly Sandwich Works last inspected?
The most recent inspection on record was on Sep 28, 2026. The result listed by Minneapolis Health Department was “Complete” (official score 82).
Were any violations recorded at the last inspection?
Yes: 15 violations recorded, including 3 marked critical. Each one is listed below with the official wording.
How many inspections are on record?
3 inspections on record, from Sep 27, 2023 to Sep 28, 2026.
Has Potbelly Sandwich Works ever been closed by the health department?
No closure appears in the 3 inspection records we hold for this business. The earliest is dated Sep 27, 2023.

The Full Inspection History

3 inspections

Routine

Sep 28, 2026

Complete

Official score: 82 · Understand This Area’s Scale

15 recorded violations

minorCode MN Rule 4626.0033APermits, training, and postings

Official Wording

The business must employ at least one valid Minnesota Food Protection Manager's certification (CFPM). Find more information on the Minnesota Department of Health web page.

Inspector’s Notes

At time of inspection facility did not have a CFPM on site. Obtain and post a copy of CFPM certificate as required. Note: Looked up manager's name in State site but it was not present.

In Plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
minorCode MN Rule 4626.0735ABEquipment and utensils

Official Wording

All equipment and components must be in good repair. Keep them maintained to manufacturer's specifications.

Inspector’s Notes

Correct the following: 1) Observed lowboy #2 holding an ambient temperature of 55*F. Turn down thermostat or have unit repaired so that it maintains a temperature of 41*F or less.

In Plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues
minorCode MN Rule 4626.1550Handwashing

Official Wording

Clean all plumbing fixtures such as handwashing sinks, toilets, and urinals.

Inspector’s Notes

Observed the hand sink near 3-comp sink was in need of detail cleaning.

In Plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
majorCode MN Rule 4626.1110ABHandwashing

Official Wording

Keep handwashing sinks accessible at all times. Make sure they are only used for handwashing.

Inspector’s Notes

Observed metal covers and lids from front line Coldwell and lowboy units being washed in front counter hand wash sink. Discontinue this procedure. Only hands are to be washed in hand sink. Note: Coldwell and lowboy inserts and lids are to be properly washed in 3-compartment sink.

In Plain English

Staff were not washing their hands when required, or a handwashing sink was blocked, missing soap or paper towels, or used for something else. Hands are one of the most common ways germs reach food.

More about handwashing problems
criticalCode MN Rule 4626.0395A1Food temperature

Official Wording

Maintain all hot, TCS foods at 135 degrees F or hotter. (Roast beef may be held at 130 degrees F or hotter, if it is cooked according to Part 4626.0340 item B or reheated according to Part 4626.0360, item E.)

Inspector’s Notes

Observed mac and cheese being held at 120*F in steamtable. TCS hot foods to be held at 135*F or higher.

In Plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
criticalCode MN Rule 4626.0040COther

Official Wording

Keep a log to record employee illness symptoms. Have it available upon request.

Inspector’s Notes

At time of inspection there was no employee illness log. Obtain and keep up-to-date an employee illness log. See attachment as an example of an employee illness log.

In Plain English

An issue that does not fit the common categories. Check the official wording for details.

More about other finding
majorCode MN Rule 4626.1565CPests

Official Wording

Use approved trapping devices or other means of pest control when pests are found.

Inspector’s Notes

At the front service area observed numerous live drain flies by dipper well, cabinets above dipper well and around steam table, topping table and in dishroom. Work with pest control company to abate the drain fly problem.

In Plain English

The inspector found mice, rats, cockroaches, flies, or evidence of them (like droppings) inside the business, or conditions that could attract them. Pests can spread bacteria to food and surfaces, so this is treated as one of the more serious findings.

More about signs of rodents or insects
minorCode MN Rule 4626.0380ABCFood temperature

Official Wording

Thaw TCS food by one of the following methods: • Inside a refrigerator • Kept completely under running water of 70 degrees F or less. The food must remain at 41 degrees F or less. • In a microwave oven • As part of the cooking process

Inspector’s Notes

Upon entering restaurant observed packages of frozen food being defrosted in standing water. Defrost frozen foods by one of the above listed methods. Note: This was corrected by manager.

In Plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
criticalCode MN Rule 4626.0395A2Food temperature

Official Wording

Keep all cold TCS foods at 41 degrees F or colder under mechanical refrigeration.

Inspector’s Notes

Observed sliced tomatoes in lowboy #2 at 50*F, and diced chicken at 44*F in Coldwell to the left of oven; observed sliced tomatoes at Coldwell by oven. Maintain all cold TCS foods at 41*F or less.

In Plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode MN Rule 4626.1040BWater, plumbing, and sewage

Official Wording

Keep the plumbing system in good repair.

Inspector’s Notes

Correct the following: 1) Replace the missing floor drain cover beside the 3-compartment sink. 2) Repair plumbing at ice cream station dipper well so that dipper well works.

In Plain English

The business had issues with hot or cold running water, plumbing, drains, backflow prevention, or sewage disposal. Some of these, like no hot water, can force a temporary closure until fixed.

More about water, plumbing, or sewage problems
majorCode MN Rule 4626.0840ACleaning and sanitizing

Official Wording

Equipment food-contact surfaces and utensils must be clean.

Inspector’s Notes

Observed that the dipper well by ice cream machine was really filthy. Clean and maintain dipper well in a clean condition.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode MN Rule 4626.0840CCleaning and sanitizing

Official Wording

Clean non-food contact surfaces of equipment. Keep them clean.

Inspector’s Notes

Clean the following equipment: Clean build-up of food debris on Coldwell unit next to oven; at cookline clean build-up of food debris on sides of lowboys; clean all front service area counters, prep tables and refrigerators.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode MN Rule 4626.1530ACleaning and sanitizing

Official Wording

Keep all intake and exhaust air ducts and filters clean.

Inspector’s Notes

Observed a heavy dust build-up around hood vent. Clean vent and maintain in a clean condition.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode MN Rule 4626.1515Facility maintenance

Official Wording

Keep the physical facilities in good repair.

Inspector’s Notes

Repair damaged wall at front counter area behind Coldwell unit. Wall to be smooth, washable and in good condition.

In Plain English

Floors, walls, ceilings, lighting, ventilation, or garbage areas needed repair or cleaning. These are usually less urgent than food-handling problems but still need to be fixed.

More about building upkeep issues
minorCode MN Rule 4626.1520ACleaning and sanitizing

Official Wording

Clean all physical facilities (floors, walls, ceilings). Keep them clean.

Inspector’s Notes

Clean cookline / front counter floors under and behind lowboys, Coldwell units, prep tables and counters. Clean floors around and under 3-comp sink.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems

Official record from Minneapolis Health Department, Sep 28, 2026 · Original Source

Routine

Apr 3, 2025

Complete

Official score: 100 · Understand This Area’s Scale

3 recorded violations

minorCode MN Rule 4626.0033APermits, training, and postings

Official Wording

The business must employ at least one valid Minnesota Food Protection Manager's certification (CFPM). Find more information on the Minnesota Department of Health web page.

Inspector’s Notes

At time of inspection facility did not have a CFPM on site. Obtain and post a copy of CFPM certificate as required. Note: GM has a ServSafe Certificate and is working on obtaining a state CFPM certificate.

In Plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
minorCode MN Rule 4626.0105AFood source and labeling

Official Wording

In food preparation or dish washing areas, employees must not eat, drink from an unapproved container, or use tobacco.

Inspector’s Notes

In walk-in cooler observed an open container of Red Bull on shelf directly above sliced ham. On prep table outside walk-in cooler observed an open drink next to can opener. Store employee beverages in an approved location. This was immediately corrected by manager.

In Plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
minorCode MN Rule 4626.0735ABEquipment and utensils

Official Wording

All equipment and components must be in good repair. Keep them maintained to manufacturer's specifications.

Inspector’s Notes

Repair the following equipment: 1)Observed ambient temperature in walk-in cooler of 43*F. Lower thermostat to maintain a temperature of 41*F or less. 2) At cookline repair broken handle on middle small Coldwell unit lid.

In Plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

Official record from Minneapolis Health Department, Apr 3, 2025 · Original Source

Routine

Sep 27, 2023

Complete

Official score: 96 · Understand This Area’s Scale

6 recorded violations

minorCode MN Rule 4626.0105AFood source and labeling

Official Wording

In food preparation or dish washing areas, employees must not eat, drink from an unapproved container, or use tobacco.

Inspector’s Notes

In the one-door upright True refrigerator observed 2 employee beverages stored on shelf with sliced meats. Discontinue this procedure. Store employee beverages separate from food or utensil storage.

In Plain English

Food came from an unapproved source, was missing required date marks or labels, or was past its use-by date. Knowing where food came from and how old it is helps prevent illness.

More about food source, dating, or labeling problems
minorCode MN Rule 4626.0300ACleaning and sanitizing

Official Wording

Store all food: • In a clean, dry location • At least 6 inches above the floor

Inspector’s Notes

In the walk-in cooler observed containers of meat stored on floor under storge racks. Store all food up off the floor at least 6 inches.

In Plain English

Dishes, equipment, or surfaces that touch food were not properly washed, rinsed, and sanitized, or sanitizer was not at the right strength. Clean surfaces help stop germs from spreading to food.

More about cleaning or sanitizing problems
minorCode MN Rule 4626.0275AContamination

Official Wording

When utensils are stored in food, keep the handles stored above the level of the food to prevent contamination.

Inspector’s Notes

In Coldwell at front counter observed a knife and handle laying partially buried in container of shredded lettuce. Store knife in such a manner that the handle is not in contact with any of the food. (cos).

In Plain English

Food was stored or handled in a way that could let germs or other material get into it, such as raw meat stored above ready-to-eat food or uncovered food. Cross-contamination is a common cause of foodborne illness.

More about food not protected from contamination
minorCode MN Rule 4626.0033APermits, training, and postings

Official Wording

The business must employ at least one valid Minnesota Food Protection Manager's certification (CFPM). Find more information on the Minnesota Department of Health web page.

Inspector’s Notes

At time of inspection facility did not have a CFPM on site. Obtain and post a copy of CFPM certificate as required. Note: Sky has a ServSafe Certificate and is working on obtaining a state CFPM certificate.

In Plain English

A required permit, food safety certificate, trained manager, or posted sign was missing or not current. These show the business is following the rules and has trained staff.

More about paperwork, training, or posting issues
criticalCode MN Rule 4626.0395A2Food temperature

Official Wording

Keep all cold TCS foods at 41 degrees F or colder under mechanical refrigeration.

Inspector’s Notes

Multiple cold foods observed to be holding at unapproved temperatures - in refrigerated drawers observed sliced turkey at 52*F and sliced meat (ham?) at 66*F. (these items were discarded). Manager said meats put in refrigerated drawers earlier in the morning. Observed sliced turkey at 48*F roast beef at 45*F and sliced ham at 45*F in Upright cooler in back room. Most foods in walk-in cooler were at 45*F. Diced chicken in right side refrigerated drawer was at 46*F. Maintain all cold TCS foods at 41*F or less.

In Plain English

Food was not kept cold enough, hot enough, cooled fast enough, or cooked or reheated to the right temperature. Bacteria grow quickly in the "danger zone" between 41°F and 135°F, which makes this one of the most important food-safety checks.

More about food kept at an unsafe temperature
minorCode MN Rule 4626.0735ABEquipment and utensils

Official Wording

All equipment and components must be in good repair. Keep them maintained to manufacturer's specifications.

Inspector’s Notes

Repair the following coolers: 1) Observed ambient temperature of upright cooler in back room at 50*F 2) Observed ambient temperature in walk-in cooler of 45*F 3) Observed left side refrigerated drawers holding ambient temperatures of 51*F and 66*F. Right side refrigerated drawer holding ambient temp of 46*F Lower thermostats or have units serviced so that they maintain an ambient temperature of 41*F or less. 4) Observed a large ice build-up around walk-in cooler compressor - repair unit to remove ice build-up.

In Plain English

Equipment, utensils, thermometers, cutting boards, or single-use items were not in good condition, not the right type, or not stored properly.

More about equipment or utensil issues

Official record from Minneapolis Health Department, Sep 27, 2023 · Original Source

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